As always, the service techs are great. Pricing is insane, but I want my KIA's serviced at KIA. Not sure how i feel about the clutch actuator fluid exchange. Because there still appears to be a white film in the bottom of the container. It did not appear that the resovior was cleaned. ​ read more

Five Stars All The Way. Scheduled the Kia Soul for its Oil Change & Tire Rotation. Very fast service getting in, waited for the car and it was completed when they said it would be. read more

I received a marketing letter from KIA of San Angelo. In the letter it espoused a Loan Termination Program where they would take over the current loan on my car and put me in a newer mode "at, near, or even below" my current payment. The sales person came back to me after we talked specific terms and told me the only way they could sell me a car... even a used late model... was to come up with a $500 minimum payment. That was not near the current $374 payment I am carrying. Kia knew what my payment was before I arrived and they wouldn't even show me one of their 400 cars. As a senior I felt like I was being treated like a kid buying his first car. I provide them with our household income and my excellent payment reocord... which Kia noted in the very first paragraph of the marketing letter. Basically, Kia lied to me about wanting to sell me a car. I know that it is an industry with a built in bad reputation anyway, but the sales management have taken this to an even slimyer level. The young lady who was helping me and eventually sent me out the door seemed embarrased by the situation. I did not engage the Sales Manager because Im sure the police would have had to have gotten involved. The most frustrating part of the entire episode is that I made a round trip from Robert Lee to meet with the folks at Kia. That cost me $25 just to be ushered out the door without even getting to dream about newer car. Stay away and feel free to call on me or message me hear so that I can encourage you to shop anywhere else. read more

KIA - My letter, customized for me. - Car Dealers Near Me - San Angelo, Texas

This property, Kia of Sa n Angelo is the worse I have dealt with Rhett are not friencly, and once they get you to sign the paper, they wash their hands of you. I wouldn't deal with key of San Angelo for goddamn money or nothing. read more

New to the area and the dealer let us charge up our ev6 with no problem. Domingo in service was very helpful and kind. I look forward to doing business with this dealership. Great customer service.. read more

Amazing service!! Robert and Ivan were very helpful as always. Very happy. Fast and friendly and a comfortable waiting area read more

Can't use the charging because their sales manager Eli stays plugged and won't allow customers to use. read more

KIA - Sales manager car at EV - Car Dealers Near Me - San Angelo, Texas

2018 Kia Sorento. Smelled of gas. Needed fuel filter. "It's on back order, it will be here in a week." 2 weeks later, no follow ups, no update. I called for an update. No news. "It's on back order sir." Call from Service Supervisor the next day (Weds). "There is only one America. It should be here worst case on Saturday." Have you not heard of Fedex or UPS it's going to be 3 weeks! "No sir that is not an option for us." Then let me have a rent car. "No sir that is not an option for us." Consider this before you buy a Kia in San Angelo. read more

This car company is dishonest. I have bought FOUR Kia vehicles and will never buy another. I bought an Optima for my 3rd vehicle and it was in the shop A LOT! They finally put a new engine in it. Found out later that there was a defect in the car and this was the last year they made them. When the K5 came out, I figured they had worked out all the bugs they had with Optima so I bought one. BIG MISTAKE! Just after warranty ended, it started hesitating and driving slow. Took to a local mechanic. Said a valve had blown and sprayed gas and water in my engine. Apparently, this was a foreboding of more to come. About 4 months later, I couldn't get it to go over 60 mph. Took it to Kia this time. They told me it was battery. (Really?) They kept it a few more days and did "diagnostics" and finally called me to say that it had a faulty valve and caused the gas tank to swell. Did some research and found that this problem has been reported over TWO YEARS AGO! Several class action suits. They chose not to do a recall. Kia called me and said it would cost me over $3000 to fix it. I told them it should be their burden to pay for it. They knew of this and didn't contact me. They refuse to pay. Went and got my car. Service guy said don't drive it anymore cuz it is dangerous. ALL THE MORE REASON THEY SHOULD NOT CHARGE ME! They had pulled out my back seat to see the gas tank bulging, I guess, and didn't put it back. The inside of the car had gas fumes so bad it was difficult to drive home. Wasn't like that when I left it. They were "kind" enough not to charge me for the "diagnostics". They knew damn well what was wrong. Took me 2 minutes on the internet to find it! read more

