I've been to this location a few times already. Service has always been 10/10! The staff were all very friendly and efficient. One time I went to redeem my free birthday sandwich, but somehow the system didn't show that on my account. The staff (or maybe she was the manager?) still let me get my sandwich and wished me a happy birthday. I really appreciated that, otherwise I'd be quite upset that this happened on my birthday. I've tried many of their sandwiches, such as the Billy Club, Beach Club, Club Lulu, etc., and they all tasted great. My favorite was the toasted roast beef + cheddar, which was part of the new toasted sandwiches. Sometimes they have deals for free delivery or other discounts. Make sure you download their app and create an account! I'm definitely returning to this location. read more

I got the Roast Beef & Cheddar toasted sandwich. It was great, and I enjoyed the dressing that came with it. I definitely like it toasted. Service was good. I pre-ordered it, and it was ready for me to pick up right on time. It's a pretty good option for a sandwich place. read more

Very tasty sandwiches! My husband loved his Italian and I did a turkey Tom unwich but added cheese and peppers. My lettuce was nice and crispy. The turkey and cheese were fresh and tasty. We also got a pickle on the side and it was a nice addition to our meal. The drive thru line was fast and the service was good too. It was a good experience and we will be back soon. read more

Jimmy John's - Sandwiches Near Me - Pleasant Grove, Utah

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No kickin ranch and i paid extra. I asked Wyatt to get an extra side due to there being no sauce on my sandwich. He gave me so much attitude as he RIPPED open my sandwich in front of me with his bare hands. I thought I was getting mugged. Don't go to this jimmy Johns when Wyatt's working unless you want emotional, physical, and spiritual trauma. read more

Jimmy John's - #5 VITO - Sandwiches Near Me - Pleasant Grove, Utah

Edit on my review: I stand corrected. Thank you for responding. And you are correct in that I was not upcharged for the tomatoes. 4 stars then for the sammich and the response!! "Okay, so that's no lettuce and no tomatoes?" "No, tomatoes definitely, just no lettuce." I get up to the window and it was $8.54 which seemed weird. I look at the receipt later and the clown charged me for tomatoes. But tomatoes already are already on the #7!!! He charged me for something that is already on the sammich. So I start eating the sumbitch and going through it....no tomatoes. Then at the end of my sammich there is 1. ONE damn tomato about the size of a quarter. He charged me for 1 tomato. On a sammich that already comes with tomatoes. read more

Awesome service and delicious food!! They are always my go to for a filling and yummy meal.

The owner of Jimmy John's helped me out a lot after I had a bad experience of getting a delivery taken care of. He was right on it and got me my order. I really appreciate it. Thank you so much. read more

Today I went here and when I walked it I noticed they changed their kickin ranch! The new stuff is okay, but my husband says it burns his tounge! Poor jerrmy had to rinse his eyes out with salt water!!! Service was lovely though! read more

wow they are so fast here! the sandwiches are really good keep up the great work guys!

Jimmy John's is one of the go-to sub and sandwich shop chains in my life. Lauren generally gets the #1 and I almost always get the J.J. Gargantuan. It's one of the best subs I've ever eaten! As with all the Jimmy John shops, the staff are pleasant and friendly, the venue is chill and hip, and the food is great! Nothing crazy, but Jimmy John's serves good food with a smile. Thanks! read more

Jimmy John's - Sandwiches Near Me - Pleasant Grove, Utah

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I can't complain considering how fast, efficient, and affordable Jimmy Johns is. I like this location. The staff are friendly, jump right to it as you are ordering, even their drive through runs like a well oiled machine. My favorite is the Turkey Tom or #9 Midnight Italian. In recent years I've switched the Tom to an unwich (which is their term for lettuce wrapped instead of bread). Love the fresh flavor of the lettuce with the turkey. I also get extra turkey for more protein and always hot peppers to spice things up. I also really like their pickles. Nice vinegar and dill flavor. You can have them cut the pickle up any way you want. I go with quartered for easier biting. The place is clean if you dine in and quick from order to eating. Prices make sense for what you get. read more

Jimmy John's - Turkey Tom unwich - Sandwiches Near Me - Pleasant Grove, Utah

I just had the Turkey Tom sandwich on wheat bread with onions and mustard.., delicious. The staff were incredibly friendly and helpful. Service was quick!! read more

Jimmy John's - Sandwiches Near Me - Pleasant Grove, Utah

Came here for the first time a few months ago due to a family member raving about the sandwiches. First off, let me specify that this review is completely based on the customer service that Travis, director of Human Resources, and Andy, General Manager gave me and my family. I sent someone in a Friday night to fetch us a couple of sandwiches for dinner. Got the sandwiches, but realized that our sandwiches were not done correctly based on our initial order. So, I called in and spoke to a shift manager and explained to them what had happened. I drove back to the restaurant, and asked for the shift manager, with them knowing I was coming to see them shortly. Let me just say that the shift manager couldn't handle an unsatisfied customer and one of the employees there, got confrontational on their behalf. At the end of this whole situation, I came home starving, with no sandwich in hand, and was fuming based on the customer service I just experienced. So I reached out to the general manager Andy, as well as Travis, who is the director of Human Resources. Let me just say that these two made me believe in Jimmy Johns again, and they righted any wrongs that happened on my first experience with the company. Travis and Andy not only made a long lasting impression on me and my family, but they were really sincere, genuine, and truly cared about people and their experience in their store. If only every company cared about their customers the way these two do, the world will be a happier place! read more

Jimmy John's - My go to #12 - Sandwiches Near Me - Pleasant Grove, Utah

Don't come here employees and managers bicker about each other in front of their customers it's beyond unprofessional. Their sandwiches are disgusting and bread is dry and stale. read more

Jimmy John's, What part of "Please include yellow mustard packets" is so hard to understand? THREE TIMES IN A ROW you missed it. Apparently, training is in order. Yet again, I am eating a dry sandwich that I wish I hadn't paid for. I think I am done with this location. read more

This place is amazing! They are really fast at making my orders and the food there is delicious. 10/10 would recommend.

