Above and Beyond! Exceptional Service and Beautiful Results! After a frustrating experience with Homerilla curtains and a failed track system, we were beginning to wonder whether we'd ever achieve the beautiful, high-end look we originally envisioned. Then we found Gladys at Viu Window and Home, Inc. Our situation was particularly challenging because Homerilla's ripple-fold system was manufactured in China using nonstandard components and materials, making it nearly impossible to find replacement carriers compatible with our existing draperies. But Gladys was determined to find a solution. Rather than telling us it couldn't be done or suggesting we purchase entirely new curtains, she went above and beyond, ultimately locating a supplier who could provide an exact match for our unusual ripple-fold carriers. No small feat! Her installation team was equally impressive. They were meticulous, professional, and attentive to every detail, ensuring our curtains hung beautifully and operated smoothly. The finished result is exactly the elegant, custom, high-end look we'd hoped for from the beginning but never achieved with the original Homerilla system. What really sets Gladys apart is her persistence, resourcefulness, and genuine commitment to getting things right. She turned a frustrating situation into a beautiful success. Five stars aren't enough! We couldn't be happier with the results and wholeheartedly recommend Gladys and Viu Window and Home to anyone looking for exceptional service, creative problem-solving, and outstanding workmanship. read more

Gladys is the best worker who has ever visited our home. She had Jeff install shutters in our family room and kitchen which reduced the temperature in those two rooms. Today, I called her at 7:19 a.m., and she was already talking to her suppliers. read more

Gladys is the bomb! We recently moved to CV, and underwent remodeling. We hired Viu windows for blinds. Gladys did a wonderful job at our consultation meeting, where she looked at our home and recommended styles that matched our home, as well as our life style (we have to young toddlers). Furthermore, after installation, our kids broke our blinds and I Was already looking at options to have a new one installed. Gladys was so helpful, and insisted she could fix it and wanted to avoid another pricey installation for me. Said and done, she was able to fix it! I can't recommend her business enough. read more

Viu Window & Home - Shades & Blinds Near Me - Castro Valley, California

Granted, I've known Gladys (the owner) since I was a kid, and she's like my second mom growing up. But, focusing on her business itself, I can't compare anyone better than her. This is the second home she has done for us. I've entrusted her and her team to do my family and friends homes too. If you are a type A personality and need someone who hyper focuses on attention to detail, please look no further! read more

Viu Window & Home - Shades & Blinds Near Me - Castro Valley, California

We had a wonderful experience with Gladys to select blinds for our living room, a home office and three bedrooms. She is very personable and made two visits to our home to help us choose, and she helped us think through the best options for our budget. Our blinds were just installed and we are very happy with our choices and our investment. read more

Gladys is the best! She really went above and beyond to help us get a few different french door window treatments - Hunter Douglas honeycomb shades upstairs and Norman roller shades downstairs - and was extremely patient. We had a quite a bit of analysis paralysis given all of the options available, and came back to measure & demo several different times before we finally pulled the trigger. Installation was a cinch as well - her installer was super quick and everything looks & performs as advertised. Highly recommended! read more

Found Gladys through Yelp and she helped us get window treatments for our new home. She was super helpful providing advice and style suggestions, while taking into account our needs. Eric, our installer, also was friendly and did a quick, efficient job. read more

Tremendous experience start to finish. Getting an old-school "house call" to assess our needs for replacement shades was great. Gladys is extremely personable, professional & business-like, with extremely deep knowledge of her product line. She was very helpful in presenting options and guiding us to the right solution. She also worked extremely hard to make sure we received a federal tax credit for energy efficiency, including answering my accountant's questions on completing the tax form. Installation happened right on schedule, very clean with no surprises. Gladys is awesome, if I can rate higher than 5 stars I would. read more