My Wife arrived at KIA at 10:40 am for a scheduled oil change (Scheduled time was 11:00am) KIA HAD MY WIFE THERE UNTIL 1:00pm while other customers came and went...Kia wasn't even busy either. This is not the first time they've done this to her. KIA SERVICE DEPARTMENT IS HORRIBLE AND I WILL STAND IN THAT STATEMENT ANYTIME read more

Kia sale crap cars they sale low income cars that are crap the egines blow ip before 1000 moles and wont back there cars up

Excellent customer service. Quick and painless when scheduling maintenance/service. Appreciate the willingness to assist with a courtesy vehicle to take me home. read more

I paid way too much money for a terrible detail job. After I picked up my car I noticed there was still trash in the door and under both seats. Also, water spots over entire car. I had to finish cleaning out my car and my son polished it. Don't waste your money getting detail work done at KIA. read more

So Went to buy A Car here and it ended up being the worst experience of my life. For Starters all the staff were good and very good at what they do of course. (I guess they were to good). I Purchased a 2022 Kia Rio for 33000.00 some how. Now my story after putting hefty down payment making sure the staff knew my budget and plan was at a good point, just took a turn for the worse. I had a budget of no more then 20000.00 and they made sure i was getting what I was asking. (at least so i thought) The vehicle it self had a sticker price of about 18145.00 which turned out not to be, and before I could catch it, it was to late I ran out of time before my 30 days to return and get full refund. ( All because they took advantage of me and my money, and after being in a hurry to pick up my family as well as being in the dealership all day; and finally getting me out and done with little time to spare!) So after all that said and after a hefty 15000.00 dollar down payment and spending all day in a dealership I got out with new car yes but as well as a super high payment and 20000.00 loan left to pay. I do not understand how this happened, I literally got screwed. Ps: Thank KIA of San Angelo, Texas.. and people watch and pay attention to what you are purchasing, and hope this saves some people from getting screwed like I did. read more

Terrible purchase experience from Retired Military out of town customer. I agreed on a purchase agreement over the phone with a very nice sales representative ("MO") and received pictures over the phone from another very nice representative "Erin". I got my paperwork together and my wife and I arranged to make the 3 hr drive to buy the vehicle when via email we were sent a breakdown with an additional $250 of fees I did not agree to. To be clear the dealer stated these were standard and I don't dispute that. It is just the fact that I didn't agree to them on the phone. After discussing the confusion I agreed to meet in the middle and pay $125 over the disagreement but the Sales Manager refused to make any adjustment at all. Not $1. In my personal opinion I can not trust a dealership that would take up so much of a customers time and one willing to drive 6hrs round trip and not be courteous of all that wasted time and effort for $125. This sales manger lost this sale, this customer and I would certainly not recommend this dealership to any of my Veteran friends or family. This was a terrible experience that was totally unnecessary and disappointing. I would have probably spent more than that on Floor mats and am also in the market for another Kia in December. I will not consider San Angelo Kia with this same Sales Manager. They totally lost my trust read more

I walked in with no expectation and was met with such a great attitude from Ty. Along with Nick, these two guys worked overtime to find me a car I liked and then one that I would fit into my budget. They were able to then answer all of my husband's questions on the details. They hung with with us and have checked in and we have been able to connect and continue to ask questions. These guys care about making it right and helping you get what you need. They entire team at KIA stepped in and made contact. It was definitely a team effort and one that worked perfectly for us. Great customer service! read more

So I really wasn't looking for a car but I was keeping my options open and told nick if I was going to get a car it would have to be sporty and a manual car. He was like I'll keep my eyes open and one day I just stoped by and the new 2022 forte GT was there and they said we just got 4 of them and they are all manual and sporty , and I was like naw then he was like test drive it and man I was in love. It was sign and drive thank you Nike and I can't remember his name but he help me while nick was sick thank you both. Ima go get another one lol read more

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They sold me a vehicle that when I put it in reverse every now and then a grinding noise happens and it locks the tires for one maybe two seconds it does it and drive to every now and then right when starting I took it into them it couldn't give me a loaner because they said they have to find the problem well they said they couldn't duplicate the problem so there is no problem I called him up today that was 2 weeks ago I called him up today and said it's still doing it it's becoming more frequent but I and they said well bring it in next Wednesday and I said well I need a loaner car and they said we can't give you a loaner car until we find that there's a problem and I told them what happens if this happens at 65 miles an hour this vehicle is not safe to drive and to which they had no answer do not do business with them if they would have just simply acknowledge there's a problem and given solutions all I got was I can't or we can't all I heard was what we can't do if they had just give me a can do it'd be a completely different story read more

