I love this Jimmy John's in South Lyon. They're fast and tasty ... all that I've come to expect from as my sub sandwich place. A big "Thank you" to the staff at this Jimmy John's"! read more

I think the cookie gave me food poisoning, and I have been on the toilet for 3 hours. My bootyhole is hurting, I'm being serious so please don't take this down read more

they're completely incompetent there. screwed up all three sandwiches and it wasn't even close.

The bread is consistently stale and very hard at this particular location. I'd rather drive a little farther to the JJ's in New Hudson than risk breaking a tooth on a sandwich again from this place. Avoid read more

I ordered online and had my order delivered. So besides the food I spent $8.37 in delivery and tip. The sandwich was not made correctly and my chips were missing. When I called to see what could be done I was told they could write down my name and next time I would have for free. From past experience with them "writing down" my name and then not finding any record of it, I said that wasn't acceptable. I was told that's all they could do. So, in total spend $23.28 for my lunch for $12 of food (sandwich and pop). What a racket!!! read more

Very poor customer service policies. I did not receive my order in a group order and I was refused a refund.

I just got the perfect looking sub from the commercial. It looked and tasted perfect. First time here- exactly what I ordered, fresh, tasty, even prettily made. Thank you for the perfect experience! We'll be back! read more

This is the BEST sandwich shop this side of the Mississippi. I don't think that there is a single restaurant better in general. Not only are the sandwiches exquisite but the workers are even better. I feel like I could rely on Reid and Aidan to make any sandwich I could ask for. read more

Jimmy John's - A loyal worker - Sandwiches Near Me - South Lyon, Michigan

The guy with the ponytail and glasses took our order and my mom was trying to figure out what she wanted, mind you there was no one else in the store and it was not busy at all. He was so rude to my mom and rushed her when ordering and he was very rude and he kept saying what do you want, in a rude tone and couldn't even give her a second to look at the menu. I was very disappointed at my local business. read more

This is my first time getting food here, we ordered ahead of time and somehow still had to wait. The person working seemed very confused when I was ordering. None of their signs were on so I don't know how I was supposed to know they were open. They had bad service but maybe it was just my experience. The waitress seemed very npc vibes and monotone, and confused. They are not freaky fast... The food was pretty good, but they manhandled one of the sandwiches. The ambiance was as expected. read more

I really don't write reviews and have not done it so far even by far with the worst experience but I'm making an exception for this store, By far the worst experience. Ordered the food around 2 PM and was waiting for a home delivery but no response from the store or update on the app after 30 mins. Called to check in and was told they have a lot of orders back logged and don't have a driver or not sure when he will be back. Either way their answer is they don't even know when the order can be made or delivered. Don't you guys even have the courtesy to give a call or provide an update on the delay ? Don't waste your time with this store. read more

TBH, I don't usually go to Jimmy John's - I wasn't a fan of cold subs for a long time. So this was actually my first time ordering something other than drinks off the menu. PROS: -My sub was very tasty, and at $6.99 or so (for the larger club sub thing) it wasn't too bad price-wise either. Recently at work we had JJ's catering so I knew I wanted to try the Italian club. -Friendly service and clean restaurant. -The deli pickle I ordered was also really tasty. (FYI, it's about $1.25 extra though) CONS: -I was asked if I wanted a larger cup for water, and it was 27 cents apparently. Weird, but okay. -Layout of the store is a little weird. Napkins were behind the counter apparently (not in front of it), etc. I'm not usually in South Lyon but I will definitely be checking JJ's out again for its Italian sub :) very tasty. read more

The sandwiches are always super fresh and the staff is super friendly. The new Kickin chicken is amazing I wish it wasn't limited time only! read more

Jimmy John's - Kicken chicken on french - Sandwiches Near Me - South Lyon, Michigan

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Lottery of sandwiches. Sometimes they get it right, most times they don't. Everytime I ask for extra tomato, I get a total of 3 tiny slices. Last time I ordered the bread didn't look or taste like it had been fully baked. Too bad this is the closest one. read more

Very upset that the South Lyon and New Hudson stores are closed while Brighton and Howell are open would be great to see Jimmy Johns help to keep South Lyon Going read more

I know every store has their own prices but it shouldn't be such a big difference with the same sandwich. A blt is around $5 to $6 in Ann Arbor. And if you add extra bacon you get up to like 10 piece. So I never order from here using the regular amount I order that and got 7 total. Charged me 1.85 for 3 piece. Is that considered normal? If this is I will change the rating since I'm not very knowledgeable. It was $6.49 plus $1.85 here for 7 bacon. About 8.85 for it. read more

The sandwiches are fine, but DO NOT ORDER DELIVERY FROM HERE. I ordered my sandwich at 11:20.. it is now 12:45 and still have not received my sandwich. I called after 1 hour of waiting and they said I would have it within 15-20 minutes "hopefully". I wish I would've just ordered it for pickup.. but since I already paid $10 for delivery and a tip, I'm stuck waiting. So frustrating. read more

Something about South Lyon must prompt restaurant chains to lower their standards. Or we just have so few chains that they're not worried about the competition. I lived in Chicago for two years and it never took over 30 minutes to get a sandwich from Jimmy Johns. But this location consistently takes 40 minutes to deliver. I LIVE ACROSS THE STREET. There's no way that's anything other than gross negligence of their brand slogan. I could walk there and pick up it up and be home again faster. This would bother me less if the deliveries were slow because they were using the time trying to figure out how to pack more ingredients into the sandwich. Not so. Usually bare bones, minimal amounts of ingredients. Freaky fail, Jimmy Johns. read more