I'm sad to be writing another review that isn't so good about this location... I've waited for delivery's for up to an hour before, I've had to go in multiple times after going through the drive-thru bc something was wrong with my sandwich, and more than once my order has been wrong on my delivery. Today they forgot the turkey in my sandwich. I took two bites of it when I turned my car around. I went in and they just tried to hand me the turkey to flop it in some how . I was like "can you make me a new one please". They hesitated and started it, forced me to throw away the other one (which we could've saved and fed our children, no need to waste it). Then as I pulled away and took another bite I could tell it was different, they forgot the sprouts which I had asked for. Look, it's not a big deal. We all make mistakes. This location just continues to do it and I just wonder if they aren't emphasizing "it's in the details" when training their people. read more

I Ordered a sandwich platter for my company lunch. They had it ready to pick up within 10 minutes. Very professional, friendly staff, willing to help. The guys loved that sandwiches, highly recommended. read more

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It's not been my first time eating here but I haven't had Jimmy John's in years. Between price, quality, and quantity I'd give it 5 stars. The veggies are a good quality along with the bread. The meat is of average quality in my opinion but it's better than other options out there. For the cheap price of Jimmy John's you can't complain. It's not my favorite sandwiches but they are great to have. read more

JJ BLT - worst BLT ever you need to slow down and get better quality ingredients. And stop taking my bread you hollowed it out to fit a few ingredients in side. When I unwrapped it all i could see is bread. At first i thought someone forgot to add the toppings. No just hid them. Won't ever eat at Jimmy Johns again. You should stay away if you like bread and toppings read more

Jimmy John's - JJ BLT I there is bread and it is dry. Sorry won't be eating at Jimmy Johns again - Sandwiches Near Me - Pleasant Grove, Utah

This jimmy johns is a good one. they've only messed up my order once I think. But all the other times it's been good. The employees are always nice. read more

Absolutely love it here! Everyone is so friendly and they're fast and efficient at their jobs. I feel it's kind of hard to get all of that in a fast-food business, speaking as someone who also works in fast-food, but Jimmy John's seems to have no problem doing all of that and more! It's always worth it to drive out of our way to get some food here because even after a 15min car ride, everything still tastes great and the bread isn't too soggy. I only recently started coming to this location and, unless they add one closer to my house (which is the ultimate dream), I'll keep coming here! Delicious, high-quality food, wonderful employees, and great service! What more can you ask for, really? read more

While on a recent trip to see family in Salt Lake and Utah Counties, stayed with a family member that lives on the border of American Fork and Pleasant Grove. One night, our family members decided to have food delivered and watch a movie. My phone showed two different Jimmy John's that could serve the area but it had difficulty pinpointing our exact location. I contacted the Pleasant Grove Jimmy John's location and presented the manager the address. He confirmed it was actually in his particular store's delivery area and he took my order personally. The driver showed up less than 15 minutes later with my order (love the Vito with extra lettuce and tomato)!! Super fast and accurate delivery from these guys at this location, not to mention outstanding customer service! Thanks guys! Hook 'em! read more

Super good service. Good people work here and they give you respect. Greets you with a smile :). Love this place, and will definitely recommend it to people. read more

This place grows on you...only blocks from my house. Fast and fresh. The place is clean and energetic. read more

Jimmy John's - Your Mom wants You to Eat at Jimmy John's! - Sandwiches Near Me - Pleasant Grove, Utah

They can't deliver to me and I live a 4 minute drive away and I don't have a car so I basically am screwed over I just wanted a a sammich cause you guys make them delicious but apparently you guys think 4 minutes away is to far or for "insurance reasons" is to risky super lame read more

Every time I order here, I get my food right away! They are super nice too! The tuna sandwich on wheat bread is super filling and yummy.

BEST EXPERIENCE! I went through the drive-thru and got the wrong sandwich. I then went back and told them i got the wrong one and they gave me a complimentary sandwich and cookie to make up for the messed up order. read more

Someone in my office orders from this place a couple times a week. I usually order once a week. They are super fast at delivering our order. This is great , because most of the time I'm crazy swamped and realize I'm starving, but don't have time to run and get something. They even bring a snack for our office dog! Early on when they first opened I had an order error, but not big enough to call and get it corrected that day. I emailed them the next day. The manager called and we chatted for a long time. I told him I didn't need anything. But he still mailed me a gift card anyway. Love all the workers at this location! read more

Just ordered delivery... Awesome service! My order was here within 15min! My arms were full of sleeping baby and the nice young man came in and set my order on my counter. I am so impressed with the quality of the food and everything was exactly how I ordered it. No complaints here. I will definitely order from here again! read more

Jimmy John's is great. Their sandwiches are ready fast and they're delicious. This location is my favorite because the staff is so friendly. One of the things I love most about Jimmy John's is their bread; not too thick and just the right amount for a large sandwich. read more

I started an new job in AF and have been coming to this Jimmy Johns like 3 times a week.. You can't beat the speed of service or a drive thru if you are in a super hurry. They have never messed up my order and they all have been super friendly and helpful. No complaints about this location. This is by far my go to lunch spot. read more

MY ORDER IS WRONG EVERY SINGLE TIME! One time they even gave me someone else's sandwich. I gave it a few months and ordered again today an unwich with no tomato or cucumber and what does t have on it? Tomato and cucumber. I give up. Never going there again. read more