Being new to the area, it took a while for me to find the right place with a comfortable environment and good customer service but thankfully this location has really helped keep my car's maintenance running well this past year. The team is always professional, they honor the online coupons and I appreciate that they never haggle with me if I decline an add on service. Highly recommended location! read more

Here's what happens if you do t go to a professional like JOSEPH at Jiffy lube. I am driving an American Exotic car. I pull into some mom and pop service center and they don't know the oil for this car and don't have the oil. I go to a major auto store with an Irish name that I can't remember. They don't have the oil either. So I go to Jiffy Lube , they scan the cars QR code, top up the oil (1/ 2 quart) at No Charge. That's service for a traveling Canadian deep in the heart of Texas. read more

First time visiting and I should've read the Yelp reviews. There's a reason for the low ratings. I visited today for an inspection service and you can tell that this place will do anything to get you to spend more. I kindly let them know that if you're trying to sell me anything then I'm not interested. Thankfully I only spent the state required amount for the inspection because I wouldn't dare consider this place for any additional services. Honestly, I won't be back for another car inspection. read more

Terrible business practices! I had a coupon for an oil change and they completely lied on what service they were providing! They did not apply the coupon and when I called to get it fixed the manager lied about being able to help. I showed up to get refunded and they told me he wasn't there and they couldn't do anything for me. Time and money wasted. I will never use this or any location again. I will contact corporate next. read more

This place was great at one time. I don't know what's going on but today wasn't their day. Came in for tire mount and balance on four tires. They didn't mention that the balance machine was broken and when I ask if the tires had been balanced the tech said yes, this after me watching him just put the tires back on. The tech then became unhappy and it all went downhill from there. I spoke with the Manager and he was not interested. I wont be coming back, I've been here a few times and its always been a good experience. read more

Called to get a safety inspection and was told it was ok to come in and get it done when they opened which was at 8am. Got there and was told inspection guy won't be in until 9/930 so I left. Before returning I called to check if the guy was in, just in case. Nope guy still wasn't in so I decided to take my business somewhere else. read more

My husband, myself, our 7-year-old son, and our infant daughter pulled into the parking lot and rolled down the window to tell the employee that we needed a simple oil change. He was on his phone, smoking a cigarette, and responded, "Uh, yeah, just give me a minute." He continued scrolling on his phone and smoking, while another employee walked up, and they started bantering back and forth. The first employee then yelled and asked us to go wait inside. My husband asked why, explaining that our daughter was asleep and we'd prefer to stay in the car. The employee hesitated and said, "Uh, well, we just like for you to wait inside because it's going to get loud." My husband and I were confused, as we've never experienced a simple oil change that "gets loud." The two employees continued smoking and talking while we sat in our car. Ultimately, my husband decided we were going to leave. We backed up and drove off. Funny enough, the sign in front of the building in big bold letters read, "Please stay in your car for a Jiffy oil change." We left because we didn't feel comfortable with employees like that servicing our vehicle. read more

They got me in and out in no time for a vehicle inspection. They finished quickly despite them being busy. The entire process took less than 15 minutes. Located off the main road. Plenty of parking. Recommended. read more

It took over an hour for just a simple oil change. Zero urgency or attentiveness by the employees.

Wow. Long wait for state inspection. Lots of talk from manager, never said it would be long wait. Been using jiffy lube for inspections for a long time. Had trouble at a different location years ago. Tried this location, disappointed . Should let you know how long wait will be when you get there. read more

Since I left a less than stellar review for another Jiffy Lube in Florida, it's only fair I praise these folks. I took in my 22 KIA after a place closer to my house...I swear...said, "We are not sure if we know the right oil or filter, but we can try. " The car is nearly 2 years old. I drove away doubting reality, supply chains and the mental effects of the pandemic, and landed at this Jiffy Lube. It was professional, organized and they didn't seem confused. In and out in less than an hour and the price was 40 bucks less than what I was charged in Florida. It's my new oil change place read more

These guys fucking suck at everything they do,not trustworthy leaving air filters unsecured ,filters loose ,damaging vehicles,generally speaking are a sales driven scam.will try to sell unnecessary things to customers.poor quality customer service. Do not use these chain oil services they hire non qualified bottom of the barrel individuals. read more

I was in for a inspection $7, but was told my wipers left a streak so they needed to be Replaced or he would fail the inspection. Then he recommended the only wipers they carry $39 the charged me an extra $60 but took $20 off. Bill came out to $78. Bunch of scammers to me. read more

I went to get my vehicle inspected. I went early on a weekday so there was no waiting line. Just waiting in the shop for 10 minutes while the inspection was happening and that was it. They even changed my air filter quickly. I will definitely be back here read more

