Kelly is one of the last trustworth mechanics in America. We got towed in after hours with a…read morebusted transmission while on a cross country road trip in our RV. He quickly had a new Jasper Transmission ordered, and was more than welcoming to us. It took several days for our parts to arrive, and he offered for us to stay in our camper on his property for free. He even let us connect to his electric to run our air conditioner. I watched the employees of Kelly's Auto Shop for a week, and they were absolutely always the pinnacle of professional and kind. Bryon is an extremely knowledgeable expert in auto repair, and could diagnose problems immediately and have them fixed in quick order. Kyle is a by-the-book perfectionist who treated every vehicle as if it was his own. He's young and smart, and a fantastic person. Kelly (the owner) is a great "old style" mechanic. He's worked on every kind of vehicle and seen every type of problem. He's well versed in cars and also isn't afraid to get his hands dirty and fix something when it needs fixing. Kelly and his entire crew are great people, and you'd be foolish to use any other repair shop in town. These guys are legends.

I recommended you to a friend after reading one of these reviews but her experience was not good…read more Her car was left in a mess and you recommended very expensive repairs that she was not at all able to have done. She ended up taking it somewhere else and they fixed it for a quarter of what you quoted. Sorry guys.

I was having issues with my A/C not working, and this was in the middle of summer last year. Any…read moreother place around town probably would have charged me an arm and leg to touch it considering it was high demand and HOT out. I told the experts what issues I was having and noticing and it didn't even take them an hour to tell me it was just 1 inexpensive part to replace. They ordered the part, which took a couple of days to come in. They replaced it for me, and for the last year it has been working just fine. I wanted to give it some time between service and review to make sure everything still holds to this day and I am proud to say I'll be a new customer for life.

Took my 1999 Corvette to 'Complete Automotive Care' (Complete Car Care) to replace the Instrument…read moreCluster Ground as it showed via Diagnostic. They did an Outstanding job, through and fast, and replaced everything needed. Took it on on Dec 30 and it was completed early afternoon on the 31st. Couldn't ask for better service. Complete Automotive Care is A+ and 5+ Stars. All our cars/trucks are now going to Complete Automotive Care (Complete Car Care).

I called to request service for my car recently, and they are open to having walk-ins and drop-offs…read moreand was willing to check out the problem with my car without hesitation. I felt they were honest with me from the very beginning and weren't trying to get more out of me--they aimed to fix my car problem, and they did! They called to inform me of the completion of their work and charged a fair price. After meeting Jess, the owner, I believe we found the place we'll be bringing our cars for auto problems! Thank you J.B. Automotive for your clear communication, and being a trustworthy auto repair place!

You'll want to save this number if you are near San Angelo and need car repairs or maintenance…read more I've made a ton of calls and seen several mechanics in the area, and all were extremely disappointing. Prices are drastically different, and customer service is condescending and often opportunistic with silly "inspection fees." Then there are the complete rip-offs that lack diagnostic abilities and should not be in business. I spoke with Jesse, who is honest, knows his business well, and doesn't need to resort to price gouging or surprise inspection fees. They repaired the car quickly and consulted with me before costing me a penny. Jesse gave me reasonable options and stood by his quote. He gave me an excellent detailed quote for repairs I will also need in the future. I'll never take my car to any other shop in West Texas.

Took my truck with complete confidence and got Screwed over! The fix lasted just long enough for…read moretheir "warranty" to expire... the warranty they wouldnt tell me when it expired until i told them the problem...how ironic...the last fix was $456 and i wasnt surprised that the next fix would require a complete unit change (a/c) for a total of $1250.

FAST, FRIENDLY and FAIR. We have had some issues with one of our cars and we've had some…read morenot-so-good luck with mechanics in this town. We decided to try Rudy's based on another Yelper's review and we are so glad we did! John (manager) is super friendly and he did a good job of explaining the work (and pricing up front) that would be done. He also saved the parts to show us what they looked like and why they needed repair - up front and transparent with his work, no shady business here! The turnaround time was quick and so was the checkout process. We really enjoyed (as much as one car concerning a lemon car) giving these guys our business and they will be our first choice for car repair if needed in the future!

