Jazz , was very determined to find me the right part for my car ,she was courteous professional and…read morewas able to help me and saved me alot of money. Thanks for all your help!

Ordered a grill guard and leveling kit to be installed at a great price. Waited 3 hours and saw my…read moretruck pull around to the front. Went to pay and was asked "did he tell you he couldn't get the lift kit installed?" I said no why? I was told "we don't have the good clamps some places have and he couldn't get your shocks compressed". bummed for sure but know now why the price was so low.

Quoted me a great price for my 21 year old pick up for step rails and installation. Did the work…read morewhile I waited with an appointment. I will use them again if needed.

I went into Autozone this week because Daisy (the Mommy Mobile) was out of windshield wiper fluid…read more I was warmly greeted upon entering the store, and the representative also explained where to find the product I needed on the shelf. While I didn't mind listening to all of the employees provide their lunch order (burritos) to the volunteer heading out to grab it for them (the person that originally helped me), I did mind having to wait to pay for my one item. After standing at the register for a few moments, I politely looked down the way and caught the eye of an employee. Catching my drift, he quickly headed over and made small talk as he rung up my order. He was also kind enough to give me a military discount which is always a plus (a huge plus actually). I even decided not to hold it against him when he didn't guess correctly when he asked me "Which Branch?", and I responded,"The BEST!", squinted my eyebrow like "The Rock Dwayne Johnson" and waited for his answer (UNITED STATES AIR FORCE naturally). I mean come on, that was a freebie (shakes head...). Until the next windshield wiper fluid replacement trip....

Mike was super helpful and friendly with my windshield wiper !!! He wouldn't accept my money tip…read moreafter helping me put it on my car, so i'm leaving a review instead!! Thank you mike :)

Last Friday I had my car serviced at Toyota and during the inspection the Technician annotated that…read moremy battery failed the test they administered. While it had been about three years since I had the battery replaced, I didn't quite like the $155.00 price tag the Front Desk Associate quoted me for a replacement. Sooooooo on Tuesday I went to AutoZone for a price comparison visit and asked the Associate if he would provide a quote for a new battery. BEN informed me that the battery prices were similar, BUT that he would price match any price that was lower. He then picked up his personal cell phone and went to Wal-Mart's website and found a battery for "$93.76", and then he proceeded to ring up my new battery! What's more, when he attempted to open my hood to replace the battery he recognized the latch "thingy-ma-jiggy" was broken, which prevented him from fully opening the hood. He went inside and came back out with a MacGyver-looking scissors which he used to pass through the grill of my hood to catch the hook on the broken "thingy-ma-jiggy". Well by this point I am beyond "awed" as I gave the Toyota Service Receptionist a play-by-play account of what BEN did to open my hood, which was "fully-functional" when I visited their Service Department on Friday (lips pursed). While BEN worked with his rubber mallet to dislodge the battery which was severely corroded with acid from it's docking station, I frustratingly secured a "please bring your car in at 1pm" appointment with Toyota. After it was all said and done, BEN installed the battery and he added some petroleum jelly looking goop to the battery to prevent further corrosion. Thank you BEN for your willingness to go ABOVE AND BEYOND the call of duty. You--and your rubber mallet--are greatly appreciated. While I did have to wait 40 annoying minutes in Toyota's Waiting Room, they did fix my broken hood. Until the next car emergency ***

Visited the Autozone on Ave N to purchase some auto parts. Went into the store, stood right behind…read morethe only other customer in the store, (at the time) at the parts ordering computer terminal. Even mentioned to the sale clerk that I needed to order some auto parts. For some reason the store has several parts ordering terminals but only allows sales transactions for another area of the store even though there is a terminal at the parts ordering terminals. When the clerk headed over the the cash register to check out the customer in front of me; other customers entered the store and proceeded to the cash register to paid for their merchandise. I didn't mind at first, but after, 15 mins and 4 new customers jumping ahead of me, without the sales clerk even mentioning to me to "hold-on, I'll be right with you..." I departed to store without ordering my parts. I went back to the Autozone about two weeks after the first incident to attempt to order auto parts, (I wanted to see if the same thing would happen - and this Autozone is the closest auto parts store to my house.) And, to my discoverly - it did. Stood there for waiting to order parts while the sales clerks helped other customers whom enter the store after me. I will never returned to this Autozone. They must have a "store policy" to not help customers waiting to order auto parts if there is customers waiting to check-out. Even if the auto ordering customers have been waiting for a long time. Autozone needs to change its check-out procedures for better customer experience or lose good paying customer like me. That Autozone lost over $1,000 in auto part orders (first to Advanced Auto then to O'reillys.