We've gotten some motorized blinds from Slats and Blinds many months ago including some skylight…read moreblinds. Working with Don and Slats and Blinds in general was a pleasure. Everyone was very prompt responsive and upfront. They were preemptive in giving advance notice for anything. Everything was as advertised. Installation worked out as advertised - on time, prompt and complete. The installer also provided some useful tips for blind maintenance. The blinds themselves are amazing - they've really changed the atmosphere (and temperature) of our home. The remote control works extremely reliably. The only aspect that's didn't work perfectly would be using the app to control the blinds. Certain blinds further from the hub don't work consistently but otherwise the app is a nice alternative.

We had a very expensive custom blind installation done at our house in Alameda. The valances in…read moreour master bedroom split at the corners and needed repair. I spoke with Don and he came out to take a look and acknowledge that there was a problem. Then he completely disappeared. I have repeatedly tried to reach him without success. It's a shame, because the first time we used him many years ago he did a great job. Since then, he is outsourced the labor to the manufacturers,. He told me he was having trouble getting them to reach back. So he gave up instead of following through to create a satisfactory customer experience.

I would definitely work with Budget Blinds of Berkeley and Richmond again! I had a small job, just…read more2 blinds for my living room, 3 blinds for a bedroom, and 1 small blind for kitchen window. Budget Blinds of Berkeley and Richmond was fast, easy and pleasant to work with, and the product is very good. On Saturday, I submit an request for an appointment and a staff person texted me back right away to acknowledge the request, even though it was Saturday. So, they really pay attention! A gentleman named Mass came to my home to measure and show products; he arrived on time and had answers to all my questions, and brought a large, well-organized showbook of many samples that I could touch and compare. Mass does not do a "hard sell." He is understanding and easy going. My shades took 2 -3 weeks to arrive, which is typical of custom-made shades. It was easy to schedule installation soon after their arrival. The same person, Mass, does both the measuring and installation. He did a great job installing the blinds quickly. The manufacturer made an error on the small kitchen blind, which was replaced and installed literally within 5 business days. Custom blinds, with professional measurements and professional installation, are not cheap. But if you want it done right and done quickly, and pleasantly, Budget Blinds of Berkeley and Richmond is the way to go! Very happy with product and service!

My feedback is specifically for the level of customer service provided by Astou. She was my account…read moremanager and worked with me to figure out the types of skylights/material/brand I want for my purpose. She was easy to reach the entire process and even when though it took a few rounds to get the right brand/style I want (I don't want the highest end fabric, more functionality for darkening), she ordered new samples for me to get the price just right.

Highly highly recommend. Exceptional service on a full house automated blind renovation. Great…read morecommunication throughout, very friendly, and very responsive with the few minor tweaks we needed to do to get everything working and looking perfect. Would happily work with them again in a heartbeat.

Ed is a marvel at product knowledge and customer service and satisfaction is not a lost art…read morehere...above and beyond. As an added bonus, you get to work with an incredibly interesting man and talented in many different artistic genres!

Had a remodel done and all the wooden blinds wands were broken . Couldn't find anyone that could…read moredo the repair or was referred to the manufacturer. Found City Shading from Yelp and its owner Kevin was able to quote me a fair price to repair those wands if I could drop off at his shop. He completed the repair in a timely manner and it looked great ! There aren't any blind businesses that would even consider my repair, but Kevin did ! Thank you Kevin !

Kevin and Bobby at City Shading were absolutely wonderful to work with! From start to finish, they…read morewere kind, professional, and truly attentive to my specific needs. The blinds look beautiful. The delivery and installation was seamless and right on schedule. It's rare to find this level of care and craftsmanship these days--highly recommend!

We hired iHomeShutters for shade installations for a long window, patio door, skylight& a kitchen…read morewindow in our home, and the experience was good. From the initial consultation to the final walkthrough, the entire process was smooth and well-coordinated. The installer, Mr.Yeyo, was courteous, knowledgeable, and respectful of our space. He handled the installation with care, and made sure everything operated perfectly before leaving. The shades themselves are good quality, both aesthetically and functionally. We've already noticed improved lighting control and better privacy. Overall, I would confidently recommend iHomeShutters to anyone looking for reliable and professional shade installation services.

