They were so nice and so great. I had my baby and toddler with me and needed to get my emissions and registration done. They let me stay in my car and were very flexible and quick. Super grateful for kind people who help busy moms. read more

My Experience at Jiffy Lube -- Please Read Before You Go I went to Jiffy Lube at 3332 W South Jordan Pkwy in South Jordan on Saturday, 9/12/26, at approximately 1:00 p.m. to have my emissions test and license plate sticker taken care of. While I was there, after speaking with one of the technicians, I decided to have the fuel filters and oil changed on my 2011 Ford F-350 6.7L diesel. What a mistake that turned out to be. When they told me the truck was ready, I got in to leave and immediately noticed that my low fuel pressure light was on. I brought it to the technician's attention, and he asked me to pull the truck back around to the bay. They spent approximately an hour trying to diagnose the problem. I was eventually told there was air in the fuel line and that they needed to bleed it out. About another hour later, they told me they couldn't get fuel past the fuel filter. During all of this, they ran both of my batteries down trying to get the truck started. I asked for a manager and also asked whether there was someone on site with more mechanical experience who could help diagnose the problem. There was neither a manager nor anyone with additional mechanical experience available. They changed the fuel filter again and jumped the truck. It finally started, and they told me I was good to go. By this time, it was just before closing, around 5:30 p.m. I had spent approximately four hours in their shop. They did offer me a $25 coupon toward my next visit. Considering what had just happened, I found that offer insulting. I drove home. The next morning, I woke up to find fuel all over my driveway. I immediately called the store, but they didn't open until 9:00 a.m. I was waiting at the bay doors when they opened. They were obviously surprised to see me. I explained what had happened and showed them pictures of the fuel on my driveway. They immediately took the truck in and said they could see where the leak was coming from. They replaced the fuel filter again and told me I should be good to go. That took approximately another hour. I left and stopped at the grocery store. When I came back out, I could clearly see that the truck was still leaking fuel. I immediately drove back to Jiffy Lube. They looked at it again and acknowledged that it was now leaking worse than it had before. At this point, I again asked to speak with a manager. The technician told me the manager would not be there until Monday but said he would contact him. I told them I wanted to take my truck to my regular mechanic to have the problem properly repaired and have Jiffy Lube pay for the repair. I was told I could not do that. It was now around noon on Sunday. The technician asked if I could leave the truck until Monday, when someone with more knowledge would be there to work on it. I explained that I needed the truck to get to work Monday. He then told me that he believed he knew what the problem was. He said a part had broken off on Saturday when they originally changed the fuel filter. If that was the problem, why wasn't I told about it on Saturday? He asked if I could leave the truck so he could try to locate the correct part. I reluctantly agreed. Around 4:00 p.m., they called and told me the truck was fixed. I was told they had located a Motorcraft part for the fuel filter and replaced the broken part. Thankfully, the truck has worked fine since then. However, throughout this entire experience, I have still received no meaningful offer to make this situation right, other than the original $25 coupon. I want to make something clear: I don't blame the young technicians who worked on my truck. From what I saw, they were doing their best to diagnose and solve a problem that occurred while my vehicle was in their care. My concern is with the management and lack of appropriate support at the location. There was no manager available when I needed one, and despite the technician telling me he spoke with the manager several times, the manager never spoke with me directly. I was told a manager would call me Monday. As of today, I still haven't heard from anyone. I'm sharing this experience because I hope it helps someone else avoid going through what I went through. What should have been a routine visit taking an hour or so turned into approximately five hours over two days, multiple attempts to repair the problem, fuel leaking all over my driveway, drained batteries, and a great deal of frustration. Please think carefully before having work performed on your vehicle at this location. Richard Allen read more

Jiffy Lube - Fuel that leaked at store - Oil Change Stations Near Me - South Jordan, Utah

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My grandmother went to this location this week for an emissions test. She's in her late eighties, and they saw her coming. $1800 dollars later she left. What you say! How could an emissions test be so expensive. Well, they completely took advantage of her. They insisted she needed new brakes -WHICH THEY PUT ON WRONG! They put the front and rear brakes on wrong, you could hear her coming a mile away. She had just had her oil changed a month ago, but they insisted she needed a new oil change, of course they told her she needed new air filters and almost sold her new tires. BEWARE OF THIS LOCATION!!!! A BUNCH OF CROOKS IS WHO THEY ARE! WARN EVERYONE YOU CAN TO STAY AWAY FROM THIS LOCATION!!!!!!! read more