Salesman Marshall was awesome. Had a long day but he was chill and very nice so it made it a good experience. Finance guy Daniel was nice and made the process easy. Sales manager Dwayne worked with me and as always nice to work with! read more

Big thank you to Ben! Professional and friendly, did NOT try to pressure us into purchasing anything we didn't want. There was no trying to slide in fees that we didn't already know about or were unwilling to pay. In fact, I think negotiation took about 10 minutes tops. He took his time answering our questions, ensured he demonstrated everything... overall very nice to work with. Will definitely recommend this dealership and will tell them to go see Ben. read more

Just leaving this review to speak highly of Nick Rieves! We stopped in at the beginning of our search for a truck in San Angelo. He was knowledgable and straightforward about what was achievable for us, and even helped us do more research on a few different vehicles and dealerships. He was also just fun to talk to! While they might not have had the right truck for us at KIA (they had some great options, just a little bigger than we were hoping for), Nick was so helpful in exploring the options. I wish we could go through him. Try out KIA and Nick Rieves if you're in the market for a new or used car. read more

They were great Till they weren't! My husband went in and bought me a 2023 Telluride Valentine's Day best gift ever till it wasn't.That was on a Wednesday by that following Sunday the transmission was slipping and shifting hard! I addressed it with them because I did not feel safe driving it with my granddaughter in it due to it stalling at stops! They had me take it n on Tuesday at 8:30 ended up having to leave it over night service manager assured me it would be ready by noon the next day and they did not have a loaner for me to use is what I was told! Sure enough car was ready the next day had my husband pick it up, the service guy went to go fuel it up came back and told my husband it started doing the same probablemente again!They were able to "fix" it and brought it home and the next morning going to work the issue started again.. I have spoken to Morris, one of the sales manager informing him I no longer want the car due to it having a bad transmission and he assured me they would help me get into something new but at the trike they didn't have anything for me so i went a online and saw they have a few telluride sand i was told they were taken next day i saw another one posted on there and I yet to hear from him..pretty much juts getting the run around and 2023 telluride is still in the shop! read more

I ended up here after having a wheel issue on IH 10. When I first called the service department I was stuck in Ozona. Robert from service answered and was very friendly and professional, he even called me back more than once when I kept losing signal. When the tow truck driver dropped me off, Robert greeted me outside and had already called enterprise for me. He gave me a quote and a day the car would be ready and both were accurate. This dealership looks pretty new, but more important than that is the high level of customer service offered. There was a second rep in the service department, didn't catch his name.. but equally as professional as Robert. More dealers should have employees like this. read more

Do not buy a car at kia of San Angelo because they only seem to care about what you want to make a sell and when you buy a car from them a year later they will call you weekly asking to buy your car even when you tell them that your not interested. I've asked them numerous times to stop calling me and they still call me from different numbers every week. I wish they could let me enjoy my car and not be harassed by them because it's annoying. Also service at kia is terrible every time you call them they never answer and if you want to schedule an oil change it's takes up to two three weeks out and they don't work with your schedule if your going to be 10 minutes late they fill bluntly tell you that you will have to reschedule at a different time when that's the only time you have available this place is inconsiderate. Also service told me to go somewhere else since I couldn't make the schedule for my oil change. Really?? you treat me horribly as a kia customer and you call me every week and you think I'm going to sell you my car noooo WAY! I bought my car in 2020 when it was called Kelly Grimsely Kia when this business was good! Now it's called Kia of san angelo and this service here is HORRIBLE!!!!!!! read more

I was down to my last dealership, the past four turned me down or don't worked with what I have. I went to Kelly Kia and wow. I worked with Bob I told him I didn't want to waste his time nor mine, told him what I was looking for and my terms. To my surprise they out beat my own terms and give me a wonderful deal and experience. I have bought many cars and this dealership was the most easy and lead back non pressure dealership I ever worked with. I got everything I asked for plus again out beat my own terms. They took the time to go through everything with me and didn't feel rushed out the door after you buy a car. Amazing! Experience I found my new dealership and gained my trust. read more

