My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

For some reason I keep on trying to find reasons not to like this place because it seems to good to…read morebe true yet every time I'm there everyone goes above and beyond and I'm introduced into another way they make my life easier. Efficient, fast and great customer service. I had no idea they also renew your registration for you and print out the sticker. Highly suggest this spot.

Terrible experience. I came here hoping to knock out a quick oil change before getting a car wash…read more After the techs spent about 10 minutes trying to upsell me on items from the "inspection" that I didn't request, they informed me that they had already drained my oil but couldn't replace the filter because the skid plate bolts were stripped and they couldn't get it off. This was right after I heard their torque wrench audibly destroy the bolts. They admitted that they had indeed stripped out the bolts trying to remove them. To make it worse they told me that while they wouldn't charge for the oil filter they would still charge me for the oil. I explained that it makes no sense to pay for the oil if I have to go right back somewhere else and have it drained again in order to replace the filter. After arguing they went back down and worked on the bolts and were able to finally get them off and replace the filter. But now the bolts were stripped and they couldn't put the skid plate back on safely! They claim to have called around looking for new bolts but couldn't find any. They did their best to re-attach the skid plate with just a few partially stripped bolts. So now I have to go have the skid plate removed again and reattached with new bolts. And they charged me full price for everything even though they stripped my bolts. What should have been an easy oil change has note resulted in a big headache for me. Avoid this place!

Quick, easy, professional. I've been coming here for 5 years, and am always satisfied with their…read morecustomer service. I really appreciate that they're not pushy, but genuinely helpful.

Came in towards the end of the day to get oil changed and new windshield wipers. Daniel and crew…read morewere polite, quick, and very helpful without being pushy. Best experience I've had here. Strong value price wise between the quick and quality service. Thank you!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

This was the most helpful shop I have ever been to! Me and a buddy are from Idaho and were on an…read moreoff road trip through Utah. About 50 miles away from salt lake we broke down and had to remove our hub in the middle of nowhere. We walked into this shop with hub in hand and were immediately taken care of, the shop was slammed but they made time to help us out and get us back on the road. As someone who works on their own vehicles and doesn't like trusting mechanics if I was local I would take any of my vehicles to this shop in a heart beat. I cannot Recommend this shop enough. They know their stuff and do quality work 11/10 would recommend!

Fast service and friendly staff. Only place to go in Holladay / Cottonwood Heights area.read more

​Beware! New management is extremely money / sales / mark-up oriented. I've been bringing my 5…read morevehicles to this location for decades, and I have referred others to Big-O. But when they switch to the new management suddenly our bills went up an extra $500 to $1k extra per visit above what we would normally pay here for small repairs. At first I just paid, but soon noticed a pattern. I finally asked the sales rep why the change in price and he said it's because the old management did things in a sloppy way and the new management is focused on doing things right. But I am not seeing an improvement in services, just a massive increase in the cost. No thank you. We are now in the market for a new shop. Update 2/7/2026: I see that Lana L. from Big O commented, " thank you for taking the time to speak with our store manager and for giving us a chance to change your perspective of our store." No one has contacted me and I have not spoken with the store manager. A better comment would be to acknowledged the problem, not try to decieve the public reading these comments into thinking you are addressing the problem.​

I needed an oil change, so I was happy to see this valvoline right across the street from my work…read more I stopped by on my lunch break around 12 and there was no wait. Zane, Patrick, and Tavion helped me and they were all super kind and explained things well. I like valvoline for oil changes cause you can stay in your car. The whole service probably took like 15 minutes. They always email coupons and sometimes for 20% which makes this affordable for an oil change. I love valvoline and this location was great!!

Great and efficient service. Within minutes of arriving the hood of my Jeep was open and the…read moremechanics started their work. They had effective communication and were honest with pricing and service..I wish I remembered the managers name she was excellent. Overall, great experience, had me out of there quickly and everything went smoothly. I will definitely be back.

Kind people and quickly help you w inflates to calibration. Honest about tire wear and estimated…read morelife left, not just trying to sell tires.

Exorbitant prices ..asked $120 for wheel balance and tire rotation..discount tire did it for freeread more

Super recommend this place!!! Everyone is so attentive and friendly, I've never had a quicker oil…read morechange and the prices and discounts are superb. We appreciate *finally* having a place we can trust with our car maintenance needs!! Shout out to Connor for helping us out today and bringing the best vibes ever!!! So helpful with answering our questions and getting us what we needed. (btw Connor if you read this, we checked and Starbucks DOES have spicy lemonade and it's delicious )

Wish I could give zero starts!…read more Terrible service. Rude people. I purchased a deal online for an oil change. I drove to the location and they told me I couldn't use the online deal for at least 24 hours, so I'd have to come back another day. Went back 2 days later. They completed the oil change and then told me I owed them an extra $25 because the online deal didn't cover all the cost. A bit shady to sell a "discounted deal" online and then have to pay full price one you come into the shop. Super dishonest and frustrating!

Zachary the manager greeted me the second I arrived, and was very friendly. I only waited 1-2…read moreminutes, everyone was quick and effective. I got an oil change and it was super fast. The entire staff were very friendly and knowledgeable. 10/10 will be coming back, and recommending this location. They even gave my dog treats! Also amazing pricing.

Went to get an oil change on my truck. Overall you could tell the moral was low. They were all…read moremoving very slow. Which is fine I get it, it was towards the end of the day. But, I started my truck and a warning light when on. We were able to figure out that a cord got cut while my air filter was getting inspected. The manger was very helpful and we fixed it. I am writing a review because I want to warn others that some of the employees are lazy and are not careful.

Had a flat and they fixed it for free. Fast service, friendly, and great prices. I've never had…read morean issue wit them.

We have been purchasing our tires from them for many years and have always been extremely pleased…read morewith the service and quality of tires we receive. They are always prompt and quick in everything they do. The store is clean and clutter free. Price is always competitive.