Decided to treat myself to a quick mani-pedi today... so glad I moved my appointment up from 3pm to 2pm because I ended up waiting for 30 minutes with my feet in water waiting for some to start my services, which were already paid for mind you. My nails came out nice, but I wish the service was a bit better as well. I do not suggest coming here especially if you don't have extra time to waste. read more

JM Nail Spa - Salon set up - Nail Salons Near Me - Plano, Texas

I am so glad to have found this nail salon! I don't even live near here but I stumbled upon a Groupon that I couldn't pass up. That's what Groupons should do - give a discount to try once in hopes of gaining a customer of a lifetime. So glad I gave them a try, because I struck gold...and you will too! Walk-ins are welcome, but the 3 times I've been here, I've had an appointment. I just drive too far to wait for an unknown amount of time. In my opinion, Ana and Sandy are the best technicians! My shellac manicures and regular pedicures (which are high quality) always last me a solid 3 weeks. I have to start removing the polish myself when I'm ready for a new manicure. These ladies always make me feel welcome, as they are super friendly. We've had some good laughs! JM Nails has set the bar high! So sad that I'll be gone for the Summer and won't see them for a while. Team JM for sure! read more

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Lovely nail salon that I'm so happy I found! The lady and guy doing my mani pedi were very professional and efficient. Nice people. Very good chairs -- super comfortable with a massager built in! And the shellac nails are on point. I'll never go back to a regular manicure. Trust me! It's totally worth it. Two flat screen TVs in a big spacious room. read more

JM Nail Spa - Shellac - Nail Salons Near Me - Plano, Texas

I'm the type of person to carefully read a ton of reviews and do my research before I decide to check out beauty places. This was also going to be my first time to EVER get a manicure (I know, so hard to believe) so I wanted to be satisfied. I was very hesitant to try this place at first but also noticed many other nail salons had a mixture of bad and good reviews so I assumed that that was the norm. There were enough good reviews that I decided to give this place a chance and it also helped that they had a Groupon for a shellac manicure! I'm all up for good deals! Made an appointment a few days prior and came in at 11am. I was immediately greeted and I let them know I had a Groupon for a manicure. She showed me all the different nail color options and it took me forever to figure out a color, but they were so patient! The lady helping me out even let me try a few colors on my nails in order to help me decide which I liked the best. She always smiled too. I ended up settling on a white color. The lady who started me off with filing ended up switching with someone once the technician was done with her previous customer. Mona was the one who painted my nails and I had a lovely conversation with her. She was the sweetest! I was very happy with my nails, but again, this was my first time so I really didn't have any previous experience to compare it to. Regardless, even though I don't like to spend my money on these things that often, I know I'll be back to get another manicure soon. After reading some of the bad reviews, I do have to say that it seems that some people are either very dramatic or just have unreasonable expectations. I was not asked at all for a tip prior to me tipping and I left with a huge smile on my face :) read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

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I love coming here. They are always friendly and do an excellent job every time. I usually get gel manicure and regular spa pedicure. The gel stays on for at least 2-3 weeks without peeling. This is impressive as most places start to peel in a week or so. I have a job that is hard on my nails so this is important to me that my nails stay fresh as long as possible. read more

I came here to redeem a Groupon. It was a very relaxing and clean establishment. The massage chair settings were very soothing after a long day. I like how my pedicure and manicure turned out and would probably return. My nail tech was very friendly. read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

I rarely get my nails done... I never know what I need (shellac, etc.) so I get intimidated, never know where to go, hours don't work for my schedule...you name it. After tonight, I have finally found the one, y'all. THE. ONE.! I was able to find the location easily and had no wait time (walk-in). They were very friendly, offered me a beverage and two of them worked together to find the EXACT shade I had in mind. She made sure the length was exactly what I wanted and we shared easy, casual conversation while she worked on my [now] beautiful nails. Once she was done, the other woman came over and gave me such an amazing massage... I'm in love, I cannot say enough good things about this place. I will ONLY go back here- I can go back more frequently since I'm not intimidated at all by the staff/atmosphere and their hours are amazing! read more

