I ordered Jimmy John's through Uber Eats and my order was all wrong. Let me explain, they gave the Uber driver the wrong order. I'm at work and ordering lunch for myself and a coworker. I called and spoke with the Manager who told mw that they would remake my order and deliver it to me. Problem there, they delivered to my home address and not to my job. $25 down the drain. Stuck at work for a 10 hour shift and didn't even get my order. I called back and the same manager said that she would bring my meal to me. Never saw her, never spoke to her again. Instead, come home to a soggy sandwich that's not even edible. Thank you for waisting my time and my hard earned money. I will not be ordering from this location again. They can't even get a simple order or address right. Totally disappointed. read more

The sandwiches are half the size and cost more than twice as much. You shouldn't be paying $15 for a sandwich, especially when its basically just bread. read more

I'm normally a huge fan of Jimmy Johns but today did not impress me. Got a cubano and turkey/bacon. The typically delicious sub bread was tough and very flat, a little chewy. The amount of ingredients seems to be diminishing, too. We'll see if my next visit is better. read more

Brandy Brown has a fast an friendly greeting an helped me choose a catering box for my sister's event love the service an how fast it was ready! read more

I'm very exited to talk about the great service I experienced at the Jimmy John's in Laveen, Az. Brandy Brown made us feel at home and prepared an excellent #5 vito. The ingredients were fresh and the bread was soft. The restaurant was clean and the atmosphere was friendly. I am 100% likely to recommend this store to a friend. read more

This Jimmy John's has the best fresh subs, the store is always so clean. And not to mention the staff! A plus! Always do so friendly and so welcoming. Jenna, Janyia, and brandy are a great team! read more

Good food great service, Jenna had wonderful costumer service !!!!!!!! Love going there

The time that this store closes and what is on the Jimmy John's app are different. Placed an order on the app today with a confirmation- drove out and the door was locked and lights off. Workers leaving and when asked "I cancelled the orders". Yet, the app shows they've received my order. I wouldn't have driven out if the order was cancelled. What happens to everyone who places an order the rest of the evening? Worst Jimmy John's location I've been to. read more

Jimmy John's - Hours on the app- closes at 8pm. - Sandwiches Near Me - Laveen, Arizona

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I haven't always been a fan of Jimmy John's, but a few months ago I decided to Order some sandwiches from the Laveen location and the manager Brandy Brown personally made them for my husband and I. We were very impressed with Brandy's dedication to not just making better sandwiches than other Jimmy John's but the service was excellent. We have ate several sandwiches there now, always made by Brandy and she definitely deserves a 5 star rating for her great overall dedication and hard work in making the customers feel happy to order from Jimmy John's in Laveen.​ read more

I love this location. Always super clean. Happy to get food! Until recently. New employee at cash register .... Ruining the whole vibe. Mask half on. Booger in the facial hair. Messing with his face. And please tell me why I've seen his hairy crack!!!????? Not while ordering my food. Please fix this. I love this restaurant. read more

Brandy makes my sandwiches just the way I like them. She always puts a smile on my face and is so helpful.

I haven't been back to this location in months because they NEVER get my order right. The sandwiches are good, but the service is crap. I just went there today because I had a free Little John offer from T-Mobile. It was good, but as usual, some of the toppings I asked for were missing. Says it right there on the receipt ticket (add pickles, Dijon mustard), but none were on the sandwich. Between this and my previous sandwich orders (including adding tomatoes on a sandwich that doesn't include them, or leaving them off a different sandwich that was supposed to have them), I'm pretty sure I won't be back for awhile. At least it was free this time. For the love of all that's holy, just READ THE TICKET. read more

Went to try this location on a Sunday night 8pm Hours posted on door shows open till 10pm All lights out and no one around , doors locked at 8pm read more

I normally go to Jersey Mike's but in an effort to get better bread and better quality turkey,last week I ordered the Turkey sub from the originals menu and was shocked at the one slice of turkey on each half of the sandwich. It's bad enough that it's sliced so thin that you can see through it! With only one slice per half, it tasted more like a lettuce and tomato sandwich. Still hoping for a better quality Turkey sub, I tried again, this time I ordered from the favorites menu. I also requested cheese. I got two paper thin slices of turkey and one paper thin slice of cheese that I paid extra for! It's bad enough that the price of food,goods, and services have gone up. But considering you pay more for the favorites vs the originals, at least put enough meat so that you can actually taste it over the lettuce and tomato. Then considering you pay to even have cheese on this sandwich, you should get more than one slice per half. Im super disappointed that there aren't any bonafide deli's like on the East Coast to buy sandwiches from and even more disappointed that with JJ's knowing there isn't much competition, they sell us the bare minimum. read more

Jimmy John's - A half of a "favorites menu" turkey sub with two paper thin slices of turkey and a paper thin slice of cheese which is an up-charge. - Sandwiches Near Me - Laveen, Arizona

