As with most oil change places they try to upsell. Jeremiah, the tech that took care of me pointed…read moreout a filter in my car that I never knew existed. He accessed it thru the glove box, it definitely needed replacement.He was very professional and knew what he was doing.

Bennie and the team were real nice, got me in and out quick. will probably recommend to others and…read morecome back next time.

Had a great experience late night, 7:40, I was picking up some fast food and saw they were open…read morenext door! Complimentary COLD water bottle upon arrival! They helped me in despite obviously cleaning the shop for end of day, they waved me over with no hesitation. Service was friendly and easily explained. I inquired about their wiper service and they were able to quickly help replace those for a fair price 18.99 and 21.99 for the respective wipers. Coupons online and every day 25% for veterans! They topped off all fluids and handled everything quickly, all in all took about 10 minutes. It was simple, relaxing and fast. I definitely would go back for service. No products were pushed.

brought my vehicle in for a routine oil change, and it was running perfectly fine beforehand -- no…read morewarning lights, no drivability issues, no mechanical concerns. Immediately after the service, my car began running rough. It started jumping at startup, struggled to move properly when put into Drive, and shortly after the check engine light came on. There were absolutely no issues prior to the oil change. The timing is not a coincidence. I contacted the shop right away. I was told to check back on 02/28 and that the manager would handle it. When I followed up, I was told the manager wasn't available until Monday and that I would "have to wait" while they conducted an "investigation" and reviewed camera footage. They claimed the technician did not touch the sensor. However, their own higher-up acknowledged that the sensor could have been cleaned and reset -- which their technician did attempt. That reset did absolutely nothing to fix the issue. Despite this, they continued to deny responsibility. I sought a second opinion from a mechanic I know personally who works as a mechanic for a landscaping company. Instead of addressing the mechanical findings, the shop repeatedly tried to discredit him by referring to him as "a landscaper," even after being clearly informed that he is employed as a mechanic for that company. That felt dismissive and unprofessional. Ultimately, my mechanic repaired the issue and the vehicle is now running properly again. This confirms that there was in fact a problem that needed to be corrected -- a problem that began immediately after the oil change service. As a result of this situation, I incurred $556 in total expenses, including: - $115 for the oil change - $190 for the sensor - $150 for labor - $56 Uber to return to the shop - $45 Uber home because the vehicle was not safe to drive This has caused financial loss, stress, and significant inconvenience -- all from what should have been a simple maintenance visit. I am extremely disappointed in the lack of accountability and the refusal to take responsibility for an issue that began immediately after their service. I will update this review if the business chooses to properly address and resolve this matter.

Brought my car here for an oil change because it was convenient; that part was fine. But they told…read moreme I needed a new motor mount, so I agreed to have the work done. After that, my car started making a rattling noise, which they claimed they "didn't hear" when I brought it back. They also said diagnosing an oil leak would be free, but then charged me. After driving about 100 miles, they told me they still couldn't find the source and that I'd need to pay more for them to remove the oil pan and keep looking. Took it to a real mechanic who found the issue in under 15 minutes. These people are full of it. Do not get anything other than an oil change done here.

I had a very disappointing experience at this Meineke location. Last week I was told to return…read moreTuesday for an oil change appointment through Hertz. When I arrived, the employee immediately said I had no appointment without asking for my name or checking anything. I showed my Hertz paperwork, but instead of reviewing it, he handed it back and told me to leave. The interaction felt disrespectful and unprofessional. Customers deserve respectful communication and proper appointment verification before being dismissed.

Took my car here for an oil change and brake pad replacement. Everyone who works there was kind and…read morehelpful in answering my questions. Work was done quickly and for a fair price. The lounge area is nice, with lots of natural light, good for working remotely while your car is in the shop. They have a good snack assortment and coffee machine.

Went in for a headlight bulb replacement...let's just say I got ripped off. AND they missed THREE…read moreof the bulbs they were supposed to replace. Went in today to speak with a service rep about this and first he said "ok we will cover that for you, it looks like our tech missed that bulb" next thing you know he comes back from talking with the parts guy and says, yeah about that bulb, we can't do that for free and we're going to actually have to order it in... meanwhile I have TEXT messages from "Justin" about the bulbs they were SUPPOSED to replace. This place is awful, I won't be be going back, please take my post as a fair warning! They will charge you for service and not do it!

Bad service broke your car part if you go there you just broke my front headlight. We need the oil…read morechange and when I called him, he said don't come to my shop that's the baddest service I ever seen in my life

Had work done to my vehicle and was charged a diagnostic fee on top of the almost $4000 I spent…read more When questioning the charge was asked condescendingly if I understood how mechanic shops work..... To add insult to injury found out from the dealership that I bought my vehicle from that there was an option to fix my vehicle with more standard parts that would have cost about a third of a price. If you need an oil change they are probably capable but for anything else there are better options in the area I assure you. Would give zero stars but that's not an option.

