Worst Jimmy John's. Horrible customer service, the guys as night act like they don't even want to be working, sandwich had barely any turkey and was missing toppings. My husband ordered potato salad and got pasta salad. Won't be going back here and from the looks of the reviews the owners don't seem to give a crap. Very disappointing!! read more

Jimmy John's - Sad Turkey Tom - Sandwiches Near Me - Spring, Texas

Stopped by for dinner. The place was quiet and clean. Sadly I didn't have my lense or spectacles so I couldn't see th le menu up above. The staff was very kind and handed me a paper menu and was patiently waiting for me to decide. She then proceeded to answer my question about one of the menu and helped me chose my dinner, I ended up with the chicken ceasar wrap and it was good. The wrap was prepared very well and tightly rolled, nothing was falling or come undone with each bite. I did enjoy it. Thank you for the recommendation. Their location is great with the staff they have at this day and hour. Thank you for a job well done to you both! read more

My favorite sub place. The boys at night are great with customer service, respectful, and clean. The night manager really puts effort into the place. I definitely recommend this place to everyone. Great vibes read more

Only one guy working tonight, I kinda felt bad for him. That's until I got home and looked at my sandwiches. One was made properly with generous amounts of meat. The other, a "big John" roast beef, had so little meat, the sandwich might as well have been vegan. It was so skimp that it would have made that green and yellow sandwich shop look good. Shame on you. read more

Stopped by for a quick lunch and ordered a Turkey sub with bacon and avocado with provolone cheese. That was a very good sub and it was made freaky fast. The restaurant was very clean and the staff was friendly. read more

Jimmy John's - Turkey bacon avocado sub - Sandwiches Near Me - Spring, Texas

They are trying so hard to rush through making a sandwich they don't listen to your order. I clearly stated my order but they had a new guy working the register and the line cooks were only half listening. When I asked about the specifications of my food they got flustered bc they didn't make it right. A lot of big sighs and rolling eyes. They even messed up an order of a group of guys right after mine. Lunch is crazy and mistakes are ok but ultimately what made me write this review was the petite white girl at the end of the line wrapping sandwiches had THE WORST ATTITUDE. Rolling her eyes, having a very unprofessional tone with me and everyone else. My sandwich contents were falling out and I asked her to tuck it in before wrapping it and she said "it's just too much stuff in there". I got my sandwich and opened it and tucked it in just fine. To the girl with the bad attitude, if you don't like your job, find a new one! read more

I usually never go out of my way to write a comment. I came in and greeted the lady's t the register with a "hello how are you", didn't get a response just a blank face, after a few awkward seconds I said "hello" again, she proceeded to give me a pretty ugly look with a "hello?" like I was dumb. I go there a lot and HAPPILY tip 20-25%, not today though. I understand people have bad days like all of us, but not a warm welcoming. Greet your customers and make them feel welcome. I work with TONs of people in the are who eat there too. read more

Rudest employees i've ever encountered. Right when we walked in we were greeted with "EXTRA TIP?" and that's the only greeting we've gotten at this location, normally you don't even get acknowledged. Knocking on the register loud to hurry me up, beyond rude. They threw my sandwich together, decided to not cut any of ours in half...they basically just want us out of there. AND they forgot my friends jimmy mustard. There's like 8 employees in there not doing shit but giving customers the stink eye. If you hate your job so much or pride yourself in being an asshole & maybe you should go work at Dick's Last Resort there's many locations! read more

Usually place an order through the app for convenience and avoid covid touching. This place doesn't appear to start creating the order until you walk in and ask for your order. On several occasions I have ordered, waited maybe 10 mins in the car outside, walked in for my order and then an informed they just now received my order... Why not just inform you don't start until I ask for it? Perhaps you're supposed to prepare it as it arrives in your queue... read more

Food is ok but the staff was extremely rude to my face and mocking me while walking out. Never again will I eat there.

Drove 10 min to grab a BLT, when I got back to my office. Not one slice of bacon was in my sandwich, but loaded with cheese. At least they got the chips right!!!! read more

Jimmy John's - BLT - Sandwiches Near Me - Spring, Texas

After I drank half of my drink I noticed there was a long hair in it which freaking disgusting! Ordered chips and received them. Asked them to cut sandwiches in half and they weren't. No sandwiches were labeled so we had to open each one to figure out which one belonged to who. Drink were also not labeled so we had to taste test each one which I mean during these times with the virus is just unacceptable. I have never been more disappointed and grossed out from ordering somewhere. read more

Jimmy John's - Hair on lid of drink - Sandwiches Near Me - Spring, Texas

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Truly disappointed with this location. I have ordered from their location on several occasions and always have had the worst experience. First time they didn't even call me to tel me hey couldn't find my address. They always deliver to our specific location but it seems every time I call they can never find it. Today I almost got in a wreck due to one of their HORRIBLE drivers. This is not the first time this happens. They always rush in front of traffic complete disregard of other drivers. I called and spoke to GM Sarah. She didn't care what happened. Placed me on hold. Dropped call. Called back to be told she's too busy. Was given a wrong corporate number. This place is terrible. No customer service at all. I will be submitting my claim. read more

