We had a fantastic experience working with Kerry Williams from Adirondack Basement! From the very…read morebeginning, Kerry was professional, knowledgeable, responsive, and genuinely cared about making sure everything was done right. Kerry took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful project feel so much easier. He was honest, dependable, and went above and beyond to make sure we were happy with the work. It's not often you come across someone who takes such pride in what they do and truly stands behind their work. We would absolutely recommend Kerry and Adirondack Basement to anyone looking for quality work and excellent customer service. Thank you, Kerry, for making this such a positive experience!

Tim Bleau and Dan Coon, were very professional and respectful. They showed up on time each day and…read moreanswered all of my questions. The job was completed timely and with the least amount of disruption. we would highly recommend them.

I had a wonderful experience with Nick Fazio. My sump pump started making a loud noise, and I was…read moreworried I'd need a new system. Nick carefully inspected it, cleaned years of mud and debris from the pump and float, re-centered everything, and got it working properly again. He explained how my primary sump pump and water-powered backup system work and answered all my questions. I also asked about replacing the sump pit cover, but he explained that the existing cutout was intentional for the backup system and there was no need to replace it. I really appreciated his honesty, knowledge, and willingness to repair instead of selling me things I didn't need. I highly recommend him.

I had a wonderful experience with Nick Fazio. My sump pump started making a loud noise, and I was…read moreworried I'd need a new system. Nick carefully inspected it, cleaned years of mud and debris from the pump and float, re-centered everything, and got it working properly again. He explained how my primary sump pump and water-powered backup system work and answered all my questions. I also asked about replacing the sump pit cover, but he explained that the existing cutout was intentional for the backup system and there was no need to replace it. I really appreciated his honesty, knowledge, and willingness to repair instead of selling me things I didn't need. I highly recommend him.

Had damp basement and time crunch with pending mortgage closing…read more With 1-day's notice, owner Todd installed a commercial dehumidifier. The next day, when my sump pump failed, Todd returned and installed replacements. Todd listened to my concerns and repeatedly went out of his way to help me. He noticed things in the environment that needed a little fix here or there and he fixed them, not charging me extra. Todd took time to help me understand the issues in my basement so that I'm knowledgable about my home in the future. Todd charged a VERY fair price for his services and charged me nothing for repeated trips. I highly recommend All Dry Basement Solutions. If they could work in other areas of my home, I'd never hire anyone else. Todd also has good people working with him. Both Cara and David were professional, responsive, knowledgeable and nice. Thank you so much!!!

Not really all that impressed. Larry sold me ocean front property in Arizona in the beginning, and…read moreI bought it for the smooth price of 50k. So, they surely have a hell of a salesmen as the end product was not at all what I expected nor was told. To preface, I bought a 175-year-old house with a stone foundation that was bowing. Larry told me I'd get two new foundation walls; it would take two weeks & I would get updates daily. I got one update from Mike 1.0, he seemed nice. Work stalled a lot in the beginning. Seems like they only worked every other day when I was told by the salesmen "once we start a job were there until it ends, we don't bounce guys around" whatever, things happen. Two weeks in when the job was supposed to be complete, I go to check on the progress, and my basement is completely flooded with 4-5 inches of standing water. Somebody had shut the sump drainage hose in the basement door pinching in likely while racing out on Friday. I text Mike 1.0 who informs me he hasn't even worked for the company in over a week. Lovely update! Mike 2.0 the new foremen was nice. Sucked he had to apologize profusely for the way the company's leadership is. I had requested several times for Todd to call me or meet with me to go over the issues. Still haven't heard from him. Four weeks later now the job is "done" & not at all what I was expecting. Poured walls halfway, House isn't even sitting on new "foundation" I was told I was getting. Was charged almost 2 grand for "basement clean out and debris removal" when the debris was tossed into my cistern and the basement is in the same state as it was before. Not sure what they cleaned out or removed (besides the already functional & existing sump pump and corresponding extension cords) Charged almost 5 grand for a sump pump that's duck taped together and leaking at the discharge directly back into the foundation. All in all, would not recommend. Office lady is kind whenever she answers. Company has a serious communication issue. Your foremen's need a raise for having to answer for the company's shortcomings, because the owner surely does not.

Our experience with Cody Locci was absolutely terrible! When he came out to give the quote, he gave…read moreus the impression of someone who was professional and responsible, and told us he did the majority of the work himself and oversaw everyone who worked for him. I hired him to replace a slate roof with shingles, install gutters, and repair some damaged areas in the wood around the house. On the day the project was to start, Cody showed up with several workers (including a small child) and then Cody left without telling me. It was over 95 degrees and he left the workers to do the roof in the heat alone. When the workers were removing the slates, they were throwing them off the roof onto the live electrical wires coming into the house and also the wires that ran from the house to the barn, causing significant damage to the wires (we have this on video). I called Cody and talked to him about it, he said he would tell them not to do that but did not return, however he did say the wires would be repaired. The work continued, and they finished the roof and installed a gutter completely opposite to what I had asked them to do, saying it couldn't be done the way we had originally discussed. He told me the job was done and I had to remind him that he had not repaired the wood in numerous areas as promised, and hadn't repaired the electrical wires which had exposed metal wire showing. He wrapped electrical tape on the wires and told me they were fine, and then tacked up a few boards over the old wood. We had started having electrical issues in the barn, which was clearly due to the damage from his workers. He had a friend come over who was an electrician who told me the issue was not related. Two other electricians come and gave me quotes and both told me it was definitely due to the damage from the slate tiles. In the interim, the gutter he installed was leaking and coming unattached from the building. Cody refused to fix the issues and became very unprofessional in our subsequent conversations, and then just stopped responding. I had to hire an electrician to repair the wires, who informed me I was lucky our home and barn hadn't burned down. I also had to get another company to replace the gutters Cody installed, since they were literally falling off the house. That company told me the gutters Cody put up were not attached to any beams and had literally been tacked to the 200 year old facia boards. All in all, it was a terrible experience dealing with Cody, and one that ended up costing thousands of dollars more with the extra expenses to fix what his workers did wrong.

