The employees are very nice but the owner is rude, dismissive, sarcastic, condescending and just nasty. Very poor communications. Poor customer service. Don't show up for appointments and don't have the decency to call and explain. I had a certain expectation of how my driveway would be paved. I reiterated this many times with each employee. Joe doesn't bother to tell me it wasn't doable until after I paid, and the job was completed. I'm pretty reasonable as long as people are honest and communicate well up front. They broke the neighbors driveway. I realize it was a accident but couldn't be bothered to tell me or the neighbor. Joe tried to insist it was already broken. Good thing I had the real truth on my Ring camera. If You question Joe, expect to get yelled at! He is not a nice man and I don't put up with that treatment. read more

The thing that separates JLS from all others is the attention to detail. Rita and Lauro work with you and listen to what your vision is and add ideas for you to build on. They really take pride in their work. I'd use them again and again. read more

JLS Paving sent a great crew to add 200 sq ft to our existing brick patio. They reused the bluestone and brick they had to pull up when they did our new peastone driveway one year ago. We couldn't be more pleased with the design and workmanship. We only had an idea for a design but Joe and his crew figured out the best design for tying the new space to the 18 yr old patio. We're already thinking about the next project with them. read more

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JLS paving came recommended i know why. the did a fabulous job on re paving our driveway. from the estimate to work date, rip out of old driveway to the repaving of new one. the were professional courteous and respectful of property and cleaned up any mess the was left at the end of the job. thanks for a great job HARRY E. read more

JLS paving is a shame and a waste of money. They did an awful driveway job for us , NO ETHICAL WORK. With heavy rain the water is coming inside on the garage floor and there are multiple ponds of water along our driveway. read more

We own Consider It Done Remodeling & Home Improvements in Hamden and have very high standards for home based projects. We chose JLS Paving for a new driveway, a Nicolock paver walkway and foundation concrete repair. Extremely happy with all. Fabulous workmanship and clean up!! The crew is respectful, friendly and very nice. A pleasure to work with. read more

Flaky company. Had an appointment to get an estimate and Joe never showed up. Followed up and never received a response.

My response to JLS Paving's comments of my review: I did not lie about anything I wrote and I still stand by the review I wrote because it is TOTALLY true. I also stand by the emails I sent because at the time I wrote them, I was under the impression that Jack the Jerk was the person that I thought he was where he came to my condo. I also do not deny one single word that is in the emails between me and Rachel. Jack was everything I said about him when I met him. He appeared to be genuine and he was funny. However, I was explicit and crystal clear with Jack and Rachel regarding what I needed, a WRITTEN estimate and a proposal, not an off the cuff figure of "about $3000" given to me over the phone after waiting to get the write up that Jack told me he was going back to the office to do! So no, I chose NOT to do business with a company that employs a person such as Jack turned out to be. He did not have the decency to tell me himself but he had the gall to relay it to me by Rachel, while I was on hold! The reply, that she said came from Jack, is what I received! He knew very well that I had NOT asked him to "start" any kind of work without first getting an estimate and proposal. Only an idiot or a fool would do that, and I can assure YOU Mr. JLS Paving that I am neither. You are just trying to cover up for Jack so that what he LIED about does not smell as foul as it was! I do NOT care how long he has been in the business, he lied and did not have the decency to own up to the REAL reason he would not provide the written estimate and proposal as he told me he would. If that is any example of how your employees conduct business, I'm glad that it was exposed beforehand. You can say or post every single word of every email exchange between me and Rachel because when I wrote them I was telling the truth the same as my review of what Jack said but didn't do. Yes, I was contacted by someone who said that he wanted to make "things right" but sorry, I was not interested in more lies. It is said that you only get one chance to make a first impression, well Jack made that first impression for you. You can post my email, my name, whatever you want to use to make yourself look like an upstanding business person. Go ahead, I have nothing to hide and did not make up one single thing that I wrote. So if anyone is at fault or trying to sully the "good reputation" of a business that you worked to build over however many years you put in your comment, then YOU need to address that with Jack, the person your company sent to provide me with a written estimate and proposal. He knows that I DID NOT ask, imply, or send him subliminal messages that I expected him to begin working on anything BEFORE I had gotten what I needed if I wanted to move forward. No one else had any problem giving me written estimates and proposal, not some glib response over the phone. If it's not in writing it's not acceptable, or binding, like the when Jack said that he was "going to go to the office and write it up, then I'm done for today." I do have an excellent memory. I have one thing to say about the ethics you are attempting to portray about my review. There had been a glowing review posted here when I did my first review. It was posted by someone named "Rachel" with the initial "S". It's been a while but I'm 99.99% sure that it was. Why was it removed? Could it possibly be that this "Rachel S" is the person that I had been talking to by phone and sending my misguided emails to? Hmm! No need to reply but THAT is EXACTLY the reason it was removed. So do NOT go getting all self righteous about the TRUTH I posted because I was fed a bunch of lies by Jack when the person who posted that glowing review works for you and if I recall correctly, I do believe the "Rachel" that I had been talking to and emailing said she was your wife! I wonder how Yelp found out? People in glass houses should be careful before they start throwing stones. read more

A few years ago we had a 6 foot retaining wall put in by another company. Last year we noticed the wall leaning and getting worse by the day. I called in SEVERAL companies for estimates and ideas. By far Joe, from JLS, was the best! Not only competitive rates, but he didn't give me a song and dance about what we should do with the wall, he simply told me - this is how we are going to fix it, this needs to happen and didn't overwhelm me. We were sold. We hired Joe and his team. His crew came in and in 2 days time!! they were completely finished. I happened to be home working due to Covid-so I was able to see the workers. The very last day they made sure every scrap of dirt, muddy track and piece of dust was GONE. They even blew the leaves off my drive way and put my patio furniture back, Just a bunch of nice guys. More importantly, the work they did was impeccable! CLEAN, NEAT, RESPECTFUL, SPEEDY with NO lack of detail. Speedy email returns from the office and texts from Joe. An all around great company. We will recommend and use JLS again in the near future Thank You! Margherita & Mike Leonard read more

JLS paving is a fabulous company and work with. Everything was done well and everyone was amazing to work with. When something arose that needed to be done to ensure the job was right they did it! I'd hire them every time without a doubt! read more

We are very happy with our new driveway! Joe gave a very reasonable estimate and he and his crew worked quickly to finish the work within a week. His crew paid attention to detail and the end result was lovely. Joe is very professional and motivated -- I highly recommend his work! read more