first and foremost this location is always quick fast and friendly ! Alex goes over and beyond to make sure the service i receive is A1. He's knowledgeable, funny and truthful it's not just about money with him even if he's charming his way into a sell it's honest ! if i need something he suggests it and i'm a very blunt and cheap person but im good to my car so if alex says it's important then we will do it !! JIFFY LUBE I WILL ALWAYS RETURN BECAUSE OF THIS EMPLOYEE YOU HAVE AND THANK YOU WE NEED MORE HONEST HARD WORKING HUMAN BEINGS LIKE THIS ! read more

Jiffy Lube Oil Change - sitting area for customers - Auto Repair Near Me - San Jacinto, California

Told them I had a coupon. They said $30 dollar discount. Then says $25:I was told I had a coupon for $24'and they did not honor it and said only 20 off at location and 5 off filter. Why send coupons. Why not check coupons before doing services. Last time I going there. Ask questions about coupons and totals and reverify discounts. The point is if I knew what the totals were going to be and discount I would at least know before not after service is done. Shady place read more

I just went over to Jiffy Lube and San Jacinto to get an inspection for Uber and Lyft. I brought the form I got from box.com for Lyft. They told me that I had to pay $23.51 to get the form completed and it had to say Lyft on top, then I had to get the Uber form and pay again to get the same inspection. I had brought a form that just said "vehicle inspection". They said it was of no use, the companies would not accept it, contrary to what many sources said online. It turns out none of this is true. Were they trying to scam me or are they misinformed? read more

I Wanted, my coolant exchanged with coolant that I brought. I asked them to empty my system and add the coolant that I brought in. All they did was drain the radiator not the engine or the rest of the vehicles system. They were only able to get almost 4 of the 8 gallons that it nearly takes and now I still have a contaminated system and have wasted my time and money. If they're going to offer a service, they should ask if I want it cheap or thorough. I did not know there was an option. It was neither cheap North Aro because it cost more than my actual oil change did and I still have to get it done again. read more

I haven't been able to contact the business regarding the reply, yet. But, I was driving back from a doctor's appointment in Riverside yesterday when suddenly a horrible scraping sound started coming from the engine compartment. I pulled over and it stopped. Took a look inside and underneath only to find the Engine Cover Shield was loose and had become detached, scraping against the highway. The techs didn't tighten it properly after having removed it to conduct the oil change. I will be contacting the business today and will post an update. read more

Called in on a Tuesday for an oil changed, they said there was a special 34.99 for base oil change. Super fast service 15-20 mins wait. I will be coming here again! read more

**UNDER NEW MANAGEMENT** Went in to get my car serviced and felt so comfortable, many other places try to sell me many things I don't need and here they explained everything to me and let me know exactly what my car NEEDED. I have been to this place a few times in the past and I can say that the new owners have definitely put lots of hard work and are doing a great job. Won't go anywhere else now! read more

When I came in, they immediately started working on my car and made sure that I was comfortable in the waiting room. They were done, not even 30 minutes later. Thank you Mike for the exceptional service! They worked fast and did not pressure me into doing any other work. They even vacuumed my car! read more

So on initial review I would have said great service, friendly staff. I came in for an oil change. After I left I heard a flapping noise and discovered my skid plate was hanging. I called and they said to come in. Still very friendly. They told me they did not have my missing parts and could put zip ties to hold the skid plate up. read more

Bad service! Arrived there at 4:42pm and they said they were already close when they close at 5pm, i told him we were coming from far plus we had called before to make sure we were getting our car service so thats when they finally did our oil change and in a hurry because they wanted to leave before 5pm. The next day we saw the car was leaking oil and we commute the car far away daily. The car was not leaking oil prior to this. We took it back and they said they just didn't wash the excess oil off. We hope that is TRUE! This is super unsafe! I don't recommend this place to anyone. Avoid this place for your safety. read more

I've been using ths Jiffy Lube location for years and have typically been satisfied. On my most recent trip a few days ago, I was helped by Baltazar and Mario. They were courteous and seemed to do a good job. I had my oil and transmission fluid both changed before heading out on a road trip. I left the shop and headed directly out to Arizona. I got about 100 miles into my trip when heard a terrible racket coming from under the front of the car. I stopped on the side of the road, in blistering heat, and found the problem. The plastic protective piece that covers the bottom of the engine on my Camry was hanging down, rubbing on the ground and on the right front tire. I crawled under the vehicle and found that the two rear bolts that hold it in place were missing. Jiffy Lube had removed them, during the service, and failed to replace them. I was able to secure the protective cover with plastic zip ties and get going, cursing Jiffy Lube for the next 100 miles. I think next time I'll take my car to an ASE certified mechanic for service. read more

