Place is super professional and helpful! My wife was victim to a hit and run accident, we towed our…read morecar to Carr Clinic, and they took care of all the repairs, most importantly I felt like they were honest about everything the vehicle needed. Progressive (at fault driver's Insurance) approved all mechanical repairs to be done here. Once the car was repaired they did us the favor of dropping the vehicle off to a body shop. Highly recommend this place.

Highly recommend. Got new u joints and driveshaft yoke for a 2014 f150. Runs great. They also got…read moreoff some lug-nuts in about 2 seconds that discount tire could get off for the new tires I had put on as well. They did an outstanding job, customer service was incredible as well! 10/10 in every way.

I was having issues with my A/C not working, and this was in the middle of summer last year. Any…read moreother place around town probably would have charged me an arm and leg to touch it considering it was high demand and HOT out. I told the experts what issues I was having and noticing and it didn't even take them an hour to tell me it was just 1 inexpensive part to replace. They ordered the part, which took a couple of days to come in. They replaced it for me, and for the last year it has been working just fine. I wanted to give it some time between service and review to make sure everything still holds to this day and I am proud to say I'll be a new customer for life.

Took my 1999 Corvette to 'Complete Automotive Care' (Complete Car Care) to replace the Instrument…read moreCluster Ground as it showed via Diagnostic. They did an Outstanding job, through and fast, and replaced everything needed. Took it on on Dec 30 and it was completed early afternoon on the 31st. Couldn't ask for better service. Complete Automotive Care is A+ and 5+ Stars. All our cars/trucks are now going to Complete Automotive Care (Complete Car Care).

Tire rotation was fairly quick. CHON scheduled me for 8:00 am and I was out by 9:00am. 5 tire…read morerotation was $60 and that is about the going rate across town. I did not shop around, but I do use Yelp and Google to look at reviews of whatever service I want. Tom's Tire Pros had excellent reviews so that is where I went. I will use them in the future.

I took my 2016 mustang gt to them and asked for rear wheel hub assembly changed well the changed…read morethe front driver one and then they stared messing with my pcm and they messed it up and called a guy from a shop out here thst does tunes and brought him in and he just resets my pm to factory and said he recommend it to a shop in abilene to do it bc he the widow maker couldn't do it snd so he rest my car to factory and they called me and said to come pick it up bc they couldn't work on it with the tune reset and they only changed the front driver wheel bearings and told me to come get it it was drive able so I went and they charged me a 1000 for this now when I took my car it ran it had breaks and it well the told me it was ok to drive so I took it and in a block it went straight into limp mode with no breaks and I barly got it home so I took it to abilene to to a shop to have it tuned and it cost me 750 to fix thst fucknup of there's so ibbringbitvback to tomm and the replace the resto of the wheel hub and bearings and the replaced the clutch pedal assembly bc my was cracked on a weild and charged me 3800 for thst I drove it 10 mins down the road and it started smoking and then the car went to gear but wouldnt gonanybqere so I had it towed back to them and they said they didnt touch the clutch but no the didnt set the shit rightvwhen replacing clutch pedal assemblyband then tried to say they had a quote for 4200 on some shitbthe broke so I told them not to touch it I would have avewal machenic look at and tell me how bad it is bc the took a car that ran and had breaks and everything and now its not drivable and they destroyed my car so dont take your cars here bc they will fuck them up and keep charging u I plan on filing a complaint with better business bureau and seeing for my money bsck 9r they can pay for it to be fixed at a shop of my choice

Great over-all customer service and satisfaction…read more. Do NOT waste your time or $ at (R & E automotive) on 29th. I'm sorry, but I WOULD'NT recommend that anyone bring their vehicle to these people unless you want to have a bad experience. The customer service is very unethical. I literally feel taken advantage of. The mechanics are way under qualified, and the quality of work is completely unacceptable.

I worked for him, he cuts corner's on repairs, leaves part's off, n improvise on missing parts. In…read moremy opinion he is a shade tree mechanic. I have 40 plus years in auto repair.

FANTASTIC SERVICE AND EXPERIENCE I wish I lived in San…read moreAngelo. I'd take all my cars to Ric Henry! Here's our story... My wife and I were on a road trip from San Antonio, TX to Denver CO. Our 2019 Jeep Wangler started overheating about 30 outside of San Angelo. We began calling around town to see who could help diagnose and repair the issue. We called 4+ shops, explaining we were from out of town, stuck on the side of the road, and needed our Jeep repaired. No one was willing to squeeze us in, and had very little empathy for our situation. When we called Ric Henry's, they understood our situation and agreed to take a look despite being swamped with other customers. Upon arrival, Shane was pleasant and friendly. Shane took our car in to take a look. While we waited, another employee, Dana, gave us a ride to get lunch and a quick tour of San Angelo. It turned out that the Jeep needed a part ordered that could not arrive for 2 days; it was a weekend. We rented a car and continued to Denver with complete confidence that the Jeep would be fixed. Sure enough, the next business day, it was ready, and we picked it up on our way back to San Antonio, again confident that our Jeep was in good hands. Shane and his team were professional, friendly, and most importantly, empathetic to our situation and helped keep our vacation n track! Hopefully, I won't get stuck again, but I know I can trust Ric Henry Auto Service and Shane if I do!

