My wife and I both got the BBQ Brisket burger. We both liked it. I think it could have used a bit…read moremore sauce. Service was really quick. Fries were very hot. Place was clean. I do enjoy going here from time to time.

Everything the staff is 100% engaging. Friendly always smiling…read more The restaurant is clean. The atmosphere is always amazing. The food tasts amazing. It always leaves me wanting more.

The food and service is always outstanding!! Today 3/12/26…read morewas incredibly outstanding!! Jeremy Webster (I ask him his name) went above and beyond with my $70.00 order. His sincere kindness, helpfulness and accuracy was spot on!! Did little extras with communication to make sure my order was as I needed. Just after finishing my order I Believe manager was needing to fill shift for possibly a call in. Jeremy raised his hand to comply. This was at 10:40am and shift needed was until 9pm closing. He told them no problem he'd stay and help. His parents should be proud of the way they raised him because he is is one heck of a guy. You are lucky to have him on your team. THANKS JEREMY!!!!

Great food, fast, great customer service, never a bad experience. Employees work well together…read more Nice environment.

8-10 person bar, good sound system lots of tables in and out. Tavern pizza, Chicago beef sandwiches…read moreand dogs are excellent. Not your normal beef stand with this cool of an interior groove. Had the hotdog and Italian beef. Poppyseed bun on dog was soft as a Twinkie and the dog was the real deal. The beef sandwich was excellent. Put it on the list!

I ordered the chili cheese, Polish sausage and the chili cheese fries. The presentation is as good…read moreas it can be for this type of food and they did a nice job with keeping the menu basic and simple. The taste of the Polish dog was good. the bun was soft. It was portioned correctly. It just was very bland compared to what else you can get in Grand Rapids. The chili cheese fries also were not horrible but I wanna say they were great. It is just gas station cheese and chili from a can. Again, not horrible just nothing special. Overall, I probably wouldn't recommend this place but I also want to steer someone away either especially if you are drunk and at the bar across the street. I'm sure it tastes much better. That being said, I think it's a perfect restaurant for its location. There is not a ton of competition directly next-door or across the street. And technically, the Bar across the street has food of a similar quality however it is a nice alternative It's up to you. There's much better places in town for hotdog however, I would give the spot another shot to try the Italian beef. I have heard it is not excellent, but I have not had it Personally.

Went to the Black Napkin yesterday for lunch and it was pretty darn great…read more Best burger and fries I've had in forever. The young lady taking the orders was so friendly and caring. Highly recommend

Delicious all around- the Black Napkin is a frequent craving in my household…read more The Big Malcolm is our go to burger (I get the vegetarian version and my partner gets a regular one). Highly recommend the salt n red wine vinegar fries and trying out their various dipping sauce. We have tested all of their house made sodas and the golden cola is our favorite. The line can get long so if you have flexibility I would recommend trying to go at a less popular time if the wait is important to you. Friendly, down to earth service. Cute spot in a smaller space so you will likely end up eating to go.

Food is pretty good I went in for two chilidogs and the buns were stale I asked the people behind…read morethe counter if they had any that were not rock hard they said no. After some talking the boss finally came out and gave me a refund. If they had no deliveries that day they should not have been selling old food. The worst part may have been that no one acted like this was unusual!.

Oh, Mr. Burger. So much nostalgia walking in here with my daughter. I remember growing up in town…read moreand coming here with my grandparents. Don't come here expecting fancy, expect diner food that hasn't changed. You can order anything from the menu all day long, so breakfast for dinner is a favorite! The kids menu is simple and has a variety for kids. The portions of the kids items are perfect with 2 pieces of chicken and some fries. The staff seemed to be a bunch of young high school aged kids and they were all friendly and helpful. They were constantly cleaning the dining room which was great to see. The food took about 10-15min, which was reasonable because they were pretty busy. The fries were crispy and I enjoyed my chili dogs for what they are. I'd add cheese next time though because the girl taking my order wasn't sure what was included on it and I said to just make them how they normally do.