Service is terrible it's Wednesday Oct 4 at 8:47pm and the lady seems like manager maybe said they're closed because she wants to go home... then recommended I go to Firehouse subs... like what kind of business is this the fuck you mean go to firehouse subs if I wanted a different sub spot I would've went there to begin with thats like someone walking into Tmobile to sign up and they say go to Verizon because I want to go home make it make sense. They all three need to be fired. read more

Went half an hour before closing as my pregnant wife was craving it, and they greet me with we threw everything out. I understand going near closing time is less than ideal, but as a restaurant especially a sandwich shop... is a bit ridiculous to close 30 min early, and I worked in the restaurant industry for many years. read more

I work down the way from Jimmy Johns, not even 2 miles away and my oder took over an hour to get to me. No! It never came because I canceled. When I called to cancel I spoke with Shannon the "manager" I explained that I was not even on my lunch break anymore and did not want the order. Shannon said she would void my order so I would not be charged then hung up on me! When I called back to ask her why she hung up on me she denied it ever happening and said "you can think what you want, goodbye" and hung up on me again. Very poor customer service and "Freaky Fast" could not be more inaccurate when it comes to this place! read more

"Jimmy Johns, Freaky Fast!", that's because they don't put anything in the sandwich. I ordered a #12 Beach Club sandwich because it says it comes with Avocado Spread. I get my sandwich and take a bite and it feels like I'm eating a shredded lettuce sandwich. Hardly and meat in it, can't taste any Avocado Spread, can't even see any Avocado Spread. After dissecting my sandwich I found a thin green haze I between the two slices of cheese. Might as well not list the spread as part of the sandwich when there isn't going to be enough of it to taste it, let alone even be able to see it. Honestly, every part of the sandwich, from the hard on the bottom chewy bread, rabbit feed lettuce, sour tasting cucumbers, and invisible Avocado Spread made this the worst sandwich I've ever had. This is my third attempt trying a Jimmy Johns sandwich and in my opinion, they all suck. Updated 5-12-17 Changed review from 1 star to 3 stars So after months and months of arguing with coworkers about the quality of Jimmy Johns subs I gave it another try and got the Vito. Surprisingly the Vito isn't half bad but needs a good Red Wine Vinegar which most sub shop have. So I went out and bought some and put it on my Vito a few days later and now I have a Jimmy sub I like. So far all the subs stink except the Vito when you add red wine vinegar to it. I even tried the Turkey Tom and was disappointed to find that it DOESN't come with Provolone unless you ask for it and pay an extra $1. It has hardly any meat on it and is heavy on shredded lettuce and mayo. What keeps me going back to Jimmy Johns now however is I'm addicted to the Chocolate Chunk Cookie. So I get a Vito and doctor it up with my own vinegar and get a cookie and I'm good! read more

I went in around 2 and dined in. The service was great the cashier was helpful and friendly haven't been to Jimmie's for awhile but it's still the same great taste I remember! read more

I normally don't leave reviews but dang... I've gone to the location 3 times and every time the door was locked during business hours. Deliveries also don't make it after an hour when I live minutes away. Ordered delivery today because I'm sick and don't want to give people a cold. Driver argued that he definitely went to the address yet there's no food and nobody showed up per my doorbell cam. Wouldn't waste your time with this place. read more

Decided to come here today with my boyfriend instead of subway and we bought a number 16 and another sandwich. The first one we had was great and the second we decided to eat once we got home and we found some black bugs crawling in our sandwich weirdly enough. We had told the person making our sandwich no onions and we found onions in our sandwich with a nice little surprise ( black small bugs). Wouldn't come back here again since there are some sanitary issues going on. Very grossed out read more

Wanted a change from my usual Subway. Not worth the price. Spent $33 on two skinny subs with no meat to speak of! Very disappointed to say the very least. Used to go there often a couple years back. I will never go back. read more

Jimmy John's - Look like $33 worth of food to you??? Enough said - Sandwiches Near Me - Laveen, Arizona

Paige was very nice when delivering my food! I'm really sad I wasn't at home to give her a tip.

It took one hour and 20 minutes for delivery of four subs and we live 3 minutes away. Called in and was told there was nothing to be done about it, no discount or anything. I'd prepaid with tip and had three hungry kids, or I would have cancelled. Unacceptable for a supposedly "freaky fast" business. read more

Zero star. It's 7PM Wednesday right now and their website says that they close at 10PM! What the heck Jimmy Johns? Calling corporate about this. read more

Horrible place. We have never ate here before but was in the mood for a sub. Horrible experience/place. First off, they are expensive as hell. They don't cut the subs & when we asked if they had a knife so we can cut and they said no. They said they don't cut them but didn't even offer to take our sub to cut it. Why is this not offered to begin with-"would you like your sub whole or cut?". They dont do meat substitution. They dont have bread variety to choose from. Subs are plain. They pile on the lettuce. We were talking to one employee asking questions & im assuming it was the manager who had to come up & start answering everything & not giving the other Employee an Chance to answer or help. It was 7:37 when we paid for our food & we ate inside. We knew they closed at 8 but about 5 min before closing they were turning off some of the lights inside and made us feel like we needed to hurry but we were just about done anyways. Just horrible & not worth it at all. So many other places to get a good tasty sub with better service for a better price! read more

