Worst & Slowest Jimmy Johns ever. Get ready to pay $15 for a sandwich that is 90% bread that takes 20 minutes to receive!

This is the #5 VITO. So lazy. Get ur shit together people. Do not recommend this location. Took 25 minutes in the drive thru for 2 subs and my sub looks like a flatbread.... read more

Jimmy John's - This is the #5 VITO. So lazy. Get ur shit together people - Sandwiches Near Me - Clarkston, Michigan

We picked up our order so I don't know what the place looked like. Sub tasted like any other, no issues. The only issue we really had was how long it took. So much for freaky fast... read more

Slowest service ever will not be coming back ever. this place sucks, go to the jimmy John's on Dixie highway 2 minutes away.

I got a vito that was pretty much bread. Very disappointing and too expensive to be mostly bread. read more

Jimmy John's - a person holding a hot dog - Sandwiches Near Me - Clarkston, Michigan

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Normally I'd give this place a 10 but the absolute worst thing fir a drive through is to go hone and find you got the wrong thing. My son and I can't eat wheat and ordered 2 unwhich sandwiches..... got home..... not unwhich. Frustrateddddd!!! read more

Jimmy John's - Two sandwiches full of wheat. And 3 sandwiches is 24.00. - Sandwiches Near Me - Clarkston, Michigan

Came here 15 minutes before they closed and they refused to take my order when I came through the drive through. I understand they just want to close out their shift but they should still honor their hours. I Will never be back to this location. 1/16/2025 read more

If only you could leave zero stars. That's what they deserve. Have given them the benefit of the doubt since we moved into the area four years ago but today was the last straw. Being this isn't the first time this has happened I had to leave a review. Placed an order at 11:49am, fully expecting it to take a half hour for delivery, but when it hit 1:06pm, I fealt it was time for a call. Response from the gentleman, we have been so busy and have had thousands of dollars run thru here, we honestly didn't have a chance to call you and tell you we do not have a delivery driver today. If you would like to come pickup the order, I can take off the tip and give you a free bag of chips. Lmao. read more

I wish I would have read the reviews for this location before stopping here. How horrible! But at least the bathroom was clean for my young son to use. If you ask for no lettuce, you should receive no lettuce, not your sandwich without tomato and enough lettuce to make a salad. Also, I don't ever remember it being so expensive for a sub and a drink. I'd pass on this location if we are ever in the area again. read more

Jimmy John's - Lettuce anyone? Glad I asked for it to be left off - Sandwiches Near Me - Clarkston, Michigan

This is the worst service I have experienced. I ordered a sandwich for delivery and after an hour went by I decided to call. The man over the phone proceeded to tell me that my online order came in just as there delivery man left with 4 order. Then I get a notification 5 minutes after the phone call that my order was out for delivery...another HOUR goes by! The delivery driver calls me because he's lost. When he finally finds my house he proceeds to tell me he couldn't read my address because he just got EYE surgery and can't see 20/20 yet.....WTF!? How they have someone who just had eye surgery driving around with deliveries is beyond me. My sandwich sat out for two hours so I ended up throwing it away. My drink didn't even have ice in it anymore it was so watered down. This place sucks. read more

Updating my review: This is a pretty solid location just severely short staffed. My food is always made correctly and ready when I get to the window or when they finally deliver it. The main issue is just slow delivery and long waits at the drive thru. Both are completely out of their control as they only have the same 2 people working all the time. I will definitely still come here and support them often, I just have to make sure to prepare myself for a longer wait when I go. My suggestions: Order delivery way in advance or get there around 11 or after 1pm. Otherwise be prepared to wait a minute. Don't get mad at them, they are trying their best! If you want to be rude and impatient....They are hiring, so you can send your kids to work so it'll be faster for you! read more

How does a sandwich shop plan on making sandwiches for people when they don't even respond to your drive-through. After attempting the drive-through multiple times now with no answer I decided to call the shop to see if they were even open. Shocker, they most definitely are they just don't feel like answering their drive-through window for customers. This is the second day in a row of this happening. What's even worse, is when you place an order through the phone for anything greater than a single sandwich they clearly don't know how to handle it. We ordered a box of subs with only two options and lo and behold they managed to mess up both and give us completely different sandwiches. I didn't think a sandwich shop could suck so bad. $50 box of sandwiches completely gone to waste because people were allergic to the contents of the sandwiches they did give us. read more

Excellent service in drive thru. Very cordial and got my very detailed order right. Go there

Very rude employees. The manager is also obnoxious and lacks people skills. Sandwiches are made wrong and bread does not taste fresh.

