Easy to locate store front Walked right in and ordered very quickly. Staff didn't say much and appeared annoyed I even walked in. Aside from that order was taken quickly and made super fast. Bootlegger tasted as expected and ingredients looked good. Overall not a bad JJ to stop at for a quick quality meal when on the go. read more

Jimmy John's - #14 BOOTLEGGER CLUB /w cheese - Sandwiches Near Me - Memphis, Tennessee

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5 workers who take 30 minutes to make a sandwich. Not the sharpest tools in the shed.

The new Spicy Firecracker Wrap Sandwich at Jimmy John's is a 10 out or 10 !!! This is the type of sandwich you eat when you get out of the pool on a hot summer day. Such a nostalgic moment for me because it has chips crushed up in the sandwich. Entering Jimmy John's, I was greeted by the waiters they were friendly and answered the questions I had about the wrap sandwich because I didn't know you could do the bundle. The Firecracker Wrap consisted of turkey, salami, ghost pepper cheese, and crushed firecracker chips topped with lettuce, tomatoes, and onions. The first bite was full of different flavors and textures. The turkey and salami tasted great with the spicy ghost pepper cheese. The crushed firecracker chips added a nice crunch, and the fresh vegetables balanced everything out. Each bite was a mix of spicy, salty, and fresh tastes that made me want more. The heat from the cheese stayed just long enough to make the sandwich exciting without being too much. Indulging in the cookie was my favorite part. It tasted like a mix between a sugar cookie and an oatmeal pie with sprinkles. It was soft and melted in my mouth. read more

Jimmy John's - Packaging - Sandwiches Near Me - Memphis, Tennessee

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Freaky fast? No. The only thing freaky here is the employees. Does this place close super early because there are never any cars in the parking lot. Difficult location to maneuver getting in and out. read more

This establishment hired borderline ret@rds or it may just be a Memphis problem! It amazes me how difficult it is to follow simple instructions. I do give them credit for keeping the place clean, but the food portions are very light for what we pay for. read more

Jimmy John's - I got robbed on my 13 dollar Turkey Tom - Sandwiches Near Me - Memphis, Tennessee

Love the Cajun chicken sandwich but it must be seasonal because it's no longer on the menu. The chips are among the best. Really fast service. read more

No one said anything when I and two other people walked in behind me. Didn't ask how can I help you...just stood there waiting on me to order. I had to ask if she was ready. I was just like they were just standing around. No hospitality at all. The person made my sandwich just called, 4!, and set it on the counter. I had to bag my sub up myself. Just stared at me. Please lord teach these kids some work ethic. My first time and last time at this location. Now I know why I love Lennys. The bread was very hard btw. read more

Jimmy John's - Bread that is hard. - Sandwiches Near Me - Memphis, Tennessee

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Not great. The last two times I have gone they completely forget toppings that are a given for that specific sandwich and ones you request. Ordered a VITO Unwich yesterday. I requested hot peppers. No peppers on the sandwich. Already was in the car and did not have time to return. Frustrating. read more

Never had Jimmy John's ever. Was craving a tuna sub for the longest so I was like I'll try jimmy johns. Lineof the driest, coldest sub sandwiches I ever ate. Never again read more

NOT. FREAKY. FAST. When we showed up to pick up our online order the doors were locked and people were waiting outside in the heat in the middle of regular business hours!! After 10 minutes someone showed up at the door and posted a sign that said "back in 15 minutes." Restaurant would t answer the phone either. Employees inside the store. We already paid for this food!! read more

Drove here at 8:35 and it's already closed. Hours say they close at 9. Same thing happened a couple days ago. The worst.

We came in RIGHT before closing- and they still happily made our sammiches! Super sweet employees. Thanks for kicking but! read more

Jimmy John's - a man behind the counter - Sandwiches Near Me - Memphis, Tennessee

I just brought home a sandwich from Jimmy Johns at 5181 poplar. Three employees in store were more interested in their phones than doing good customer service. I got home with my sandwich on stale bread, with the bottom part hard as a rock. Will never go again!!!! read more

Jimmy John's - Bottom on a sandwich that was hard as a rock - Sandwiches Near Me - Memphis, Tennessee

Ugh! My favorite sub shop disappointed me today. I ordered food to be delivered to my job 15 mins before I went on my lunch break. I spent my whole 30 mins waiting on my food to be delivered. I had to call and cancel my order because my lunch break was up and my food was never delivered. I wish they could be better with delivering. read more