I would like to explain to Tom Green County why they should not do business with Kelly Grimsley Kia. My daughter and I decided to look at vehicles at the Kia Dealership. We purposely stopped in to test drive and look over our options for a SUV. We were promptly told that a Kia Rio would be a much better fit for young drivers. Hindsight, I should have never agreed to this vehicle because I was under distress from recently been released from the hospital with a grave illness. I was on oxygen and had a difficult time spending hours at the dealership. Mr. Tibbs was our car salesman. We test drove a Kia Rio, it had back up camera, Power locks and windows. Not quite all the amenities my 2015 Buick Verano had but we were ready for a new vehicle and we trusted our salesman! Mr.Tibbs came back and forth with some offers. We agreed on $500 down and a little over $300 a month. Sounds like a great deal right? No, absolutely not! My soon to be son-in-law had never seen the car until after Mr.Tibbs took all of the information from us by text which was all the necessary paperwork to finalize the contract. Mr. Tibbs drove us to my soon to be son-in-law whom was at local stripes where we met him to sign the contract for the 2017 Kia Rio. Mr. Tibbs then drove us back to the car lot where he then Gassed up a white Rio pulled it to the front of the car dealership where he then handed us the keys and said congratulations! We left the Buik in their hands! Shortly after the car was purchased we were contacted by Jason Crenshaw who is the director of the financial department. He explained to my daughter and I that he needed a copy of a pay-stub, copy of proof of residence a copy of a utility bill, copy of a bank statement so on and so forth. We felt this was odd because we hadn't talked with him at all during the purchase of our vehicle. We asked to speak to Mr. Tibbs and we were quickly told that he had gotten into a fight and no longer worked at their establishment! We were shocked because this was the man that told us he was going to be our go to person for the entire time we owned the car. He had instructed us to trade the car in within two years and not be upside down and he would get us into any car on the lot! We were very disheartened by the news but we agreed to supply the dealership with the necessary documentation once again. My daughter and fiancé went up to the Kia lot and set down with Mr. Crenshaw and was introduced to Nancy, she explained she was taking Stubbs place and apologized because the car deal didn't make since! She followed my children home to obtain more documentation. By this time I'm beginning to think that something has gone very wrong. I walk out and I speak to Nancy myself. After introductions, I explained how many times we have supplied documentation to their establishment. I followed up with contacting Jason Crenshaw and he said that a screenshot would be sufficient. Once again we are believing that everything is taken care of and completed after all a contract was signed and keys were handed over. But it wasn't over! Mr. Crenshaw contacted us once again for the same information and documentation. Are you kidding me? Is someone shredding all of this information? Have you all lost your mind? I was livid by this point and decided that I was not going to be at their beck and call after all we had already signed the contract and the car was in our possession. Out of nowhere today we receive yet another text message from Mr. Crenshaw. I bet you can guess what he wanted again. Are you kidding me? Is this a joke? We have now been driving the vehicle for over two months and today I decided I was going to file a grievance against Kelly Grimsley Kia dealership. I talked to at least five individuals all who recorded my conversation and documented my complaint. I'm not exactly sure what took place during the purchase of our Kia Rio but it seems very shady and I'm not comfortable with any dealership that would tell their customers they were approved by a bank, sign a contract then hand you the keys only to keep harassing for the same documentation that has been given repeatedly. It was done through text and we have proof of how many times documentation was sent. I am beyond understanding what exactly has taken place. I do know for a fact I do not trust Kelly Grimsley Kia dealership. We are at a loss for words and do not know where we stand at this point and what our rights are at this point. I spoke to Jason Crenshaw about an hour ago and he was rude, disrespectful, and unprofessional. He informed me that I was to bring $500 more and proper documentation that he has been given repeatedly. We are very unhappy with the vehicle that we received it was not the one we test drove, it did not have a spare tire, it did not have a back up camera! It runs rough! We do not recommend this dealership. Advice, do not take your business here! read more

We had a great car buying experience here We told our sales rep (Mike Sanchez) that we were not ready to buy the first day We just wanted to drive some cars to see what my wife liked He was very helpful and never pressured us to buy We shopped all the local dealerships and returned a couple days later to drive the optima and the cadenza again Decided on the cadenza The negotiating was pleasant and unpressured We were able to settle on a price and get the financing done that night They even delivered the car to my wife at her office the next day We were very impressed with all the staff read more