David and Yeyo were amazing. Very thorough from consultation to installation. Thanks. Blinds look…read moregreat!

They did a great job of finding and installing quality cellular shades that I could afford. There…read morewas a mix-up on the colors of two of the blinds, but that seemed minor once they were up.

I can't express how satisfied I am with Budget Blinds and the entire team. I purchased my beautiful…read moreblinds over 5 years ago. We recently adopted a new addition to the family our beloved dog "Lulu" a puppy, with that said she is going through terrible two's mischief and shredded/tore the blinds. After much thought allowing some time to pass & I decided to bite the bullet and invest in replacing them. I reached out to Budget Blinds -Oakland, Deirdre did some research learned they were still under warranty. I I could not believe with Deidre due diligence she surprised me with a minimal cost if any on my replacement of mY beautiful blinds! I can't emphasize the level of professional & excellent customer service Budget Blinds-Oakland provided me. You don't find c/s like this these days! I highly recommend your next purchased here you won't regret it! Thank you for one super happy customer! I will be returning for some pretty epic motorized sliding door blinds!

Robert did amazing - he installed our blinds in a very timely manner - and was able to answer our…read morequestions regarding operation. His attention to detail made the final presentation of the blinds exactly how we imagined it. Would definitely work with bay home and window again!

Robert was just here and installed our new blinds! He was efficient, knowledgeable and friendly!…read more Additionally, Ben who was our initial sales rep set us up with our order and his guidance and expertise were invaluable! We are very happy with our new blinds!

A long-established and highly competent store that does excellent work. I'm happy with my three…read morepanels of cafe curtains, which look lovely in the fabric I bought online. The only reason the job didn't get 5 stars is that when we were told we would be charged shipping in addition, we couldn't have guessed that when we received the formal estimate, we would find curtains costing a little less than $1000 required a delivery fee of over $100. When I said I would pick it up rather than having it shipped, I was told the work is done elsewhere and shipping costs have gone up. Clearly the work is being done in faraway places to save on local labor costs. My question is whether the customer should be paying that surcharge or whether a company that saves on labor by shipping it elsewhere should swallow the shipping cost rather than passing it on to the consumer?

We're really pleased with the blinds we ordered from Lindsay and her team at Alcatraz Shade Shop…read more Lindsay was super communicative throughout the entire process. She also helped me choose the style of blinds during our in-person consultation, and I was able to take a stack of fabric samples home before we made our final choices. I appreciated that she came out herself to measure. Plus, the installation process was seamless (Leo was fantastic). We'll definitely be returning when we decide to get blinds for our other rooms. 10/10 would recommend!

Had a great experience with this company. We needed to replace the sheer drapes in our master…read morebedroom, and replace the lining of the drapes in our family room (they were sun damaged and we did not know relining them was an option). Aleksandra was great. It was easy to set up an appointment with her, was punctual, she was very knowledgeable about providing options for us, very professional, and gave us a very competitive quote. Tony removed the drapes in our family room and came back later to install the new/relined drapes. He obviously has a lot of experience with this, worked very quickly, and was also very professional. Most importantly we are very happy with the result.

Extremely professional, knowledgeable and wonderful to work with Aleksandra and Tony…read more Aleksandra helped us tremendously in selecting just the right fabric/material/hardware for our new sheers. Her advice and guidance was invaluable! Tony did an outstanding job reinstalling our repaired family room drapes, and replacing our master bedroom old sheers/hardware - he works quickly and efficiently while paying great attention to details - everything looks so much better now - beautiful! I would definitely work with them again on any future projects.

We had some old, damaged blinds replaced and they are great! Everything from the person I talked…read moreto at the local store, to the person who measured the windows it to the person who installed them, it was all a positive experience. And they look fantastic! It really transformed one room. Blinds are never cheap, but It definitely shows that our remaining 20+ year old ones need to be next in line.

I outfitted my new home with their shades almost four years ago and one immediately stopped…read moreworking. I stopped in the shop to get it serviced and received a call within a couple days as well as f/up emails to replace the shade under their lifetime warranty. They sent one box for the shade which was 'lost in transit.' The tech picked up the broken shade which was then 'lost in transit.' And then I was ghosted. I have a paper shade in its place and have heard nothing. While they have a brick & mortar, that's no guarantee that they'll stand behind their product post-purchase.