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    Firestone Complete Auto Care

    2.6 (5 reviews)
    Open 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

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    2 months ago

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    Lee S.

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    4 years ago

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    Ask the Community - Firestone Complete Auto Care

    All American Chrysler Dodge Jeep Ram FIAT of San Angelo - Oil leaking from below

    All American Chrysler Dodge Jeep Ram FIAT of San Angelo

    (57 reviews)

    Recently purchased a Ram 1500 Sport. I am very pleased with the truck. Very good ride. My…read moresalesman , Daniel was very good to work with. Was able to answer my questions. He was not forceful and was a big help in my purchase process and I appreciate his assistance. Every thing went well till I was handed off to the financial manager. The financial manager lied to be, saying that the bank required me to purchase Gap insurance. I advised him that I already had it with my insurance company and he said that would not work. They required me to purchase what they had to offer. Comparing the two policies, my savings with my insurance company would be about 300 for the life of the loan. The signing process went quick and no time to read, he did not even give me a copy of what I signed. Said that it would be a while for him to make copies. Made it sound like hours, and said they would send me copies. I got the paperwork today and read it. The Gap insurance page says that it is not required to get the loan from the bank. Called and talked with the bank and the guy laughed when I told him what the Financial Manger said. I called to discuss it, and the dealership said the lady who handles the cancelations works between 8-5. I do not like the fact that I was lied to and forced to purchase something that I did not need or want since I already pay for it at a much better rate. While the contract says it can be canceled within ten days, it is the fact that I was lied to. He took my positive experience and turned it into a bad experience. The salesman went out of his way to help, this guy should of had a can of Vaseline on his desk. I would buy from Daniel again, but I will not do so if this is the only guy who can sign the paperwork. A true used-car salesman mentality. If he is the only one who can close the deals, then I would say stay away. At least do not trust him.

    I took my Ram 2500 in for a diagnosis and was told it had a blown head gasket. I approved the…read morerepair and paid about $4,500 after they said additional parts like head bolts were required to complete the job. They also recommended an EGR cooler replacement due to possible moisture issues, which I declined at the time. When I picked the truck up, it overheated again within about 10 minutes with the same symptoms. I brought it back, and it sat for about a week with very little communication. After that, I was quoted around $12,000 for a full cooling system replacement. I then took the truck to another shop for a second opinion. They found combustion gases in the system and said it appeared the head gaskets may not have been sealed correctly. I was frustrated that after paying for a major repair, the original issue didn't seem to be resolved. Communication from the service department after the initial work was also poor. During this process, we were told that removing a previous review was a condition tied to working out a deal on another truck, which didn't sit right with me. To be fair, the sales team eventually helped structure a better deal, which I appreciate. However, my experience with the service department was very disappointing. they ended up posting my old truck for sale 6 days late so they either did 12 k in repairs or selling it defective or straight lied about what was needed

    Firestone Complete Auto Care - autorepair - Updated May 2026

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