Tom, the owner of EZ Blinds & Shades, is awesome! I was looking for someone to tune my plantation shutters as they were no longer closing. He came out and did just that. Great attitude, cleaned up after himself, and most importantly, accomplished the task! read more

Tom was great to work with! He gave me competitive pricing, was very responsive, and did a fantastic job with the install. If you're going to get Hunter Douglas shades give him a call. It took 2 weeks to receive them after the order and he made the rebate paperwork VERY easy. He helped me set up my power shade schedule and pick out my colors. read more

Tom was referred to use by another satisfied customer. Tom responded to our inquiry for shutters the same day and was able to come to our home a few hours later. We had an idea of what we wanted based on the shutters he installed in our friend's home. Tom made us aware of some other factors we hadn't considered and made helpful recommendations. He was never pushy and rather, guided us in our selection. It's rare to find someone in the home improvement industry that is as knowledgeable and as professional as Tom. We found the pricing of the shutters we selected to be very competitive. Just as important, we found the quality was better than other shutters. The shutters arrived within what we considered to be a very reasonable time. Tom and his nephew did an impeccable installation. At finish, all tools and construction materials were removed and the area was left spotless. They even disposed of the old window shades for us. We couldn't be happier with the shutters and the installation. You won't find anyone more personable and helpful than Tom. He is like the good neighbor that wants to help but unlike the neighbor, Tom is more knowledgeable. If you're looking for window coverings, I highly recommend you consider EZ Blinds and Shades. read more

EZ Blinds & Shades - Shades & Blinds Near Me - San Ramon, California

Fantastic customer service!! Beautiful and clean work. Tom is professional and a kind person. They deserve 100 stars! read more

EZ Blinds & Shades - Shades & Blinds Near Me - San Ramon, California

Tom was great from start to finish. He has a very good eye for design but allows you to stay within your style. The pricing was fair but worth it since the company was so easy to work with. They were also very responsive to changes since I wanted to add automation to part of our shades. read more

EZ Blinds & Shades - Automated shades without issue from 2015 til present. - Shades & Blinds Near Me - San Ramon, California

I've had a great experience and a reasonable quote with Tom on installing my entire house with honey combs and shutters in 2014 and was told I get a lifetime warranty from Hunter Douglas. However, when one of the honey comb is defective, I tried to contact Tom and his office, and was asked to send them an email. I even included pictures, but since then, I got no response whatsoever. The way to tell a good vendor to me is when you needed a repair/call for a warranty repair. I am disappointed that it wasn't being honored. read more

Very good job! We're very happy with our shutters. Took a few weeks until they arrived, but it was worth the wait. Thanks Tom! read more

I'm a property manager, and Mikki Van has been helping us get some Hunter Douglas shutters repaired in Danville. Communication is prompt and efficient, and I wish I could give EZ Blinds & Shades more stars. When purchasing window coverings, the service is essential, and this company provides top-notch service. read more

EZ Blinds gave me the best deal, along with an excellent service, timely responses, and very punctual. All products were installed on the given timeframe. Tom gave me some suggestions in upgrade that works best for my use case rather than making profit for his business. He was friendly and honest. All staff members are great as well. Mikki (who works in the office, I guess) is super quick in giving responses over email. The installer guys were also good, they installed all products quickly and checked whether all products are working properly before leaving. They completed the project in two phases and never bothered me with payment, which shows their personalities. If I need future services, I will hire them again. Strongly recommended!!!! read more

Great service, personable owner. it's a family owned business, which is what I also loved about it. I got the hunter douglas shutters, faux wood blinds and roller shades for our sliding door. We love it! read more

EZ blinds and shades were excellent! Tom was meticulous in his work and clean up. He had to drill into a very thick of marble and it was perfect. Installation took only about 15 minutes. Left the area spotless. He also fixed another shade in my house that was here when I bought the house. Great customer service. I would definitely recommend and use this company again. read more

EZ Blinds & Shades - Roman shade from EZ blinds and shades - Shades & Blinds Near Me - San Ramon, California

EZ Blinds Shades has done 10 windows around my house, they have done a tremendous job, the quality of the shutters and the workmanship is amazing, on top of that Tom is very accommodating and reachable. I highly recommend EZ Blinds Shades. read more