I came across viu windows during my search for blinds installation a couple of months back. Gladys was the third company that gave me a quote and Viu windows was the most decently price out of the three options I had. Gladys arrive for the appt on time and was able to give me a quote right there and then which was pretty amazing. I believe in 24 or 48 hours we signed our contract and paid our down payment which was 50% and it was pretty much a waiting game from there for our custom blinds to come in. I think we ordered the blinds around may or June and they installed it in August. Gladys installer called me the day before stating that our blinds have arrived and is ready for installation. He immediately gave me an appt for the following day and it took them maybe 45 mins maybe less to install the blinds. One thing I really appreciated with Gladys was she was very understanding. I resigned from my job and my funds wasn't gonna be available until a couple of weeks after the day they were trying to install the blinds. Gladys was very understanding and I immediately paid my balance once I got my funds and they still installed my blinds even though I didn't pay right away. I absolutely love my blinds. It made my home look very spacious. I will definitely order the rest of my blinds from Viu windows and highly recommend this amazing business. The quality of the blinds is really amazing and I'm glad that Gladys gave some suggestions based from what I told her I liked. read more

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I've been a loyal customer of Gladys's window treatment business since 2015, working with her across two homes, and I cannot recommend her enough! Gladys brings years of experience and extensive knowledge about window treatments to every project. She is incredibly friendly and goes above and beyond to deliver top-tier customer service. Her attention to detail and the quality of her products are unmatched. A special shoutout to her installer, Eric--he is truly the best! Eric is always super friendly, highly skilled, and takes great care to respect my home during every installation. Together, Gladys and Eric make an amazing team, and I wouldn't trust anyone else for my window treatments. If you're looking for exceptional shutters and a seamless experience, try Viu. read more

Gladys was knowledgeable and professional. I had a great experience with her. She was very patient in leading me through the decision process for my bedrooms. I am super happy with the final result. read more

Well, shame on me. I've been working with Gladys since 2013 when we moved into our condo and I could've sworn I had done a review already. We found her on Yelp and liked her from our first meeting. Gladys was understanding of our budget and didn't try to upsell or make us feel bad when we didn't put plantation shutters on all our windows (there were three big windows that had wooden plantation shutters and she said that they were high enough that one couldn't really tell they were different from the newer ones). Upon installation, our home looked even better! Being in a hilly neighborhood, a strange thing happened with our shutters for the patio. Gladys came by to check it out herself and sent out her installer a couple of times, no questions asked, when we called to let her know it was still being wonky. I took it for granted that it was part of customer service but realize now that she could have just brushed us off. Gladys cares about her clients and her products, holds her business in high regard, so she wants to make everything is good. When we moved again a few years later, we immediately called Gladys and she advised us again, based upon our budget. Besides a house alarm, window dressings were a top priority because we felt like we were in a fishbowl. With her expertise, Gladys helped us make sure everything looked cohesive yet helped us save money by suggesting alternatives to shutters for our windows facing the back. I actually love the vertical blinds she suggested for our patio doors instead of shutters! We chose large blinds for our non-front facing windows and, as someone who loves plantation shutters, I'm so glad we went with them. Gladys helped us make all our windows and patio doors look great without breaking the bank. And she is still there for us years later when there are repairs needed just by regular wear and tear (it's not free but it's a minimal cost which I appreciate because we want it done right). So of course when we added an extension recently, we called upon Gladys again because we knew she would do right by us. I highly recommend Viu WIndow & Home. read more

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Gladys did it again! We couldn't be happier with Viu Windiw & Home. We are returning customers who needed a new vinyl shutters after remodeling our bathroom. Gladys was there to get us going and even beat her own estimate of arrival. The new shutters looks great. We can't wait to use Viu Window & Home again. read more

Viu Window & Home - Shades & Blinds Near Me - Castro Valley, California

Had a great experience with Viu Window and Home to install roller blinds on my west facing window. Gladys is pleasant to work with, responsive, informative, yet not pushy. Installation was super smooth. Highly recommended. read more

Viu Window & Home - Shades & Blinds Near Me - Castro Valley, California

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Gladys, the owner of the business, was amazing to work with. From the initial consultation to installation, she was patient, responsive and very accommodating. With her help, we were able to install a set of shutters for a trapezoidal window, and the result is just stunning. We had a mini hiccup during delivery regarding the colors, but Gladys was quick to resolve it, and certainly went above and beyond. I would highly recommend anyone looking for window coverings to go with this company. read more

