I have been getting my cars serviced at Precision Import Service for over 20 years, first when they…read morewere in Merrifield and now in Chantilly. They always provide excellent, reliable service from very experienced mechanics and ownership.

I have a Nissan Versa with 65K and take good care of it. I felt it was sluggish on acceleration of…read morelate, and took it in this morning to Precision Import Service so that they could take a look at it. The service I received was top-notch! From the lady at the front desk who greeted me and checked me in, to the gentleman who test drove my car and inspected it and told me that what was needed was a CVT drain and fill. Everything was explained to me upfront, what needed to be done and the cost which was quite reasonable. All was done in a timely manner. I am so grateful to Precision Import Service not only for their friendly and expert advice but also for their honesty. This is a trustworthy company and I highly recommend them for any of your car needs!

The staff at Driven was so helpful. I lost my brakes and was unable to move my vehicle. Driven has…read moretheir own towing truck so they were able to come pick up my vehicle and take it to their shop. They were very responsive and I needed my car so they tried to repair it as fast as possible. The communicated the issues to me. The pricing was very reasonable in my opinion compared to other places I've seen. I'm glad they were there to help me in a time of need.

Just had an unfortunate experience with this business. After install of door window switch, my car…read morebattery was drained. I returned my car to them and they recharged my battery, but did not check their installation of the door switch or advise me to bring the car back in to check the fuse box. subsequently, I took my vehicle to the dealer and they were able to perform the drain test and install a new door window switch. The window switch purchased at Driven Autorepair was under warranty and the manager wouldn't give me a refund on the defective part. I was the part could only replaced. Advising potential customers of their policy and you have no choice other than to use their services when a part is under warranty. The manager would not take fiscal responsibility for the potential faulty part they purchased and/or the potential faulty installation they provided on my car. I lost over $800 dollars trusting the integrity of the services provided by this company. Buyer Beware!

I had my car taken to Crafstman at Chantilly. Stephen was my technical advisor who took the time to…read moreunderstand my issue was. I was having trouble with my antifreeze leaking/evaporating and the car not heating. the dealership recommended thermostat case replacement which was going to be very pricey so I went to Craftsman for a second opinion. turns out i don't need to replace the case, there was an air pocket that should have been removed when the car oil case was replaced and I was still losing the antifreeze. Thanks to Craftsman, saved me a LOT of time and MONEY and my car seems to be running fine. Cautiously optimistic that this issue is behind me. thanks team Craftsman, you all are rockstars!

Awoke to a flattened tire and hopped online to find a nearby repair shop. Craftsman Auto Care in…read moreChantilly was at the top of this list, and now I know why. My experience today was A+. I called on my way over to make sure they were open, and the tech who answered the phone assured me I could come right in and got me registered as I headed their way. It took just under an hour for the team to evaluate my tire, spot the screw that was causing the leak, patch it, and fill it back up. I was able to work from a well-appointed waiting area with plenty of seating, Wi-Fi, outlets, snacks and coffee. I would definitely recommend this shop for their efficient operations, welcoming team, friendly atmosphere, and a job well done.

Very reliable honest, well skilled and fair prices for all the work done. I've been going here for…read moreabout six years now.

Great place; knowledgable, honest, aren't trying to oversell. Great at diagnosing problems. Been…read moregoing there for years now, and have recommended to family who also take cars to them.

From now on I will continue to take my 2019 landrover to this establishment! I had the most…read morehorrible experiences, yes more than once with the actual rover dealership in the area which made me extremely cautious on what was actually going on with my vehicle. So I searched for a new mechanic as I needed some work done. I'm very Happy with the choice. They were upfront with what was needed, pricing was very reasonable , different part options were explained and the time it would take was set. We didn't mind waiting as the waiting room was comfy enough to watch Netflix's. Clean bathroom as well. They did not try to get over on me. Did not rush me out. I will be coming back for future work! Thanks a bunch.

Honest and good service! I had my Compressor, ac line and coolant reserve and spark plug and coil…read morereplaced. Chris was helpful and explained the service and justification for getting it done.

I walked into AAMCO this morning at 11:30 looking to get a diagnostic done for my transmission. The…read moreplace was empty except for one lone employee behind the counter. He didn't acknowledge me until I approached him. I asked if anybody could help me and he said no. I asked again if somebody could look at my vehicle he again said no. He then directed me to the shop next door! I guess even though AAMCO is open they don't want or need customers. The AAMCO employee actually did me a favor. Driven Auto Repair not only looked at my vehicle but fixed the problem quickly and inexpensively.

