Urso Air has been my go-to for HVAC maintenance and repairs for several years. Barbara who works in the office is so nice and very accommodating when I've called to schedule appointments. They have very fair pricing, great customer service, and the HVAC services provided by their techs, Brandon and Sergio, have been excellent. I highly recommend them! read more

Satisfied customer here with my experience with Urso air systems. I was moving into a new home that still had the original hvac unit from 1998. Will came to the house on short notice to give me a proposal based on what I wanted to get done. They came in significantly below the quote I received from another vendor. Once I accepted the proposal they were able to accommodate my schedule and installed two new AC units. The install crew led by Ray was very knowledgeable, professional, polite, and didn't skip corners in the install. I would recommend them to anyone read more

This is an update to a previous review. I just wanna say I've now made it through my new HVAC system and entire year and it has been fantastic. My savings on energy are gigantic. I am paying a third of what I paid in the past and I am using it twice as much. I love these people. They were so good to me! read more

This company was great. Mark and Ray did a fantastic job installing our mini split and the entire experience was terrific. They were able to schedule quickly, cost was fair, and customer service was also terrific....I have already recommended them to a couple friends and would not hesitate to use them again..... read more

They came out to my house to quote a job and I was very impressed in our initial interaction. I received a quote based on our original discussed scope. However, once I requested an updated quote to reduce the scope slightly, the company completely ghosted me. After several times contacting the front office, and finally getting the technicians number and contacting him directly to leave a message, I finally gave up and went to a different company as no one ever called me back to discuss the revised scope. I just wish that the company would have flat out told me they weren't interested anymore, it would have saved me a lot of time and effort. Very disappointed. read more

After a few years, I had to write an update based on my experience so far. Before getting my front porched leveled out, I had my condenser installed. I told Sam Urso about it and he said it wasn't a problem and that his team can temporarily store the condenser while we get our front leveled out (3 days of work). So by the time I was ready to get work done on my front porch, my wife called Urso to get in touch with Sam. He was super rude and had no idea what we were talking about. We told him that he ensured us that he could do it (during installation), but with a charge (obviously). But he proceeded to say they don't do that which means he blatantly lied to us. He should have just told us this from the beginning so that we would have rearranged our installation schedule. Another incident was May 2025 (3 years after installation), they called me to say that I have a pending invoice for HERS and permit test. The payment part wasn't a big deal, but I have a problem with the fact that they told me 3 years later. I thought this was very unprofessional and had to remove 2 stars from my original rating. They were super nice at the beginning to get your business, but once they already got your business, it seems like they could care less about professionalism. read more

I've been meaning to write my review to inform others of my experience with Urso and finally got the chance. Our Mitsubishi mini split systems for our beach home in Manhattan Beach were installed from March 24-26, 2025. The condenser had to be placed on the roof of our house since there was no other place to put it. Urso told us they put condensers on roofs all the time. Both Barbara and Brandon assured us that permits would be issued promptly and that it was safe to move forward without an approved permit--as long as the application had been submitted. I specifically raised concerns about proceeding without an approved permit, but I was repeatedly told it would not be an issue. Unfortunately, that proved to be completely untrue. Once the installation was complete, Urso pressured us for full payment. After we paid, their responsiveness dropped significantly, and they provided very little support in helping us finalize the permit. They subcontract the permitting work to We Green, and whenever we followed up about delays, Urso simply blamed We Green instead of taking responsibility. They also tried to blame the city for dragging their feet. But when we contacted the city planning office, they said they were still waiting on items from We Green. As a customer who hired and paid Urso for the project, we expected them to ensure that all permits and inspections were completed without unnecessary delays. Our permit was not issued until nearly six months later, on September 10. During this process, the city required a Structural Engineering Report and a rooftop screen for the condenser. Urso acted like it was their first time getting a permit for rooftop placement of a condenser. When we asked Urso to recommend a structural engineer they had worked with previously, they said they had no one and told us to "google one online." Regarding the required rooftop screen, Brandon initially told us Urso could install it, but later the owner, Will, informed us we would need to find our own contractor. We felt completely on our own throughout the permitting process--constantly emailing and calling the city ourselves to understand next steps. Urso provided no real guidance or support once they had been paid. If you need your HVAC system properly permitted, I strongly do not recommend using Urso. Or if you have no other choice, do not pay them or have them start until the permit process is completed. That said, I do want to acknowledge two individuals who were helpful. Victory, who was assigned to our account toward the latter half of the permitting process, returned our calls and emails--something the rest of the office staff failed to do. And Gus, the operations manager, was pleasant and seemed knowledgeable during installation (wish he had done the work himself but unfortunately he was in and out of the job site as he supervised the workers). Unfortunately, these positive interactions did not outweigh the overall experience. We were also disappointed with two out of the four mini-split head installations. The ceiling-mounted head had drywall cut too wide, resulting in a sloppy finish that they tried to fix with caulking. On another unit, they installed a square pump beneath the system without informing us beforehand, and the plastic cut was uneven with a noticeable gap. They acknowledged the cut was "cut funny" and told us they would replace the plastic cover, but they never followed through. Overall, this was an extremely frustrating experience from start to finish. While a few staff members were professional and responsive, the lack of support, accountability, and quality from the company as a whole is why I cannot recommend Urso. read more