Lorraine helped me out with my questions. She was attentive to My vehicles needs. She was very educated and great at her job. Thank you Lorraine , we will return shortly with another one of our vehicles. Best costumer service ever ! read more

Jiffy Lube - This is Lorraine . - Oil Change Stations Near Me - San Antonio, Texas

Called to see if they had an inspector in, they said yes until 5:30. I drove across town bc no one else had anyone on, and here I am still typing this review before 5:30, in the parking lot, where they told me he's already gone. I hope you go out of business. read more

Jiffy Lube - Oil Change Stations Near Me - San Antonio, Texas

Listen an oil change ,and tires are on the list of "Don't wanna do" but these guys have the best attitudes I've experienced at an auto spot period!!! They were cracking Jokes ! Which eases the irritation of spending money . If you have you want maintenance on the car and a comedy show ,go there !!! Ask for "Conner" dude is hilarious!!! Stellar customer service !!! read more

Pulled up at 8am my vehicle didn't start getting serviced till 8:30 . Now it's a hour since my arrival and my vehicle still hasn't been completed it's just an oil change?!?! The 2 workers here seem inconvenienced and inexperienced. Maybe they should find new jobs because this is ridiculous. read more

I had my oil changed today. Came home and see oil spots in driveway from it leaking. I have 23,000 miles on my car and it's never leaked. They were great with their service but I don't feel happy about having to return to get it done right. read more

Jiffy Lube - Oil leaking from where they changed the filter. - Oil Change Stations Near Me - San Antonio, Texas

Taylor was very helpful over the phone , i brought my car in for a oil change and to get my oil drain plug fixed . The team was awesome and was helpful !! They were very sweet and helped me and explained everything to me ! I'll definitely be coming here again. read more

(Copied and pasted from google maps to here people need to listen I am pissed to this day) BEWARE BEWARE BEWARE If I could do no star I would ! We went to do an oil change all Walmarts had long line so we went to a jiffy lube , our first time there! and then this old man was rude at first and said alright get out and didn't bother looking in the back seat for passengers and me and my husband were trying to take out my one year old from his car seat and that man went reverse pushing them almost falling down! Either could have broken something or worse! And there like will I'm sorry WE cAN gIVe yOu 50 % DisCoUnt like the fuck is that shit ! The audacity on these people with no damn sympathy , Not even for free. I could have had a disabled son and husband or worse ... and they pull that shit really ? What a joke .. never again . And I thought hard if I should leave this review or not but ... I can't have another family go through this . read more

I found this place when desperately looking for a place to fix a botched oil change from another servicer. They were patient with me while I used all the wrong terms to describe what I needed help with. They took the time to explain what I needed to do and even taught me a few things about my car! Once I brought my car in, they took me in immediately and fixed everything so fast. Shout out to Miss Lorraine who is an absolute earth-angel for saving me and car! Highly recommend this location for their customer service and expertise. read more

Please be aware of @jiffylube ! I took my SUV into store #3306, located on 13803 Nacogdoches Rd. San Antonio, TX 782171 on August 6, 2019, and was robbed by @jiffylube!! I picked my vehicle up from @CarMax on August 5, 2019, after they had replaced my left caliper and engine mounts. They informed me that my rotors and brakes needed to be replaced to get rid of vibrations that were coming from the left front of the vehicle. The following day, August 6th, my husband was at @jiffylube getting his oil and brakes changed along with getting his rotors turned. He asked how much it would cost to get my brakes replaced and new rotors installed. We were quoted $300, and I asked him to make sure we were going to get new rotors, and they were not going to just get turned. Well, 2hrs later and our vehicles were done. I asked the assistant manager to please drive my car over 40mph because the vibrations kick in above 40mph when I brake. He took my SUV out and stated he felt vibrations from the right front of the vehicle. He took the SUV back into the shop and came out about 30 mins later. He pulled me outside and stated the right caliper was sticking and that I needed to have it replaced. He also noted the ball-joints needed to be tightened. He so graciously offered to work on it the following more and that he would take care of me for $150 CASH. I thanked him and told him I would think about it. The following day, August 7, 2019, I arrived at @CarMax around 8:00am and demanded to speak to a manager. I couldn't believe that my right caliper now needed to be replaced and wondered why @CarMax did not check both calipers when they had my vehicle for about a week! They took my vehicle in and gave me a loner. Within a few hours, they called me back and stated my ball-joints were fine, the right caliper was fine, and instead, my rotors had NOT been replaced! They had only been swapped, the left rotor was on the right and vice versa! WOW!! I immediately took my SUV back to @jiffylube and confronted the assistant manager, Mike. He insisted that the rotors had been replaced and that @CarMax was wrong, that they were just trying to get me to pay for more work. That didn't make sense as I have the extended warranty with @CarMax and they turned me away because they didn't have to do any work. We continued to argue for a bit, and then I told him I had pictures and that I could get @CarMax on the phone to explain their findings. He then all of a sudden "remembered" that he had told his employees to put the OLD rotors back on so that they weren't damaged by the malfunctioning right caliper. That insisted he was trying to look out for my best interest and that he was trying to help me out because I had been having so much trouble with my SUV. That also does not make sense as he NEVER told me the old rotors had been placed back on, he told me NOT to go back to @CarMax , and OFFERED to take care of everything if I returned the following day with $150 CASH. He then offered to put the rotors I had ALREADY paid for on my vehicle and that if I was not satisfied, he would refund me the $300 we had paid. He told me they closed in 20 mins and if I could leave the car or come back the following day. Are you serious?! Absolutely not, he had already wasted my time, my money, my gas, and had me possibly incur more damage on my car. What if I had been in a car accident??? I told him it was unfortunate and that I wanted the work done immediately. I no longer believed anything this man said. I told him I wanted the old rotors when they were done to ensure they didn't put the old ones back on again. I also told him that I would be going back to @CarMax to make sure the work they were saying was going to be done, actually got done. After they finished working on my vehicle, I requested a refund for the hassle, the waste of time and money, possible additional charges from @CarMax for having them repeatedly conduct diagnostic testing on my vehicle, and for purposely attempting to defraud me!! Now, he stated that the work was done and that there was no longer any vibration (proving that had they done the work I paid for I would not have had to spend an additional day of running around), and that it would take up to a month to POSSIBLY get my money back. What happened to if I was not satisfied, he would refund me the $300? Not to mention, I'm now wondering if they actually changed my husband's car's oil and brakes along with getting his rotors turned. Do I need to go to @CarMax to have them check his vehicle as well? How shameful! Is this standard practice for @jiffylube ? How many other customers have been defrauded by them? Have there been any accidents because of their callousness and greed? @jiffylube needs to address my concerns and refund me my money! This is 100% unacceptable! read more