Needed help with my fluid levels and batteries replaced. These guys went above and beyond to take…read morecare of my mom van. I couldn't be me grateful and will forever be a loyal customer! And you can't beat their prices and overall customer service. 10/10 would recommend.

Huge thank you to Albert who replaced a bulb on my sons car and changed out his wipers. I can now…read morebe at ease. He was professional, kind and I highly recommend this place.

FANTASTIC SERVICE AND EXPERIENCE I wish I lived in San…read moreAngelo. I'd take all my cars to Ric Henry! Here's our story... My wife and I were on a road trip from San Antonio, TX to Denver CO. Our 2019 Jeep Wangler started overheating about 30 outside of San Angelo. We began calling around town to see who could help diagnose and repair the issue. We called 4+ shops, explaining we were from out of town, stuck on the side of the road, and needed our Jeep repaired. No one was willing to squeeze us in, and had very little empathy for our situation. When we called Ric Henry's, they understood our situation and agreed to take a look despite being swamped with other customers. Upon arrival, Shane was pleasant and friendly. Shane took our car in to take a look. While we waited, another employee, Dana, gave us a ride to get lunch and a quick tour of San Angelo. It turned out that the Jeep needed a part ordered that could not arrive for 2 days; it was a weekend. We rented a car and continued to Denver with complete confidence that the Jeep would be fixed. Sure enough, the next business day, it was ready, and we picked it up on our way back to San Antonio, again confident that our Jeep was in good hands. Shane and his team were professional, friendly, and most importantly, empathetic to our situation and helped keep our vacation n track! Hopefully, I won't get stuck again, but I know I can trust Ric Henry Auto Service and Shane if I do!

I had a very disappointing experience with Ric Henry Auto. When I brought my vehicle in, I clearly…read moreexplained all the diagnostics I had already performed myself -- including the code my personal reader pulled and the compression test results. I came in specifically seeking further diagnosis to understand what was actually causing the code. Instead, they simply hooked up their own code reader, told me the exact same code I had already reported to them, and then recommended a full engine replacement for around $15,000. I was charged $250 for information I had already provided when I walked in. When I asked about deeper diagnostic work -- the kind I believed the diagnostic fee was supposed to cover -- I was told that would cost even more. I was under the impression that a diagnostic charge meant they would actually diagnose the problem, not just read a code and upsell a major repair. I got a second opinion from a reputable local businessman who actually took the time to diagnose the real issue. He is repairing the problem for about $5,000 -- far from the $15,000 engine replacement Ric Henry Auto claimed was necessary. Based on my experience, I strongly recommend getting a second opinion before agreeing to any work here.

These guys are so friendly and helpful. I came in for an oil change and they changed it very quick…read morewhile I waited in the air conditioned sitting area. My spark plugs needed changed, not something they usually do, but because I had them on hand they swapped them out for only an extra $20. They are so friendly, I will definitely be back!

This place is a trip. I have been there more than a handful of times to have oil changes done on…read moremy car, my husband's truck, and also to have the safety inspection performed. The prices are okay and the location is convenient. Those are the pros. Every single time I go there, the desk area is a ghost town. To get someone to come and help me, I've resorted twice to looking their number up on my smartphone and calling them from inside the lobby. I never go there if I'm in any sort of a time crunch. Today I was there, and it took only 20-30 minutes to get my oil changed. Every other time, it's been over an hour. The guys usually make a comment about being an employee or two short. That's fine, I just go there with the understanding that it'll be awhile. Today, though...the guy got grease and dirt all over the inside of my car. I'm not a super neat freak, but there was oil all over my gear shifter, my steering wheel and the inside handles of my door. There are black grease stains (his boot prints) on my driver's side carpet. I would prefer to give my business to local non-chain places, but apparently I should have learned my lesson when they were merely wasting my time. Now they've graduated to trashing my property.

Caddo took care of another business' error and did it very quickly considering how big of a job it…read morewas. They were super nice and very helpful. Recommend them and will be going back for future service!

Called Wednesday for an alignment and had an appointment on Thursday morning. Arrived at 11:00 am…read moreand was out by 11:47. Excellent service and very friendly people. Won't hesitate to use them again for alignment or brakes. Recommend you give them a try and see!