EZ Blinds & Shades - Shades & Blinds Near Me - San Ramon, California

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Had requested quotes and product presentations from multiple Bay Area companies, and hands-down the most patient and helpful was Tom, from EZ Blinds & Shades. We were guided through the various options and were given the opportunity to get back to him after thoughtful review, and a chance to meet with other competitors. At the end of the day, we felt that Tom provided the best quality service and the most cost effective products. We ended up purchasing higher-end blinds for a two-story, single detached, four-bedroom home in the Tri-City Area, and have been grateful for the services provided by Tom and the EZ Blinds & Shades team. read more

Tom has done our shutters on 2 of our homes and we couldn't be happier. Great customer service and great pricing. I highly recommend working with Tom and Mikki! read more

If it isn't because their pricing is the cheapest compared to other blind companies, I honestly would not have chosen them to repair my blinds. I had done the measurements of each blinds I wanted to repair, one of the responders named Tony got back to me with a quote. So I responded back to the recipient, Tony, confirming the quote and asked to proceed with the orders. But for 4 weeks I had not received an email from them. I had constantly tried to reach out to them through email and phone, again no responses. Not until they emailed me that they were off for vacation. Which was fine since it was summer, most people will take their opportunity to be out and about. I had given them a day or two to revive before I attempted to reach out again. But after several calls/voicemails AND emails, they did not respond to any of them. Finally when I did get someone to pick up the phone to address my request, instead of fulfilling the customer's wishes on the spot they kept directing me back to emailing them. At this point, I was getting impatient from having to repeat myself and doing the whole "waiting" game. After I had sent them an email to order the blinds and never getting a response again. I had to give them a call, this time I had told them that I had gotten the quote from Tony and would like to proceed with the order. Their "receptionist" who I had spoken to majority of the time whenever I called, had then addressed that they need someone out to get the estimate first before placing the order...if they didn't trust the measurements I had done, why did she or Tony himself, had told me so earlier? So then I had to go through the whole trouble again of scheduling the appointment. Which once again, I had waited an entire week because they did not respond back to my emails and when I wanted to call them I had to constantly play this "shoot-my-shot" game to see if I got lucky to have had someone pick up the phone. Thankfully they picked up the call, but here was the part that ANGERED me the most: I gave them a call on Monday of the following week that I had gone through the hassle of ordering the blinds. Over the phone their "receptionist" had told me the earliest they could send someone to come over for estimations was between 9:30 am - 10 am on Thursday. I asked her if there was a later time for that day, she told me that their next availability was on Tuesday, 7/19, 9:30 am to 10 am. I told her I CANNOT do Tuesday next week, so it has to be on Thursday. So the appointment was scheduled for Thursday. When the day came and it was already 9:42 am, I had given them a call again and asked if someone was on their way. The same girl picked up and asked if I had scheduled it for today... I had to basically re-enact the whole phone call on Monday to remind her about what she had told me. She checked on her computer, most likely she screwed up, and claimed I had scheduled it for Tuesday 7/19 instead. This had me infuriated! When I had previously asked her if she could send someone over later in the day, she had told me she cannot due to the booking...yet NOW she had told me she has an availability at 3:30 pm to 4 pm?!? What is this?? Are they even wanting business?? Their customer service is SHIT, PATHETICALLY SHIT! Communication is key to business but no they want little to no communication! I had scheduled the appointment at 3:30 to 4 pm, the guy that they had sent to come to my place for an estimate had called me earlier they'll be at my place in 20 minutes, how do you expect me to cancel all my plans for the day just to wait at home for him to come? It is unreasonable. I was being so patient and understanding with them yet they came around to blame their customer for not addressing the appointment day correctly?? I understand English is not their first language, which is fine, but if they don't even know the difference between THURSDAY and TUESDAY, I HIGHLY recommend that they either go back to grade school to relearn the days of the weeks again or just close down the business altogether. It is unacceptable to have wasted your customer's time! RIDICULOUS. read more

Needed to replace some really old blinds and called EZ-Blinds up...got a super quick quote and options we never even thought of. Were so impressed we purchased blinds for a slider we thought we would never find the right option for! Great service from quote to install. read more

I was excited to find EZ Blinds based on the reviews and easy locale to my house, but I haven't had a good experience. We had Tom come out July 22, and he told us he'd have an estimate by the end of that week. We still haven't heard a word from him or his office. I've now called and emailed asking for the quote and received nothing. Seeing how many folks already had their coverings installed by now, it seems that we've fallen off of Tom's map. I'm not sure if he's too busy or not interested in the job, but some communication in that regard would have been appreciated. Otherwise, even if I hear from him now my confidence is pretty well shot. Bummed, we desperately need shutters and are ready to order. Back to the search for a vendor. read more

