I came to a Robotics competition for my grandson and we were told to come to Santana Row. I was so…read moreexcited to see there was a Maido here. This was the first shop we went into and my eyes didn't know where to look first because the selection is huge, I came out with a midsize haul, when to lunch and came back to complete my shopping. This stop definitely made my weekend.

The coolest little shop-…read more I love the pens- its pens heaven - you one the feeling when you get a. Really good pen- and when someone takes it ? How that sucks ? In healthcare pens are a necessary component of your day.. good ones disappear quick - so when you know- you know... The staff is helpful Well layed out Lots to choose from - little nick backs but useful ones - I got some little bag for groceries- as we have been conditioned to use them or be fined - so these work well for me .. Some things are very reasonable - others eh ? But it's right there - so get it while you can - it's easier .. I like it - I stop in every time I go to Santana Row - yes I end up buying something every time ... come by- you will be happy you did ..

We have been big fans of Laderach chocolates for a while now. We stopped by when we visited the…read morearea on a weekday afternoon. This is a pretty small location, but there are a lot of items available that are organized & nicely displayed. Wonderful customer service stood out from multiple friendly & helpful staffers. We were welcomed & invited to sample. Getting my questions answered became nicely conversational. Delicious products & great staff made for a truly lovely experience.

I stopped by today to see if they still had their limited edition FrischSchoggi with Roasted and…read moreSalted Corn. Unfortunately they had run out. I looked around the store and loved all the nicely displayed boxed chocolates. I have been a customer for several years and know how delicious their chocolate is. Jose, the kind employee behind the counter, offered me a sample of chocolate of my choice. I decided to try a piece of the FrischSchoggi Dubai Milk Chocolate. It was delicious. I loved the crunch of the kataifi threads and the pistachio filling. I decided to buy a piece of the FrischSchoggi Dubai Milk Chocolate. I also decided to buy a few pieces of the mini mousses. I picked the orange chocolate for myself and the hazelnut for my husband. Jose boxed both mini mousses in a cute little box. I really appreciate the customer service I received from Jose. He took his time with me and answered several questions I had about the mini mousse chocolates. We tried our chocolates after dinner and they were so good. I would definitely buy the mini mousses again as well as the FrischSchoggi Dubai Milk Chocolate.

Got a sweet tooth?! I sure do! Sugarfina is that luxury candy IT GIRL! Wanna wow a friend or a…read moremother in law (given she likes candy) with a nice candy gift?! Looking to stuff a gift basket to spoil your besties?! This is it! Nestled in the heart of Santana Row among bustling shoppers and locals sipping their blue bottle coffee is Sugarfina. The vibe is giving cute girly luxury candy! I love the big white floral decorations and things. I bought a bunch of large boxes that were on sale for gifts! So check them out before end of August!

The experience we had with Sugarfina is just utterly terrible that I recommend others to approach…read morewith caution.. Sugarfina is supposed to be a premium candy brand. As suggested by it $9.5 a cube of candy and pretty packaging. I thought at a premium price point of $9.5 I would be getting good quality candy. This is my little luxury. And I was so excited. But.. We bought five cubes of candy, 2 of which are dark chocolate almonds. The almonds tastes oxidized, you know that rancid long expired nut taste. It's not edible. Both boxes have the same rancid taste issue. We live two hours away so it's not practical to drive back for an exchange or refund. So we called customer service. It took a long time for a representative to be available to help us but that's ok. The representative promised a full refund and shipping us a replacement. We weren't expecting that as I just want the two inedible cubes refunded. But I appreciate them promising to make it right. However, two weeks has passed and we did not receive any refund nor shipping confirmation. So we called again, which again took a long time for a representative to be available. We explained the issue, and were told the first ticket was probably not submitted. They promised again a full refund and shipping us a replacement for the two defected products. And weeks passed nothing again. We called a third time. And I really just want the two cubes of inedible candy refunded. And was told "well we refunded you". But it's been 7 weeks there was truly no refund.. After three long calls and empty promises I gave up on trying to fix it. I'm just expecting adequate quality for what I paid for but they can't deliver. This is not advertised as your average brand. So I believe customers should receive not your average product. I don't condone these empty promises and false hopes either. Candy is supposed to make us happy. But this candy caused so much heartache for us. We did everything we can to delay the review and try to resolve it first. I genuinely always believe a bad product could be an accident and the business is willing to fix it. Instead of rushing to review I always reach out and explain and resolve it. We tried and are tired. I don't want this to happen to anyone else. If you do buy their candy. Please try it before you leave the place..