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I had my kids with me and didn't realize it wasn't a drive in and stay in your car. They were kind and made an exception and allowed my kids and I to stay in the car while they serviced the vehicle. Super thankful for that on a day like today! Quick service! read more

Dont trust the new idiots working here, the little short scrawny dude with the red hair didnt do the final check on my oil after i paid just handed me the keys... I go home check the oil and see that it's over filled and looks like they didn't let the oil drain out all the way it did not have the golden color it supposed to have.. well I guess that's what I get for being lazy not doing it myself STAY AWAY!! read more

They neglected my vehicle by ignoring a deteriorating drain plug and gasket during my oil change : my oil leaked heavy in driveway after I returned home.I did return to them and they did replace the plug and gasket no questions asked. After this , my vehicle starting leaking even more and I refused to go back. My oil leaked out all the way from 50 mile trip. I was lucky my engine didn't blow up. I am a woman and I'm not sure what occurred here but it's NOT normal and I feel something fishy is going on at this establishment and will never return or recommend them to anyone. read more

THEY ARE NOT AFRAID TO SCAM YOU. Got ripped off $36. How does labor for an oil change in any mind cost $43? Had a guy tell me that their computer system just randomly splits the price to equal a flat rate for their oil change between labor and parts. First of all, it's simple math. The price per unit times the quantity, plus the oil filter. There's our price that we see under the cost for parts. So WHERE is the $43 of labor coming from? Been here multiple times and labor was $7 so how is it magically changing..... once a family member who.... Dare I point out doesn't speak English goes in. If it's a flat rate, like you wanted to try and justify, why would it not all be included in the parts. Disgusting ethics and should be ashamed of taking advantage of people when they see a chance. Lost mine and my family and friends' business. I suggest any women or non-English speakers avoid this place or be prepared to check your estimate and receipt and defend yourself. Point out the coupons that they blatantly advertise and will hide in the total unless you question it, the random fees they add, and do the math. NO VIENES AQUÍ SI NO HABLAS INGLÉS. Te van a poner precios en el total que no deben estar cuando haces la matemática. read more

First time here and will be going back. Very nice, friendly and fast service. I highly recommend this place.

Just got a oil change two days ago now I have a oil spot in my floor from them not tightening the bolt enough now they won't fix it or give me a refund don got to this place. Horrible customer service. Learn how to tighten thing right we are driving on a road trip if I didn't noticed this we would have blew our motor. read more

last Saturday I took my car in for several services to include a transmission flush, an oil change, a brake service and asked them to rotate the tires too. I didn't notice until I got home that my tires didn't get rotated. It was obvious because the rear tires looked practically new while the front were relatively worn. I looked at the receipt and sure enough I was charged for the tire rotation. When I called I was told that I wouldn't have been charged for a service that wasn't done and to bring my car in so we could go from there. I asked the managers name and literally couldn't understand what the guy said and asked him to spell the name. He just repeated the unintelligible name again. I don't have to take my car back to a shop to have a service done that should have been done the first time. I thought they were supposed to make sure everything was done before giving you the car back. Charging me for a service not rendered is fraud. Just saying. read more

Waited 30 minutes to get my oil change and waited till the employee told me the manger said go inside I've never had issues with any jiffy lube this is the first time where manger wanted to just be a jerk so I was like you know what I'm good so I went to valvoline more expensive but it was well worth it read more

I wasn't really happy there... I had to wait an hour before oil change, and the guys were not friendly at all... after a few days.. my change oil light came on Indications are the oil filter was never changed... I will not go back there read more

Everything i go they do what i need and more. Great service! Seen many negative reviews that made me second think about returning but i don't regret it. read more

Idk why this place has such bad reviews.. i come here every single month to get my oil change (yes i know excessive but i drive to LA 3x a week) and they are SUPER friendly, SUPER helpful, and i've never had an issue with them. I even come here when there are issues with my car and they help me i honestly have never had such good customer service here in SJ/Hemet. This is my GoTo place for sure. Thanks guys! I really appreciate your guys' help always read more

They wanted my business. Greeted immediately they took my special request for Lucas oil which i supplied and i am ok with signing document. Steven is awesome. They took care of everything. Got new wiper blades and wasn't pressed to purchase anything and he was great in listening to all my needs. They took care of us and had us out quickly and we were super satisfied. We will be returning. read more

DO NOT GO HERE! I went in for an oil change and transmission fluid change. They didn't put oil in my car and they over inflated my tires. Please just try a different shop. This jiffy lube specifically sucks. read more