JM Nail Spa - Absolutely love this place and this color... Exactly what I was looking for (the color AND the place)! - Nail Salons Near Me - Plano, Texas

If I could, I would give the salon zero stars. I went to get my nails done this past Tuesday and they started to discolor. I came in when they opened and asked if I could get a new set since they got discolored. They said I would have to pay full price. I thought that was very rude. My nails were brownish white when they were Snow White on Tuesday. She explained they discolor. I then expressed "Not after five days". She then told me I could full price or take them off. I was so frustrated and told her just to take them off. After I sat down, the tech NEXT TO ME STARTS TO TALK ABOUT ME and explaining that white gel discolors after a certain amount of time. I felt so belittled. If you are going to talk about me, wait to I leave the salon. DO NOT RECOMMEND THIS PLACE. THEY ARE RUDE AND CONDESCENDING. read more

I had my nails done today with Anna. She did excellent job and I really like it,overall every time I did my nails at this place, I was happy with their service. read more

1st attempt was several months ago. Staff hardly acknowledges you, they don't answer the phone, they pretend they have time for you when they are too busy and just let you soak your feet for 30 mins. I was a little crunched for time and couldn't wait as a walk-in and figured I should try again but as an appointment. Second attempt is right now. I mainly wanted to come because of the $20 Groupon for a pedi. My appointment was at 5:15P, I got here about 5 minutes before that time and there was a massive amount of customers. I wait for about 10 minutes and then they have me soak my feet for over 30 minutes because of how busy they were. They were preoccupied with several unhappy customers complaining about the service. The hot stones were not hot, the massage was very light and short, the scrub was applied/massages on for less than a minute.. I'm not really picky about pedicures but damn, pretty much every part of the experience was less than mediocre. I wouldn't recommend this even at a discounted Groupon rate. :( read more

Great service and friendly staff! They were extremely accommodating with the Groupon I had and went above and beyond on my nail service read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

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So I bought a Groupon deal for this place. Yes, it was cheap $35 for mani/pedi. You get what you pay for, I thought to myself after on the third day of the manicure the shellac polish fell off. Honestly, three days though !!! Very cheap and poor quality nail polish ! read more

JM Nail Spa - Shellac manicure, this was on the third day! - Nail Salons Near Me - Plano, Texas

My family and I have been coming to JM Nail Spa for years now, and this is the only place we go to get our nails done. Everyone here is so friendly and does a high quality job. I usually get the Shellac Manicure and Standard Pedicure, and my nails still look great after 3 or 4 weeks! Their customer service is fantastic - they even closed their salon for us for a couple hours when my mom, my sister-in-law, and I went to get our nails done right before my wedding (since we were nervous about COVID). I highly recommend JM Nail Spa for their quality of service and friendly atmosphere! read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

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I love this salon! Prices are great and the people are wonderful! They always do what I ask and make me feel comfortable. Today my nail artist moved her entire station so I could get a better angle on the TV- (haha) that's service! read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

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Scheduled a pedicure about 30 minutes in advance. Sure come in, they say. Arrived and they started a foot soak. There were 2 nail techs and 4 customers including me. 45 minutes later, the water was cold and I was still soaking. I asked for a towel so I could dry off and leave. They said my callouses needed to soak. For an hour? In now cold water? I walked and will not be back. I've since seen similar reviews from this place. Surprised it's still getting as good of ratings as it seems to get. read more

Worst nail salon EVER!!!! To start, we were never welcomed, they didn't conversate with us which would be awkward if anyone is heading there alone. As a matter of fact, they were all speaking in their native tongue while looking and laughing much of the time, totally ignoring us! My mom's nails were just ok, but nothing ultimately wrong with them. My nails, however, were horrible! The gel color I chose kept wrinkling under the light. They agreed to take the color off, but failed to do so entirely. The new color I chose was applied on top of partially present, partially removed prior nail color. The new color appears very much different on all nails, both in color as well as evenness (or lack thereof). Some nails look more brown, some are like a wine red. Because they shaved down the first gel color, one finger was in pain under the nail bed. I expressed being dissatisfied, to which she became upset and starting getting very loud. I then said I wouldn't pay and she refused to compensate me (in any way) on the horrible job. She then proceeded to lock us in the store (at 8:30 pm!!) and tell US to call the police instead of doing so herself. Disgusting customer service. I wouldn't head there again with the possibility of facIng the same circumstances. And oh-- the old nail polish? They placed it RIGHT back on the shelf. Good luck people!! read more

