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    Jim Bass Ford

    2.7 (60 reviews)
    Open 7:00 am - 7:00 pm

    Services - Jim Bass Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Recommended Reviews - Jim Bass Ford

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    I traded my Tundra with a camper shell for a new Nissan Frontier on 5/9/24 with an agreement that I would keep the camper top. I retained the text conversation (see attachment). It clearly stated that I keep my camper. 2 weeks later after the deal is completed (they were paid in full on day one) and they decided to keep the camper. Just because you have a verbal and written agreement with Jim Bass Ford evidently means nothing. STAY AWAY FROM THIS DEALERSHIP!!! I will continue to pursue my property and will post any updates. I have purchased many vehicles and had a great relationship over the years at Jim Bass Ford. Things change, managers change and now they have completely lost my trust. I will never be able to go back!!

    Approved?  Thanks Jim Bass Ford now I have a nice GMC Sierra Denali
    Vinny A.

    If you are looking for a great place to waste your time Bass Bunch Ford is the place to be. After two days of negotiation and financing terms approved by Ford and confirmed by the Sales Person Corey Writgit I was called to pick up the truck and upon arrival GM says Texas law does not allow co-signers financing. Big BS we have owned many new cars here. We felt that it prevented a great act of discrimination, but we are way happier now with a much better price on a GMC SIERRA DENALI. Be aware!

    used tie rod end

    I recently bought a truck here that was a blue certified vehicle with an extra four month warranty. Since I had a work truck I didnt drive it much and was punished for it. I put less then 2000 miles on a vehicle i had for 6 months and so far the ignition coil wires were coming out so i had to get a new pig tail and replace the wires myself since the warranty was no more, then the oil cooler lines come out and leak all the engine oil in a matter of seconds and now im stuck on the side of the road. idk what kind of inspections theyre doing but appearantly theyre not very good ones. so far ive spent more in parts and tows then i have in gas for the truck. 2-19-2023 After looking into what the problem might be, come to find out this truck looks like it has been into a wreck and they neglected to tell me this information when purchasing it. Even though a blue certified vehicle clearly states in the inspection that they make sure the oil lines and the frame are in good shape, this wasnt the case for my 2019 chevy silverado blue certified vehicle. The oil line was completely ruptured from the fitting and the framing near the control arm is severely bent. Control arm and tie rod ends have been replaced and they couldnt even put the shroud underneath the fan back on correctly. its was bent to hell. I shouldve known when my buddy (who is a body man) told me that the grill gaurd was crooked. Now i know why. Dont forget i put less then 2000 miles on this truck. This has been a total waste of money and i will be getting rid of this truck. i suggest to anyone that they do not buy used vehicles from this dealership because they do poor work. i posted pictures of what i found when crawling under the vehicle.

    We don't live in San Angelo but our son is attending ASU so we took his Mercury Mariner to Jim Bass Ford thinking if anybody can fix a Mercury it would be a Ford dealer. So he took it in for vibration and overheating. Two weeks later I called to find out what was going on. I was told they haven't checked it yet but they will get to it that day and let me know what they find. It wasn't long before I got a call saying they can't find anything wrong with car and that it appears to working fine. My son picked up the car and by the time he got home it was overheating. He took the car to an independent shop and they replaced the aux fan saying that the broken fan was the overheating problem and what made the car shake when driving with the ac on. My son picked up the car and by the time he got home it was overheating. So I decided to give Jim Bass another try. Three weeks later and multiple calls to Gabe, who was out to lunch, sick, or just off that day, I finally asked Tony to give me some answers on the car. Tony said there were no notes on the work order other than a bad water pump. Since neither Gabe nor the technician were there that day that was the only answer he could give me other than the fact that they could not replace it since they no longer had Mercury parts. So my son picked up the car, still overheating. I went to San Angelo to help my son replace the water pump, which we bought at an auto parts store. When I raised the hood I noticed there was no fluid in the coolant overflow tank. We drained about a pint of coolant from the system, took the water pump out which was spinning freely and appeared to be ok, so we replaced it and the thermostat just in case. I called Tony and asked him how the Ford factory trained technician determined it was the water pump. There was no explanation on the work order and no other information about any diagnostic testing. So we filled the system with coolant and there on the upper left side of the radiator was fluid leaking out of a crack. We went back to the parts store to get a new radiator and in conversation with the gentleman behind the counter, he told a similar story about Jim Bass Ford service department. I can only assume the service tech didn't do a pressure check or even look at the coolant overflow tank. Now the car is back on the road and I'm writing this review instead of calling the service manager to complain, so that other people thinking a Ford Factory Service Center is a sure thing for quality, fair and thorough service will reconsider taking their automobile to Jim Bass Ford. P.S. I was still mad writing this so I decided to look up the pump he said they couldn't get. I attached a picture from Ford Factory website parts. Still available. I'm in a state of laughable anger Now.