If you are looking for honest people to do reliable, affordable and quality work on your car then…read morelook no further. They were able to get my daughter's car in, fixed and back on the road in less than one entire afternoon.....of course this was also in the month of December, during a snowstorm and her car had been encased in ice and snow from being broken down. Not an exaggeration!! The guys are super friendly and were happy to answer all of our questions. As a recent transplant to Minnesota, I am thrilled to have been recommended to this business from a neighbor. True gem!

Small place but they communicate reliably and they got my oil change done within a couple hours…read more Was cheaper than most places I've gone to and it was nice to support a local place.

Moved to the area last winter so i received a Free Oil Change coupon in the mail. The fella i spoke…read moreto when making the appointment was friendly. I was surprised when he asked what size engine, model & plates? We had a good chuckle when i jumbled the letters & he replied "well you're not a ford f150". Surprise!! The fella who i discussed the 80s 90s area w whom i thought was also here for an appointment made a plates comment as i left. Oh, hello, i didnt realize you worked here! I appreciated that when i gave the coupon to the tech he stated it was for a basic oil change, i could do synthetic & just pay the difference? I opted that route for $26 & change. From in to out i was there around 45 minutes. After he got me checked in a gal came in w a dog. Surprise...also not a customer. She was Ashley the counter person and her dog? Well just a calm, relaxed Loki. Comfortable waiting room/lobby w four spaced out leather seats. There was a kuerig. Hometown is easy to find & get in to the lot. As w most places Hometown gave my truck a once over.....when my oil change was complete Ashley said there was about half brake pad use. Nothing to be concerned about, i have time, they'll check them again. That was it! Not even a guesstimate for what I'd be looking at! Thanks, no pressure and no hassle! When i was checking in i had handed over the coupon, which was returned to me because "there's a $30 off service coupon". So if i need brakes before it expires.... Thanks for the good service!

Ok.. so I live in CA, but from Coon Rapids, MN grew up in CR many moons ago. All garages I knew for…read morehelp no longer exist and was sort of at a loss not once, but twice on our short 5 day stay in Aug 2022. Perhaps I'm used to super high prices in CA and lack of customer service on many occasions, though CA does have it's bright shining star establishments as well.. this place just stands out all around! Ten stars!! (if I could) So, I had an issue with control sway bars on our tiny airstream after severe weather coming through S. Dakota.. not vehicle related per se, but worth a try as our garage at home in CA has some guys with trailer experience always willing to help. Worth a shot after no luck with trailer/RV places.. Doug was so awesome just on the phone.. wasn't sure they could help but stop by for a free look over and if they could help they would.. had a couple guys experienced with trailers and thought they could help.. turns out, we did stop by on our way out of town as planned and they totally helped fix our issue with the sway bars - so much appreciation and all no charge. Because of the warm and welcomed interaction on the phone request for help with sway bars.. I knew this shop was top notch. Go figure the AC on our Expedition went out too and had to come in before that trailer appointment and got us on the road in about 45 min with cool AC for about $150.. I mean, seriously in CA I would have been charged $180 just to have it looked at be told "sorry" can't help, our will apply to a $500-800 charge.... Of course I fixed it.. and to be transparent it was the cost to look, troubleshoot, test systems and then add coolant.. We then came back for our scheduled day out look at the trailer and we're on the road. I will choose Hometown Autocare any day any time before ANYONE else!!.. I love these guys and Hometown Autocare, my AC is STILL STRONG and super COLD even over a month later! If we have any issues next summer we are straight back to you! Thank You!!! Also, the website listed here is not correct.. use this: https://www.hometownautocare.net Huge RECOMMEND if you want honest people who care about you!

Scheduled an oil change for 10 am and it took them two hours to begin the service. By then I had…read moreasked to be taken home to wait because they quoted me over an hour when I checked in. Then 2 pm rolls around and I hadn't gotten a call, so I called and they said it was done. Absolutely bananas insane that a routine oil change made by appointment would take 4 hours.

It's hard to believe that it was 10 (ten!) Years ago, when I gave this place a 5* review. Well, my…read morelast experience here changed EVERYTHING. My wife brought in the car for an oil change, and on pickup the manager discussed the condition of the drive belts.. He told her that they were "the worst he had ever seen" and that they were "ready to fail at any moment". Now get this.. he quotes her over $350.00 for replacement! Yes, three-hundred and fifty dollars for one hour of labor and $30 in parts. I'm sorry, but that's nothing short of criminal. Absolutely shameful, trying to take advantage of a lone woman (who just happens to be married to a retired mechanic, unknown to him). Needless to say I'm thoroughly disgusted with his behavior and we will never return. Oh, I ordered the new belts (Continental brand, mid-range quality) from Rock Auto for under $20 total. A good neighbor installed them for us, for which I paid him $60 cash. Took a little over an hour.. for an amateur, who knows how to do basic to intermediatec car work.