I would definitely recommend this place because of the quality of work they do. I came here to get…read moremy coilover height adjusted after the previous shop I went to did a poor job and left my ride height uneven. Keith and his crew took care of the height adjustment and alignment, and I'm really happy with how everything turned out. The car looks and feels much better now. Their prices are also very reasonable for the quality of work they provide. I would definitely come back here for any future work on my car. Thank you to Keith and his crew for taking care of my car and doing the job right!

First time here today. Might be my new go-to my mechanic now…read more Got the oil changed, coolant drained and refilled, as well as the valve gasket cover replaced along with my air filter. My previous go-to mechanic tripped me with a quote of $575 for the valve gasket cover replacement (I assumed they meant the entire thing, not the rubber seal). So I went to this place due to reasonable prices. Their labor prices are also more competitive. The only downsize is that they don't do appointment. Otherwise; so far so good.

I heard about Automotive Excellence through a local school event a couple of weeks ago. My 2017…read moreHonda Accord had a front axle issue, so my husband reached out and they responded right away! Once the car was dropped off, they checked it out and gave us a quote that same afternoon. The price was fair, so we went ahead with the repairs. The team completed everything in less than 24 hours. To top it off, they went above and beyond by washing the car AND dropping it off at my workplace nearby. I am so thankful and thrilled with the results, the car is driving very smoothly! An awesome team that I would happily use again.

The team at Automotive Excellence is top notch. If you are looking for great honest mechanics look…read moreno further. They are so knowledgeable and helped me get my 1981 corvette back up and running good as new again. One of the parts they replaced even died after the warranty and they replaced it without charging for labor which they did not need to do but was really appreciated. I wont take my cars anywhere else. I'd give them 10 stars if I could.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

Wow, first thank you Yelp for being a site where you can turn to for referrals…read more Now let me tell you my AC stopped working in my 2017 Escalade. After reviewing a few companies on Yelp, I felt the need to call. Francisco answered the phone and listened to what I was experiencing with the AC. I booked an appointment for the next morning. The shop was busy and I waited my turn in line. A few of the customers that I saw coming in had been in before for other reasons and obviously had a positive experience because they felt like they knew Alba and Francisco really well and trusted the team. Within a few minutes, my car was being looked at. I took a walk around the park, which is very close by and came back in 30 minutes and they assessed that I need a new compressor. Luckily, before I got back, Alba had already ordered it, and it was on its way taking about 30 minutes to get there. A price was quoted, and it was fair and reasonable. Because it was gonna take a few hours, my wife picked me up and we ran some errands. I received a call and it was from Alba around noon. He said they installed the new one and took it for a test drive. It worked good for a few minutes then stopped. He assess the problems already ordered a new one and said he'll have it done before the end of the day. I received a call around three saying the car will be done by four so at 3:30 I headed to the shop. The car was waiting for me out front. Alba took the time to explain what it happened. He also went above and changed many of the fittings as he seen problems with them before. He even changed one of the belts that control the compressor at no charge. Alba and his team are truly a rare find. Noticing all the workers were always engaged and working. They really have a good team. Well, in the lobby, there was a sign on the wall I read I wish I took a picture of it, but I didn't. It spoke to listen to the customer write down the problem. Assess the situation and determine the solution and communication with the customer. You can tell that this establishment embodies that culture. They do more than just AC as I heard other people were in there for brakes and other things. I definitely will recommend this company to my friends and family. This is an honest Repair shop that goes above and beyond. And towards the end, I realized they were AAA approved.

I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes…read moreCLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes CLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.

Came in for an oil change. Ended up getting a gasket fixed x(! Being a women, I feared getting…read morescammed. But Henry put me at ease! He was kind, explained everything in detail, and even showed me what was wrong with my car. Henry suggested I take pictures and send to my husband. Henry was such as sport and answered all my questions my husband and I had! Thank you Henry!! and thank you to all those gentlemen working on my car in this heat!!!

Johnny and Henry and the best completely made my experience so easy and worth coming in! I will…read moredefinitely return to this location based off the customer service!!

Called the day before for an 8AM appointment since I was preparing for a long road trip. I'd heard…read moregood things about Firestone's lifetime alignment, and they were able to get me in no problem. They also confirmed they could work on my Tesla Model Y, which I know not every location does. Robert took care of me when I arrived, and he was great from the start. He was super chill, honest, and easy to talk to. Since I was a new customer, he explained some Tesla-specific quirks and tire wear info. As someone who's been into cars for years, and worked on all of mine personally before I got an EV, I could tell right away he knew what he was talking about and wasn't trying to upsell me. The whole process was fast and smooth. Got me checked in quickly, let me know I could grab breakfast nearby if I wanted, and kept everything transparent throughout. What really stood out was overhearing how he treated other customers while I waited. He was honest about what services were actually needed, never pushy, and very understanding when people mentioned budget concerns. Instead of pressuring anyone, he explained what could wait and what he genuinely recommended taking care of. I was judging, as someone that knows cars, and he passed. Overall, I left really impressed with both the service and the customer care here. Oh and the lifetime alignment? Will pay for itself and then some after the next alignment. For the just a little more than what as America's Tire was going to charge for a one time alignment. Looking forward to coming back. Or at least as much as anyone can for a routine alignment.

