I have used Franks Automotive for 10 years for my business and personal vehicles and give him my…read morehighest rating. If you prayed for someone to help you when your in between a rock and a hard place he's your man with a price lower than anyone else in the county. Rest easy that whatever your problem he won't try to upsell you anything you won't need. When he replaced the rear axle on my truck with a salvage part he gave me a one year warranty and at 10 months it locked up and he said no problem and replaced it within a week and didn't charge me a dime. Only a man of integrity would do that. He's more than just reliable, he's a friend. If anyone says anything negative about Frank I would question their motives as he has bent over backwards for me and my whole family with multiple vehicles over the years.

On March 5th, 2025, I had Frank remove and replace the motor in my Hyundai Sonata. At that time, I…read morehad no issues with his service. Before he began the work, I gave him a list of specific components not to touch because I had already replaced them myself while troubleshooting the engine problem. One of the items I clearly told him not to replace was the engine oil cooler I had already installed a new one. When I picked up the car after the motor replacement, he gave me a breakdown of everything he had done. One of the things he mentioned replacing was the oil cooler. I asked, "Why did you replace it when I specifically told you I already had?" To this day, I still don't know why he replaced it. I was concerned because I didn't want to pay for a part I had already installed, but he didn't charge me extra, so I moved on. Fast forward to July 15th: my daughter noticed the car was leaking oil. I called Frank, he looked at it, and after getting the car back I had no issues. Fast forward to August 29th: I noticed the car was leaking coolant. When I opened the hood, I saw that one of the coolant lines connected to the oil cooler had a severe bend in it. I called Frank, and he recommended that I buy an inner support spring for the hose. He didn't offer to fix the line himself he simply told me to take care of it. Fast forward to October 13th: the car started leaking again. I called Frank, I had the car towed for the third time, and got it back with no issues. Fast forward to November 6th: the car began leaking oil worse than ever. I tried calling my insurance, but they wouldn't tow it because I had used all three of my free tows for the year. Frank sent his tow service and said he'd work on it on Wednesday, November 12th. By Friday the 14th, I still hadn't heard from him, so I called to ask if he had found the problem. He said, "Yes, it's the engine oil cooler leaking." I replied, "Didn't you replace that the last time you worked on it?" I later called the dealership and found out that replacing the oil cooler runs about $1,000, which made me question whether he simply didn't want to deal with the cost of repairing it under warranty. When I got the car back, I inspected the oil cooler O-ring gasket myself, since that's where the leak was coming from. Sure enough, the O-ring was crushed and cracked in multiple places. I called the dealership parts department to confirm the torque spec for the bolt that secures the oil cooler. They told me it should be tightened to 32-39 ft-lbs. I asked whether over-torquing could crush the O-ring, and they said yes. I found a replacement o-ring on Amazon for $26. Replaced it today. Drove car, performed leak test and it passed. Based on everything I've observed and the information I've gathered, I believe this situation amounts to maintenance malpractice. Frank is a good guy, but with everything that has happened to my car this year, I would strongly recommend not taking a vehicle to him. After him fixing my motor, there has been no issues with the motor. It's sad to say but I will be taking my business elsewhere.

HONEST and HONORABLE! Owner's son accidentally quoted my wife way too low for brakes and rotors. We…read moreasked him to charge us what the job should've been because we wanted to be respectful. He refused. We had to haggle for him to accept an increase just to cover 1/2 his labor! 1st time customer referred by a longtime customer.

Came in for an alternator job. They charged me 340+ and put in a used alternator. Technically they…read moremight have done good work. But that a really premium price for a used part. They explained that it was due to inflation or something. The car works but I feel pretty betrayed. Do with this info, whatever you want. I only went here cause no other mechanic answered the phone. They were nice and respectful but that really doesn't matter as much as trustworthy service and keeping the customers best interests in mind. I'll be sure to go elsewhere if I have any other opportunity. I should have sourced the part myself.

My AC stopped working on a hot summer day! Spoke to Lalo he told me to bring the car in, and in due…read moretime, he called me with the diagnosis and pricing. He explained the process and some other small fixes that the car needed we agreed to fix them and the car was fixed! VERY PROFESSIONAL, quick and accurate! Air is blowing perfect now.

Great, quick service at a reasonable price. I took my 2014 Ford Edge in cause my defrost wasn't…read moreworking. Turns out a mouse clogged the vent with his nest.