Incredible find. I was taking my daily walk and decided to venture further down Pruneridge and I…read morenoticed a group of stores including Karizma. After taking a quick look at the through the window, I decided to venture in because most of the items I saw were totally unique and looked to be specialty items. There was a nice young lady that was very helpful in describing the items to me. There was a variety of items: mini sculptures, necklaces, east African clothing, greeting cards and many other little trinkets. There is also a nice american western and shoe repair store next door.

10/10 service and collections. I was recommended APM by a coworker and have been back almost…read moreeveryday! Madeline & Sebastian are the best at what they do and always get me the pieces I love!

My parents and I have always been treated well by the staff! They really know how to get returning…read morecustomers with their great service.

What a colorful and sweet smelling store. As with most big city stores, it's pricey. If you're…read morelooking for a two pound Kit Kat or unique apex flavors, stop on by and pick up your stash. Skip this stop for any of the typical candies--the price doesn't warrant the purchase.

4 stars for the great location! The girl who was working the…read moreday shift today 12/16/24 is very unfriendly. She needs to have a better outlook on working at this amazing candy store in the beautiful Valley Fair Mall. The store is clean and has the best candy!! I filled up my ziplock bag full of gummy bears and ate them allllll!!!

I helped my wonderful son pick out a bouquet of fresh blue roses for his beautiful girlfriend. The…read moreexperience was so much fun. The girls in the store were very helpful, kind and patient. I feel the manager went out of his way to make sure my son was happy with his selection. I highly recommend you try out this store and purchase roses for your loved ones. The roses last for approximately 3-5 years. I must add they smell absolutely amazing. Highly recommended.

So nice to having a place in Bay Area where I can purchase preserved flower, they do have multiple…read moreshapes and colors flower, so good to have it as gift in special day.

I wanted to stop by here, while we were on the mall, to pick up some Christmas gifts…read more We were warmly welcomed once inside. It's extremely busy in there. It's not too big inside so it can get crowded. I made my selections and waited to check out. There was a lot of confusion on who was next. We were finally helped and we were able to select a chocolate of our choice for our free sample. I also had a coupon that I was able to use. I'm glad we took care of that because I know it's only going to get busier as we get closer to the holidays.

Can never go wrong with some California milk chocolate brittle…read more They have good customer service and you can always find cute seasonal boxes and candies. Check out their Day of the Dead chocolate boxes! They are too cute (see pic for reference).

While walking around Japantown, we stopped into Classic Loot after seeing their cute pink signs on…read morethe corner. The girl working was super nice and friendly. We looked at all the cool stuff (new, used, vintage, trinkets and accessories). So many fun things! Such a fun vibe. We can't wait to go back!

I just learned about Classic Loot this week and had to go check it out. It's a shop in Japantown…read morewith new and secondhand items, like men's and women's clothes, purses, jewelry, Sanrio merchandise, plushies, crafting kits, greeting cards, and more. It's very cute and very clean, and doesn't seem like a thrift shop at all. The young woman working there was friendly and helpful. I saw lots of little things I wanted to buy, like the tiniest Labubu I've ever seen, but didn't end up purchasing anything. Most of the clothes and accessories for females seemed targeted toward young people, but I'm glad I stopped in and checked out all of their cute loot. Be sure to bring change for the metered parking or plan to use your credit card.