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    11 months ago

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    10 months ago

    Not worth making an appointment. They don't ever see it when you take it until days later. Not even a courtesy call for an update.

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    1 year ago

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    3 years ago

    Ask for Adam! He has gone above and beyond for us a couple of times. Great customer service, they take care of you!

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    5 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Jim Bass Ford

    Review Highlights - Jim Bass Ford

    Our salesman Lester Maberry went above and beyond to make the experience fun and easy.

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    All American Chrysler Dodge Jeep Ram FIAT of San Angelo - Oil leaking from below

    All American Chrysler Dodge Jeep Ram FIAT of San Angelo

    (57 reviews)

    Recently purchased a Ram 1500 Sport. I am very pleased with the truck. Very good ride. My…read moresalesman , Daniel was very good to work with. Was able to answer my questions. He was not forceful and was a big help in my purchase process and I appreciate his assistance. Every thing went well till I was handed off to the financial manager. The financial manager lied to be, saying that the bank required me to purchase Gap insurance. I advised him that I already had it with my insurance company and he said that would not work. They required me to purchase what they had to offer. Comparing the two policies, my savings with my insurance company would be about 300 for the life of the loan. The signing process went quick and no time to read, he did not even give me a copy of what I signed. Said that it would be a while for him to make copies. Made it sound like hours, and said they would send me copies. I got the paperwork today and read it. The Gap insurance page says that it is not required to get the loan from the bank. Called and talked with the bank and the guy laughed when I told him what the Financial Manger said. I called to discuss it, and the dealership said the lady who handles the cancelations works between 8-5. I do not like the fact that I was lied to and forced to purchase something that I did not need or want since I already pay for it at a much better rate. While the contract says it can be canceled within ten days, it is the fact that I was lied to. He took my positive experience and turned it into a bad experience. The salesman went out of his way to help, this guy should of had a can of Vaseline on his desk. I would buy from Daniel again, but I will not do so if this is the only guy who can sign the paperwork. A true used-car salesman mentality. If he is the only one who can close the deals, then I would say stay away. At least do not trust him.

    I took my Ram 2500 in for a diagnosis and was told it had a blown head gasket. I approved the…read morerepair and paid about $4,500 after they said additional parts like head bolts were required to complete the job. They also recommended an EGR cooler replacement due to possible moisture issues, which I declined at the time. When I picked the truck up, it overheated again within about 10 minutes with the same symptoms. I brought it back, and it sat for about a week with very little communication. After that, I was quoted around $12,000 for a full cooling system replacement. I then took the truck to another shop for a second opinion. They found combustion gases in the system and said it appeared the head gaskets may not have been sealed correctly. I was frustrated that after paying for a major repair, the original issue didn't seem to be resolved. Communication from the service department after the initial work was also poor. During this process, we were told that removing a previous review was a condition tied to working out a deal on another truck, which didn't sit right with me. To be fair, the sales team eventually helped structure a better deal, which I appreciate. However, my experience with the service department was very disappointing. they ended up posting my old truck for sale 6 days late so they either did 12 k in repairs or selling it defective or straight lied about what was needed

    Car Town Hyundai - Welcome to Car Town Hyundai in San Angelo, Texas!

    Car Town Hyundai

    (35 reviews)