Awesome service! My goto! they are always eager to help and fix your problem right away and better…read moreyet at a great reasonable price. Thank you . Highly recommend

My go to spot when I need automotive services. Front desk is always helpful scheduling times and…read morecommunicating the process of my vehicles services. Mechanics are knowledgeable and honest. Would recommend 10/10

I was trying to remove a very hard to reach bolt in the engine bay. After spending a whole…read moreafternoon wrestling with it and stripping it a bit, I threw in the towel and looked for help. Mike was the first mechanic to respond to my Yelp quote request. He was available next day, arrived on time, and removed it within 15 minutes. His price was reasonable, and also lower than other shops in the area. 10/10 will be my goto if I ever need mechanic help again.

Well thus business owner made an appointment with for a Friday. I bought my oil and oil filter on…read moreMonday. Come Thursday, I text Mike'sasking if we were still "good/confirmed" for Friday/tomorrow. I get text stating, "sorry Debbie, but I all booked up this week I am open next Friday". I replied, "what happened to my Friday apptyou gave on Monday. Never return my text. [ called another repair service for the next day. Would not recommend this company to anyone.​

These folks have treated me well each time I have used them. Great shop! AC condenser failed and…read morethey were able to acquire the part and install it all in 1 day! Now when I'm criusin' I am the coolest guy in town!

I'm over 75 years old and Quality Auto Repair (Hemet) is one of the MOST HONEST auto repair…read morefacilities I've ever encountered! A different repair shop in Hemet with very good ratings told me (after they did a basic oil change) that my 2 serpentine belts, both of my radiator hoses and the front sway bar links all needed to be replaced. Total bill would be just over $1,100. Quality Auto Repair examined the car, showed me how flexible the radiator hoses were and advised that only the serpentine belts needed to be replaced. The bill came to just over $200! A $900 savings!!! THANK YOU QUALITY AUTO REPAIR!

You should see all the Google reviews, about 250, all 5 star. I've used Back;s for about 7 years…read morefor different vehicles, the last being a Dodge Ram Van. They do great work fair pricing. I've never a problem with antying. They also do smogs. They're a little high on smogs but I'm ok with it.

Was my first time visiting Back's Quality car care and let me say they are Amazing! Matt took great…read morecare of me and addressed any conerns i had. They are quick and communicate with you on any work that will need to be done on your vehicle. Not once did I feel pressured to have anything else done on my car. Definitely honest and and reliable shop. I found my Shop and will definitely be back for all my car needs

I dealt with this guy named Blake there. Nice enough but overall terrible customer service and he…read morecost this place business. My steering column went out on my Lexus and I called them to see if they could help. I provided the part number and he was certain one of the "gifted" mechanics there would be able to fix my car. He also told me they had a list of vendors that he'd reach out to to get the best deal on the part. None of this ever happened. I called him for 3 days straight, it was always "give me one hour and I'll get back to you," never happened. I think he was just waiting for me to get sick of him... I did pretty quickly. In the end, another mechanic got this $3000 repair. Terrible customer service at this place and they hate money.

THE CUSTOMER HAS VERY LOW PRIORITY!!!!!!!!!!…read more In simplicity, our car's "check engine" light kept going off and on and we needed to pass a Smog Inspection. The fact that we ended up with a mountain of charges AND having to RENT MULTIPLE CARS after delay, after delay, after delay, there was nothing offered to at least acknowledge the blow!!! Not one apology for the delay or extra charges until we mentioned it!!!!!! While they had our car, we were even told that a part was lost during shipment!! Followed by "have a nice weekend!" Really??? How can we KNOW that the part was really lost??? So after 30 days of waiting, which included 3 FAILED PROMISES of the car being ready, and being told "we're closed on the weekends", which meant more days of RENTING CARS, when asking them for simple consideration of the more than DOUBLE THE INITIAL ESTIMATED COSTS, (our bill went from $650+ to $1600+) and ONE MONTH of rental cars, LOST PARTS, etc, we were greeted with a $150 "discount". When asking to have the contact info of the owner, we were given the same business card and not until I asked for the specific contact info, only then were we given her "extension number". It is amazing that this business has any customers, and as a FORMER REPEAT CUSTOMER, I can say that you have just lost another one.