I came here to get my air conditioning looked at last Summer (~July 2020), telling them my whole…read moresituation beforehand (a garage I went to a few years back told me that, after refilling the coolant for the air conditioning for ~$150, told me that it still wasn't working because the compressor needed to be replaced; this was a $800+ job so I put it off and went without AC for years). Mike at the front told me that, all things considered, it would still be best to check a few easy fixes first (that he explained right away) before getting involved with the compressor. I brought the car in, Mike walked out with me and we did some field testing on it, and he diagnosed on the spot, while showing me, that it wasn't the compressor and that it only needed one minor fix and a recharge and I'd be good to go. He called a couple of hours later to say the car was ready, and when I got there I checked - it was blowing nice, cold AC. The total cost was ~$160 so Mike effectively saved me ~$800 by being honest, truthful, and knowledgeable, and in the middle of the summer when it would be easy to price gouge. How much better can it get? Thanks for your help Mike, you know I'm coming back!

Just experienced the worst service ever at your Clifton Park NY store. I selected 4 tires, made a…read more"reservation" and paid a $25 deposit several days in advance. I arrived at the my appointed time(11am). The shop was not busy as several bays were empty. The receptionist took a long time to confirm the tires I select were in stock. That should have been my first clue. I was told work should be done by 2:30pm ( 3 1/2 hours ). I had a "reservation" and 4 tires should take much less than 1 hour. Clue number 2. At 3pm I called and was told my car would be done within the hour and they would call. NO CALL. I went to the shop at 4;30 to find my car has NOT MOVED. I suspect they NEVER had the tires and were waiting for them, while they continued to lie to me. I wasted an entire day. I got my deposit back and will never return to any Mavis facility.

I am a young women who relies on shops like Monro Muffler in Clifton Park to perform accurate…read morediagnostics. I went here on July 30th with concerns about my car having trouble starting. I expected a proper diagnostic to confirm the issue before any work was done. Shortly thereafter, The mechanic confirmed that it was the starter, but it would cost nearly $900. That is half a months salary for a young person like me, but I felt I had little choice. After the repair, the same problems starting my car persisted. When I returned, the mechanic checked my car again and admitted that the real problem was actually a corroded battery, and acknowledged that the original diagnostic was not done properly. I asked for a refund since they had misdiagnosed the issue and charged me for a repair that didn't address the actual problem. At first, the mechanic who made the error was willing to take responsibility and refund me, but later the shop backtracked and offered a free battery instead, which nowhere near offset the cost of the starter. Monro's side of the story started out apologetic and offering to work with me (everyone makes mistakes and those that own up should be given a second chance was my thinking). However, with each altering version of Monro's side, it sounded more more defensive and "it is your fault", adding salt to the wound. They even tried to place the blame on me for "suggesting" that it could be the starter--despite it being their responsibility as professionals to diagnose the problem properly. This experience was incredibly frustrating. I paid nearly $900 for a repair I didn't need and was left with the original issue unresolved. At the end of the day, it is a mechanic's job to diagnose the problem, not the customer's. I can't recommend this shop and would strongly suggest an alternative shop particularly if you not knowledgeable in automotives and rely on the accurate diagnostics / professionals service of the mechanics.

Very friendly staff, helped with everything we needed. Had a flat tire and did everything they…read morecould to get it fixed as soon as possible. Shout out to Andrew thank you again! A great manager.

I had my vehicle towed in without an appointment. They were able to get me back on the road ahead…read moreof schedule and stated within the quoted price. Everyone was friendly and helpful , from the front desk to the advisor. Technician did a great job... fixed right the first time. I recommend them as a great place to do business with.

When living in burnt hills some time ago, I owned a VW Westfalia. I took it to Gil's as they did…read morework on foreign cars. When I went to pick it up, it no longer had hydraulics in the hatchback. The vehicle was locked at night so I knew noone took them except one of the mechanics or Gil's needed some. I truly resent that we were so low on cash and were taken advantage of.