I love JJ but the staff here was just rude or at the very least not very polite. Wasn't greated, wasn't thanked, I had to initiate everything etc. I just felt like i was a burden and I'm happy I don't live next to this one with this staff. read more

Why am I even giving 1 star? Just stopped by 6.28.19 and I said to go. Girl w red wig on placed sandwich on counter. I asked for it to b placed in a bag and she just ignored me. Had to bag my own sandwich. Didn't know I worked there. Yes not a big deal but it's the principle. What happened to customer service??? If u don't like ur job there's plenty of people who wld take that job. read more

Not freaky fast. Only 2 employees. Went to the restroom and saw others behind me get their order first. Turns out later my order was just sitting there. read more

**UPDATE AT BOTTOM* We came here to eat, our daughter is 2 and doesn't like sandwiches. We got her some pizza from Little Cesar's next door so she could eat with us. An employee came up to us and said we couldn't have the pizza in the store even though we purchased sandwiches from them as well. We were so upset that they wouldn't allow a child to eat! We are now in our car eating our food because we were not going to make our toddler watch us eat and eat later! Terrible service!!! *Truman, the GM of this store reached out to us to resolve the situation. He apologized for what happened and expressed that Little Cesars customers are not allowed to eat in there, but those who are Jimmy Johns customers who have a guest with other food can (which was the case for our family). He is going to make sure to review this policy with staff so the situation that we experienced does not occur again. We appreciate him taking the time to reply to us, and we will be going back, as their food is good and the establishment is clean and most of their employee were friendly.* read more

I order from the Sawdust store frequently and have deliveries to my office. Freaky Fast deliveries is absolutely the case! Sandwiches are consistently great and exactly what we order. Have we had an error in our order? Yes, but very rare and not enough to downgrade the rating. Has it been not Freaky Fast? Yes, but again rarely and not enough to downgrade the rating. Staff is always cordial and helpful. I have picked up orders on occasion and have had good service. They seem to have procedures down very well to have the fast service. These are my go-to folks especially during tax season. read more

We went in and the girl making our sandwiches came out holding the dirty trash and then immediately hopped on making our sandwiches. Without changing gloves or washing her hands. We had to stop her and request that she wash her hands/change her gloves while she was full on building our sandwich. It was extremely unsanitary and the fact that she didn't apologize but acted annoyed I will probably never return. Definitely a health hazard. read more

I love coming to this location. The workers are always polite, quick, and give me my money's worth. I can't say that I've ever been disappointed with my Jimmy John's experience. Aside from the food, I enjoy the atmosphere and reading all of the different posters by the booths, as well as the music. Oh yeah, I also love air conditioning, and they always keep it nice and cool inside. Will definitely be back! A+!!!! read more

Went here yesterday for their $1 sub for customer appreciation day and expected a really long lime. Showed up after five and the line was out the door. Thought it would take longer but was in and out within 15 minutes. They did a great job! read more

Not impressed. The bread was bland, the portions small. Even with double meat, I'm still hungry. I recommend going to Firehouse or Jersey Mikes for more food at a similar price. read more

Ordered a sandwich, Cookie and a drink driver showed up with just the sandwich. He said he would be right back with the rest of the order. It has been 30 minutes and I'm still waiting. Every time I order there is a problem. Something missing from order, drivers never have a pen. Stop rushing out orders and make sure they are correct. read more

What is the point of ordering online when you have to wait in line with regular customers for pickup?? And don't bother complaining to store manager "Jay" unless "I don't give a dam" is your understanding of a customer service.. Last time I eat at jimmy johns read more

Allison came to drop off samples and coupons to my place of employment to promote Jimmy Johns and their delivery options. She was so nice and friendly. I usually have no problems when I order from here. My order is always correct and delivery is usually so fast. read more

It's a sandwich shop with cold sandwiches only. Super fast inside the store and for delivery. My order has been correct every time with the exception that sometimes they forget to cut it in half. But I'm not going to dock them any points based on that. I have tried the pork sandwich, the Italian night club and the tuna. I've enjoyed each one and will continue ordering from them. The pickles and chips are awesome too. Pickles are huge and the chips are kettle cooked with a good amount of seasoning on them. Oh I also like to add the peppers to my sandwiches. Very flavorful and not overly spicy. I would recommend the white bread over wheat. The last time I got the wheat it completely fell apart on me. The bread is fresh and yummy for both styles. They also offer your sandwich in just lettuce if that's your style. So if your in the mood for a good cold sandwich give then a try. At least they will only waste a short amount of your time cause they are "so freakin fast" I docked them a point because sometimes I do wish they served hot sandwiches too. read more

Great subs and great service. We have subs delivered at least twice a week. Love the Jimmy John subs.