Stay away! The know-it all manager does not know it all. A year and a half ago, I took my '91 VW…read moreVanagon here to have a transmission replaced. I sourced the transmission myself and had it shipped from California to AAMCO Chantilly. It was a $5000 custom transmission fit into a standard VW casing, and was shipped dry. Since then I've put about 6000 miles on the van (not my daily-driver). I had several back-and-forth's with the manager, Terry Bradley. In addition to the transmission, I needed a $450 custom transmission oil cooler installed. The cooler came with custom hoses and fittings, of which neither were used. I implored Terry to communicate with the transmission builder in Ca. about how to install this custom job. I had given Terry a copy of all contact information (the builder specifically asked for the installer to contact him, and I'd let Terry know this). I had also left several copies of the contact info and instructions inside the vehicle. Terry never bothered to reach out; he 'knew' how to do it, he couldn't be bothered. No, he didn't 'know' how to do it. I should have pulled my van away when my spidey-sense told me not to trust this guy. I let my desperation for a running van win. First of all, the oil cooler was installed upside down; it has a thermostatically controlled fan that needs to blow the heat away from the van, not up into it (seems obvious, right?). The bigger problem, however, is that there are two parts to this VW Transmission, the gears and the transaxle/differential, each requiring their own type of fluid. Well, the other day, I was driving the van home from a camping trip in WV and the transmission started making some horrible noises. Since my disappointing trip to AAMCO, I've found a local guy who really knows about these Vanagons. I took the van to him, and he discovered my transmission was not happy because the differential had been filled with transmission fluid instead of differential oil. Fortunately, it seems there's not too much damage to the ring and pinion, (the truly expensive, custom parts with a limited number in existence on earth). Replacing with the proper oil has helped some of the problem, but there's still something wrong in the gearbox, possibly with shot bearings and further work is needed. Long story short, I do believe this problem was primarily caused by Terry's arrogance in not contacting the builder about the specifics of this transmission. I am not taking my van back to this AAMCO because I have zero faith in Terry/AAMCO's ability to manage this problem and I have even less faith in his willingness to accept responsibility for this mistake. Judging by the number of recent lawsuits in Fairfax County (https://eapps.courts.state.va.us/gdcourts/captchaVerification.do?landing=landing) against this AAMCO, as well as against the manager Terry Bradley personally (he doesn't seem to want to pay his rent), I don't trust this AAMCO to take responsibility for their faults, nor to correct the error with integrity, I highly recommend you stay away. Depending on the final cost to me to repair this problem, I am considering my own lawsuit naming both the manager as well as AAMCO itself.

My car was making some noises and had some dash lights on. I called a couple of places that had…read moregood reviews. My Dads Automotive got me in a couple of days after I called. My car's pretty old, so I was worried something pretty bad was going on with it. However, they found my car had just been leaking oil from the last oil change (I did myself). The cheap fix was a huge relief! I'll definitely visit them the next time I have an issue.

Probably my first negative review and interaction with shop owner or employee. there were few shops…read morenext to each other and I parked under sign of dad's garage to see to figure out which shop to go to fix my tire . After i asked him and said he can't fix my tire asked me to move my car because his customers coming while he had two other spots open . He could have said we don't do tires but we do offer some other services if you need it in the future and maybe one day they could have earned another customer . I understand there are probably some other people park and leave their car and not going to their business but that conversation could have been a lot different!

Hameed damaged my BMWx5. I was asked to call their Finance guy called Mark T. He never responded. I…read morewill not leave this. It cost me thousands. Also be careful everyone.

I brought my 1998 BMW M3 to Hamed and he did an amazing job. He brought my old classic car back to…read morelife. His meticulous attention to detail is like no other I have seen. He diagnosed a rear suspension problem that the BMW DEALER did not even catch. He suggested a complete BG engine induction service (which I doubt has ever happened on this car) and now the engine idles beautifully and runs great! I am extremely satisfied with Hamed's work, experience, and honesty.

One of the best transmission shops in Northern Virginia they did my 2007 Chevrolet 2500 Silverado…read moretransmission early in the spring of 2021and now they just finished my 2001 3500 Silverado Dooley diesel transmission. I'm very happy!

Brought a Proline 5000 had Wayne do a complete rebuild 2000hp application was very fair and asked…read morebefore he replaced. Wayne is the only one I would trust and I know he stands behind his work. 1 Hour drive each way Well worth it. Like a Good Watchmaker he notes the Case. Thanks Wayne

Raul took care of my truck when it needed transmission work. Saw that the engine was running rough…read moreand replaced spark plugs. Running freat. Great job.

From the owner: we provide free diagnostic, and free towing if the customer decides to do the job with us …read more we are the only shop in town that gives you a 3-year warranty on both parts and service.