I have taken a couple of designer gown to Crystals for alterations and they do an OUTSTANDING job…read more Love this place and quick turnaround with amazing detail. Cannot recommend this place enough. Thank you!!

Crystal is the absolute best! As you can see in my before, my dress was like 4+ sizes too big. I…read morewas working with a tight timeline so I had to buy the dress off the rack at the store. Crystal worked so hard to bring the dress in to fit me! It turned out so perfect and I'm so happy I found her. Highly recommend!

100/10 experience! They took amazing care of my wedding dress and husband's suit. My wedding dress…read morecame back looking better than it did on my wedding day! This is the only cleaners I trust!

We love Hillcrest and appreciate the excellent service we always receive. We have taken our…read moreclothes to them for years with quality results.

Great job! They picked up the laundry and measured it and was, dried and folded or put on hangers…read more It was worth it I had 3 kitchen size bags of laundry and it was around $70.00

From the owner: We specialize in: Laundry Pickup Services, Laundry Delivery Services, Wash & Fold Laundry Services,…read moreDry Cleaning & Garment Care, Self-Service Laundromat, Drop-Off Laundry Service, Commercial Laundry Service, Hotel Laundry Service, Short-Term Rental / Airbnb Laundry, Medical & Dental Laundry, Daycare & School Laundry, Spa, Salon & Massage Laundry, Assisted Living & Senior Care Laundry

NEVER AGAIN WILL I EVER USE THIS BUSINESS! Had my BRAND NEW…read moredress dropped off to get cleaned after I accidentally slightly stained it while trying it on. When I brought it to the owners attention, "she claimed that she doesn't see anything wrong and no one would notice. It probably happened when I had it altered in the shoulders." HOW!!! Dress was brand new with the tags still on it.

Always do an amazing job on our clothing and other house linens. Quick and friendly service.read more

I've been a customer for about 15 years but I recently took a cocktail dress which I had only worn…read moreonce and they completely ruined it. The garment was marked "dry clean only" and is covered in paillettes and they charged me $20 to dry clean it and when I got it home and opened the plastic bag, probably half of the paillettes were ripped of and big chunks of the underlying fabric were exposed. It is ruined and I'll never go back

Failed to follow my instructions explicit instructions not to hang my heavy cashmere sweater. This…read moreeven after agreeing that they could follow my instructions. I even said that the heavy sweater should not be folded over hanger either, but folded and put into box or wrapped up like dress shirts often are done. I warned the clerk this was a special and expensive sweater. Upon looking at the sweater, which is a very heavy knit cashmere cardigan, it was not clean at all. Asked for a refund on the lack of cleaning. At least the other items looked alright. I'd never take anything here that you cherish or was expensive because they'll say one thing but still do what they want.

None Better in the DFW Metroplex OK, we lived in the…read moreneighborhood and used them. They were awesome. Fast, Friendly Professional Service. Then we moved away. Well, finding a new cleaner should be easy, right? Oh, you can find them, they just are NOT as GREAT as THIS Dry Clean Super Center on Bridge Street. They ROCK!

Best place for dry cleaning and you can can't beat their prices!! Very professional and friendly…read morestafd

I've been coming here and off the past couple of years and the quality of the service hasn't…read morechanged. I like that they have a drive thru option and a 24 hour drop off for clothes. I dropped off my pant and jacket on Friday and it was ready for pick up the next day. It would be nice if they had a menu with the prices in the drive thru option. The customer service was friendly as usual. The prices are decent and my clothes came out looking pristine which I appreciated. I look forward to coming here for my dry cleaning needs.

I removed a star because their front door has been busted for quite sometime. The good news is…read morethey are fast, efficient and actually have a drive through drop off and pick up. Pretty fair value, so all and all, this is my new dry cleaning place. If you are in the area, give them a try.

Helpful staff. Clean location. Many different sizes of machines to meet your needs…read more Trying soon: laundry by weight and dry cleaning on site.

Friendly and helpful staff! Thanks Jennifer! It had been a long time since I been to a laundromat…read moremat! Clean Dryer was hot! Had to use men's restroom cause women's restroom was out of service but it was clean! I only had to use dryer but would go back if I needed too.

3 Months, No Complete Repair, Poor Service…read more Dropped my bag off in October for repair. Called repeatedly over three months - always given excuses (vacation, busy, holidays). Work was never fully completed.

I honestly don't even know where to start. This was one of the worst customer service experiences…read moreI've ever had. I went in two weeks ago for a simple heel repair. I was told it was an easy job and would be done quickly. While I was there, they suggested adding a cleaning service since I mentioned I needed the shoes for a wedding, so I agreed. I paid half upfront and was told I would pay the rest at pickup. Fast forward to today--I walked in, and before I could even fully step inside, she immediately told me my shoes were not ready. I explained multiple times that I needed them for Thursday, and instead of offering a solution, she kept repeating "they're not ready" and telling me to come back another day. I made it very clear that today was the ONLY day I could pick them up. After insisting, she finally said I could come back tomorrow, and again I explained I couldn't. I had to continue pushing just to get my own shoes back. Then she suddenly switched and said, "The job is done, but I have high standards and want it to be perfect, so I wanted someone to go over it again." This made no sense, especially since she had just been insisting they weren't ready. While she was helping another customer, she was loudly yelling with a terrible attitude, saying that I should have called to remind them that I needed my shoes. Why would I need to remind you to do a job I already paid for? The entire interaction was so uncomfortable that I ended up recording the last part because of how aggressive and loud she was, even though I was calm and trying to be understanding the entire time. When she finally brought my shoes out, I was honestly shocked. Yes, the heel was repaired, but the shoes were in terrible condition. They were extremely dirty, the bows were undone, and the leather looked cracked. It was obvious they had not been cleaned at all--even though that was a service I paid for. She even tried to say they hadn't worn them, as if that explained the condition, and then finally admitted they were never cleaned. On top of that, the payment situation was ridiculous. I had already paid half, and when it came time to pay the remaining balance, she initially refused to let me pay with a card and told me I would have to come back another day. When she finally did charge my card, she added THEIR card processing fee to MY total. For example, I owed $1 and she added extra cents for the fee, sarcastically saying "yeah, sorry." At that point, I was exhausted, frustrated, and just wanted to leave. I have never experienced this level of unprofessionalism, poor communication, and disrespect. To make matters worse, these are Chanel shoes, and it honestly feels like they were just thrown into a pile with no care whatsoever. I will never be returning. If I could give 0 stars, I would. By the way I will add pictures of the shoes the day I dropped them off and the state in which I picked them up today! Now it looks like I will actually NEED the shoe cleaning.