I unexpectedly had to replace all four tires on my "Mazdarati". The tire shop personnel confirmed…read morethe car also had small pinholes in the exhaust near the catalytic converter. Having already spent $1.2 K on tires and a 4 wheel alignment, I had to start hunting for a way to save on this next repair. Enter Tony's Broadway Auto Repair. I drove to the shop without an appointment and asked if they could fit me in sometime. After describing what was wrong with the vehicle, they said they could get me in today. Heck, yeah, I'll wait. Repairs (cutting and replacing a portion of the exhaust pipe) were made at a reasonable price. The car was so quiet afterwards, I almost restarted it, thinking it wasn't running. Anyway, a trusted mechanic, that's hard to come by these days. Judging by how busy the shop is, a lot of people appreciate this family owned business as well.

Let me start off by saying I've been going here for two years and this is the first time I've had…read morethis problem. I picked up my car on Tuesday evening and when I got it home I realized there was a bag missing from behind the driver's seat, a bag of Amazon stuff I was planning to return, worth $45. So I opened up my trunk and realized a suitcase that had an air compressor, a tire repair kit and jumper cables was gone. Both of my bags with camping stuff in them had been rifled through, some of the lanterns had been taken, only the smallest one was left. So obviously my car had been robbed while at Tony's Broadway Auto Repair overnight. I went and filed a police report that night. The next day I called Tony's, told him what had happened, he said he would look at his security footage. I never heard back from him. So I wanted to warn other people about this possibility. I'll be going to a different mechanic where the security of my vehicle is actually important to them.

This is my first time at Tire Warehouse. I tried getting my vehicle in several other places. They…read moregot me in right away to look at my jeep. It's making a clunking sound in the front right end. Spent less than an hour there and they got me free estimate, took me to the garage and showed me exactly what's wrong with it, and gave me a coupon to use toward the repair. Very good! I'm buying my tires from there for sure. I'm having a second opinion done on the rest of the vehicle tomorrow. I will update this review accordingly.

I called one day in advance. Very polite staff gave exact location. Told me no appointment…read morenecessary. Went on a Saturday and was told the car would be ready in 40 minutes. It was ready in 35 minutes. Excellent service. Clean shop and pleasant waiting area. Family owned. I would rather give my business to them than a chain. I will use them again!

Service is Always top notch! Scheduled an oil change - dropped the car off - was ready when they…read moresaid it would be (After making it earlier than I had scheduled just to accommodate a change in my plans). they check everything. Awesome!! Friendly!!

They dealt me honestly and up front regarding my repair. They instilled trust in me from the…read morebeginning.

I came in the other day (June 2020) to buy a used car. Ended up not finding anything that worked…read morefor me, but the process and people were great. Of the car dealers I've spoken with in the past week, Exit5 is the one I'd most want to do business with.

I had used Exit 5 previously with no error, until I needed my parking brake fixed. I took my…read morevehicle in for service and they told me it needed 4k in repairs, and that the warranty would cover 3k. Days after its in the shop, they call me and tell me THEY broke a bolt and that they cannot finish the work until I paid for the new part myself. They then OFFERED to put back in the BROKEN part if I did not want to pay for the new part that was "covered under warranty". Awful Customer Service, Corey the "Part Owner" shows no sympathy nor intellectual thinking. AWFUL business and a terrible way to retain customers.

I needed a trailer hitch installed on my vehicle and another shop recommended this place. When I…read moredropped my var off I also asked for them to perform a NYS Inspection, knowing that I might need some brake work. It turns out I needed a lot of brake work, as well as a few other things to the exhaust. It wasn't cheap by any stretch but Mike was always honest on the phone and we talked through different options. His estimate seemed reasonable, and he was actually able to save some parts which reduced the cost. Who likes a large car repair bill? Not me. But, if I had to describe this place in one word it would be "honest". I never got the impression that they were upselling me anything, and they were always available to talk on the phone. I just wish they were located closer to my house.

Was referred to JD Tire for major exhaust REPAIR but was told the repair I was requesting was far…read moretoo extensive for them to undertake. They referred me to a custom exhaust business in the area that dealt with custom exhaust design/replacement - one-of-a-kind fixes. I left with the custom shop referral and a replaced blown fuse, no charge. I'll be back because they sell the brand of tires I use (Continental) and they have a very comfortable waiting room area where you can watch old Andy Griffith reruns!