Urso Air Systems - Plastic was cut uneven with a noticeable gap. - Heating & Air Conditioning/HVAC Near Me - San Pedro, California

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I recently purchased a brand new HVAC system from Urso Air systems, and I couldn't be happier with the entire experience. From start to finish, the staff was professional, knowledgeable, and focused on customer satisfaction. They also offer very competitive pricing. read more

We had the great pleasure of working with Sam to add mini splits to our building . it has taken much longer than expected w road and electrical work in the area -Sam was so kind to be patient with us and design the best plan to be most efficient for install and comfort . highly recommend this form. they made it smooth and easy for us . we really appreciate it read more

Ray, Mike & Johnathan and Abel and Gus did an excelkent job installing the new Mitsubishi minisplit in my house. They listened and made every effort to install just as I asked. It works fine and they even cleaned up after. Good job! read more

We had a new HVAC system installed in 2020, and since it was installed the heater rarely worked--the original installer couldn't figure it out, nor could 3 other HVAC companies we had look at it over the years. Apparently our furnace is an Ultra-Low Nox system and they're very finicky. Urso Air was recommended to us and the person on the phone was very knowledgeable about these systems and sent Ryan out to take a look. He identified the issue, replaced a part under its warranty and now our heater works. Ryan and the folks at the office were professional, easy to talk to and engage with, which is rare these days. We are extremely satisfied with their work and will call them in the future if we need more help with our temperamental furnace! read more

Amazing from start to finish. These guys helped me out on a property flip in Long Beach. They were up front with no nonsense. Let me know what to expect and did exactly what they said they would. No upselling and honest. Will use for every property from here on out. Highly recommended!!! read more

Because you can't never get a hold of anyone in the office. They are so busy u can't get an appointment. Need better staffing in the office

Urso put all new ducking and hepa filters in. They were very professional. Angel and his crew were amazing to work with.

It took a few calls to get someone to come over to our house in Palos Verdes. One of the women who answers the phone is amazing. The other one is OK. We had issues with our ducts being damaged under the house after we had our pool installed last year. I was given a $1800 quote to replace some of the ducts. My 80 year old dad ended up doing it himself. But, he said it was a lot of work, so I guess it was fair. read more

A shout out to Angel and Xavier for coming out to our house and fixing our ducts. They were knowledge professional and resolved the issues we were having with HVAC. read more