    I had an absolutely amazing experience here working with both Rich primarily and Jimmy for…read morepaperwork later on. Both of them did a wonderful job of working to find ways to meet me where I was at and match what they had to me, not convince me to take on something they thought I needed. I never even felt like I was being sold to buy something but rather they did indeed have what it was I came in to find and buy already. Rich worked with me tirelessly to understand what my situation was, needs, wants, requirements, limits, preferences, etc. This really made me feel valued and understood as a car shopper with unique needs for how a car fits me as a person and the lifestyle I sought to match it. I knew what I wanted when I came in so this did help him identify my car specs. I also already owned a car by this dealer from another location for 4 years as is so the reputation and brand already sat well with me as it was. But even so, Rich really took the time, made the effort, and went the extra small steps to work with me on price, trade, discounts, APR, as well as simply pointing out factors of the car I sought out that matched my unique needs and wants in a new Hyundai vehicle. Although I was planning to hold for 2-3 months before trading in my previous Hyundai for a new model and make, Rich ended up making me an offer I simply could not possibly refuse (after my pass on 2 prior offers!). His candor, professionalism, concerns for my needs really won me over. From initial car questioning to test drive to the next day's follow up, he had my interest in mind first, not his of just making a sale. Jimmy then continued this support and care with paperwork and final sale specs making super clear all details, terms, numbers, and specs of the payments, coverage, warranties, etc. I never felt intimidated or burdened or confused by an onslaught of papers and terms but rather guided slowly through the process. I could ask questions freely, openly, and easily with clear answers given at any point. I liked not feeling pressured, rushed, or confused about what was happening at any point. Between Rich and Jimmy, I felt I got service to my need to get a car I wanted, how I wanted it, not sold a car to meet a quota alone. That is a big distinction. I would recommend anyone seeking a Hyundai vehicle to come here and work with Rich to walk away with THE car you desire at the best possible deal and benefit to you. I am now the very proud owner of a new 2021 Hyundai 2021 venue with no regrets of buying months earlier than planned.

    The service department proved dishonest, holding our car for days, making one repair, when the…read moresimple fix was a tire replacement. Even then, they recommended one tire, claiming it would be another day or two before they could get it in. Ultimately, we needed two tires, not one and regular Firestone had a complete selection in stock. The service manager proved unresponsive and dishonest.

    Mitchell Toyota

    Mitchell Toyota

    (18 reviews)

    Last Saturday my daughters and I were traveling back to San Angelo from San Antonio when I learned…read morethe light bulb which powered my left turn signal light in the front of the vehicle was out. Thankfully, the rear light worked but it was blinking a million times a second which warned me that it was next to fail. I thankfully and prayerfully made it home safe and called Mitchell Toyota yesterday (Monday) to see if they had any appointments to get my light fixed. The Customer Service Associate told me to come in after 1:30 p.m. and I was seen as soon as I arrived. I went to the Parts Department and was helped by a very pleasant Associate who gave me a "Military Discount" on the bulb I needed. What's more, Toyota DID NOT charge for the Labor of installing the bulb (Fist Pump! And Fist Pump Again!) I waited about 30 minutes in the Waiting Room after paying for my bulb, but was very happy to learn my vehicle was ready. While I have read the previous reviews, I am glad to report my experience was everything that I have come to expect of Toyota after having owned one for almost 20 years. While in San Angelo, I definitely plan to come back to this location for my automotive needs. Until the next bulb blows ~

    Called this dealership on Tuesday to set up an appointment to have my 2022 Toyota Tundra serviced…read more The lady at the service desk spoke to me in a manner unbecoming a business who actually NEEDS all the business they can get. She sounded irritated and as if I interrupted her - perhaps she was busy on her FB page - not sure - but very unfriendly! I then called the front desk/reception and again spoke to someone NOT TOO friendly, but also not rude. I asked to speak to the GM - was then told he was in a meeting. I asked WHO he was, to which she at first sounded reluctant to give his name - then after asking again - she said it was "Sean". I asked her to please ask him to call me - she said she would give him the message. Today is Friday, May 20th, and NO call has come from "Sean" - the GM! As a business owner for many years, I am amazed how businesses like this are still in business! Is it ONLY about selling new vehicles (but then) they even suck at that! I went to them over a year ago looking at trading my 2018 GMC with very low mileage, and buying a Toyota Tacoma (I ended up buying a BRAND NEW one from Brunner Toyota in Brownwood - which means they lost that deal) - I was told by the "salesman" that he cannot give me a price on my GMC and that he needs to speak to his manager and that they will get back to me! It has been over a year, and I still have not received that call! Bet you IF I ran my business like this, I would not be in business, let alone employ people who do not know HOW to speak to potential customers! I will now take my vehicle to Abilene to get serviced - yet another loss for this business! It seems that they THINK they are doing us a favor by "servicing" our vehicles - forgetting they are getting PAID to do it! Really, is this where we are heading as a society?

    Jim Bass Ford - car_dealers - Updated May 2026

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