Jiffy Lube - Outside view of Jiffy Lube location on Nacagdoches Rd. - Oil Change Stations Near Me - San Antonio, Texas

I have been to this location several times and they always seem to miss something. Jiffy lube claims to top off all liquids in vehicle like windshield was and vacuum vehicles on every visit, last time I was there it didn't happen. Yesterday when I visited again I dated that I would like this to happen, the assured me that they would take. Are it . Well, it did happen this time but they forgot to place a new sticker that lets me know when I need to come back and they did not reset my percentage meter on my truck. I like the deal they have on Groupon for discount oil changes but I think next time I'll find a deal somewhere else. To be fare employees are polite and location seems clean. read more

This store money grabs. Take your money elsewhere. I called this location to see if they could change my brakes and was quoted a price for my rear break pads . Then when i arrived they said all was good , i left my car and they didnt even call me, i waited an hour and went back to pick up my car only to find out they didnt. They didnt even look at it. They wanted me to pay for rotors too and my rotors are fine. They would have charged me 300 more for rotors and breaks for the rear. Wild. read more

Well, after 1 hour and 12 minutes my car was just returned to me. I brought the car in for standard service and a State Inspection at 10:18 am. While waiting I watched service (loosely named) personnel slowly wander around the shop and occasionally. work on a car, mine and 2 others. I saw no supervision or desire to keep the customer happy. When I brought the car in for service I was met with little respect. After 35 minutes I was called up for questions on what quality oil I wanted. The person tried to force me into the highest price oil saying my Buick could only use that grade oil and they would not guarantee any lessor grade.?? This employee could hardly speak clearly (2 other customers agreed). After this conversation, I continued to wait, watching 2 other customers, that arrived shortly after I did, get their cars and leave shortly before I finally was able to. I was told my car was finally finished at 11:29! I purposely did not question the delay, but wanted to see just how much the quality of service had deteriorated since I previously visited this store. I have visited this store several times with both my vehicles. Needless to say, THIS WAS MY LAST VISIT to this Jiffy Lube, or any other Jiffy Lube in the future. read more

Took a brand new vehicle to Jiffy Lube on Nacogdoches. Vehicle has less than 10K miles. Played coy to determine if this place was great for future business. When I got there I was greeted which was great. As I sat there Guy comes back and tells me it'll cost more - ok Then another guy comes in and tells me about my air filter that's hardly dirty - ok (keep in mind this is a new car. Next I'm told that my coolant is low - coolant was fine prior to me bringing my vehicle. Seems like they'll look for anything to make a buck People, have someone you trust look at your vehic read more

Complimentary coffee, a well priced oil change, and a speedy inspection. The guys here are always very friendly and the shop is nice and clean - the chairs are even comfy! I always come here and highly recommend. read more

Jiffy Lube - Complimentary Coffee - Oil Change Stations Near Me - San Antonio, Texas