My experience with Urso was initially a HUGE miss. My community hired Urso to remove all our AC units as a part of a large roofing project. The project lasted over a month and the men from Urso RIPPED my brand new unit out and poorly installed it back. The initial removers were cursing a lot as they were having trouble removing my unit for the roofers. I tried speaking with them through the open duct and they completely ignored my request pretending not to hear me. I heard a lot of their inappropriate banter as they continued to talk about (past crimes, personal relationships, drug use, etc). Voices echo in condomiums and you can clearly hear conversations the workers have on the roof. I gave the company a second chance and followed up with them. Then they sent out Gus and Ryan. Immediately my experience with this company changed. I am so impressed with Gus and Ryan's attention to detail and customer focused satisfaction. They were friendly, professional, & experienced! When Gus came on the scene he immediately restored my unit to working condition and helped fix my thermostat. My pictures show the before and after with the mesh missing and duct with holes were fixed by Ryan who re-did the duct work and added the mesh net. Not sure the names of the guys who did the initial removal & install but if you get Gus or Ryan they are very good at their job. Extra training on professionalism and internal performance reviewing may be required to help address the individuals who did the poor quality initial removal and installation. But because of Gus and Ryan I am promoting my review to 4-stars, they were truly outstanding in making amends. read more

Urso Air Systems - Ryan's outstanding work vs the poor initial installation! Give this man a raise he's the real deal! - Heating & Air Conditioning/HVAC Near Me - San Pedro, California

We worked with Ryan on installing A/C in our house and he really listened to our needs and gave excellent suggestions and price comparisons so we could figure out exactly what we wanted. The work took a day and a half, which was great! We've only used the A/C a couple times so far so time will tell how it works once summer arrives. read more

Urso Air installed our new Furnace and A/C this past week. We chose Urso for their high ratings, and were sold after talking to Brandon about the installation and products. The installers, Angel and Jesse, were professional and kind, easy to talk to, and took all the time we wanted to explain the process and follow through with questions. Sam Urso himself came out today to take care of some final details and make certain our system was humming along and we understood how both our air and heating would function going forward. He reiterated many times to reach out if we had any additional questions or if we wanted any adjustments to the new system. The Urso office has taken care of all of the product registration, which they keep on file for us - honestly, couldn't ask for an easier process. read more

I have used URSO for 20 years on misc rental issues eg AC, Heating. They always came when promised , fixed the problem when others just said "unfixable-I'll sell you a new unit...." So I trusted them. Bear in mind, I think they were smaller then. Fast forward to November 2025 when a 60 year old furnace was at its time for retirement. I bid it out to a few including URSO... Just because I knew it would cost more than a fix and a fresh air return had to be installed in the house.. Vic in the office followed up on the quote.... Very helpful ! Abel looked at the job... Ryan looked at the job... They answered all my questions. I gave the job to them and they did a good job figuring out where the fresh air return would go, with minimal "closet" loss. Thx to Abel and the install lead.. Anyway the install crew of 3 were great... All the people I mentioned were great and as far as I can see, the unit works great and distributes warm air evenly thru each register.. My point is- I think they are a bigger company now, however the way they treated my job just seemed the same as 20 years ago.. That's something special ! read more

Thought we needed a new air conditioning unit - they went above and beyond to fix our broken one instead and saved us a fortune. A/c works like new and they even checked the warranty for us. read more

Barbara scheduled our appointment, she is so sweet. Brandon serviced our furnace and he was on time, efficient and just a pleasure. Also, price was very reasonable. read more

I had a few jobs done by Urso, including initial inspection for estimates by SAM who is an awesome person and professional. The front office of BARBARA and GINA are attentive, who returns calls and emails promptly along with answering any questions and coordinating the work. I had a new furnace, air conditioning and new duct work done in my history with Urso. I was referred to Urso by my real estate agent, Helen... I found the best referrals come from her, as a real estate agent vendor companies rely upon their word of mouth new business development as a great source of getting customers and new work. Any vendor who disappoints a client referred by a real estate agent are cutting their own throats, so you usually get quality work, fair pricing and respectful communication. It's really competitive out there, as well as confusing, not knowing who's good, bad, expensive or "you get what you pay for" cheap. Urso is a family run business from what I understand. I've referred them business via Facebook and here with this Yelp Review as my testimonials for their service stands as "Recommended" at minimum you need to call them for a quote to compete and compare to others you're looking at using for HVAC (I think that stands for Heating, Ventilation and Air Conditioning) whether you need your furnace for heat or air conditioning to keep cool, year 'round they're ones you should look into by calling. The staff assigned to my separate projects on both occasions were very polite, professional, and friendly. They arrived promptly, seemed to work efficiently without much down-time (as in my case for one of the projects I was to be charged for the work on an hourly time clock basis), delays nor dilly-dallying. These guys were very respectful and pretty much awesome workers, CHRIS G and JESUS P (with Jesus being a repeat performer having worked on another phase of my projects with Urso previously, doing a stellar job too!) They service the South Bay Beach Cities and I'd assume, the surrounding area and are worth calling to see if they can help address, resolve and fix your needs. They're experts and can diagnose your problem and many times give you various options (as sometimes fixing things are price sensitive for budgets) as well as explain everything to you. read more