We were out and about and realized we needed an oil change, so we searched on Yelp for the closest one and found ourselves here. We were immediately greeted by their team member, and within like 2-3 mins we were checked in. The guy we spoke with was extremely friendly and helpful. As for jiffy lube as a whole , their prices aren't the lowest around, and they typically do try talking you into replacing air filters at a heavy premium (compared to just buying a filter yourself online). However if you come in prepared to say no, I've never been pressured into doing something I didn't want to do. Overall, If I ever find myself halfway across town in need of an oil change again, I wouldn't have any issue stopping at this location read more

Jiffy Lube - Oil Change Stations Near Me - South Jordan, Utah

I finally went to get my car looked at again at a different shop and was informed that 3 of the tire pressure monitors had gone bad. What a peculiar coincidence, that's exactly how many were not working when I went to get them replaced at this Jiffy Lube. There are 3 possibilities: A) I was sold parts I didn't need to replace parts that weren't broken for a misdiagnosed issue B) I was sold defective parts that went bad in 6 months or C) they were never replaced to begin with and I was charged for something that didn't happen. read more

Thank you so much for being honest! I was summoned to go over all the potential upsells and the employee told me I didn't actually need any of it. This is how you get me to come back and pay for these things next time! When you eventually tell me I do need it, I'll believe you. I love that. Way to develop trust! read more

I cannot believe it myself, but my recent visit to this Jiffy Lube completely changed my opinion on the franchise as a whole. I have had the worst experiences with Jiffy Lube in the past (specifically at this location) and swore I'd never return...But I had a flat tire while running errands and was right next to this Jiffy Lube location, so I took my chances. Long story short, these guys gave me five-star service from beginning to end. Not only did they assist me with my flat, but they also replaced all four of my tires at a price that couldn't be beaten. On top of that, the entire service was done after-hours! They could have easily told me they were closed and that I needed to come back the next day, but Jamon, Tyler, and Josh took phenomenal care of me. I was reassured multiple times that they were happy to stay late to make sure I was taken care of. This is a 180º change from the last time I visited this location. This is by far the best customer service I have ever received at any Jiffy Lube and because of that, I already plan to go back for a few other car services in the coming weeks. Please pass along your premium service secrets to other Jiffy Lube locations in the area...they could use the help. Thanks again, Jamon and team! read more

Jiffy Lube - Oil Change Stations Near Me - South Jordan, Utah

i appreciate the store being open on Sundays and they are generally very accommodating and are good about recommending appropriate replacements of parts. early this year we had a brake job, still had a mild grinding sound - they were quick to fix it! read more

This is the best service I have ever received during a standard oil change! Jamon was especially patient and kind when explaining everything they found during the inspection. He was very thorough and NOT pushy whatsoever. This is the only Jiffy location I will go to from now on!! read more

Do NOT get your brakes done here. We got our brakes replaced with Jiffy Lube at the South Jordan location towards the end of June. It was squeaking really bad soon after, but since we knew that it was normal for new brakes to squeak, we waited a month to see if it would die down. But the squeaking did NOT die down. We took it back today, August 5, and they said that the rotors in the front and back are busted and quoted us over $1k. I called them to express that we just went with them to get the brakes replaced, and why they didn't let us know last time. Or why did they just replace the brakes when the rotors were the real issue?! They replied firmly, "we informed your husband last time of the rotors, but he decided to just go with the brakes." That didn't sound right, so then asked my husband. He said that was a blatant LIE. My husband knows how to fix rotors, and since they're so expensive, he would have just done it himself rather than proceeded with Jiffy Lube. In fact, in only squeaked bad AFTER we got the brakes replaced. I'm pretty sure they destroyed our brakes since it was not having nearly as many issues until we took it to Jiffy Lube to get it replaced in the first place. We will NOT be returning here. read more

I was thoroughly satisfied with my visit today. I am always happy when they offer to change my filters. I don't often take them up on it. Today I decided yes I should and they did a buy one get one free. It was awesome. Keep up the good work!! read more

Horrible. They stripped my oil pan so now it needs to be replaced at my dealership for $500, also overfilled my oil, and ripped off a piece of plastic from under my car and told me it was fine while it was literally scrapping against the road driving. Entire staff needs to be thoroughly educated or replaced. read more