Although my food was fine, I went in to pick up my online order and it was not even made. (I went 30 mins after placing my order. Which was when it stated ny food would be ready) When I arrived a guy and girl were in the back room hanging out laughing, and it wasn't until I shouted "Hello" did anyone even acknowledge me. I told the boy I had an order and he stated there was no online orders, then pulled a paper out of a machine right in front of me and said, "oh my bad, let me make this for you real quick". He had the nerve to ask me how I wanted my sandwich.. MY ORDER WAS ON THAT PAPER. Why is he asking me? I was irritated and just told him again. I have not been back since.. read more

They don't deliver to their community yet. Sad 5 minutes away and they won't deliver across the street from 75th avenue. I guess I'll eat somewhere else. Maybe they should reach out to Pizza Hut and see where they deliver to. read more

They do not deserve nothing even a one star Hardly any meat on there sandwiches. Don't waste your time and money

This place was great! Every since they changed management their customer service has improved greatly. I remember coming here a few months back and my order was almost always wrong so it's great to come back and see this much improvement! Keep it up guys! Doing great :) read more

Never will I go here again. The last 2 times we went there the roast beef tasted spoiled and that is sad as we used to go here all the time. Not sure what happened but now I am trying to find a place that has a great roast beef sandwich. read more

Owner and General Manager need to know that you have an employee that has no handicap plate nor plaquer for handicap, parked in a handicapped spot at the hospital at 51st and Baseline for more than 15 minutes to make a delivery! This was the only handicap spot left. AND, it's illegal to park in these spots without any signage on your car to do so! This post has gone viral on FB and not by me! I came across it and I am reposting here! read more

Jimmy John's - Employee illegally parked in handicap spot at the hospital making a 15 minute delivery without and plaquer or handicap plate! 6.2.18 - Sandwiches Near Me - Laveen, Arizona

Does this place remain in business because of the 'humorous' pee-drawings pictures in the bathroom? The two young workers behind the counter seemed to go out of their way not to provide good service, but to make fun of a customer, very sad. The service was not great, the "freaky" speed it took to make the food was not any better than any other sandwich restaurant, and frankly the food did not really compare with other sandwich places. Bread was plain and fell apart easily and meats/toppings were bland in comparison to other places. Don't need to give my hard-earned money to this place. In fact can get a much better and tastier sandwich at JMs, FH, or SW. read more

Horribly overpriced for the amount of food you receive. And cheese is extra on almost everything.

We ordered lunch to be delivered at work. One sandwich with no onion, one with extra mayo packets and one ice tea. What we got was one sandwich lots of onions, one sandwich no packets of mayo and no ice tea....call them they brought an ice tea, but no ice or a straw!! Who does that??? I just don't think this place has it together at all. Never #jjohns!!!! read more

I was very disappointed with the service at Jimmy John's on Baseline a new store I went in and ordered a sandwich and Ordered a pickle as well. I was told by one of the cashiers that they were not allowed to put it in a bag because we didn't call to order. So here I was carrying the sandwich and pickle with no bag out to my car. Isn't the customer always right shouldn't they have provided a bag anyway? Very disappointed read more

Derek is a fantastic owner. My email is Texasmike936@gmail.com if he reads it have him give me a message

Since when is is OK for the proprietor to decide whether or not the patrons can or cannot have sugar for their ice tea!? Unreal the staff told us the owner didn't want sugar in his establishment. Not even sweet tea!! Really. I was FORCED to walk over to Panda Express to get sugar. I am positive the corporate office wouldn't approve, which is why I'll be calling them! There are too many other choices locally to ever go back to that restaurant. The owner is an idiot!! read more

I really don't know what some people are complaining about. Every time I have been to this location the employees are friendly the the sandwich is spot on. The Bread is perfect and tastes delicious. read more

I live in Laveen, and let me tell you the food options leave a lot to be desired. I am not going to review the actual food. Its Jimmy Johns. Its exactly the same everywhere. What I am going to address is the accuracy of orders, and the customer service. When the store first opened, I was pretty unhappy with the stores customer service. They refused to deliver to my house, but would deliver to my NEXT DOOR neighbor. Eventually we talked to the manager and he said we could call and they would deliver. After that, we started ordering delivery a few times a week. We have never had issues with order's being incorrect, and I am a vegetarian that requests quite a few changes to my sub. Today I went to place an order, and Sarah told me that they only had one driver and it would take 40 minutes for my food to arrive. I told her this was fine, and thanked her for warning me. Sarah called me back, and let me know that they were going to give me the order for free because of the wait (even though I was fine with the wait) and even gave me a free drink! She promised that my food would arrive in the next 20 minutes, and my food arrived 10 minutes later. Hands down the best customer service I have ever received in Laveen. read more