My experience here has always been great until today. The people here are usually so nice and…read morefriendly. There was a lady who works there today that I remember seeing at the 28th street Burger King before. I'm not sure what her name is, but she had a platinum wig on today. Both of my experiences with her were unpleasant. We ordered two coke icee's and a large water. When we pulled up to the window, it was the woman with the platinum wig at the window, which wasn't the lady who took our order through the drive thru speaker. She gave us our two coke icee's, and as I was asking about the water, she slammed the window shut. Then, after she saw us waiting, she came back and said, "what are you guys waiting for?" Very rudely. I told her that I also ordered a large water, and then she told a coworker that they don't sell large waters and gave me a small water. It felt very disrespectful and very different to how all of the other workers there have treated me. I go to this Burger King often and everyone is usually so nice, so it was sad to see one person ruin that.

For decades, this BK location was known by residents of the Northeast side, to be the worst one in…read moretown. Then they closed. It eventually reopened, about the time BK ads were promising higher quality food, a better attitude, and Whoppers wouldn't have iceberg lettuce cores on them anymore. At first, it did seem to be better, but after a few months it just seemed like the old Burger King was clawing it's way back to the norm. Employees screaming at each other through the drive thru speaker, because they don't know the mic is on. Making you pull over in the drive thru, to wait for your order, even though you are the only car in line. Sandwiches that look like they were assembled with someone's feet. Lettuce that doesn't have even a faint shade of green. And so on, and so forth ... The more they tell you things are better, the more they stay mediocre....at best.

What an amazing, hidden gem! It's easy to miss this place but when you find it you won't forget…read moreit. They have the most creative burgers (smash burger style). The portion size is huge! The fries too...omg so good! The inside seating is cute. There is not a ton of seating if there was a rush hour, but you can always order ahead online and that would speed it up for you. Definitely give this place a try!

The atmosphere here definitely hits the nail on the head in regards to the Bigfoot motif, without…read moregoing overboard. Not sure what the bright orange colors have to do with Bigfoot, but I liked it. This is an order and pay at the counter and they'll call you when it is ready. This is not fast food, everything is cooked to order. I ordered a Yeehaw Burger ($18). This is a 1/2lb Bigfoot Blend Burger, Sharp Cheddar Cheese, Crispy onion, KC Style BBQ Sauce on a Brioche Bun. The meat is a blend of Brisket, Bacon, and ground chuck. The blend itself is excellent. I could definitely taste the brisket in the blend. The burger itself as a whole was very good, it just missed in one regard. The bbq sauce was not to my liking. They have a lot of options to choose from though. The fries that come with it are very good, nice and crunchy. The service was friendly and efficient. Overall a very solid 4 star review. Would I return? Yes, while it's not going to crack my top 5 in the area, it is a very good burger spot and I highly recommend a stop.

Great amazing food amazing people and service 10 outa 10 would recommend definitely will returnread more

Okay. We should've come sooner. This is the best burger and chicken sando I've had in a looonnnggg…read moretime. Dare I say... better than In- N - Out! My kids loved it, the hubby loved it, I loved it. 5/5. The staff were friendly and the milk shakes were on point. Mine was spiked and it made me happy all day. That chicken sando though. Wow. Perfectly balanced with a carrot slaw and just a touch of chili oil to get a sizzle all held together with a decadent brioche bun. Voila! So delicious! I had a bite of hubby's burger and it was melt in your mouth awesome. I secretly love it when a restaurant has a small menu. I always hope it means they do a few things really well. Nonla lived up to all my expectations. Fast, but leisurely in the inviting diner atmosphere. The kids enjoyed asking me for $$ to play the games. Luckily, they were all winners. Hubby says this is his top 5 place and we will have to come back again soon! He also implored me to write an unequivocal 5 star review... a rare request from his mouth. Thanks Nonla!