Where I had initially thought maybe I could find suitable rods and install some drapes myself, I pretty quickly realized my situation was more complicated and needed serious professional help. And I am SO glad I found Viu Window! Not only was Gladys a pleasure to work with, she brought incredible expertise to figure out solutions to our particular challenges and recommend a plan that was both very functional/aesthetic and also at a reasonable cost particularly given the quality of her work and the confidence it gave me to know the project was in expert hands. She also has an fantastic installer who did a really great job and was also a pleasure to work with. And the end result is fantastic. Very happy we worked with Viu Window and got the job done right! read more

We have used this company for two different plantation window blind projects in our house and cottage. They are quick on getting back to you, competitively priced, and when we had an issue with one of them in our house they came back out, remeasured and ordered new replacements. I would definitely recommend them for any window blinds. read more

Viu Window & Home - Cottage Kitchen Blind - Shades & Blinds Near Me - Castro Valley, California

I've worked with Gladys on two homes. Both times she provided great service and feedback. For the first home, half of the house had plantation shutters installed by another company that carried Norman Shutters. Since that business closed, I had Gladys come out to provide an estimate on the remaining half of the house during our remodel. She was able to match the style and color of our existing plantation shutter at a similar price as the original installer. For our second home, we had several large windows and she provided great feedback on what would look great for the new house. We've loved the results and have no regrets with her suggestion! Last but not least, our new home had existing Hunter Douglas motorized shades. Recently we ran into some issues with the motors. Although she did not do the installation, she was able to help give us guidance on troubleshooting the blinds and got us in the right direction for servicing our shades. She provides top-notch service and is always available to help. Highly recommended! read more

This outfit, and Gladys are top notch! Personable, respectful, mindful of their commitments, with great quality and support. They will be my go-to place for window coverings and blinds. read more

No complaints here. Happy with Gladys and her installer Justin. Everything went smoothly and professional. Shutters look great and installation was sooner than expected. Would definitely do business with them again for our next property if needed! read more

Viu Window & Home - Love our new shutters. - Shades & Blinds Near Me - Castro Valley, California

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I had my window shades replaced by Viu windows four years ago. I'm writing a positive review now because I just got my actual windows replaced, and I had a lot of trouble taking down the shades in preparation. I called and they were not only able to look up my purchase and email me the instructions of how to install/uninstall, but when I still couldn't figure things out, Gladys got in touch with one of their installers and he came by to take care of taking the shades off. Great service! read more

Gladys you are truly a class act such an amazing designer and impeccable customer service! I couldn't be happier with my amazing experience working with you and Randy your installer. I'm so thankful that I got the window coverings of my dreams my home looks so much better now I am truly ecstatic! You listen to all of my needs made outstanding recommendations helped me pick all the right colors and all the right types of window treatments for my home. You get a 10 star rating from me! Customers look no further Gladys and Viu window coverings is truly where you want to be and trust your business! read more

Viu Window & Home - Check out the beautiful color and amazing pattern - Shades & Blinds Near Me - Castro Valley, California

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We cannot stop recommending Gladys to all of our friends who are looking to do shades. Gladys goes above and beyond for her customers and quotes an extremely honest and fair price, since she doesn't have a showroom so she passes some of that cost savings back to customers. She's very responsive, even after our order was complete; there were a few shades that had defects and Gladys stood by her word and she worked with us to get them replaced in an expedited manner under warranty. Gladys takes her time on the phone/text with you; we always felt like she was on our side and looking out for her customers. Finally, Gladys is very knowledgeable and we really enjoyed the color and design of her recommendations. 10/10 would definitely do business with Viu again. read more

Hunter Douglas doesn't make whit I need but she was super nice and helpful. I'm sorry that they had no blinds for my angled window

