Honestly, I've ordered before and loved it. My most recent order on Saturday was wrong. It was a delivery so I called to see what was going on. Manager said they would send another sandwich. Waited an hour, nothing showed up. Tried to call, no response. Emailed. No response. Its ridiculous. Paid for something I never received read more

We went there for the first time yesterday and it was pretty good. My youngest son was bummed that he didn't see any chicken options...seemed like quite a bit of turkey breast and ham options. He really likes the chipotle chicken at Jersey Mikes. My wife and I were able to find something that interested us from the menu easy enough. She ordered the #9 Italian Night Club and liked it (especially the bread). I went with the #12 Beach Club and added sprouts that really tasted good. The portion of meat that is put on the sandwiches is on the light side...perhaps why their prices seem to be lower than Jersey Mikes or Togo's. They also seemed to put the meat on my sandwich purposely hanging off the side of the bread to make it appear like it is overflowing with meat. The staff was friendly and helpful. I also liked all the signs and pictures every inch of available space...definitely a literature-rich environment. I could have easily given this 4 stars in a heartbeat. read more

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This was my first time at this location. The girl that handed me my sandwich seemed like it was a bother. She appeared too interested in the (young) guy walking in. Not returning! read more

They are rude AF here ! I dont do rude .. fuck that ! l understand it was late and maybe their tired. But don't be a douche !! Never goin back ...Not like they care ! read more

Literally the worst customer service experience! Don't bother ordering here. Spoke with the manager,"LILY" and she literally hung up the phone on me. They called me to cancel my order, after already waiting for the delivery. Then when I asked why, she let me know they're canceling because they are closing early, I made a simple suggestion that it would be very helpful if they updated their hours on their website. And "LILY" The supposed manager, rudely said "that's not her job" and hung up. read more

Thank goodness for ONLINE ordering.. Literally saved the day! My husband and I were able to enjoy a super yummy sandwich. Aside from that being awesome, so was the staff!! 5stars all the way Thanks guys! read more

Sandwiches are mediocre at best, ordered a #9 asked them for extra Italian dressing on it, the kid says, we don't have Italian dressing...Wait, What? even your menu says it has Italian dressing on it..but okay whatever, so I get my sandwich, bread seems days old, hard as a rock, onions were Long and inedible..Guess I'll keep going to Jersey Mike's for a good sandwich. read more

I was debating a 2 or 3 star, but went with the 2 star. Not that the food itself is "bad", however, the sandwich is very simple, not big enough, and doesn't have much taste to it. I was my 1st time there; we work close by so we thought we'd give it a try. I ordered the 8" Vito Italian for $5.99. When I got it, I was surprised how small it is. Maybe its 8", but its this little round thing. So my 1st impression was, this is pretty small for 6 bucks. Then I started eating, its a very simple sandwich, not much taste to it, not much ingredients in it. There weren't that much meat in there. Much less than Togo or Subway. For those who said they are delicious, they probably had a different sandwich. I'm not the 1st nor the only person saying its simple and lack taste. When we go out and eat, I compare the price I pay with the food I get. At Hibachi (which I have a review), its $8 for seafood and all kinds of food selections. Here, $6 get you this simple sandwich with minimum meat. Just don't feel its worth it. Probably not coming back soon. read more

I should have gone to subway! They opened a couple months ago and we have been saying we were going to try it tonight we finally did and with much disappointment. My sandwich looked like someone sat on the bread. It was almost 15 bucks for 2 Reg sandwiches not worth it. read more

Jimmy John's - I should have gone to subway. - Sandwiches Near Me - Norwalk, California

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Update: I spoke to the owner and explained what happened. He couldn't have been nicer or more apologetic. He felt bad and shared with me his plan to fix things. He also offered me a free meal and wanted go make sure he would not lose my business. He listened to my concern and assured me he would address his staff and guide them in how to handle things when tough times come up. Changing my rating to 5 stars...thank you Brian! You are a stand up guy! I give this 1 star only because of today. Normally, when I order for delivery, the food is good and delivered quickly. Today, I ordered like normal. Waited 30 minutes. No delivery. I called and was told it was leaving the store right then. I waited 15 minutes. Nothing. Called again. Was told ot was on the way. Nothing. 10 minutes later, I called. Was told it just left them hung up on. Called back. Told them I just wanted the truth about where my order was. Was told my food was in a car, on it's way. That was 10 minutes ago. For those keeping track, I placed my order 1 hour and 15 minutes ago and still have no lunch. Wasted my lunch time trying to call them and waiting for my food. Still nothing. And when I call, the workers that answer have the same story. It is just now leaving and on its way. Curious if I will ever get my food. But I know that O will get my money back since they had no problem charging my card. Very frustrating... read more

The cashier and cook were very friendly, it was my first time trying their sandwiches as nd it was soooo so good ! I think the cashier was Allan read more