35 minutes in line for 1 sandwich. I tried to order inside but they made me wait in the line of cars. Cars were sitting at the speaker waiting and waiting for a staff person to even take their order. Freaky fast? Yeah right! The staff DGAF. read more

Love the sandwiches! And the new kickin' ranch tastes great on chips! I've ordered from Jimmy John's in Ypsilanti and they are never as fast as this location. The employees are also pretty nice here. read more

Ordered 8 sandwiches, 8 bags of chips and a few other items for DELIVERY. We are 3 miles away from this location and when "Delivery" was selected through online ordering it took my address for delivery and processed everything as normal. 1.5 hrs later, we have no food delivered. Check the emailed receipt and the system switched us from delivery to PICK UP without notifying us. Had to call store, then drive there to pick up the food, only to arrive back at my office with our order screwed up and some people stating there was barely anything on their sandwich. This location used to deliver to our office also....... read more

Went there today to place my annual catering order for Christmas Eve and was told I could not order inside. However if I was picking up an order this was allowed, strange policy. I Don't feel I was treated like a customer so after three years going to Jimmy's South Lyon for this event I went to Jersey Mike's, give them 200 bucks for awesome food, i'm sure it'll be great. read more

JJS for life!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The jimmy johns crew really lightens my day Brandon and Jacob are the best sandwich makers around thank god i have them its my favorite read more

Probably the slowest Jimmy John's I've ever been to. I was the only customer inside, and it looked like there was one person in the drive-thru. So, there was at least a 1:1 ratio of customers to employees. Yet, it still took nearly 10 minutes to get three subs. There weren't any problems with the food, but that's really the only positive thing to say about this location. read more

They love tomato and think I must too. Three times I have gone to the drive-thru and three times they have given me tomato when I asked them not to. I dont understand why they wont give me a sub without tomato. They acknowledge that I say "no tomato" they even repeat it back. But all three times I have driven here they have given me the tomato. My only guess is they dont believe me that I dont want them. I might go back if there is a global tomato shortage and I know it will cost them more to put tomato on my sub than the sub costs. read more

The South Lyon location is anything but freaky fast! Every time I place an order for delivery it takes close to 35 to 45 minutes! You call to check on your order and the are very rude! This will be the last time I order!! read more

Very sad when a Manager at a local restaurant is rude to an elder woman who is unable to leave her home without assistance. I realize to a younger person who may not have to count every penny, would think being over charged under a $1 would seem very unimportant, but when you are over 70 years old, cant leave your home without assistance, have to pay every individual who comes to your home to aid you in your older/not healthy state and being on a fixed income, maybe you would understand. I hope you never experience this. My mother deserves better from you and your company, especially not to be rude and raising your voice on a phone call with any customer, but truly disappointed that you or anyone would treat an elderly woman in this manner. South Lyon Jimmy John's- Manager Curtis- Shame on you! read more

This is pretty much the same as all the other Jimmy Johns I have been to EXCEPT they have a drive up window which makes it nice if the weather is bad or if I am too lazy to get out of my car and walk the few steps there are from the parking lot to the door. I like the Vito and BLT sandwich the best, my son loves the Slim 2 (roast beef) with cheese. The subs are all kind of on the dry side and not even close to having topping like "the place Jerad lost weight at" read more

All I can say is yuck! How can a veggie sub taste bad? Nothing fresh..... We walked in and ordered two veggie subs waited forever and 6 people standing around confused. It was our first JimmyJohns and our last. read more

my delivery guy is always personable and following the guidelines of the covid that is going on, we thank John at south Lyon Jimi John's, he is our go to guy for a welcoming delivery in a not so welcoming time. read more

Worst Jimmy John's....do not go here. They served us bread that was literally a rock! So you made the sandwich knowing the bread was a brick and still served. Terrible terrible service! Definitely the worst representation of a Jimmy Johns. read more

Gross and slow!! I never write reviews but this needs to be shared while I was waiting for my sandwich to be made and the entire time I was eating it there was a young lady with darker hair and tattoos all the way up both arms that was in the center on a prep station slicing up deli meat in preparation for sandwiches the entire time she's doing it with her gloves on she's grabbing her phone texting setting it down on the counter then grabbing meat picking her phone up again texting back-and-forth The entire time never taking her gloves off or changing them people carry their phones with them everywhere it is absolutely disgusting for her to grab her phone and then touch food that is being served and this happened at least 20 times just what I was eating. I eat at Jimmy John's for lunch every single day Monday through Friday and have been to most of the Jimmy John's anywhere in the metro area the sandwich here was gross did not taste good and the only time I had ever had a Jimmy John's sandwich that did not taste identical to all the rest of the stores. I was also not greeted when I came into the store or when I left the store which really honestly does not matter to me but this is the first store I have walked into an half of the employees have not greeted me so I'm assuming this is a corporate standard for the franchise. I can honestly say if this location was my local Jimmy John's and I would end up finding somewhere else to eat Someone within the franchise needs to come in and assess the store or a bare minimum at least trane the employees with proper food handling techniques before someone gets sick read more

once again hard bread! You know that they are making the sandwich yet they could care less that they are handing you a brick with old toppings. Thanks... If you wouldn't eat it, you shouldn't serve it. How rude! read more