I've mentioned my hatred of Jimmy's before in previous reviews- it's not that there's anything particularly wrong with the place I just don't get the hype behind it. If there's anything I really dislike, it would be the bread. It's hard as a rock and the ratio of bread to sandwich items is a way off for me. However, today my husband insisted we stop here and I realized they now have lettuce wraps. This place just got an extra star and is now bearable. The sandwich choices are much more pleasing to my palette without all that crappy bread. Kudos Jimmy's. read more

Jimmy John's - Sandwiches Near Me - Memphis, Tennessee

First and Last time coming here. As we walk in cashier just stared at us we we're not greeted as we placed our ordered we were rushed the girl making our sandwiches was just not helpful as when it came to toppings saying everything already comes on there. No a good experience. Bad service! read more

My friend Jill and I came in this afternoon for lunch and had the best sandwich experience of our lives. Markavius was incredibly considerate and charming. He and sweet Steve were kind enough to make us a delicious Italian night club and an out of this world turkey sandwich. They even indulged our request for ungodly amounts of pickles. Fantastic service and amazing sandwiches. I will be back again soon! Amazing food and people who make the sensation of a great sandwich fun. A++ scrumpdiddliumptious read more

Jimmy John's - Sandwiches Near Me - Memphis, Tennessee

I have been there before and the staff was very courteous. Today an employee started cleaning the window I was sitting by. He really got near me with the windex and paper towels. After I asked him to stop, he kept on cleaning. Very inconsiderate to a paying customer. It was like I was invisible. read more

I went in at lunchtime Friday to grab a sandwich. The amount of time it took them to take my order and then hand me the sandwich does not seem physically possible. Either they are using witchcraft or the Flash is working in the back read more

Second time in a row - different weeks, my order took TWO HOURS to get to my house (I live 5.2 miles away). No apology, nothing from customer service - only blamed the fact they had one driver. I don't care about their staffing issues. DO NOT EVER ORDER FROM THIS STORE. read more

This location is not freaky fast! It took an hour to receive my lunch! I called after waiting 40 minutes and was told they were short drivers and given no apologies or compensation for their poor service. Beware if you are expecting to get a fast delivery of your sandwich. read more

Folks in my office order from here all the time, since it's right across the street, but they were just off their game today. Thirty minutes to deliver a sandwich is not freaky fast (I mean, did my sandwich spend all that time getting driven around to other stops?), and the delivery guy seemed more concerned with dashing back out to his car for his next stop than with making sure my co-worker got the drink she'd ordered. My lettuce wrap was not exciting -- roast beef, tomatoes, and mayo (and possibly more lettuce?) wrapped in wet iceberg. Come on, guys, at least dry off the lettuce so my wrap isn't dripping water! I was hungry, so I ate it, but it wasn't worth the $5.50 plus tip I paid for it. Next time I need quick bite, I'll suck it up and leave the office. read more

This is a good sandwich place. Service is fast and friendly. What differentiates Jimmy John's from other sandwich shops is the quality of ingredients. I watched an employee slicing meat and others freshening the toppings. The sub bread has a perfect chewiness with a little crunch, and my sandwich was excellent. Good menu selection. I'll be back. read more

Jimmy, you've got an eye for sandwiches. You've got a catchy commercial. I also enjoy the atmosphere of the restaurant. Nothing to complain about other than the employees... uh oh... I enjoy the gargantuan. I get it every time, and always the same way. Simply, "I'll have the gargantuan (pause for a second to remind myself that I'm not a giant mongoloid for ordering something named the gargantuan) with no onions, and add hot peppers." Not so complex, and it's always incredibly fast for a delicious Italian sandwich. Then I unwrapped the wrapper to find onions and no hot peppers. Hey, it happens. No biggie. I'll just pick the onions off and get the peppers on the side and throw them on there. No harm no foul, I spent like seven bucks. (Side note, my friend's sandwich was also made incorrectly from the order. They forgot to "Hold the cucumbers.") It's a fast food joint. They don't care. I get it. So here's my conversation with the guy behind the sandwich counter when getting the hot peppers: Travis: "Hey, can I get those hot peppers?" Bro-kid (Let's assume his name is something like 'Keith'.) "Awe! Um...*mumble excitedly with a smile!*" Travis: "...What?" Keith: *Goes off to find something. It's a cup* "We're not supposed to do this... Travis: "Do what?" Keith: "Look, you seem like a cool guy so I'll just put some on the side for you... but next time make sure you order them on your sandwich." *Smug look awaiting gratitude and thanks* Travis: "I'll spare you my opinion, Keith. Thanks for going out of your way." Keith: "Swag, YOLO, bro bro, twerk." That smug attitude....boy that burned me. How about next time your make the damn sandwich how I ordered it?! That being said, I love Jimmy John's and will certainly be back for my gargantuan... But I've always had a much better experience on Germantown Pkwy. Give me some love if you know what I mean when I say, "PICKLE!!!!!" read more

