This place is vile. If you care about your time, money, and clothing, you will not go here. I was…read morenot greeted or helped by the attendant as I searched for an open washer. She was MUCH too busy on her phone. Back to the washers--more than 50% were out of order, creating frustrating maze between the tiny, functioning washers. You can ONLY wash a couple tshirts here. Absolutely ridiculous that they even consider themselves a laundromat at this point. The bar is set disgustingly low. Do better.

Top loaders work only with half a load a full load is too much for the old machines. A towel will…read moreunbalance the washer, very frustrating when the staff blame you and not realizing the machines are inadequate for service. More than 75% of the machines are out of service! No way to run a business! Lady working appears to be an illegal who doesn't realize in America the customer comes first and you don't talk down to them. She even approached me as if looking to fight. I'm appalled by her behavior! No respectable woman would behave this way! I'm going to give the benefit of the doubt that life has been too unkind and she's having a bad day. Still no excuse though Note to owner - hire qualified personable people who know how to provide customer service

I was looking for a new spot to clean the goods and found this spot on Google…read more The good points.... it was super clean, they have tons of washer and dryers of different sizes, and the staff was very helpful. It wasn't too crowded and I had plenty of room to do my thing. The part that wasn't my favorite... was everything was operated using a specific card from this place. You have to load it with money, no coins, and no credit cards will operate the machines. You cannot get money back off the card if you don't use it all. Some people might like this system, but its not my thing. I had to get help several times because the card wouldn't work. Other than that, it was a nice place and close to gas, food, banking, and 360 highway.

Very back customer service. The lady running the evening shift is very rude and agressive. She…read moredismisses customers 1 hour before closing while it says last wash is at 9:30pm. I don't recommend that place at all.

I had a small cat bed I needed to have cleaned (it's just a little too large for my current…read morewasher/dryer), so when I called the Laundry Room they said they were able to do this - I was ecstatic! I thought their pricing was pretty reasonable, and the person I spoke with was very professional and friendly. I paid for the service, and let them know I wasn't in a rush and could pick up the cat bed at any time. I received a "ready to pick up" text a couple of hours later, and let them know I'd be in the following day. I picked up the cat bed Saturday afternoon, at which point I was informed that they damaged the bed (the shag cover was torn about 2") - the person I was speaking with was someone different from the day before. I let her know that the bed was not damaged when I brought it in. She apologized, and then said "maybe I should have fixed this for you"...but she put a rubber band around the torn fabric instead. I wasn't offered a discount for the damage they caused (or a refund). Disappointed and frustrated...I won't be returning.

Very clean laundry mat, friendly staff, highly recommend it. Just washing some patio drapes & the…read moreowner came over and offered me some assistance can't do much better than that.

Needed a place to dry clean my uniforms while I was in town and chose this place for the good…read morereviews. They did not disappoint. Great customer service and clothes were ready on time.

Upon moving to Bedford this was the first cleaners I tried. Was not overly impressed. This location…read moreis not exactly the easiest to pull in and out of which just adds hassle and annoyance coming and going. The front counter person was nice and kind but the prices seemed a bit on the higher end. The turn around was not quick I dropped off my clothes on Sunday because they are one of the few places open on Sunday and couldn't pick the up till Wednesday! That's crazy I had to take back a few items to just make sure I'd have clothes to wear Monday - Wednesday until I could pick up. Also signs say they offer pick up and delivery that would have been amazing to have been offered that but it never was. All in all just wasn't impressed there are cheaper options with just as good service and much quicker turn around time than this business.

My apartment was getting new washers and dryers put in the laundry room so I needed to find…read moresomewhere else to launder my clothes. In their email, they stated there was a local laundromat about 5 minutes away in the Kroger lot. So off I went. They have 3 different size machines (Large-$5.50/load, Medium-$4.50/load, Small-$2.50/load) I didn't realize they had the small load washers because they are cleverly put on the back side of the rows facing away from the door, so I used a medium when a small machine would definitely have been enough. I get it though; business 101. Dryers are .25c/10minutes I think. The place itself seemed pretty clean and I was there on a Monday around 7-7:30 (they open at 7A) and only a couple people were there.

Owner is ripping customers off. Recently upgraded the machines to pay with card. Has made two…read moreprice increases this year already. Set the machines to read $4.75, but it actually cost $5.00! I had been using this location for years. NEVER GOING BACK!