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I used Urso to install a 24,000 btu Mitsubishi Mini Split AC and I am so happy with everything. I live near the beach but my living room is just unbearable on warm days. Anthony came out for the estimate and helped me figure out the logistics as I live on a 2nd story duplex. Of the 3 other estimates I got, Urso was one of the most competitive, but their knowledge and communication sold me. Danny and Jesus did the install, they were on time, professional and so nice, they cleaned up everything perfectly. I'm now sitting in my cool living room. So thankful. I highly recommend Urso. read more

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Thank you Urso Air Systems! After dealing with a very challenging adaptive reuse of a historic landmark we are finally complete. I can say without hesitation the best subcontractor that we had was URSO Air. From the start URSO figured out the best way to add air conditioning to 110 year old building (impressing our mechanical and electrical engineers). Once the plans were approved, they executed the installation quickly and efficiently. The installers solved any challenges that came up without drama or upcharges - even helping other sub contractors on-site so that we could finish on time. I have already referred Urso Air to my friends and would not hesitate to recommend them to anyone who needs HVAC work done. This letter was unsolicited the experience was just so good I felt the need to express my appreciation. Thank you again guys you are awesome! Best, Scott Hamilton read more

Agree with every third review. It must depend on the rep that comes to your house because I have found them very unresponsive after the first visit. I can't comment on their technical capabilities but organizationally they fail to communicate with clients. read more

We waited over one month for a scheduled appointment. We were longtime customers. Our job appointment was given to somebody else with zero warning when our home needs to go on the market. In addition, when I called to find out why my appointment was cancelled with no notification, I never got one call back. This is after being a longtime customer. I would NEVER call this company again or give them any further business. HORRIBLE read more

. Billy, Jahi, Tim, Josue, Gus Installed 3 ductless units in my home! They were nothing short of perfection! They were polite, clean, knowledgeable and friendly! I hardly knew work was done after they finished, except for my new ductless unit's that work perfectly! I hardily recommend Urso A/C company. Gina and San were also amazing! read more

We spoke with two other companies and one gave us an outrageous quote and the other never followed through with a quote, before we heard about Urso. They were responsive, courteous and professional and gave us a very fair quote. They also handled all of the permits and inspections, which made it easy for us. They did the job in a day and were great! We got a good quality a/c unit and are cool again and very happy. I definitely recommend Urso Air. read more

CRAP... another Urso review! Per usual my friends at Urso were quick to get me into their rotation and fix my most recent AC dilemma. I spoke with Barbara who is always pleasant and helpful when it comes to coordinating the job at hand. This is the first time I worked with technician Sam who is colorful and skilled, I appreciated our discussions on life AND the job at hand. I had a fairly new compressor go on the fritz, Sam did what he could to resuscitate it, unfortunately with no luck. Sam/Urso took the initiative to contact the compressor company and seek some sort of restitution, but it was just outside the warranty. In the end, Sam replaced the compressor and got my unit back up and running as promised. I had another professional experience with the folks at Urso, which is a family owned business with longstanding San Pedro/South Bay ties. In summation, Urso Air Systems is filled with good/skilled people you can trust. read more

We contacted Urso Air for some work that needed to be done with our system. We made an appointment, and Brandon the technician came on his scheduled time and we were very pleased with the professional job he did. He found a leak in the system, he showed a strong work ethic by consistently staying until the tasks was completed. I highly recommend this business. read more

Sam came out on a Saturday to assess an older floor heater that stopped working and tried a minor repair to see if it would resolve the problem at minimal cost. Unfortunately that didn't work so he made arrangements to come back again and replace the necessary parts. Heater works good as new now. Sam was extremely knowledgeable and explained things in a way that we could understand it. Honest, friendly and reliable - all reasons I'll use Urso again and recommend Urso to others. read more

Quick, efficient, professional, neat, friendly, and very reasonably priced! Brandon was great, and AC is good as new now.