I've always heard such great things about Jimmy Johns so my bf and I decided to check it out last week and agree with all its praise! They really are SUPER speedy like thy advertise to be. I was in shock how quickly my sub was in my hand after I ordered it, like Lee hadn't even finished his order when I got mine... Crazy! The bread tasted like it just popped out of the oven and my turkey sandwich was great. Lenny's is still my favorite, but Jimmy John's is a close second. read more

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You know when you keep biting the same place on your lip? This has been my experience with this Jimmy Johns the past 4 or 5 times I've been there. The service sucks. The cashier behind the counter barely even acknowledges my presence. When they do it's almost like speaking in a way that could be understood is an absolute travesty. My visit from about 20 minutes ago yielded the same behavior from the young man at the register with the added benefit of not looking at me once. I wasn't even sure he was talking to me at first. The sandwiches aren't bad, but they're not good enough to keep me coming back. I saw at least 8 individuals behind the counter and only 3 of them were doing anything that resembled work. This phenomenon can only be explained by the worst management ever. When I imagine the person who manages this franchise, I picture Lenny from Mice and Men. His soft-headed management of this establishment will be the death of this location. read more

Suuuuuper cute hole in the wall place. It may be a little small but the employees don't make it feel that way! As soon as I walked in, I got a super warm welcome and smiles all around. Special props to the brunette girl (Alison), she made my sandwich perfectly and she was extremely sweet throughout the process (she even gave me extra pickles :) ) 100000/10 would most definitely come again read more

Was in Memphis when I decided to stop at Jimmy John's Gourmet Sandwiches for lunch. This is the first time I've seen or heard of Jimmy John's and thought this would be good opportunity to check them out. If you've been to a Togo's or Subway, you've been to a Jimmy John's. The two biggest difference between Jimmy John's and say a Togo's or Subway is #1 if you're too lazy to make a sandwich in your own home, Jimmy John's does delivery and #2 they offer 8" subs instead of your standard 6". Other than that, not really that much of a difference. Upon walking in, I was greeted by a nice large board with all the sandwich options. They have all your basics here, Turkey, Ham & Cheese, Veggie, etc etc, nothing on the board strikes me as "Gourmet". Also they don't do any hot sandwiches either. So I put in a order for your basic Turkey Sandwich Combo. You do get choice of either wheat or white but I am disappoint about their selection of veggies. Nothing but the basics. Places like Subway and Togo's offer you a better selection of veggies to add to your sandwich than lettuce and tomatoes. They do live up to their reputation of "fast food", but of course, this is a sandwich we are talking about, not much goes into it. So I got my sandwich and it was ok. It was your typical chain sandwich shop stuff. Overall for $7, I can't complain too much but personally think you're much better off at Subway or Togos for a cheaper sandwich with more options than Jimmy John's Gourmet Sandwiches. The people here was very friendly and pleasant to deal with and the place was clean, so I have to give them credit for that but the food here was underwhelming. Overall it's 2 stars. The sandwiches at Firehouse Subs down the street are better and cheaper but the staff there is bad. If you could have the staff of Jimmy John's and the food Firehouse Subs, then you'll have yourself a damn good sandwich shop. read more

Far from freaky fast that's for sure. Not sure what happened with this place - used to be fast but evening crew is on the struggle bus. After 20 mins order went to the wrong people. read more

I normally absolutely love Jimmy John's and order from this location ALL THE TIME! This most recent experience has me infuriated. I ordered my food at 12:50 pm and it is currently 2:37 pm and I have yet to receive any order. It claims it has been delivered, but it's not here. I've called like 10 times and the line just rings over and over again. I even tried to call customer service and their offices are closed. I'm starving and just lost $18. Ridiculous... read more

Nope, it's a no go. Maybe they deliver super fast. Then you have a shitty sandwich fast. Is that what you want?

