Some other reviews say that the Italian sub is covered in "peppers" well who ever said that is completely incorrect I go there all the time order the Italian and there is not a single pepper on it! P.S The people working there are very nice and quick in making it! Best sandwich shop in Arizona!!! read more

I thought I was just paranoid the first 4 times I visited this location; but apparently not. The Racist vibes I get from the Manager especially, And the clerk who took my order today. No greeting, look at you like you're an alien, and I felt like I interrupted a Trump Rally. I won't be coming back. And if you are a person of Color, or just too tanned; I'm sure you will see what I'm talking about. Sad but true. Racism is alive and well in East Mesa at Jimmy John's on Crismon Rd. read more

Terrible terrible food, I went there many years ago and forgot how awful the quality of food is there, no wonder all the reviews are awful. I ordered a turkey sandwich. I believe it was the number five for $12 and I got one piece of turkey in there one piece of cheese in there, two tomatoes, and a mound of shredded lettuce on stale white bread, this place needs to be closed down read more

When I'm in the area I typically visit the JJ on Pecos in Gilbert which is excellent, this location seems to be much different however. Food seemed fine for the most part. I've become a big fan of the toasted subs and my toasted Italian didn't have nearly as much meat nor veggies as the equivalent at other JJ's, same premium price though. I would have chalked that up to bad luck and not written a review except while we were eating our sandwiches one of the employees started coughing, covered her mouth with her gloved hand, then went back to food prep. That's ruins a meal all by itself. This location asks for a tip when ordering, before you get the food... It's convinced me that I should no longer be tipping until we've completed our meal and can appropriately determine if service and quality go beyond the regular menu prices. Won't visit this location again. read more

I'm writing a review because of what you get for what you pay for. It's sandwich should cost a lot these days! $13 for a sub? What happened? This crap isn't getting imported!! Where in the heck is the meat!? I got one layer of meat and two layers of cheese! I felt like I couldn't even taste the meat and had to look for it! What is your overhead for a sandwich... A dollar!? I will not be coming back anytime soon.. I know it takes time to put the meat on a slicer and slice it but geez!!! You're going to lose a lot of customers this way. I've read your reviews and they are not good, this is absolutely crazy that you can get away with this! I've asked others including friends about Jimmy John's and they don't get it anymore because of similar problems! Horrible experience. For sandwiches for $58!!!! Absolutely ridiculous! We should be packed with meat!! Never again!!! Sorry to sound so rude but it's just a flipping sandwich! I can feed 20 people on $58 and they would be full off of each sandwich! If Subway can fix theirs so can you! Good luck on keeping customers if you don't change something!! read more

I have been in and out of this place numerous times and should've written a review sooner. How can you not like Jimmy Johns? They have amazing sandwiches and every time I visit this location everybody inside is always friendly. I would recommend this place to anybody looking for a good sandwich. read more

Very nice experience every time I go! The workers are polite despite previous reviews. Food is a bit pricey, but worth it. They have the best bread! read more

It took one hour to get two sandwiches delivered within two miles from this location. Freaky fast? I don't think so. Also, my Club Lulu came without any bacon but there is ham on it instead. Bummed out! read more

Not sure why this location has such a low rating. Place was clean, well staffed and sandwich was exactly what was expected.

First the customer service is of poor quality for the over priced bread with the smallest amount of meat and toppings I have ever had on a sandwich. I thought Subway had the worst sandwich out of the entire sandwich shops in the area. Both our sandwiches had only two slices of meat. The add on of bacon $3.00 which was only 4 of the tiniest pieces. The adding on the $2.00 one slice of cheese torn into 2pieces is a ridiculous. The topper is there was enough Dijon that the two slices of ham couldn't stay on the bread. With that said the one star is for the dinning area was pretty clean. read more

After doing the emission test on my truck. Wife and I stopped off at Jimmy John's for a quick bite. Wide has always liked Jimmy John's, this was my first time experience. I had the chicken ceasar wrap. It was good, just unexpected crispy from the croutons they added to it. Next time I'll just tell them to hold off on the croutons. Wife had some kind of a sandwich which she enjoyed. One thing I did noticed in a positive way. They don't over do it with the bread. Some other franchises likes to have the little meat big bread combo. Here, the meat to bread is a lot better. It was a great visit, service was great. Might be a little pricey though. read more

My wife loves this place but our most recent order she got half way through her sandwich and pulled out a dead fly hidden in the lettuce. I called the store and the manager said they'll just remake the sandwich but when I told him she doesn't want to eat there after that and just wanted a refund his tone switched up and was almost annoyed at the fact she was too grossed out to eat there and just wanted our $10 back. Maybe get a health inspection soon. read more