This post is for the Norwalk location. Went to JJ for the first time last week.....WHAT TOOK ME SO LONG!! Awesome sandwiches, way better than Subway and Jersey Mikes. Friendly and quick service, just love the Italian night club! read more

My husband and I tried the eatery for the first time and it was just OK. Really simple: Don't assume your customers will not know the difference between an actual "gourmet" sandwich creation and a cookie cutter sandwich. The sandwiches are over priced and lack a serious amount of flavor and spices. I ordered The Vito, the deli meat was good but that was it. The sandwich had absolutely no flavor. My husband had The Beach and again he too was very disappointed by the minimal amount of spices and flavor. The sandwiches need a zesty and tangy sauce or spread to compliment the deli meats. There were no condiments readily available to add to the sandwiches and were not placed on a tray upon serving. Lastly the women's restroom DOES NOT HAVE SEAT COVERS. This utterly unsanitary and disgusting. I refused to use the facilities at this point. Try the restaurant out if you want but you'll be wasting your money. read more

Friendly service. Fresh ingredients. Good value. The meat overflowing was the only problem I had. It's a good problem to have if you ask me. Now go get your self a sandwich. read more

Absolutely would order from here again. They saved my party by accommodating my last minute order of 3 party platters after Walmart didn't have my order for 2 six foot sandwiches 2 hours before my party. The Jimmy John's sandwiches were a hit with our guests. Thank you again to the employees for getting my order done in a short amount of time. read more

The employees here are always so nice and welcoming! Super friendly! Food is great. They always get our order perfect in a very timely manner! Try all the sandwiches, especially the wheat bread. read more

My first time at a Jimmy Johns, I've seen them popping up everywhere so wanted to check it out. I tried the #4 Turkey Tom and added provolone cheese. It was ok and definitely nothing gourmet about it. I think I could make a better sandwich, was not impressed. The bread was average, maybe I ordered the wrong sandwich. Well I tried it, if j come back I'll try something else. read more

The best subs in the world. Much Better than suwbway. New in Norwalk Ca. I love it. read more

Jimmy John's - The best subs in town. My favorite I love it. Mmmmmmmm - Sandwiches Near Me - Norwalk, California

Just had a rep stop by our work and let us know they NOW Deliver! We also got a free sample. YAY!!! Happy Free Friday By far the Italian is the best!! Thank you J.J.'s! read more

Great subs, kills subway-quiz"no!"and jersey tikes. Go get you some! Nomnkmiomkin nom nom read more

Jimmy John's - Fast service - Sandwiches Near Me - Norwalk, California

First stop is to wash your hands when you enter from a delivery run. I watched 2 drivers come in , one proceeded to get apron never did I hear any water or even seen evidence of him drying hands. After tying apron he went over put gloves on and began handling the bread. The other driver came in and went behind counter to take a customers order that was waiting. They both have touched all kind of bacteria and now passing on to the next. Also a better way of transporting multiple box lunches should be considered. Placing in boxes that hold only 3-4 in an inconvenience. I had stopped going here because a couple years back one of the employees dropped a pen on the floor picked up with gloves and went to make my sandwich. I see cleanliness has not changed. read more

Wow, all that food and flavor for that price?! Subway should be ashamed! (Well, they are cause of Jared) Just had one last night and wow! The place is cool and the service is great! I feel like I actually robed the place. Yes, their sandwiches are that good! Just wished they had offered me avocado.... I am a Togo's guy but, this joint is just as good and actually cheaper.... read more

Jimmy Johns is my favorite sandwich shop by far, the bread is great!! The Norwalk location has friendly and courteous employees and alway get my sandwich right!!! Recommend Jimmy Johns over subway or jersey mikes!! read more

You are in and out so fast it's almost like they don't want you around not to mention a great sandwich Better than subway for sure read more

Friendly staff and delicious sandwiches. We go there at least 4 4 times a month. Fresh bread and meats, love the pickles. How about adding cole slaw or potatoe salad. read more

I order from here often a lil John for my baby sometimes myself. It's cheaper than most delivery service and I love tuna sandwiches. I would say I order here twice a week. I usually call and ask for root beer instead of coke because with the lil John box root beer is not a option. When I call I'm usually speaking to one of the male workers and they're pretty kind. Today I call(2.19.2020, I wrote this that day n got side tract never finished anywayssss) and the manager carissa answer's and I say "Hi, I just placed a order on the app" (I pause because I'm waiting for her to respond) she says "okay?" (With a attitude like tone) I tell her I would like a root beer instead of the coke because it's not listed as a option. She basically says okay and it's in a better tone. She still rubbed me the wrong way but I brushed it off. I receive my food and realize I didn't receive my lil John or my chips so of course I call the store. Carissa answers she says hi Jimmy Johns in Norwalk and it gets quiet so I'm thinking it's my turn to speak so I began to explain to her that I ordered over the app and a couple of items I ordered is missing.. I get no response I'm like hello? Still nothing So.. I hang up and call again I get the same greeting but with a extra word at the end (hold) "hi, Jimmy Johns in Norwalk hold" is what carissa says this time. I say oh you're putting me on hold? No response. So I wait until I'm off hold she says how can I hello you I explain to her that she's rude and I would like my money back the first time I called her tone was rude the second time I called she put me on hold without asking, telling me or getting an OK from me as well as the third time. I was feed up because I order there ALOT and I wasn't tripping that I didn't receive my food because mistakes happen. I just did not like her tone, she didn't apologize for her rudeness or anything after I explained to her I was unhappy with her customer service.. read more