I had a great experience at Firestone Complete Auto Care! Robbie provided excellent service from…read morestart to finish. He was honest, professional, knowledgeable, and made sure everything was clearly explained. It's refreshing to receive such trustworthy customer service when it comes to your vehicle. I truly appreciate Robbie's professionalism and will definitely be returning for future service. Highly recommend!

I don't know much about cars, so I was really grateful my dad recommended Tony's OC Auto Service…read moreand told me they were trustworthy. He was absolutely right. My check engine light came on, so I brought my car in and found out it was my catalytic converter. Before jumping straight to the most expensive option, they first tried cleaning it out to see if that would fix the issue. Unfortunately it didn't, so about a week later I came back to have it replaced. I was really stressed because I couldn't afford the repair out of pocket, but they were incredibly helpful and told me about Technet, a credit card specifically for auto repairs. I applied and was instantly approved. They even fixed my car and waited for my card to arrive in the mail before I paid them in full. What really stood out to me was how kind and patient everyone was. They explained everything clearly, what the problem was, what caused it, and how they were going to fix it. They even paid for my Uber rides to the shop and from work while my car was in the shop, with no extra charge. It's hard to find honest and caring auto shops, especially when you don't know much about cars, but they made the whole experience so much less stressful. Whenever I need service again, I'll definitely be coming back.

Fantastic shop!!! I trust this team with my life... Well, the well-being of my car... haha. Ivan…read moreand the team always go above and beyond with their customer service. Their attention to detail and recommendations have saved me so many times from potential car issues. The quality of their work is superb. I worry so much about ever having any car issues, but with a shop like Tony's, I always have peace of mind. They are honest and do their work with integrity and quality. Anytime someone asks me if I know of a good shop, I always recommend them. Thank you, Tony's OC!!!

I absolutely love JIN! I always bring my car here, and after having such consistently great…read moreexperiences, I even had my husband bring his vehicle in--and he was just as satisfied. I honestly wanted to gatekeep this place, but JIN deserves all the business and recognition. He's trustworthy, knowledgeable, and someone I feel completely comfortable bringing my car to. Whether it's an oil change, brakes, or other maintenance, I wouldn't hesitate to recommend him. Just keep in mind that he runs the shop on his own, so I highly recommend calling ahead, explaining what you need, and making an appointment. Trust me, it's worth it. If you're looking for a reliable mechanic you can actually trust, definitely give JIN a call. Highly recommend!

Where you send your DAUGHTER to get her car fixed! Jin is a girl dad and very genuine. My parents…read moreand I have been going to get our cars serviced by him for almost a decade. He truly knows what he is doing without the sleezbag car mechanic salemans pitch. One time I took my car to autozone and they told me i needed a part and Jin took a second look and let me know I didnt need it at all. REALLY GOOD hearted guy. My dad adores him! Thanks again Jin!

AMAZING EXPERIENCE WITH GUSTAFSON BROTHERS!…read more After my car was hit by an uninsured driver, I was so stressed and terrified that because my car is older, it would be totaled and I'd suddenly be stuck with a car payment. Gustafson Brothers was AMAZING! They walked me through every step, kept me updated throughout the process, and made a stressful situation so much easier. Best of all--they didn't total my car! Thank God! They repaired it beautifully and had it back to me in less than two weeks! They even let me leave my rental car at their shop when I picked up my car and offered to return it for me. Talk about going above and beyond! Wonderful work, wonderful customer service, and people who truly take care of you. I HIGHLY recommend Gustafson Brothers!

1 star I will never…read morebring my car back here. I brought in my Mercedes S63 AMG for service (previously serviced here without issue) and authorized about $10-11k in recommended work. I was promised completion Thursday, then Friday -- and late Thursday was told they'd broken a turbo-related component during the repair (which they acknowledged and said they'd cover). Then the replacement part turned out to be wrong for my VIN. Because of the repeated delays I had to change my Orlando flight at a cost of about $1,300, and my brother's plans to use the car for his engagement proposal that weekend fell through entirely. Nearly two weeks after drop-off, I finally picked up the car and paid over $9,000. They'd knocked off a few hundred dollars and thrown in a free detail/engine steam clean I never asked for -- not what I wanted. I asked for a $1,000 adjustment given everything I'd been through; they offered $250 and wouldn't budge. I got in the car to leave and the check-engine light came on immediately. They first told me that was "impossible," then hooked it up to diagnostics and said they needed to keep it again. During this conversation I was told "facts don't care about feelings" when I explained how poorly I felt treated. They ultimately claimed a separate, pre-existing oil-wicking issue in the wiring harness/PCM -- unrelated to what they broke -- despite having driven my car roughly 50 miles during their "verification," and despite the light being off when I dropped the car off. They encouraged me to get a second opinion. I did -- Beach Benz reviewed the paperwork and flagged concerns before even inspecting the car. Bottom line: broken part, blown deadlines, a very expensive travel disruption, $9k+ paid, and I still drove away with a check-engine light and an unresolved problem. I won't be back.

Both Jeff and Ty were friendly knowledgeable and helpful...I will be taking my car here from now…read moreon...

10/10: Friendly, professional, and efficient…read more I was losing tire pressure and while they ultimately couldn't patch the tire, they still asked me to come in to troubleshoot it for me, just to confirm the issue. I'm not mechanically skilled, so it was good to see how they checked for puncturing. And by extension, showing that work is being done. Some other shops will say they did services but just cold pitch it to upsell. I appreciate the team for helping me get on my way. Because they are dedicated to helping people, I'd definitely recommend them. Thank you again.