Every Jimmy John's should have a drive-thru! There - I said it and I'll say it again - Every Jimmy John's should have a drive-thru! I like the location on Crismon but it always seems like the people working there are new & he minor errors show it but they are quickly fixed and all is good. today I had the Cobb Salad Sandwich and really enjoyed it (again). I hope it becomes permanent! read more

Jimmy John's - Cobb Salad Sandwich unwich - Sandwiches Near Me - Mesa, Arizona

I ordered a #12 with double meat through their app and when I called to find out why the hell there was no meat on my sandwich the idiot I talked to refused to make it right even after admitting that their app "does that sometimes" unprofessional and very disappointing. Shame on this company. I'll never order here again. read more

Jimmy John's - Half assed #12 - Sandwiches Near Me - Mesa, Arizona

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Bread tasted dry. Bland meat. No taste Cashier didn't offer me a choice of toppings. Never been there before. Clean store read more

Jimmy John's is it overpriced sub sandwich restaurant 8 inch cold sub chips and a drink for $13 what a joke. Even with the cost of everything going up cold sandwich Chips and a drink for $13 I could've got a steak for that read more

The employees are so rude here. Second time same experience. Definitely won't go back. Not a hi, how are you. Just is that it..

7-12-23The mangers here have a good guy/gal complex. Everyone is nice n friendlyGotta love great people making a difference.Some Jimmy John's Excell about the others. This store is that new start we all need!!! Keep up the amazing Jimmy Johns personality. read more

The food was poor, but even worse was the workers attitudes and customer service! The feel of the store wasn't bad but the service was bad! They asked if I would like a bag, but when I said yes they seemed affended that I wanted a bag for my wife and my subs. I wouldn't recommend this location to anyone! I'm actually going to leave a google review as well! Very disappointed and disgusted in the service and subs from this location! Worst part is Jimmy Johns is my favorite sub shop and their service and subs are usually impeccable, Aside from this location! read more

I go to Jimmy John's because I'm on keto and they have an onion which which provide you with a good sandwich but no bread or tortilla. They wrap them tightly in the paper wrapper and all you have to do is peel that down as you take bites it's really good and keeps me on keto. read more

Sandwhichs are good but just tried the Thai Chicken wrap and it was horrible, all I could taste was lettuce and cucumbers, it had zero Thai sauce flavor if any kind. Either the person making it was in a hurry and never added it on or the sauce has no flavor to it at all. Hopefully it was a fluke thing but you couldn't pay me to buy another one of those wraps. read more

I was extremely disappointed today when I picked up my beef unwich which was supposed to have avocado spread which I paid extra for. My unwich barely had any meat and no avocado spread. I will not be returning to this place. read more

There is always a bit of a wait at the drive though here but it's because they are doing a banging business. If I had to guess I would say it's because of the nearby hospital. The sandwiches are worth the wait though, and they always make mine correct. read more

Ordered on the app, as a curbside order #16 Lulu combo meal. There were no signs indicating where to park for curbside pickup. When my order was brought to me, I was told not to park there again and I explained, you have no signage indicating where to park. My husband then asked me to order for him, so I did an additional order on the app as well and moved my vehicle to where I was told to park for curbside orders. I got the confirmation on the app that the order was placed and indicated on the app 'I'm here.' I sat and waited for 15+ minutes and nobody brought the order out. I finally went inside and asked if there was an order for Lauren and someone said check where the pick up orders are. I did, and my bag was sitting there w/ a big receipt that said 'Curbside online order.' I said, I ordered it curbside, and the employee said 'Oh.' NO apology, just stared at me with his mouth open. ZERO service and waste of my time. Now with both orders, drove all the way home, about 10 miles away. Opened my order and the sandwich was completely wrong. I double checked my order and the menu on the app to be sure I didn't order incorrectly, and I was given someone else's order, a tuna sandwich. I was supposed to have the #16 Lulu. I drove back to the store, asked for the manager. The employee said I'm the manager. I explained I was given the wrong order, to which he replied 'oh.' I recognized him from when I had to come inside to get my curbside order when he didn't help then either. No apology, didn't ask how he could help. He seemed irritated and provided ZERO customer service. So I placed the bag of food and the fountain drink on the counter and asked for a refund. He rolled his eyes and began punching numbers on the register and said 'If you don't see your money in your account by Tuesday, give us a call' and turned away from me to walk away. I asked him if I could have a receipt for the refund. Again, rolled his eyes and printed me a receipt that just says 'Void Do Not Make.' I still have no refund to my account. I will never go to this store again. read more

Freaky Fast Freaky good. It's a 5 star JJ location. It's just JJs so nothing too special but always hits the spot for a sandwich. Maybe slightly expensive for a veggie sandwich. read more