I just got my new shutters installed and they are FABULOUS!!! They are absolutely beautiful and are exactly what I wanted. I am 100% satisfied with my experience in working with Viu Window. Gladys was very quick to return my call and set the appointment up. She was on time, professional, knowledgeable and super friendly on top of all that! She gave me pricing in my budget and listened to my needs. The installers came early and were in and out quickly and did a beautiful job, and they too were really friendly! Overall I'm so glad I found Gladys and I'm truly pleased with my shutters. Great pricing, great customer service, great product, what else could you ask for? Thank you so much!!! read more

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As our home remodeling coming close to an end, we needed window coverings. I found Viu Window and Home from Yelp. Gladys is fast and reasonable. We interview 2 Hunter Douglas dealers, and her price is far superior. Although Hunter Douglas has some supply issues, we finally have it. The installer Randy has been in this business for more than 30 years and is very professional. He was quick and efficient. We love our new window coverings. Giving them 5 stars is our way to say thanks. read more

Viu Window & Home - Modern Gray honey comb/living room - Shades & Blinds Near Me - Castro Valley, California

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Look no further if you're purchasing shutters. Gladys is responsive, respectful, knowledgable, and has years of experience in the industry. I'm very particular about who we do business with and Gladys hits the pitches every time. You will not be disappointed. We have purchased thousands of dollars worth of shutters and will continue to do business with Gladys for any future shutter or window covering needs. She is genuinely nice and is a pleasure to talk with. Her installer is just as nice too and he did a great job. read more

We live in a brand new construction house (7 months in) in San Ramon. We worked with Gladys at Viu Window & Home to get hunter douglas roller and honeycomb shades. She first came to our home last November to show us options and take some measurements of our windows. We weren't that impressed and a little upset that she took off her mask in our home during the heat of the pandemic, but ultimately, decided to go with her since the pricing was very reasonable. We placed our order and waited about 8 weeks to get our shades installed. Unfortunately, we were not happy with Randy, the installation team and his job. After he left, we noticed several scratches on our window sills throughout the house. In addition, he chipped the drywall / paint off the wall. We shortly thereafter notified Gladys about it and she completely brushed it off and ignored the subject. Her response was "well im sure a magic eraser can get it off" and "just have your builder fix the wall." That's not the point.... Gladys absolutely took no responsibility for the crappy job that her installation team did, the scratches and the wall issue, didn't apologize at all, deflected the subject, etc. Ultimately she took off $200 off our order, but now we have a wall to get fixed on our own that we wouldn't have had to do in the first place....and we're not even sure if our builder will take care of it since it's not their doing. Randy came back a few weeks later to replace some defected shades and was extremely rude to us about it. Told us that it wasn't his doing. And then started to point out other cracks in our house we know that we have due to our brand new house settling...which is completely different from his team dinging our brand new wall and scratching several of our window sills. Ultimately, I'd give this team a 3 - 3.5 rating, mostly due to the interaction with Gladys and poor installation from Randy. I will be sure to notify our development community of our experience as well and to be on the lookout. read more

Viu Window & Home - Shades & Blinds Near Me - Castro Valley, California

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Gladys and team just wrapped up our project and made our home feel even more complete. With Gladys being the CEO of her business, her background in manufacturing and design, and her formed relations in the industry, you can be assured that your project will be backed by accountability, expertise, and quality. Gladys helpfully walks you through the entire process with professional and personal insight during the consultation to help meet your needs and budget. Additional kudos go to her long-standing and experienced crew for their efficiency and expertise during the quick and perfect install process. The positive reviews speak for themselves, and this positive review will definitely not be the last! Thank you Gladys! Expect some calls from more of our neighbors! read more

We had a great experience working with Gladys at Viu Window and Home and highly recommend working with her. We have Eichler windows (with trapezoid upper windows) and were told by others there wasn't a good solution and that we'd have to obstruct our view in order to have shades on the upper windows. But Gladys looked at our windows and told us right away we had to find a solution that wouldn't ruin our beautiful view and she found one! We now have beautiful honeycomb remote controlled shades that work with our trapezoid windows. They take up so little room it's hard to notice they're there when the shades are open so the view isn't obstructed by unwieldy shades. Gladys was also a true pleasure to work with--super kind and very responsive. Recommend her highly! read more