I had a very disappointing experience with Ric Henry Auto. When I brought my vehicle in, I clearly…read moreexplained all the diagnostics I had already performed myself -- including the code my personal reader pulled and the compression test results. I came in specifically seeking further diagnosis to understand what was actually causing the code. Instead, they simply hooked up their own code reader, told me the exact same code I had already reported to them, and then recommended a full engine replacement for around $15,000. I was charged $250 for information I had already provided when I walked in. When I asked about deeper diagnostic work -- the kind I believed the diagnostic fee was supposed to cover -- I was told that would cost even more. I was under the impression that a diagnostic charge meant they would actually diagnose the problem, not just read a code and upsell a major repair. I got a second opinion from a reputable local businessman who actually took the time to diagnose the real issue. He is repairing the problem for about $5,000 -- far from the $15,000 engine replacement Ric Henry Auto claimed was necessary. Based on my experience, I strongly recommend getting a second opinion before agreeing to any work here.

The brakes on my husband's truck were wanky and would not always release. We're new in town and…read moredidn't know who to ask for a recommendation on a garage. Yelp to the rescue! (although, this town works more by word-of-mouth and my-brother's-girlfriend-has-a-cousin-who...) Anyway, i trusted the few reviews and called G & G. They were helpful, my husband took his truck over right away, they brought him home. Within a day the problem was fixed and had stayed fixed for over a month now. A day later, my car's check-engine light came on. Daniel had us drop the car off right away, called back quickly with an assessment and estimate and did the work by the following day. I feel fairly treated and that the charges were reasonable. I will definitely call them again when i have automotive needs (including regular maintenance).

I've only gone here for oil changes, but will trust them for anything else I need. I was in the…read moreoffice one day when my old was being changed and the owner was talking to somebody on the phone, trying to talk them out of making a big mistake that they told them they would later regret. They weren't saying we can do it cheaper or we can do this for you or that for you they were trying to be helpful. I know I can trust this shop!

Totally impressed by the work these guys did to my 2019 Type R! Installed the Injen intake and the…read moreGreddy exhaust with such accuracy and quickness! I was really impressed by the mechanic's attention to detail and was very careful from opening the box to installing the part! Best of all... They DON'T charge you an arm and a leg! You get the quality that you pay for plus some! THIS PLACE IS HIGHLY RECOMMENDED!!!

Went to the Valvoline down the street off of Southwest Blvd for a simple oil change. They took off…read morea metal cover from the bottom of our car to show us it needed to be replaced, which we already knew and planned to have fixed in a week when we went home. We told the Valvoline people that and they tried to make us replace it with them. Said no. They put it back, but the second we get on the highway this piece starts dragging on the ground!!! We quickly pull up to Xcessive Auto Repair and the guys here (ask for G!!!) were able to remove the piece and get us on our way. If you're thinking about going to some random chain shop anywhere in San Angelo-- DONT. Come HERE. They'll treat you personally and actually know what they're doing. Especially for military members at Goodfellow, be sure to come HERE for your car problems and save yourself the hassle. Garvin will take good care of you.

Great service, friendly demeanor and very timely. Lee provided great work at a great price. Highly…read morerecommend I went to yelp for recommendations on fixing my HVAC system for my car and it helped me get into contact with a few local businesses here. Lee contacted me almost immediately after I requested services. Lee went to work diagnosing my problem as soon as he could which was pretty quick. He estimated the cost in detail and because I hired him for the job, he waived the diagnostic fee towards total cost. ( I had paid the fee then talked with my wife about the cost of the job, messaged him about the work and he was able get me back into his shop the next day) He did amazing work of the job and essentially got my cars system back up and running before I had to return to work for the weekend (summer days/killer heat) He worked with me on splitting my payment. Lee even mentioned he can do Klarna which was an awesome option for split payments. I highly recommend Lee and his shop and look forward to suggesting him to anyone I know that needs repairs!

Lee helped me out of a huge jam when my radiator cracked. He was such a friendly person to deal…read morewith and got me out of there really fast. I am not from San Angelo but I would recommend him for sure!