I was recommended to this shop by a good friend of mines. I walked in no greeting, just pick your color and have a seat. After picking my color I sat down, she ran my water, I asked for Hot water& she said that this was the hottest which was lukewarm. She went back to finishing another customer as I sat there with my feet In lukewarm water. I sat there for 20 minutes without any service before I got up& walked out. Never again would I go back. She offered for me to come back & that she would make my water hotter. No way. You don't deserve my money!!!! read more

Great place. nice and clean. good service! It only had a couple pf workers but luckily we didn't have to wait. eould go back again. read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

Took them 4 hrs to do a Mani pedi. Horrible service. When I walked in there was only two customers. The guy started my feet and when someone else walked in he left me and went to them... I had already waited in the chair for an HR before anyone came. I removed my own get polish and was about to walk out when someone came running over saying that they are going to take care of me now. She gave me a half ass pedi and I horrible Mani. No cuticle cutting just faked it. In the end they still had the nerve to charge me for the polish removal even after they watched me take off my own... Here's the kicker folks, i watched them go from me to the next person without cleaning the tools... Gross!!! DON'T GO HERE!!! read more

Nails like black mirrors! Kiki did a stellar job on my feet. Very sanitary, conscientious service and attention. Base and top coats, two coats of polish, hand buffing and filing. The Groupon deal brought me in, but I will definitely be back. read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

I found this place from Groupon and decided to try it out. The positive side is that the staff was very friendly. There's nothing that beats customer service. The negative side is that I wasn't very pleased with my pedicure. A very nice older man serviced me and I appreciate his friendliness. The quality of work wasn't too good at all. The paint was bumpy and not smooth, I still had dead skin on my feet and it just wasn't a very good job. Honestly, I won't come back. I was hoping for better quality work. read more

Long wait.. didn't feel like welcomed. Random preference given to customers. I was there for pedi and mani they did pedi and keep me waited for Mani. Asking them multiple time no one showed up. Even after waiting another hour they did horrible job on polish. Waste of time and money. I will not recommend this place. read more

Service was okay but the atmosphere was weird. Bright room with the news on loudly in the background. They ignored me when I walked in and were passing me off to different employees. I don't get pedicures often so I was looking forward to it but was pretty disappointed. read more

Horrible experience. I usually go to Posh in uptown dallas, and will continue to go. I visited Jm Nail Spa, because my mom lives in Frisco. The salon was short staffed, and weren't even busy. I was there 2.5 hours for a pedicure and manicure (entirely too long ) . The workers move very slow, my toes nails are cut and shaped unevenly. Lastly, upon the technician finishing my service...They immediately started asking for TIPS.. Never was I asked if I was pleased with the service. Horrible customer service and work. read more

They treated me bad. When you have a Groupon and want an addition they will hike up the additional fee so much so that you don't even end up wanting to use your Groupon read more

the staff is niceHowever I Made an appointment for me my future daughter in law And3of her bridesmaids I Absolutely made sure they knew it wasfor 5people because it is smallsalon..they immediately took me in and started on my nails..However 45 minutes later Nobody had acknowledged the girls! they left (which i absolutely dont blame them!! I had to wait until my husband picked me up( I wa so embarrassed and angry!!This was supposed to be a Gift for new Daughter in Law!! !! Before they left on their honeymoon IF they couldn't service us all they Absoluely Dhould NOThave taken the appointment!!!Found A Bigger and much nicer place up the Road on CusterJMHO Will Not be getting Back!! Love the new plac much more!!(sry zjmyou guys Blew it read more

Took great care of me. Great Manicure. Didn't use the electric file to remove gel and was gentle with everything.