This place is always fast. Walk in, place your order, pay, minute or two later and you are ready to go. One of my go to places when I am visit my family in the east valley. Staff was super friendly and nice. Only gripe would be I wish they didn't put so much lettuce on the sandwiches and wouldn't scrape the top portion of your bread out. Just seems weird and sometimes all I can taste is iceberg lettuce. Suggest if you just need a quick bite to eat and go. read more

Ordered 2 beach clubs 1 for my girlfriend at the grocery store We Got no lettuce I drove back 5 miles for only 1 new sandwich and it was soaked in mayo and still didnt have anything on it that i had asked for. Onions, peppers, etc. I asked for my money back after the 2nd trip and he told me he could credit me a sandwich... after screwing up my order 3 times in 20 minutes? Lol I want my money back. I got no lunch and your business got my money... read more

Jimmy John's - a drive thru receipt - Sandwiches Near Me - Mesa, Arizona

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Good food but not much meat or condiments. Firehouse or Jersey Mikes you get a sandwich her it mostly bread

Usually Jimmy Johns is so friendly but this location is horrible. No hello when you walk in, no smiles, just 5 people working freaky slow with no customer acknowledgement. Corporate would be so disappointed with this location. Still love my sandwiches but other locations are so much better. read more

The guy taking our order was short and impatient, checking his watch as we decided what to order. This gentleman also has very long greasy hair and kept running his hands through it. This is unsanitary for a food place, and all employees should be required to secure their hair. Every employee was wearing a hat except him. read more

This locations employees apparently have better things to do than their job. We came in and spent over $100 on sandwiches only to be treated like we were inconveniencing them from coming in the store. Not to mention the fact that the soda machine nozzles we're not installed and the machines sprayed soda all over us. They also sold us two large drinks that we specifically said we wanted for iced tea, only to tell us when we went to get iced tea if they have no iced tea today. Avoid this location like the plague. read more

This location just opened minutes from our place and I have always wanted to try them! The place is small but appropriate, well lit, and funny signs to read while eating. We did say it was our first time and it would have been nice if that had prompted them to make suggestions or tell us about some options but it didn't, they just said Okay, let us know when you are ready to order. For fast food I guess that is about on par with the service you expect. I got the "Italian night club" and added their special mustard, pickles, and peppers. It was fantastic. So good. Probably the freshest, best bread at a sandwich shop I have had. They also deliver within 5 minutes of the location and it looked like it is only a $2 fee plus a tip so I have a feeling this may be happening on occasion! I was sad I couldn't try their own brand of chips... They are made with peanut oil for those of us with allergies this is a big problem. For a fast, freakishly so apparently, and really solid sandwich, we are happy to have this option less than 5 minutes from our house! read more

Jimmy John's - Free smells! - Sandwiches Near Me - Mesa, Arizona

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Might have just been the day, but this location seemed slow. They had 3 pickup orders and a family of 3 that was in front of me and I simply ordered a ham no cheese or tomato. It took 5-10 mins to get a drive thru order, a pickup of 2 subs and mine made. At least the 3 guys did a good job of staying positive and upbeat. Guess I'll have to try this location another time. Again my have justt been the day. read more

I literally installed yelp just so I could let everyone know how great this jimmy johns is. it is so clean. so yummy. wide aveiety of music

SO excited they opened this Jimmy John's!! This location is very clean and the service is exceptional. I will definitely be coming here very often!!! read more

went yesterday to get a guargantuan and the bread barely covered the meat. ver disappointed in it are they trying to save money by using a smaller roll? won't be going back. read more

Everyone there is so nice and the food is always great! I especially love that they have a drive thru.

Unfortunately, the service in this place is a mess. I understand that it's new, but you have someone working the register that doesn't know how to ring anything up so orders are incorrect. They also don't ask if you want to add anything on: chips, soda, etc which is basic customer service. You have orders being half-filled meaning they're looking at receipts for the orders and only giving you part of your order saying "Oh shoot!" when you tell them that you're missing a sandwich. This tacks on your wait time for for order. Saw 2 sandwiches be made incorrectly; thankfully those people were dining in. Hopefully this place gets better with their service. A little more training for employees will help. For now, I would make your way to the Power Rd & Southern location if you're looking for classic JJ's service & experience. read more

You can time stamp this review! 8:03 Tuesday 10/08/2019. We sat in the drive thru for nearly 10 minutes.....the only car....with only 1 customer inside ordering. He did say "hold on, I'll get your order" but never did. Jimmy John's is know for their fast service. Not tonight. If I was the manager, I'd be asking why did these customers leave? Thanks to Bashas', dinner was saved. read more

My partner and I are thrilled that they established this location near our home. Hiring manager is doing an excellent job. The staff is always friendly and gets the food out to you quickly! We look forward to every visit. read more