Jiffy Lube - Stripped oil pan screw - Oil Change Stations Near Me - South Jordan, Utah

everyone is super nice and patient! got things done fast! they kept me updated on everything, so I felt very confident with the price! read more

Drive thru services are popping up EVERYWHERE and you're failing to adapt. Some might argue it's already too late. You somehow have a store full of employees who don't work together nor have any urgency. There's no reason I need to be corralled into a waiting room where the same game show plays far too loudly while I watch other customers stare at their smart phones. read more

Would not recommend this location and its crazy up-pricing. Coming from someone who tries not to give out crappy reviews but $120+ to change a headlight is pretty wild... read more

Dropped truck off for a tire patch - the guy that helped me told me it would be done in an hour - so I decided to walk over to Walmart down the street. Before I left he told me my truck would be pulled in within the next 10min. I come back - 45mim later only to find another vehicle in front of mine inside the bay that was not there before me and mine not even touched. When I asked the guy why they were placed in front of mine he said ma'am I honestly don't even know..... terrible service - if you knew you had another appointment In front of me and forgot just be honest - don't lie. Won't ever be back. Easter an hour of my life due to lies read more

Fast and easy emissions and registration! Garrett was incredibly friendly and helpful read more

I totally forgot about this location, but will be going back in the future. I recently wanted to register our side by side for the road. And this needed a safety inspection. Many places don't do them anymore. So it was a pleasant surprise when I could get it done here. Drove over and got right in. No waiting. I was in and out in less than 15 minutes. A couple weeks later I needed emissions tested. Same experience. In and out. read more

BEWARE--this Jiffy Lube location is VERY dishonest and will try to Rip You Off! I had a full service oil change done and was informed my back brakes were "metal-on-metal" and needed to be replaced asap. They also said my battery needed to be replaced and if I was lucky, I may have another 2-3 months. Brakes and batteries are both items Jiffy Lube sells and services. I took my car to my regular mechanic and there was NOTHING wrong with either my brakes or battery! I have 45% life remaining on my back brake's (they are nowhere near metal-on-metal) and when my battery was tested it was 100% fine! Do NOT believe anything they say. Instead of treating us with appreciation and respect for our 7+ years of being regular and loyal customers with our 4 cars, they attempted to rip us off over $350! We will NEVER go back and will warn everyone we know! FYI... as I was researching Jiffy Lube, I learned that 7 years ago there was a national reporter who did an undercover investigation because there have been SO MANY consumer complaints. His investigation showed the majority of Jiffy Lubes either charge customers for work they really didn't do and/or LIE to customers and tell them they need costly repairs they really don't need! Goodbye FOREVER Jiffy Lube! P.S. I will be filing formal complaints with the FTC (Federal Trade Commission), the BBB, the Utah Attorneys General Fraud Division, and the Utah Division of Consumer Affairs so they also document your SLEEZY and DISHONEST business practices. SHAME on YOU! read more

I took my 2018 Honda CRV in for an oil change recently and was disappointed. I've been here before with a previous vehicle and didn't have any problems. But this time, I waited in the lobby about ten minutes before someone came and let me know that the tool they needed to do the oil change was "lost" and they could not help me. They advised me to go to another Jiffy Lube in another city. Nope. I went somewhere else. read more

It's about 8-9 people on staff but only 2 1/2 actually working. The rest are huddled together on their phones not doing anything. I feel bad for the manager doing all the work but it must be nice for his employees to get paid to be on their phones while also inconveniencing the customers and eventually loosing business. I drove away and gave my business to someone else. read more

Went there for an emissions test. There was one vehicle ahead of mine that left within 5 minutes of my arriving. It took almost an hour from the other vehicle leaving for them to complete my emissions. They then took 20 minutes to complete the checking out the customer whose vehicle was completed just ahead of mine. In all it took an hour and a half for a 5 minute test. Let the team lead know my frustration, but he did not seem to care. I will never return to this location and would recommend others against going there as well. read more

OMG. How dangerous this could have been on the highway!! They do not take safety seriously. DO NOT TRUST YOUR CAR TO THEM!! read more

Jiffy Lube - Flat tire. South Jordan Jiffy Lube did a tire rotation on Saturday. Found my flat tire Monday morning. All stem caps were loose. - Oil Change Stations Near Me - South Jordan, Utah