Tom is the best! Got my Hunter Douglas shutters installed by them in the master bathroom last month. Really like the look and the quality work. And they also got the best price. (I did shop around) We like the look so much that now we are ordering another 5 shutters through EZ Blinds. Tom even helped me fix my broken recessed light while he's here to do the measurement. Btw, Tom's schedule is really full. It's better call a few days ahead. And if you're like me, like to compare prices, save them for the last, then you know you are really getting a great deal. read more

Tom is great. I ended up going with a different retailer who better met my needs and cost, but Tom was very close to the price offered and I think would have provided great service. He's very thoughtful and friendly, and treats your home with respect. I was impressed he wore shoe covers. He emails and returns calls quickly. Even if I didn't buy from him, I would encourage you, in your quote process (I assume we all get a few quotes these days, not just buying from the first person you call), to contact him and get a quote and see what kind of service he offers. I think you will be impressed with his professionalism and personality. He's a really nice man. read more

We had Tom & his crew do our house for Blinds and shutters over 1.5 years ago. Excellent service & he beat out the 2 other companies I had bids for. Fast forward to today and we had an issue with one of the blinds cord getting out of track and not functioning. They came and had it fixed within 10 minutes. I'd definitely recommend Tom & company! read more

I've been working with Tom and EZ Blinds since 2012 and they have excellent customer service. He is the kindest, most patient person (much less vendor) I've ever worked with. My husband and I could not initially agree on window coverings and changed our minds a few times.....and have SO MANY windows in our home! Tom has always been extremely patient, has made excellent suggestions and recommendations to help us find a balance of what we both want and still fit within our budget. He's NEVER tried to pressure us or use hard sales tactics, which is so refreshing. He comes to your home with samples so you can see what looks good in your home. And he will tell you what may or may not work best based on the amount of light, material is made from, environment, etc. - as he's seen it all. He's truly an expert in his profession so be sure to ask for his input! Pros: Excellent customer service, flexible scheduling, quality products & competitive pricing! Cons: I truly could not think of one. I have and will continue to recommend this business to EVERYONE because I think Tom and his staff are wonderful. I know I have high expectations and they consistently meet and exceed them! read more

I was on the market for new Plantations shutters and doors. After consulting two other vendors,I contacted EZ blinds and Shades, Dublin for free in home consultation. Tom did a quick assessment and gave an estimate which turned out to be the best quote out of all quotes. Shutters & Doors were delivered on time and installed as promised. On the day of installation, Tom joined his team and made sure that shutters and doors are installed correctly and he did inspection post installation. Remarkable Service from Tom from start to finish. I would recommend Tom / EZ Blinds & Shades for your window projects. read more

My entire family (parents, cousins, uncles, you name it) has used EZ Blinds & Shades for numerous projects and they don't disappoint. We recently called Tom back since we moved and once again he did a fabulous job with our plantation shutters and roman shades. He is very accommodating and always provides great suggestions. Turnaround time is just a few weeks and the installation is quick. He supplies Hunter Douglass products which are of great quality and his prices are very competitive. I definitely recommend EZ Blinds and Shades. read more

Tom was great! Showed up on time. He had all the tools, wore shoe covers, and knew what to do. He did what he said, and more, for the price he quoted. He is knowledgeable and professional. Easy to work with and his wife was organized when I called. Highly recommended by me. I'm a local real estate agent and I work with vendors all the time. Tom is really good! read more

agree with the other review- Tom is so kind, honest and hard working. He is prompt with your calls and rates for hunter douglas were the lowest!!! Call him 1st and get a quote, iI would def recommend him! read more

Hands down Tom is the definition of an ideal vendor, person, company, individual to work with. He was passing flyers out in our neighborhood and stopped by to give us one and even did a initial estimate on the spot. Like other said, he's very patient, not in a rush. He was always on time (even early) for some of the appointments. He respected the worksite (our home) when he arrived for the installation and was done extremely fast. the selection process for the shutters was pretty easy with the recommendations he was giving us. I would definately recommend him to anyone looking for blinds or shutters. read more

After shopping around for a few weeks i was lucky enough to find EZ Blinds. Tom was great. He was quick, service was great, work quality was awesome. I was extremely satisfied with his workmanship. No other company I got estimates from were as friendly as him. Nor could any of there prices touch his. Overall, I was very satisfied and have actually had the blinds re-done in both of my homes. I recommend them to everyone. read more

They were fine with the shutters. Didn't do such a great job with rolling shades installation (box on top sticks out of the grove and no side plate to cover it). Worse part was Tom's attitude when we told him that it doesn't look good - he became rude and impatient and told us that we had warned us about the possible problem. Bottom line - they might be cheap and you might be ok as long as there are no problems, but, don't expect them to go the extra mile for you. read more