These guys were awesome! Best quote. Best service. Great product. Especially during covid and all that mess in 2021. These guy added an AC unit to my AC ready house. Angel and Jahi did a great job (I finally found their names to write a review). They were easy to work with and had more respect for my house than I have ever seen from a contractor. They treated it better than I do :) They are now my first stop for HVAC and I will be using them in additional houses or anytime I need work read more

I had a great experience with Urso Air Systems! Setting up a time to have someone check out my air conditioner was incredibly easy. Communication was always friendly and prompt. This was my first time having to do something like this, and I appreciate that they were incredibly knowledgeable and helpful. Thanks for the wonderful experience! read more

Urso just completed AC and Furnace installation. They also coordinated with a company for asbestos removal. Barbara was very helpful in scheduling and helping me with my concerns. Ryan came to do the estimate and he was very knowledgeable. He was able to answer all my questions and gave me good advice. Angel was the lead man on the installation. HIs team of Oscar and Greg were prompt and worked very efficently. They actually finished the job in 2 days rather than 3 and did a wonderful job of cleaning up! read more

About a year ago, we reached out to URSO for an estimate on AC and a furnace and their estimate was in line with others. We decided to just move forward with the furnace because of the overall pricing of materials during covid but recently we reached out to them to get the AC set up. Angel and Mark were very friendly and really went above and beyond to answer all our questions and make sure the job was completed well. They cleaned up the area as well. Would recommend URSO to others for their AC needs. Thank you Sam for setting us up. We're really pleased with the work. read more

I can't say enough good things about Urso Air! 10 STARS!! Very professional, friendly, quick, clean - From the gal who answers the phone, to the guy who came out to our house! The repairman came out, looked at the AC unit, quickly figured out what the problem was and went right to work and fixed it. He was very fast, reasonable and honest regarding the problem. I cannot tell you how much I appreciated having someone who came to my home and was honest and actually knew what he was talking about without the usual over-sell BS!! Urso Air Systems is now permanently in my contacts on my iPhone! I will never call another A/C company again ! And my house is so nice and cool now!! Thank you so much!!! read more

We bought a new (old) house in South Shores, and used a contractor to remodel it. We decided to have A/C installed (global warming here we come!) and we went with the contractor's moonlighting HVAC buddies. They installed a new system, bud did a basic, rudimentary job at best. They left us with some issues, poor performance, high noise, etc. So we contacted Urso to take a look. Anthony came out, inspected and assessed our problems, and diagnosed the biggest problem as an air intake that was too small for our furnace... ouch! That explains why the previous guys had partially removed the cover on the front of the furnace/AC fan which says "this door must be in place - carbon dioxide danger"... so it could suck in more air. Our furnace is in the attic, so it was sucking in 100+ degree air from the attic and cooling that, not drawing already partially cooled air from the living space in our house... no wonder it struggled to cool the house. So, we had to rip a larger hole for the new, wider intake. Anthony, Jesus, and Matiaz did the work, and they did an excellent job -- there was hardly any visible damage. And the whole system was quieter and much more efficient after they did the work, which also included installing a proper water drain and adjusting the flow of air to various parts of the house. Excellent job, on-time, courteous, etc., would definitely recommend Urso. read more

Urso installed our central air conditioning 4 years ago. 2 years in we started having problems with our AC. Our compressor was super loud, the vents are leaking water because they didn't install the drain correctly and several other issues. They were never available to come check it out and quoted an insane amount to just follow up on their job. Just recently we started our AC started emanating a rotten eggs smell and we called another technician to check it out. They pretty much said we needed a new compressor as the electricals were not done correcly which has caused the coils to burn , and hence the smell. They also showed us the drain issue which was causing the leak in vents. read more