This is a brand new location and I have to say I am happy with it. Its right next to Walmart and Costco so if I end up having to wait for a while I can just walk over to Walmart instead of staying in the waiting room the entire time. So they have been open for almost a month now and the place is still super clean. You can feel that its new. The waiting room is larger than most jiffy lubes ive been to in the past. They don't have a TV though but they do have free WiFi, you just need to ask an employee for the password. The staff were all pretty friendly and helpful at explaining everything. But just like every jiffy lube you just need to watch out for upsells (them trying to sell you extra services). I would say that the wait was avg. read more

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Went here for emissions test. Super slow service. Only wanted emissions (which takes 5 min) but they went ahead without our permission & checked fluid levels & air filter. We left the facility 40 minutes later & our vehicle was running like garbage, very loud & losing power. Wasn't sure what they did, but after reading several poor reviews about how they sometimes neglected to reconnect the air filter system properly, my husband checked ours & they had not reconnected the plug in the front. Will never use this or any other Jiffy Lube again. read more

Everytime I come in here they are super nice. Not really the most professional place in the world. However they always do me right, minimal upselling. They show me the filter before they just "assume I want one". Usually really fast unless they are slammed which they have told me. Had a rock chip also replaced. Gieco was giving me a hard time about getting it fixed and wanted to come out. They gave me a deal on it since they saw I was stressed out about it and just took care of it right then and there. So as far as things are for me good place to go :) Quick and fast. read more

For many years I've used jiffy lube to get "quick" oil changes, and inspect my vehicles. No longer. The last few times I've gone in with a coupon for oil changes and ended up walking out the door spending more then I would have had I not had the coupon to begin with. It's like they add extra charges to compensate for the $20 off coupon. The last time I was in there, I heard a young lady paying $142 for a single oil change so I hopped online and bought 3 oil changes for $99 so I wasn't suckered into spending more than I had planned. When it came time to pay, they said that they'd had to use special oil on my car and it was more then double the $33 that would be allocated for that car's oil change. I was disgusted, but had to do it any way. The next day I had to change oil on another one of our cars. On a recommendation, I went to Burt Brothers in Riverton and spend $29.99 plus tax for a regular oil change. They were much faster than I'd ever waited at Jiffy Lube, and at least $20 cheaper. Since, I've taken in two more cars, one of which I used synthetic oil which cost $59.99. The same oil at jiffy lube would have cost over $100 for synthetic. I'm glad that I found something better. I think most people who walk through the doors at jiffy lube know that they're getting inferior service, but they feel they don't have another option other than the dealer. read more

Charged me for a premium oil change costing $110 that never actually happened after having my mechanic check the oil! I reached out to the manager named Kyle who said he'd call me back to take care of the situation, never heard back even after trying numerous times to reach him. I was taken advantage of. Shady business, BEWARE of this location!!! read more

We went to this location (there are 3 locations closer to us) and i was so impressed!! they were very thorough, spoke to me (a woman) about my car, which usually when i go with my husband to other locations they treat me like i don't exist and don't even talk to me regarding my vehicle. they were very kind, so quick and efficient and weren't so rushed that i felt like i couldn't ask the questions i had. we will be going to this location from now on! read more

I had a question about my bumper popping off to see if they could do anything to fix it. I told them it was like it when I bought the car and I didn't know. They said "it's okay youre a woman". That was extremely inappropriate and just made me feel stupid. read more

Very quick and easy, don't get me wrong. But, I came in not being completely savvy in oil changes and my car's condition and the workers took that to their advantage and tried to get me to pay for repairs that weren't even necessary. I went to my repair guy to see if it really needed to be fixed and he told me it was in great condition. BE CAUTIOUS and only go in for what you absolutely need! They try and get you to pay for more! Very upsetting... read more

I have been to many lube and oil change stations but I have never been treated so well as this station everyone there is so kind and so professional everyone involved in customer service should go to this station and learn what is meant by genuine goodness and exceptional customer service. read more

I've been coming to this location dozens of times since it opened and had only one experience that was negative. I reached out to the regional manager who resolved the situation immediately that the the on-site manager refused. I was grateful and have kept coming back since. The new store manager, a woman who is kind and helpful and runs the place well, is doing a great job. read more