Ate Sunday lunch here with my wife. It was my 1st visit, based on my wife's recommendation. NOT disappointed! Got the large Italian sandwich (#9), no changes. It was GOOD! I love the bread! It's flavorful and has wonderful texture--soft and fresh inside while the crust is perfectly chewy. Good to the last bite! I ate all of mine but she took half of her "Pepe" home. Later, she gave me half of her half for an evening snack. It was still delicious! We'll be back!!! read more

It is surprising that three stars is better than average for this location which is only 2-1/2 stars. The speed of service was great but the tuna sandwich was totally bland and the tomatoes definitely seemed like warehouse storage tomatoes. I would have to say that Subway wins the tuna sandwich battle between the two chains at a lower overall price point. read more

I have been here many times and had a good experience but NOT today. Kaitlyn who took my order was nice and friendly as she greeted me when I walked in and when she took my order; very nice great job. The guy that made my sandwich (ticket #40 on 1/10/207 at 12:01pm, Tkr 241) was so rude and unprofessional I don't think I will ever go back. When my order was ready (quickly as usual) I asked for it to go. He looked at me like I had 3 heads and said "there are the bags and napkins" and stepped back with a "F"you look on his face, like how dare I ask him to put it in a bag. I don't think I am above putting my own sandwich in a bag but I did not think I should reach over the counter and start grabbing things either, besides I have always received my order in a bag even when I dine in so why the attitude. I don't know what his deal was and it clearly had nothing to do with me but his attitude was so bad I told him "it should not be that hard to just be polite".. he of course just smiled and told me to have a great day as I got my own bag and napkins and walked out. Let's be honest I can get a sandwich ANYWHERE service and speed is why you go to Jimmy John's, I will never go back because who knows what a guy like that will do to my food. I will tell everyone (all 300 people) in my office not to go there. If you hate your job get a new one. read more

They are fast the food is good and service is excellent. It costs a little more than subways but it is worth the money.

I find my first visit to a JJ's to be lack luster at best. The order taker seemed to be new yet courteous, yet the sandwich maker I found to be somewhat rood. I've never experienced a sub type shop that did not let you choose your toppings. You are literally stuck with what you get. As for the sandwich itself... I find it is small in over all size compared to their competition and higher in price. The meat I chose for the sandwich was of good quality and taste yet I wish that I would have had at least a smidgen of control over ingredients. Some may enjoy this restaurant but for me... I'll opt for alternatives. read more

Be careful: if you live 1.3 miles away like I do, a 4 minute drive according to GPS, you are probably outside of their delivery zone. That must be the answer as to why their delivery is considered "freaky fast"...they only deliver in a radius of 10 feet outside the store. Super useful. read more

We ordered the night before to be delivered the following day. They took the money out of the account but said they never got the order. We were left hanging for lunch and as a teacher we only have about 20 minutes for lunch. It's really unfortunate they couldn't make it right and comp our order. read more

We just got lunch from one of our representatives and when one girl opened her box there was a live roach running around I took a picture of it just incase they didn't believe us. No one wanted to eat the sandwiches even though they did replace just hers. read more

Just wanted to give a shout out to the Sawdust Jimmy Johns. They are always super fast on delivery and all their drivers are super friendly. Just had food delivered and driver didn't have cash to break my $20. He said he would come back with my change and he actually did. Went ahead and let him keep the change because it's a true rarity to find honest people these days and he should feel great about himself for being the rarity. So order from Jimmy Johns on Sawdust. Fast and honest service. read more

Awful customer service. Waited 45min before we, made the 1st phone call about our delivery order, said it would be here in 5min. Waited another 35min called 2nd time .. they asked our name and told use the person that took our order wasn't authorized to run credit card therefor the order didn't get added and didn't realize that until we called the first time!! Why couldn't they tell us the 1st call? I sure hope they didn't charge our credit card or they are going to have hell come tomorrow. js We may give them another chance at a later date. read more

The sandwich was about average, no better. Price is a little higher than most. Service was ok for a carryout order. Was hoping for something better. read more

Why is this business successful? I ordered a roast beef on 9 grain with avocado spread. I received thick sliced bread, less than 2 oz of meat and barely a teaspoon of avocado. All I tasted was bread. I will never EVER spend money ordering from here again. read more

Every time I have to order from there it is an ordeal. Counter help is rude - called in a large order for work and when I got there I was told they didn't have an order for me - That I probably called the wrong location. Had our receptionist call Research location - no order - then she called the Sawdust location and YEP! My order was ready. When I went back they acted like it was MY fault. I only go back because our CFO loves the Ham Club! BUT.... EVERY TIME there is an issue. I really don't see how they stay in business. Like the research location reviews - a bunch of kids that don't care. The order is incorrect every time - INSANE read more