I would not recommend prostruction, Cody Locci for any home construction projects. Cody started as…read morea professional contractor, however as the project got more involved, it was clearly beyond his level of skill and he began to show a lack of professionalism. We originally brought him in for exterior work, and then an interior basement remodel. The interior basement remodel seemed to be beyond his skill level. He made executive decisions on a house that he did not own without asking permission from us. He framed out the walls, with incorrect measurement between studs, incorrect sizing for door frames and uneven window framing. Sheetrock was a whole other issue. He brought in "workers" he has never met or worked with before and did not supervise them with lack of communication to us ( the home owners). He allowed strangers in our house while we were not there and allowed them to "work" without checking on their work. The taping job was terrible, and had to completely redone. They put the ceiling around a pipe in our ceiling and Cody claimed "it was the best he could do". When addressed with Cody, he claimed it was a finished look and we were ok with pipes being exposed. We agreed if he was unable to cover a pipe that would be ok, but a pipe through the ceiling was not a finished look. His "workers " also cut our existing stairs without permission from us. Cody then hired a guy to finish the taping, who has been fabulous . However after he hired him, Cody became even more unprofessional and cut off almost all communication with us and just put all HIS remaining work on the other guy, which was fine with us because he fixed everything however because he did not provide him with any assistance, the remodel took 4 months to complete and when given deadlines, Cody was not respectful of those deadlines .. he told us the job would be done March 18th- but did not do anything to ensure that deadline was met and continue taking on new projects and neglecting ours. Our project was finally completed May 25th, and that was with us as homeowners, finishing projects ourselves because Cody was no longer willing to complete any work with us. When sending the final invoice, he sent it without any sort of communication in months, expecting to be paid that day. He did not check in with us for satisfaction of completion nor has he even looked at the final job. Cody also stated he was withholding the final electrical inspection that was needed for the certificate of occupancy until payment had been received, which felt threatening to us. When we did finally receive the electrical inspection, non of the information was accurate. I have attached some pictures of Cody's work... he stated in his mission that he has an eye for detail, however these pictures show that is an incorrect statement

We had Kinetic Basement Solutions apply dry lock to our basement walls this week and we were very…read moreimpressed with the service. The woman who handles the scheduling is so friendly and helpful. We had Mark come out to inspect our basement and provide an estimate. We were provided an great price and decided to proceed with the work. Mark, Melvin and Joe completed the job over a two day period (we have a very large basement) and we enjoyed having them here. They kept the work space extremely neat and they were very professional, friendly and careful with our home. They did an excellent job and we are very pleased with the results. I would not hesitate to use their service again in the future and I would happily recommend them to anyone needing work in their basement.

Really knowledgeable professionals in the sump pump arena. (How many of those do you know...?)…read moreKeeping water out of your basement is a no brainer, and these guys know how we to do it. Fair pricing.

It's abundantly clear that The Concrete Team has only belatedly realized that the rude and abusive…read moretreatment of potential and actual customers has real-world consequences. It shouldn't have taken a "derogatory" (as the owner has described it) review for them to realize this, but some people learn quicker than others. I stand 100% behind my statements in the original review, and what the owner told me verbally when I brought up the difficulties of contacting them because I was given an outdated business card: "You're busting balls. Stop or I'll cancel your job". His exact words, followed by an abrasive, hostile excoriation. You simply don't want to do business with a company whose approach to customers resembles 60-grit sandpaper. I went with a different local company that did the work of repairing my fire-damaged Fortress Stabilization basement reinforcement straps with courtesy, respect, and integrity. That company, by the way, pointed out that the predecessor to The Concrete Team ("Upstate Concrete Raising") had not properly installed the original straps - failing to anchor the straps in the concrete floor. That's an operative reason for not hiring them, but the attitude that comes with the company is the icing on the cake.

The Concrete Team made our concrete patio new again. We had sever deterioration in one area. The…read moreconcrete had chipped and there were holes right through to the dirt underneath. They patched the holes and applied an epoxy coating over the whole patio with a natural sand texture. Its beautiful, its easy to clean. Without their help, would have had to take up the old patio and replace it for many time the cost.

I am not using this business, but they did offer me a competitive quote and good communicationread more

Our front steps needed to be redone and J&A did a great job…read moreby adding another step and making them safer. The work was done quickly and when I called back for a minor touch up they returned and fixed everything without any additional charges. We were happy with the work and the fair price we paid. Highly recommend this veteran owned company.