ABSOLUTELY DISSATISFIED with the customer service I received today. I have been attending this facility for years. My dad as well. Loyal customers and my go to guys. I work in the oil field and are away for times: when I come to town I drop off my close here always. I grew up off park row and New York and since I can remember my dad has Bering going here as well. Unfortunately we all moved from the Area and after taking my self out of out of town and working a local job I decided to drive ALL the way back to my favorite cleaners spot and drop off my clothes. I first stoped by last week. I dropped off my bag and tried to let the employee in the front that I haven't been back for years and I wanted my pants heavy starch. I also told him my previous spot was no where near there starch and how I was grateful with there service. He proceeded to be super rude and arrogant, cocky and a complete disrespectful young man. I claimed that there starch would not be better than what I brought in. I stated I have been here before and know the quality. All in all he had no faith in his own shop. But I did. I said I was the paying customer and to just please place my jeans as heavy starch and let me be the judge of that. After I sent my wife to pick up by clothed also wrap days later. I finally received them. All in all I was extremely satisfied and remembered why I made that long drive to my old roots to get my starch. Today 12/8 I stopped by and this young man had the exact same awful attitude and he remembered me. He proceeded to be a smart ass and arrogant and just plain rude. I drive all the way there and I clearly told him I was satisfied and the ship met my expectations. He still claimed that my pants would not be as I wanted them. I said I would have not returned if that was the case but I did. He kept making smart remarks and I asked him if there was a problem. The was still rude. I AM THE PAYING CUSTOMER !! And if I ask for grace starch just please put my cloths as heavy starch and let me go on my way. But not this kid. He made suggestions that were uncalled for. They he asked me to leave the store and take my service else where. I said literally!!!! I just drove this far!! And he asked me to leave. I told him wow I know the owners ... keep in mind when I would stop by me and the other young taller man would literally carry conversations about oil field or me working out of town. He said that's fine, he said there's cámaras he will watch. I said I hope so and I hope it has audio as well. I hope the cleaners reaches out to me as they have my information on file. And I want to still give them my business but this younger man has to go. I'm sure he does this with other people as well. Maybe there not capable of writing a review but I am. I will be contacting the better business Bureau and letting them know as well unless something is done about this. I would love to not see him there no more and get terminated so I can proceed to drop off my cloths there. I work local now and I am still willing to go out of my way and drop off my cloths no matter what the drive is. But this young man has to go. I have never been treated in this awful manner and asked to leave a place of business... I am speechless and in udder disbelief .... please contact me if possible as I will be calling management tomorrow. And hope there is consequences to his actions ... read more