So here I am at Jiffy Lube, i have been here before , but the memory is hazy. I hated the one on Sanderson Ave. (see my review) so i thought I would use this one. To my surprise I only saw two workers. Usually when I drive by this place it is always empty, but with my luck I had three cars ahead of me. The worker greeted me and let me know the wait would be about an hour. The notice of estimated time was appreciated, and I decided to stay. Everything about my visit would have been great, if it were not for the mother with three kids (obviously from two dads) who was soon joined by two friends. They were gracious enough to speak very loudly, so I could listen to her problems with her current baby daddy and her custody issues. Also next to me was a guy watching a movie on a tablet, who decided to enter his speakers into competition with the talking mother. But back to the point, the worker (nick) was great, they did the typical upselling of services, but I understand, it's business. He had a nice tone to his voice and didn't look like he hated being there. It turns out there was a third worker, who was under the cars changing the oil. I will gladly return to this location for my future oil changes. They even show you the engine before you leave. I like this because I always check to make sure they put the oil cap back on (I only had to learn that lesson once). read more

My second time at this location. Great service, everything explained well. Recommendations with no pressure. Craig, very helpful and great customer rapport! read more

I had a problem and they refunded my money completely. I really appreciate the customer service on the return.

Be careful with up sells. If you know you just want an oil change, don't let them up sell you. Other than that, the work is fine, just overpriced. Find a trusted mechanics shop and stick with them. Forgot to mention, the location was clean and friendly staff. read more

Amazing service and staff..all very nice and friendly definitely will be coming back for future auto repairs they've earned my business

Called about service time and was told last car was in the bay and if I got here before it left they would service my truck. When I got here I didn't see another vehicle but they gladly took my truck. As I waited inside, I also saw them washing my windows (something another Jiffy Lube didn't do). Great, fast, and friendly service. Recommend this place if you need an oil change. read more

I have never been treated disrespectful at this location before went on Sunday 1/6/18 the person at the desk was very rude and treated me like I was beneath him because I was a woman. Will never go there again. He stated that he has been there for 8 months and he has never heard of a VA discount. Can't post without a star wouldn't even give one. Do go there. read more

Their service was great they make sure all my oil air water filters were good they took good care of us and we were out fast great service guys I recommended 100% read more

Very friendly first time our Benz has not been to dealership for any service and was nervous but all seemed to go well and spent less then the dealership will be back next time if still in town. Just got an oil change and tire rotation. read more

Save yourself some money .. DO NOT let this place service your vehicle !!!! They don't fill your engine full of oil and when the engine starts to knock (due to the lack of oil) they do not stand behind there work !!!!! GREAT JOB MORONS!!~!! read more

WAY too expensive!!! Kinda slow. But I give 2 stars because the employees are great. Nice. Thorough pre-inspection. My mistake for thinking I could get in and out in 25 minutes. It will be an hour+ :( read more

Stripped my oil pan! Then claimed it's normal wear and tear! It was just changed 6 months or less at jiffy lube in yucca Valley ( which by the way charged for a air filter and didn't put one in!!!) it was fine then...they said they may have over tightened it..ok so now what??? I'm pissed ... They did put a bigger plug and stop the leak and were very nice and professional even when they just told me its the OIL PAN ITSELF THAT'S STRIPPED! Guess who gets to pay for this!!! BS!! read more

Herb is the worst service manager. His customer service is horrible, seems extremely lazy and lacks professionalism. Failed to give me an oil change due to closing in 20 minutes when there were no other customers waiting or being serviced. I was a satisfied customer until I went through this experience with Herb. Now I know why they have poor reviews. Don't come here and learn the hard way like I did. read more

I came in for an oil change and tire rotation. Left with my car thumping and the steering wheel jerking on flat roads. I hadn't driven more than 1/4 mile before I had to turn around and have the tire rotation service reversed. The manager said the reason the car rode worse after they serviced it was because I should've had my tires balanced. Thanks for the blame and the lame excuse, Jiffy Lube. The car was thumping because one of the back tires had a bulge that was about to explode. The guy didn't even check the other two tires. I have no words. Don't come here. read more

Horrible! I went in for a regular oil change and 45 minutes later my car began to alert me to shut my engine off because my oil pressure was low. I pulled over and checked everything. Turns out there was no oil put in. Had to buy a couple quarts read more

Herb came and greeted us very profesional , they always take care of our cars when we come in and give us a 10% military discount. They aren't pushy to try to get things done. Sunday mornings are the best it's always empty. read more