I love this location of Jiffy Lube! I have been there twice now, and have not had to wait longer than normal for an oil change. My most recent visit was on a Sunday morning, and the staff was incredibly friendly and quick. They were done with my car in under 40 minutes. Specifically, I think the employee's name was Gavin, was very helpful and did not pressure me to replace anything that I did not want to. However, during my visit I requested both a standard oil change as well as the free brake inspection. They did the oil change quickly and efficiently, but they forgot to do the brake inspection. I don't consider this to be a huge downfall but it would have been nice to have it done all at once. Hence 4 stars instead of 5. Overall, I am happy with this location, and will definitely be back next time my car needs maintenance. read more

Came in for a full synthetic oil change and a tire rotation. Tire rotation was 25 and the synthetic oil was 92. I had a $20 off so I was expecting to pay around $100 with tax. When it came time to pay. The total was 140. I asked to see the receipt and they were trying to charge me for the filter and "oil change added". I asked the guy what it meant and he couldn't even tell me so he went and got his supervisor. The supervisor came in didn't even look at me or ask me any questions and took off the $40. It seems super suspicious and it seemed like they were trying to overcharge me and scam me. Will not be coming back. read more

I came in here for an oil change because it's close to where I live. My car was only 4 years old and I'd never had any problems with it. The guy helping me at the register told me that my car has a small oil leak and tells me he has a friend who owns a repair shop, would I like his number. I said nope thank you. I'd not even seen a drop of oil anywhere, so I wanted to take it to my guy for a second opinion. Fast forward a month or so and now, not only do I have a pretty good oil leak, but my car dies every time I stop and when I let off the gas. Finally I make it in to my guy expecting to pay a lot of money for major car repairs, instead, I'm told that my oil filter was #1, not the correct one for my car, and #2, they didn't not put it on tight enough. All my guy had to do was screw it on tighter and no more oil leak. I'm not a mechanic, so I ask, is this a thing where just time can cause this? My guy said nope. It was not put on tight/right to begin with. What I was envisioning to be an expensive repair was just the cost of another oil change with an honest repairman. Thank goodness there are honest people who don't take advantage of others. This person here is not one of them. I'll never return to a jiffy lube again! read more

Over the summer I took my truck in to get a simple oil change. 40 miles down the road & I start to feel heat on my legs. I check my oil level only to discover I had about 1/4 my engines requirements. Long story short-Rod knock & a engine rebuild on a already new engine. A few weeks ago I asked them the pricing for new brake shoes, shoe hardware, pads, calipers, and cylinders. They wanted to charge me $820 for at most $400 worth of parts & two days at their shop. I decided to try the job myself and it cost less than 400 and took a Saturday. My first brake job... Never ever use this location. A few days ago a family member said he was on his way there to get his trucks oil changed, I told him not to do it but he gave them the benefit of the doubt. THEY STRIPPED HIS DRAIN BOLT AND TOLD HIM THEY COULDN'T FIX IT THERE. We take our vehicles to shops for the convenience. There isn't anything convenient about this location read more

Needed to mount my winter tires on for the season, and it only took them about an hour or so to complete. They did let me know my brakes were low and wanted to charge a total of $320 to do that which I declined because it was so overpriced. They definitely try to upsell you but at every location but that it expected. Overall the guys were super nice and did a great job. The waiting room was clean, but I did not need to use the restroom. My car is ready for winter! read more

No staff are wearing masks, even when driving customers cars. Customer service is terrible, I waited for 20 min standing at the front desk until any staff cared to ask what they could help me with. Once the work was complete I found that they broke the air filter clamp on my truck and didn't mention it. I was just trying to get an emissions test. Terrible place. read more

I don't know who pissed in the front clerk lady's cereal the morning I went for an oil change, but she was probably one of the rudest people I've ever met. I asked for a regular oil change and a tire rotation for my trip to Vegas later that day. She very rudely comes back in and says, "we aren't going to rotate your tires. Your back ones are much better than the front and we can't change them." It's not what you say sometimes, it's how you say it. And her tone was beyond rude, like she could care less about helping me. She then continued to smile and laugh through the window at her colleagues while being a complete jerk to me and trying to upsell me with every little thing when it came time to check out. Last time I will ever use Juffy Lube. You always tell me the problem with my car, and I always hear "no" from you people. read more