I ordered a Tuna unwish with peppers which came to $8.34 (includes $1.99 del fee) well when it FINALLY ARRIVED 38 minutes later all I received was a table spoon of tuna and a bunch of peppers. NO COOL!!!!!! I will not order from them again. Thanks MICHAEL!!!! NOT!!! read more

Hi! I'm one of the employees at this location. We have recently deicded to retrain our current staff and part with some of our staff who seemed to be hurting and inconveniencing our customers. The delivery driver who was demanding tips from customers has been let go and replaced by myself. We are working very hard to build our location up to the standard you all deserve and while we are very understaffed, we are putting time into training our staff with a "quality over quantity," mindset. We sincerely apologize for all the mistakes and inconveniences and hope those of you who have been unsatisfied with give us another try! read more

Don't bother with this place - orders are always wrong and delivery takes minimum an hour.

I came here because I LOVE jimmy johns. My experience was awful. Where do I begin. First off it's Saturday at 2 so not that busy of a time. When I walked in there was a full line in the drive thru and no one inside. We proceeded to wait 23 minutes for our sandwiches and when we got them they were literally just thrown together. The phone was ringing off the hook but the manager said to another employee that "we are too busy to take phone orders" then while I was waiting for my sandwich the manager was yelling at the employees saying " we are over an hour late on some deliveries!" Awful! Never will be back to this location! Customer service and organization was awful! Side note: my sandwich tasted great even though it was just thrown together. read more

We finally gave up on this place. Order is wrong every single time. Takes forever to get your food. Don't bother

I ordered delivery from here before and it's been sort of fast.. but today, I waited an hour for my food. I called the restaurant, and whoever answered used a bad tone with me. I asked about my food and they gave me very short answers. On a Saturday, they only have one delivery driver working. I just don't think they should promote "freaky fast delivery" when I don't think I've ever had a fast delivery from this company. The driver pulls up in my driveway and sits there for 10 minutes before bringing my food up. I finally get my food, it's not fresh and tastes like it's been sitting in a hot car for a while. Gross and unappetizing especially after waiting a whole HOUR. read more

Staff is so nice I had a mixup with an order and Racheal and the General Manager Markim were so kind, gracious and professional!! Which you don't see anymore...I will continue to order from them ...thank you for all your help with my UNsandwhich Vito :) read more

Freaky f*ckin slow. Location sucks. Subway right across the street is just as bad. If you looking for a sandwich hit potbelly on Baldwin.

I had an order delivered and when they got to my house I didn't have my tip out yet so I as going to get it and the delivery guy asked me "so is there no tip?" And then I just looked at him kinda shocked and then he continued on to say "if I called you and asked for food you would expect to be paid" and walked off and I found it very very rude and I normally order from here so it really shocked me they would hire someone so rude. read more

Doesn't even deserve 1 star. I ordered a Gargantuan with peppers, jalapeño chips, and a cherry coke. Idk what sub I got, but it sure as hell was not a gargantuan. Then the pre-pubescent man child told me to my face it was a gargantuan. I've had many gargantuan's in my life, this was no gargantuan. They didn't even put peppers on it. I also received BBQ chips. How?! BBQ is not pronounced or spelled ANYTHING like Jalapeño. Save yourself and just go to the subway across the street or go to the one in Auburn Hills or Waterford. Jimmy John would not approve of his name being on this location. read more

Jimmy John's on Sashabaw is the worst delivery place in Michigan. I ordered a sub and chips at 10:47 a.m. My sub never came. The first time I called to ask if my food was coming the woman answered and said it should be already delivered. I told her it didn't come in this delivery and should be in the next one. The delivery guy never came back. I called Jimmy John's and no one answered the phone. I let my phone ring until it was disconnected after three minutes of ringing. I know two other people who also ordered subs today and did not receive their subs. The only refund I got when I went to jimmy john's was a cookie. That was suppose to be my lunch. Within this time I ordered a pizza from Hungry Howie's and it came in twenty minutes. Thank god for Hungry Howie's freaky fast delivery or I would have had no lunch. read more

I ordered and tried to use a gift card. The employees took about 10 minutes to figure out that I could not use the card because they said it had not been activated. I am okay with it not being activated and not using it. What was annoying about the experience: Not once did anyone apologize for making me wait. A cold 8" sub with chips and a coke was $11.83. Seriously expensive for an okay sub, chips, and a coke. I don't get it, what is the big deal about Jimmy Johns?? It is mediocre at best and expensive. read more