I should have read the reviews before coming to this place. There was only 2 customers when we arrived, despite of having an appointment they made us sit in the chair for 2 hours before anyone could even attend us. Furthermore, they even have nerves to leave us in between and work on another customers mani. Even though the other customer came later, owner started working on her saying she has a appointment.. well, hello.., you simply ignored ours. They gave us half mani pedi didn't remove cuticles, provide scrubbing or massage my feet. I would never go back and would not recommend this place even if they offer free service. I would give it ZERO stars if possible. read more

1st visit was great; 2nd visit was inadequate. Experience depends on the nail tech. My gel manicure was decent. However, the nail tech reused tools/towels/soaks from previous customers. It didn't help that she made me bleed during cuticle area cleaning. The gloves she used had holes in them so her fingers stuck through and were completely exposed. She was careless with the UV light. The arm rest was elevated, so her positioning of the light made it shine right into my eyes. She was also short and rude with me. read more

I had a great experience at this place, their customer service is amazing! I didn't have to wait at all to be helped, they did my dip powder manicure and regular pedicure in one hour, they offered me a beverage and they were extremely nice and attentive. The lady doing my manicure was not rough like in many other places I've been to and the gentleman doing my pedicure was so careful and gentle. They were nice and did small talk but nothing too invasive and they made sure I was relaxed. They never asked for tips or pressured me to get any other services, I really liked this place and definitely will be coming back! read more

JM Nail Spa - Dip Powder - Nail Salons Near Me - Plano, Texas

I had a great experience with this nail salon while I was there. All of the employees were very friendly and took lots of time to help me pick out the right color. They did my nails exactly the way I asked for and they came out beautifully. Three days later I noticed my nails had changed color. I'm not sure what caused this but they look really awful now and I'm so disappointed :( Never had this happen to me before with gel nails. read more

JM Nail Spa - After - Nail Salons Near Me - Plano, Texas

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This whole nail salon is a gem!! I love the consistency and detail all the women provide for their services. It was my first time there and I loved it ! The owner told me their story and I was so moved by her response. I love how natural my nails look! read more

Mona and Ena were amazing! Very friendly and comfortable place. Recently opened so I didn't have to wait for service and everything is new and clean. I will definitely be going back! read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

First time here and I loved it!!! Got a regular mani/pedi and it was perfect. They were quick and SO FRIENDLY!!! Danny & Anna worked on me and I was more than pleased. Another girl did my brow/lip (can't remember her name) but she was also great! Worth the money! Definitely going back. read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

Decent place. Came here after purchasing a groupon. The aesthetics of the salon really need to be updated, but like I said, decent place. The man who did my pedicure was nice and helpful and made me laugh. Pedicure lasted shorter than I would have liked. read more

JM Nail Spa - They had to put a powder on my left big toe due to a split toe nail, so that's why it looks wonky. - Nail Salons Near Me - Plano, Texas

Have a mommy and me day with my daughter on her birthday. All employees are very friendly and helpful. Using Groupon was no hassle and very straight forward. They did not offered us anything that cost us extra. Facility is pretty clean and they did our nails very neatly. Both mommy and girl are happy. read more

JM Nail Spa - Nail Salons Near Me - Plano, Texas

This is my new favorite salon. The techs do a superb job. It's the only place I've been to where cuticle care and hand massage is included in a powder manicure. The prices are real reasonable and they honor their Groupon prices if you show them a screenshot of the page. The facility is kept clean. It's spacious and comfortable as well. Anna has been doing my powder manicures and the quality is excellent. They last a few weeks and fall off very well. Susie has been doing my pedicures and she is very detailed. Her massages are also the best! I highly recommend JM and will definitely continue returning. read more

Everyone is very friendly. Service is always good. This is the only place can handle my gel manicure without shrinking on the edge, and gel is easily last for three weeks. This is my go to place for a year now. read more

I was a customer at the Carrollton location and am beyond happy with their new salon! Its beautiful and open with so many more options in services. No matter if you need a simple mani/pedi or waxing or a full body massage or a facial, they have it covered!! Amazing service, amazing ladies, and I dont think I'll ever go anywhere else in DFW!! Love seeing them every two weeks! Thank you for being so wonderful! read more

Had to wait initially a bit even though I had an appointment. Also initial greeting was dry and unwelcoming. But after that it was fine. Pedicure was okay. Manicure was good. Love the prices! Will come back. read more