Clean place and friendly staff. I finally got to try this place and I was disappointed with the sandwiches. Very simple, and not enough ingredients like Subway. Extra charge for a slice of cheese , to add with your turkey sandwich. read more

Jimmy John's - 2 combos. - Sandwiches Near Me - Norwalk, California

Nothing to special.Light on the meat bread is ok,agian nothing much to get excited about. read more

Jimmy John's - Sandwiches Near Me - Norwalk, California

I am usually a big fan of Jimmy Johns. But if they are out of ingredients or do not feel like slicing onions or cucumbers when it is a half hour before closing, they should let us know and we can decide if we want to get the sandwich and pay for it. I order a sandwich with add onion and cucumber. Once I do this, I hear the person making the sandwich hold up a cucumber slice and ask the person at the register if she should make more. The person at the register says no, that it is close to closing. Then I leave and come home to eat the sandwich. Turns out my sandwich that is 8" has the lettuce and meat (good portion) but has literally 1 cucumber slice on it. By this time, the location was closed. Also, no added onions. I suppose the question about whether more should be made was because they were out of sliced onion & cucumber - and there was no more than the 1 slice that she was holding up. Lesson learned: watch them make your sandwich at this location- even if it means standing by the register and not moving to the waiting area. That way, you can see what is going on the sandwich, or in my situation, what is not going on the sandwich. It is sad to think I was not worth the effort of slicing a cucumber or onion 30 minutes before closing. :( read more

This afternoon I walked into Jimmy John's to order two sandwiches as I wanted to get me some soda in the fountain drinks, which had tons of syrup and there was no ice ..the lady there was very rude and very disrespectful I asked her very nicely can I get some ice and she did not respond to me I think that that was very uncalled for and very immature of her and she wasn't very professional so would I go back there again? no why ? because her customer service sucked! But big shoutout to Abraham for the help! read more

Love their sandwiches! My favorite is their #5 Vito, it's their original Italian sub served with genoa salami, capicola, provolone cheese, onion, lettuce, tomato, and their own Italian vinaigrette. This sandwich does not disappoint. It may look very plain and simple on the outside but you can bet that this sub is bursting with flavor once you take that very first bite. I like this location in particular whenever I'm in the area, they do a great job keeping the tables clean and spotless and their service is always good. read more

This is probably the most disappointing sandwiches I ever had here all bread and no meat I ordered the BLT and the #5 Italian

The best service and yes the food is delicious!! This sandwich is tasty!! The bread is soft and it is overflowing with taste.. and the place is clean, I'll be back for sure!! read more

Well this place I'd say is decent, the employees are nice and super fast, the food is good not the best ever. I mean it is just a cold sub. But the bread was super soft and the meat was juicy which was impressive because sometimes turkey breast and roast beef can be dry. But over all the place is pretty good I'd eat there again.. But I do think it is a little pricey for a sub. read more

Better than Subway. Only problem is new Staff has problem with orders not knowing what "Jimmy It Up" means, which is a sign on their only kitchen wall. read more

I went in 15 minutes before they closed, and they gave me a dirty face. I mean i hate to be that one guy that comes in 5 minutes before they close but i was hungry. I work at America's Tire we close at 6pm and we will still gladly take customers in for any emergency flats with a smile. They sub was ok but i was just was not satisfied with the service. To top it off i just seen this picture read more

Since this place opened I always seen it empty I was hesitant to eat here I finally gave it a shot first time was really good made exactly how I ordered it. Since then I've eaten there about 5 times each time worse then the next I always order online and the order never comes out right. Tonight was the most annoying of them all chips weren't in the bag paid for extra cheese on one of the sandwiches and of course there was no extra cheese and one thing I always order is extra sauce because I hate a dry sandwich and like always it comes dry I don't think I'll be going back again. read more

this place is excellent always clean always great service. Price is cheap for what you get, always satisfied i bring the family here quite often and they are Keto Friendly. read more

Best cold subs ever This place is really good never really been a fan of cold subs but these are delicious Their veggies taste fresh and their deli meats as well I really recommend Especially if you are from the Norwalk area these subs are close and pretty good (: read more

Inconsistent quality but the service is always nice. Sometimes I swear they put at least a quarter cup of mayo on my sandwich other times I hardly get any. The veg is usually fresh but don't count on that either. read more