Took 25 minutes for 4 sandwiches! That is NOT freaky fast, it is unsatisfactorily slow! Asked about our order several times, only to be told they were working on it. We were the only ones inside the store, they made the drive through orders before ours. Ugh! read more

This location sucks. For some reason their sandwiches don't taste like normal jimmy johns. I'm not sure if they don't use enough toppings or what the deal is but we're always disappointed. We started driving to the one on Dixie in Waterford and that location is much better. Same with the one in Baldwin by Great Lakes. Do yourself a favor and pass. McDonald's next door or Wendy's across the street would be a better option. read more

Waited there for about five minutes with no service, not even an acknowledgement that I was even there and there were about six people making sandwiches... I eventually just walked out. Bad business... Won't be back read more

Most of the time they don't have back up employees employees that don't show up at all or on time, so give them a bit of a break. Also if you had a driver who had red hair, I am sorry about what you experienced with him. feel free to ask for a different driver or order before 3pm monday- wednesday. There's also a very slow driver who works there and it takes over 15 min on an order. overall don't order 6+ sandwiches in the drive thru, be patient when they say I'll be with you in a moment, and call 24 hrs in advance for catering so they can make enough bread if you have a big catering order. read more

I have eaten at this location numerous times then I quit going because they always seemed to mess something up or leave something out of my order. I went through their drive through on May 16, 2018. I ordered two turkey sandwiches, one on a roll and one on wheat bread. Both were made exactly as ordered. The best part was the super fresh and delicious bread and roll. The bun (roll) was super fresh as was the wheat bread. My entire order was correct, and my chocolate chunk cookie was even fresh. I was so impressed, that I called and spoke to the manager and told him how much I enjoyed my lunch. I'm glad I gave them another chance. read more

Literally the worst jimmy johns I've been too. Subs so slow you'll die. Ask for no vegetables, still get a sub loaded with lettuce. It can't possibly be that hard to make the same 12 sandwiches all day. read more

First, let me start by saying that as an employee of the high school, it's been incredibly convenient to be able to quickly order online while my class is still in session so that my food is ready and waiting for me when I go on my very short lunch break. I've done this many, many times over the past couple of years without a problem. I pay with my card online, the attendant at the door of the high school signs my slip, and I pick up my food when my break begins. HOWEVER - my last experience was so dreadful that I will not be a returning customer. I ordered my food exactly the same way I always do, and it never came. The driver who did come with a bunch of orders said that there was another delivery on the way. Still no sandwich. When I was able to call to investigate (2 hours after the order was placed), I spoke with the manager who claimed no one was at the door to take the order and that they'd called my phone 5 times and no one answered (because I was in class). So they left. I told them that I'd done this a number of times and never had a problem and that there's always someone at the front door. There has to be for legal reasons. The note on my order even said to use the main entrance and leave with attendant. After I explained this, the MANAGER said to me, "I don't know what to tell you" and then started making a bunch of excuses and continuing to blame me. So, I asked him to refund my card since I'd already paid online, to which he replied, "I'll try." You'll TRY to refund my card? I explained to him that I had ordered food that I did not receive, so I either wanted what I paid for, or I wanted my money back. He THEN proceeded to tell me to "not get snippy." I worked in the restaurant industry for years - even at a Jimmy John's location while in college - and I've never experienced such rude treatment. I soon found out that many staff members at CHS have been having very poor service since the store has been under new management. DO NOT risk it. There's a location on Dixie Highway that will give you MUCH better service. read more

Horrible. First time at this location. Ordered 3 sandwiches and all are wrong. How can "adults" not know how to read a receipt and make sandwiches? read more

Despite the reviews, i tried this one and had perfect service. Subs were done right (even with multiple modifications) and no wait at all.

They are not capable of making a sandwich without mayo... Even if you ask. #everytime

Too many hits and misses. This time it was the tuna fish sandwich. The tuna was so fishy tasting that it was not edible. We actually thought the tune was spoiled. No more chances. read more

So slow, my lord. I could get a pizza delivered quicker. Idk how it's acceptable. Sandwiches are always made poorly as well, wrong order of ingredients, sloppy construction. Overall mess. read more

Awful, Took over 40 mins for 4 sandwiches to be delivered... Freaky Slow...Sandwich was a mess....When I called the manager was just rude!

This is the slowest Jimmy Johns I've been too! We had to tell them our order 4 times! We waited 30 minutes in the drive thru only for our order to be incorrect!! I unfortunately have been to this location multiple times with freaky SLOW service and incorrect orders! I will drive out of my way to go to a different Jimmy John's. I know it will be faster read more