EZ Blinds & Shades - Didn't do such a great job with rolling shades installation. Worse part was Tom's attitude when we told him that it doesn't look good. - Shades & Blinds Near Me - San Ramon, California

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Tom at EZ Blinds was a delight to work with. He is professional, timely, knowledgable and respectful. He carries what the major vendors carry and is knowledgable of all the products. I highly recommend him! We have had several estimates done for all the windows and door in our home and he was by far the most reasonable. There was a manufactures design problem for one of the windows and he changed it out with no issues. We are happy with his work and would use him again. read more

Contacting EZ Blinds & Shades is NOT that EASY. I just moved to a new neighborhood and saw their sign in front of my neighbor's house that just had the window coverings done by EZ Blinds. I took the number and checked out their website and decided to contact them. I called numerous times last weeks, and nobody pick up the phone at all. I tried a different number on their website and still no one picked up the phone. I left messages and no one returned phone calls. I left a message on their website and asked for a response, no one did response. I texted the phone number and no response either, and finally I emailed them and no response either. I have all the phone, text, and email records to prove that. I am not sure all the wonderful comments about the company excellent services are valid. I have yet to talk to a live person. If there are too busy and can't take anymore work orders, they can still response. Too ignoring a customer is not the right way to do business. read more

I a huge fan of tony :) .... No one can beat his pricing and workmanship , he has a good collection of hunter Douglas and norman shutters . we are going to work with him on our honey comb as well . read more

It was meant to be with EZ Blinds. After getting 2 quotes for shutters throughout my house, Tom was working on a neighbors house then came knocking on my door to see if I wanted an estimate. I was glad I let him in as he was fast, and quoted thousands less than his competitors. He even left his swatch book for me to decide overnight! His professionalism, pricing, and quality of work is best I've experienced. I am completely happy with his work and thanks to Tom, my house is outfitted with the best shutters on the market. read more

Took a while to get the shutters installed but very satisfied the product. Tom was very professional and his work is very neat read more

The worst costumer service. The installer left a mess, the cords were way to long and when I complained about since it was 100% guaranteed Tom treated to put a lean on my house if I do not pay the rest of the payment and stated there is nothing he can do for me because they are all custom blinds! Ended up having to pay and now I have to get new blinds because some of the blinds do not work and the cords are all broken. read more

Save yourself the headache. Customer service is the worst. Tom's wife is rude and very unprofessional. Tom doesn't honor the warranty on the poor products he sells and the blinds and shades are not of quality and will break in a matter of months. read more

We had a great experience working with Tom from EZ Blinds and Shades. He showed up on time, wore shoe covers and the pricing was lower than other places. We decided to go with banded shades and he was very clear in the estimated timeframe of the delivery date. After the installation I found that one of the head rail wasn't aligned to my liking. I called and spoke with Mikki who understood my concern and she was able to get one of the assistants to come by the same day to fix the alignment. read more

Based on friends reference and neighbors who installed through EZBlinds, I decided to do business with Tom. Unfortunately, I got unlucky I guess. My second floor Hunter Douglas Shutter came damaged and the crew installed in spite of knowing this. I am working with Hunter Douglas now. Tom is of no help so far. Also, when the first floor shades and shutters are installed, I wasn't super thrilled with their installation and the finished product. Not too impressed. Buyer beware and make sure you read the contract before you sign the dotted lines. read more

Tom is very personable, conscientious and the installation, with his assistant, was quick and smooth. I only got 7 Hunter Douglas shutters installed but the price was very competitive - doubt he can be beat. 100% recommend! read more

I'm pleased to provide Tom with a 5 star review! We looked at various Hunter Douglas blinds at both larger and smaller retail outlets. A friend provided Tom as a referral and I wished afterwards that I would have called him first instead of spending time with the other retailers. Tom came to our home and the pricing he offered on the Hunter Douglas blinds we wanted was unbeatable! On top of that, I agree with the other review which stated that he is extremely kind, respectful and always puts on shoe covers every time he comes into and out of a home. Tom and his team did a great job installing our blinds. Also, a few months after the installation, one of the cords came off the blinds and Tom was nice enough to come by and take care of this simple fix. He really cares about providing solid customer service. That said, it's not a surprise that Tom has such strong word of mouth. Thank you Tom! read more

Got our blinds in and absolutely love them! Impeccable service and quality, thanks so much Tom.