We had a really good experience with Airtech24 Heating and Air Conditioning. What sold us right…read moreaway was Cyrus. He gave us a very straightforward, no-nonsense estimate and only recommended the work he actually felt was necessary. The price was fair, and that honesty is what made us decide to go with him. There were definitely some challenges along the way, especially with permits in our city. Apparently it is much tougher than others when it comes to permits, and it ended up requiring a lot more paperwork and extra effort than he expected. Even with all that, Cyrus stuck to his original quote and never tried to charge us more, which we really appreciated. Jaime and Jesus handled the installation of the air handler, ductwork, and heat pump. They worked hard, were very respectful of our home, kept things clean, and honestly were much quieter doing the work than I expected considering all the cutting and installation involved. They also worked hard to finish ahead of the timeline they originally gave us. Inspection passed with no issues, and now we've been using the AC for months with zero problems. Overall, we're really happy with the work and would definitely recommend them.

AMAZING service!!! Everything from our first contact with Air Tech 24 was exceptional. They were…read morevery responsive and communicated with us from start to finish. They were totally professional and upfront about what was entailed in the work that was required. We completely recommend them!!!

Jimmy saved the day, he's the best! When our AC stopped working he discovered it was actually a…read moreplumbing issue and fixed it- would hire them again for sure!!

Jose and Francisco did an outstanding job installing our mini-split system. They were professional,…read moreknowledgeable, and paid great attention to detail throughout the entire installation. Everything was completed neatly and efficiently. I highly recommend Jose, Francisco, and the entire company for their excellent !

After dealing with several HVAC companies (both large and small) that tried to hit us with…read moreunnecessary upcharges and outrageous fees, finding Will at A1 AC Services was a huge relief. He was the first honest, straight-shooting technician we came across. We sent him photos of the problem, and he immediately knew what needed to be done. He responded promptly, communicated clearly, and was able to come out the very next day to service our unit. It's rare to find someone in this industry who isn't trying to take advantage of customers. Will is honest, professional and incredibly easy to work with. I highly recommend A1 AC Services if you're looking for quality work from someone you can actually trust.

Will is an honest, professional, and intelligent man. Thank…read moregoodness we found him. He saved us not only financially but ended my panic attack about cost$$$. After getting the "FEARFUL bunch of BS" from other AC companies who said we needed and HAD to install a whole new HVAC system because of all sorts of bogus reasons, including one telling me lies that our unit was installed against code in the wrong area, which was/is a huge LIE, to the part that they would do the installations with no permits, they'd do that for me. UNREAL & not trustworthy. Turns out, all that was needed was to change the air filter. Finding an honest person and business is truly invaluable. Thank you Will, you answered our prayers.

We used Stephens Plumbing to install a new heat pump at our home. From the initial estimate to…read morefinal completion, we were extremely happy with the work, attention, and knowledge that the technicians showed (especially Freddy and his team with the installation, Oscar for the initial estimate, and Ingrid with coordination). I was not at home during the installation, and the technicians all kept me informed of the progress through multiple calls (and even video calls). Every question was answered promptly and professionally, and they also helped educate me on how heat pumps worked. The estimate was in line (if not slightly less) than the other 4 estimates I received.

Miguel was on time and very professional. Did a great job. Unclogged kitchen sink and verified no…read moreleaks

I live in a multi-unit building with stacked drains, and my unit is on the first floor. Yesterday,…read morethere was a sudden major backup of ugly water in my bathroom sinks, and I called Cornett b/c I knew they were familiar with this complex's plumbing. Mark showed up and rooted out the drain all the way down to the main line below. He was competent, focused & funny and also professionally handled a minor glitch that occurred during the process. The price was reasonable, too. Finally, I am also embarrassed to admit that the sinks, counter, and cabinet below were WAY cleaner when he was done than they had been before! LOL! I will definitely call them again when needed.

Called at like 10 and Bryan was out here by 1. Tallest mf I've ever seen but he got through that…read moreclog like it was nothing. Sorry my dog tried to bite you. Good pricing and fast service. Been going to them for years and very much intend to continue doing business with them.

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Don't think twice; just hire Southwest!…read more Our AC was leaking water in our attic and several vendors came out to diagnose. All of the basic fixes failed, and they all said we needed a full replacement. We gave Southwest a call for one last opinion based on a friend's recommendation, and Erick saved us. He spent 2+ hours in our sweltering attic troubleshooting every possible issue, until he found a quirk in our condensate drainage that no one else figured out. Once he accounted for that, it was quick work to purge our line and clear a clog that was responsible for the overflow in our attic. He knew we were resigned to replace the AC and easily could have told us the same. But he worked extra hard on our behalf, provided an affordable fix, and stayed longer to clean up the shoddy work from the past vendors. Admittedly it took a little longer to get Southwest out to our home, but I now know it's because they're going to take their time and really solve your problem. Not just rush through the call and upsell you on work you don't need. Heroes.

Our tech Ryan was very Knowledgeable explained what was needed and did a great job. very satisfied…read more.thank you

Our technicians, Alfred and Daniel were a pleasure to work with…read more They kept us in the loop so we knew when to expect them. Alfred and Daniel were professional, pleasant and knowledgeable. We've used NEXGEN for two properties and the outcome always has been positive. The maintenance service they offer is money well spent. It's cheaper to maintain the equipment than replace. Go NEXGEN, you'll be happy you did!

I dropped an earring down my kitchen sink... I called them in a panic and within an hour someone…read morewas at my door to help. They couldn't have been kinder and more understanding. It was clear they made an extra effort to help me out with this towards the end of the day (just about 5 pm!!). They were incredibly professional and made this whole situation so much better. I truly cannot recommend them enough. They retrieved the earring and graciously chose not to charge me for this service. We just moved into our house and feel so much better knowing they are here for all our plumbing and air needs. We have other jobs we hadn't gotten around to yet since moving in and feel so confident in hiring them to come back!!! THANK YOU!!!!

Update to their second response:…read more This morning I calmly expressed my concerns. I did not yell. What disappoints me most is that I was promised a manager would call me back today. It is now after 5:00 p.m., and no one has called. At 5:20 p.m. I called again, and Rachel told me that no manager was available and that someone would call me "as soon as possible." Once again, another promise with no follow-through. If your goal is to resolve this matter, then call me so we can discuss a solution that is fair to both of us instead of continuing to make excuses. Regarding the HVAC work, the installation of the two motors--one for the swamp cooler and one for the kitchen hood--was well over $5,600. If you believe otherwise, feel free to post the invoices. I will gladly update this review with the exact figures. As for not charging me for all of your technician's time, that's because he spent more than 10 hours on a job that he ultimately could not fix. That wasn't because you were being generous; it was because the work took far longer than planned due to the problem remaining unresolved. You also claim you responded promptly. The reality is that meaningful communication only began after I posted this review. Even now, I am still waiting for a manager to call me back with a real solution rather than more explanations for why commitments have not been honored. The most troubling part of this experience is the lack of honesty. Your technician failed to communicate what he could not fix and left me believing the issue had been resolved when it had not. As a result, my hood actually performs worse today than it did before your company worked on it. Everyone makes mistakes. What matters is how they are handled. Choosing not to be transparent with a customer, and then refusing to acknowledge what happened, is what has destroyed my confidence in your company. The continued lack of accountability speaks volumes. To anyone reading this review: choose your HVAC contractor carefully. Professionalism is measured not by whether mistakes happen, but by whether a company is honest, accountable, and stands behind its work.