I was having a terrible day and then i talked to Gladys. It such a delight to know there are good people out there wanting the best for their clients. As we were pending to get our home sold, Randy and Gladys were quick to help fix our shades and find a solution to get it done FAST so we could continue with a smooth close. Not only was Gladys and this company amazing, but she is like a friend and will text and call you with any updates. I will shout it from the mountain tops... this is the BEST company ever!! Thank you Gladys!!! read more

Gladys is a true professional and is the perfect example of great customer service! We love the shutters and blinds we ordered from her, especially the custom shutters for a big arch window in our family room (see photo). We reached out to a few companies when we were searching for shutters and blinds, but Gladys was the most responsive. She also took a lot of time to explain options to us and was very patient when I changed my mind and had to add to the order. The installation crew (Jeff and Jessie) are really nice guys too! read more

Viu Window & Home - custom shutters - Shades & Blinds Near Me - Castro Valley, California

I am in love with these shutters. The best thing I've done this year is switch out my blinds for shutters. Once you get shutters, you won't want to use anything else. My house looks ten times nicer now and I feel so happy every time I use these shutters. A huge thank you to Gladys and her team!! They're super nice, honest, and fun to talk to. Their prices are very reasonable as well! Highly recommend. read more

Great service from Gladys and her team!! We shopped around for window covering options and met with several other companies but Gladys' knowledge, passion, and expertise led us to chose her. We went with cord free Hunter Douglas Duette Honeycomb Shades. "Room darkening" versions for the bedrooms and semi-opaque everywhere else. For the windows up high and behind furniture we chose the motorized option. It took several weeks from custom order to installation but it was worth the wait. At the time Hunter Douglas was running a promotion...a few weeks after the install we received a pre-paid American express card! Her installers Randy and Jeff were great to work with. They were on-time, professional, and cleaned up. I highly recommend Gladys and her team to anyone looking for window coverings! read more

Gladys is best in providing options and price for your budget. She is friendly and flexible with schedules.. Our home looks gorgeous with Hunter Douglas shutters for entire home, we went to Vinyl Plantation Shutters and they are definitely serving as great insulator to keep us warm for last 3 days with rain and chill weather. Most importantly she managed to get delivery and installation in ~2 weeks from date of order. 5* rating for Gladys service read more

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My house went through a complete transformation .. Thanks to Gladys!! I never considered even asking for a quote thinking it's super expensive but Viu made it possible for me. I have been wanting to do this. The reviews on yelp was absolutely right and I can attest to that. Gladys made me feel comfortable the very first time I met her, I made up my mind the day she gave me the price quote. Installation guy Jeff was super cool. He was fast and very nice . Everything is perfection.!! read more

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Working with Gladys was great! She responded right away to my Yelp inquiry and worked around my busy schedule to make helpful visits to my house. She helped me think through my available options and helped me find exactly what I needed for my home. Once my order was placed, the window covers came within a month. They look great! I highly recommend considering Viu Window and Home if you need new window coverings. read more

Viu Window & Home - Top Down Bottom up-- dont block my view at all. - Shades & Blinds Near Me - Castro Valley, California

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Gladys was the first one we talked to for window treatments in our new home and we decided to go with her after meeting her the first time. She was really nice, cheerful, knowledgeable and was very helpful with choosing the right shades for our house. We did not regret our decision because she did a great job and our house looks awesome after the shades were installed. I would definitely recommend her. read more

quality and customer service AAA+ I'm very happy with my shutters. Thank you Gladys and Jeff ( installer ). read more

The whole process was so easy. We had our window shutters and patio shades installed three weeks after we met with Gladys. She's very friendly, accommodating, and best of all, responsive. I left a message with her Xmas night and got a phone call back the very next day. I can't speak to pricing, as we needed window coverings asap and didn't shop around, but it seemed to be within the range of what we were expecting since we wanted to go with Hunter Douglas, which I know from experience is high quality but pricey. But really, when you pay for custom window treatments, you not only pay for the coverings but for the service behind it. I can truthfully say that Gladys' experience and expertise, along with her seasoned installers, are worth every penny. read more