Before I moved to Memphis, a Jimmy John's had opened in my hometown, but I never tried it. I happened to stop here one day and one of the very friendly staff recommended the Italian Night Club. The first time I tried this sandwich, my face literally melted because it tasted so awesome. After reconstructive surgery, I am fine and have built up a tolerance for the deliciousness that is Jimmy John's. I have to admit that I have never tried anything else here because it seems completely unnecessary. I did try the same sandwich on their sliced wheat bread the other day and was quite pleased. The location is great, but the parking can be limited depending on when you stop in. The store is bright and clean and has some pretty funny signs on the walls. I highly recommend Jimmy John's, but I must warn you: you'll never be able to eat at another sub chain again after trying their sandwiches. read more

So awesome -- if you can't do bread, you can now get a lettuce wrap. I got a B.L.T. wrapped in lettuce -- but you can get any sub the same way. Such a great option, and I just came across if after a hiatus from this place. They make a delicious Vegetarian sub -- the guacamole is amazing -- as well as the Pepe, I believe that it's called. And they deliver -- bonus! read more

I will NEVER order from jimmy johns again. I placed an order at 11:46 AM and called the store at 12:36 PM because I had still not received my order. I supposedly spoke to the manager who could only give me the excuse that I was overlooking that other orders ahead of mine and that there was no way to give me any estimated time of when my order would be here. I placed an order with jimmy johns due to the guarantee that it would be delivered "freaky fast" yet after almost an hour there was no delivery. The store is literally maybe 2 minutes from my office. There should be absolutely no reason as to why it would take an hour to get here. My entire lunch break was wasted on waiting for an order and then having to argue with someone about how I was supposedly in the wrong. I am not the only person who has had issues with this location and honestly this isn't the first time I have had to wait this long, but was trying to give them another chance. After being laughed at on the phone I decided to hang up and bet I still won't be receiving the order I placed. Poor service and poor customer service. read more

I had to go all the way to Colorado to find this restaurant. I was in Longmont visiting my friend and my friend got subs from Jimmy John's for lunch. Holy cow! I had #5,an Italian sub, and couldn't believe it. I grew up in a neighborhood that was full of Italians just 3 generations from the home land. The subs I had were made in mom and pop owned shops. Jimmy Johns #5 were as good as these. I rushed to Jimmy Johns web site and they had shops in Memphis! Tried the Memphis shop today. The bread is good, it actually had some body. They scoop out the crumb from the inside. The meat actually was decent sausage and there was provolone cheese on the sandwich. Provolone, not tasteless mozzarella. Even the lettuce was fresh and crisp. And lastly, the oil and vinegar is seasoned. So give up your bland, pasty subs and go get a real, tasty meal. P.S. Oh, if your watching your carbs, they offer their subs wrapped in a cool, crispy lettuce leaf. I tried it and it's good. read more

So we decided to venture out and stopped by Jimmy Johns for a takeout of lunch. No employees were wearing masks. When we were waiting for our food, one of the employees coughed in her hand and then proceeded to begin putting the food in a bag. We asked her to wash her hands and redo but she argued with us. WHY? This is not the time to be oblivious read more

Went to jimmy johns in Germantown and saw that they do not use gloves while making sandwiches. They told me it was not a health code violation and that "they wash their hands regularly". I find that sickening to my stomach! After worker made my sandwich, she wiped her hands on her buttocks. health code or not, wear gloves! read more

It's true that when you order a sub it takes less than 20 secs for it to be made which is pretty amazing. I will say that I have a fond love for the sandwiches because you get a lot for what you pay. I just wish that this place would have some TVs to watch sports. This jimmy johns is usually nice when you come in but I didn't get a very warm welcome when I came in. I will give it another chance to prove me that I'm valued as a customer. read more

went inside to eat. the employees are extremely rude and mean and make you feel like an inconvenience. probably will never go to that location again read more

Not on par with some of the other sub shops in the area. Staff is friendly and helpful but the product itself is not as good as I expected. There is a lot of competition for the lunch sandwich business in Germantown and I'm afraid this one is towards the bottom of the list. read more