I'd rather wash my clothes in the Trinity River before returning to this place. I brought two loads…read morein to be washed. I paid $5.25(price has gone up in last month) for each washer. Upon returning, I noticed one of my washers never turned on, and I couldn't open the door to retrieve my laundry. I asked for a refund and to have the washer opened so I could have my laundry and return home as it was getting late and I didn't have time to wait for it to be washed. The employee claimed it was my fault that their washer didn't work and I should've stayed the entire time to watch it. He refused to give me a refund. He even claimed he didn't have the proper change to refund me. Very unprofessional. Please, please do not do your laundry here. On top of being harassed by all of the solicitors and vagrants outside, you'll leave without clean laundry and $5.25 poorer.

False advertising the hours. Showed up with plenty of time…read moreto do a single wash (no dry needed as my dryer works), and they refused to let me in stating they already cleaned and were closing.

This laundromat was a life saver! We desperately needed help with laundry after a house fire. We…read morewalked in with the intention to spend hours doing laundry, but was offered to use their drop off service. The woman who helped us out was absolutely amazing. She accepted over 150lbs of smoky and wet clothes without batting an eye. We returned two days later to clothes that smell nice, were soft, and neatly hung or folded Into bags. The value was great. Clothes just like new for way cheaper than we expected! We will for sure be back and recommend this place to all our friends!

This place is great. I dropped off about 12 items at 730am and picked them up same day around…read more545pm, cleaned and starched perfectly. Was welcomed the moment I came in the door by a friendly woman behind the counter she asked me what I needed and the specifics all while being pleasant and courteous. Total came out to about 60 dollars which considering I tried another local competitor and it was 60 dollars for half the number of items! This please is definitely a great value for your money with even better results then more expensive places. Will definitely be returning.

I've went here reliably for years. I wear a number of suits (I'm a lawyer). They have always been…read morereliable and affordable. My clothes are always well pressed, clean, and ready when they say they are. I don't care for my clothes to be on wire hangers and I keep forgetting to bring my own... This might not be unusual, but the only warning I'd ever give anyone is be careful of anything you take to a hot climate. I took a suit and wore it in the Philippines for some international lawyering and missed the memo that government buildings are not air conditioned. I got hot and had some odd, chemical rash from my suit, no doubt some interaction with the chemicals and my sweat.

I flew into DFW for a last minute event and needed a suit and shirt pressed FAST!…read more They were able to help me out with a big smile and got it done with plenty of time to spare!

Ruined 2/2 of the items I dropped off. I dropped off a faux fur blanket and a dress I bought from a…read morelocal designer in Greece - blanket totally ruined, and dress now covered in snags and stains that were not previously there. Faux Fur Blanket - they told me upfront that it was damaged and offered to refund the $35 dry clean. I told them the cost of the West Elm blanket and asked for them to pay for a new one. After about 20-30 minutes of waiting while they went back and forth with their manager, they agreed and apologized profusely. They asked me not to write a negative review, and I was not going to as they apologized and paid for the item, BUT that was until I got home and saw my dress ruined, and they refused to admit fault. Dress - VERY different experience - women working in the front was very rude this time and refused to responsibility for the damages. She told me the stains and snags were there previously, which is an objective lie and I have countless photos of me wearing the dress (wore it ONE time). She refused to admit any responsibility despite causing numerous stains and snags. I asked to speak to the manager and she refused to tell me what day or time he works. I asked for him to call me, she told me not possible. I asked for him to email me, also not possible. She could offer nothing other than for me to call the store every day and ask if he was in the store. I wish I never came here. Do not recommend. Do not trust this business with anything you care about. EDIT: I talked to 3 women - one of which was named Pooja, not sure what the others names were. The women with glasses was the women with the dress who refused to accept any fault or take my complaints seriously. Pooja was very kind and apologetic and happy to do what she could to try to make things right when she saw the dress on my 3rd visit back here. She brought out the dry cleaner who was kind as well and willing to try to get the stains out - still no acknowledgment of the new snags though, and told it was just the material.

Clean and friendly. Washers and dryers are new. The area for waiting on the machines is inviting to…read morecustomers.

I came in for the clean & fold and it only took an hour omg…read more I suggest bringing in 10lbs of clothes at minimum since that's the lowest amount they charge for! Straight forward and easy. The person helping me was really nice too :)