I'll admit I haven't been to JJ's in over a year. But we went today (10/7/25) and I've always been thankful for the Unwich being available since I can't have the bun due to Celiac disease. When I got in I said what I've always said that mine would be an allergy order and the woman growled out "What do you mean by an allergy order." So I figured she was new and I explained that they change gloves, etc and she's like what is it that you want me to do? She was so rude then I found there was another woman there who was very nice but she wasn't doing my order. My order was made and I watched the woman carefully but did not trust her and she wrapped it and didn't write GF on it as they usually do as my husband also ordered his gluten sandwich. The 2nd woman did mark GF on my order and I told her what I just experienced was not acceptable! I found out later through a person that used to work there that the very rude woman is the General Manager! And it's also a training center for new employees! Contacting Jimmy John's was worthless as they said I should go and talk to the General Mgr. Apparently they don't care how their customers are treated and I will never go to another. Firehouse Subs and Jersey Mikes is much better. read more