Got an inspection at Jiffy Lube on Saturday. Unfortunately, the car failed the first time through. Once the problem is resolved went back and the inspector (Lorraine?) did a great job of checking the car and getting the paperwork done quickly. It would be helpful if there was a sign showing where cars should line up for inspection. read more

I've been using the 18302 Nacogdoches location for several years now for my trucks oil changes, filter changes, tire rotation, and state inspections. Never had a problem until last month when I brought my wife's car in for inspection. I know to enter front right and ran over the notification bell and lined up along the curb and waited for the attendant. It was around 8:30am. There was only one car in the service bay and me and only me waiting in the inspection line. After about 5-10 minutes with nobody coming to see me, I wondered if they still did inspections. I got out of my car and questioned an employee. He said yes. I thanked him and asked if I was parked in the inspection line. He confirmed that I was so I went back and sat in my car. After another 10 minutes finally an attendant came out and asked for my insurance card. I gave it to him and in frustration made the comment "I was wondering if you were ever going to come out". His comment back was they were very busy, with attitude. Still one car in the service bay. I questioned His response "One Car!!" With attitude. While he was writing down my Lic.plt# i quickly made my decision to no longer do business with Jiffy Lube. In leaving I made the comment let me have my insurance card back and would be getting my car inspected somewhere else. He responded Good!with attitude. And that my friends is how quickly you can lose a good customer. read more

The service here is fantastic!!! Absolutely top notch!! I have to especially thank their manager, Mario Davila, who not only spent a lot of time with me on the phone, answering my questions, but took my husband & me home after we dropped the car off, then picked us up to get the car when the work was done! Wow! Today's experience also explains to me why these guys really do care about their customers, not only about the car, which is, of course, the main thing, but why they go above & beyond the ordinary. You just can't beat great leadership! Thank you again Mario! I know this is a lengthy post, and I've edited it a bit, but I'm a repeat customer of this Jiffy Lube for good reason. I also apologize for not saying so here in Yelp sooner because their service just gets better & better! We are always treated with courtesy & respect by everyone! I'm Liz Woods, and I strongly recommend this Jiffy Lube!!! read more

$77 later a oil change and new air filter. The 21 point inspection... looks like I missed out on that. I noticed they didn't put a new window sticker on wind shield, didn't reset dash board no air was checked in tires they say they put in at 35 psi but tires ask for 39 I came in expecting to hear I needed new windshield wiper because one is a little worn but nothing was said. Anyway not the expected service I expect. Head to the store on Thousand Oaks it's only two bays but much better service. read more

I always take my car here for an oil change. ALWAYS. Is the price a little higher? Yes but not by much, maybe a few dollars and they always check and top off fluids and vacuum your car. Who wouldn't pay a few extra dollars to have a clean car and clean oil? Plus they usually spray some sort of air freshener so it smells nice too. One tip I have found though, always go online and Google Jiffy Lube coupons. That's what I do and at the very least I get 10% off and sometimes I get lucky and get a "full service" oil change coupon for $24.99. It's definitely worth the time. The time is another thing that's important, Jiffy Lube is fast. That's the number one reason to fork over the extra couple bucks. You get in, get out and keep on going about your day. It's taken as little as 25 minutes and that's actually the average time I spend there. You can help yourself to popcorn while you wait too, just be careful and take small bites. I learned the hard way. read more

Jiffy Lube - Bc taking a picture of the guys changing my oil is creepy as shit. - Oil Change Stations Near Me - San Antonio, Texas

I came in to get my car inspected, and asked whether or not they would be wearing a mask while in my car, it clearly bothered the guy I asked and the one who had to wear his mask while in my car. I even explained and apologized because I work with high risk elderly patients and I'm also at high risk for contracting and spreading COVID-19 . read more

First, thank you for staying open until 7:30. I went in for an oil change last week and had great service! Today I went in for an inspection, and I've never felt so unwelcome. Two of the four employees were clearly bothered everytime a customer arrived. I get it...it was close to closing time. Maybe they were having a rough day. I know I was. Maybe they had to be somewhere. I get it. What I cannot understand is how people in a service industry don't use customer service skills. I hope the employees found peace in whatever it is they had to do after work. I hope they arrived on time to wherever they needed to be. I hope they understand that people work various jobs and may not be able to get to Jiffy Lube until 7 p.m. read more

We've been going to this Jiffy Lube for years. We love the customer service and clean facility. They help you understand the recommended services but allow you to decide wether you want them done now or later. read more

I just witnessed one of the workers here come into the lobby with the dip stick in hand to show this elder man that his oil didn't need to be changed cause it still look new. I promise anywhere else would've just changed the oil and took his money. Very honest location, always coming here from now on. read more

Brought both of my parents' vehicles here for oil changes. One requires a synthetic oil change and the other is fine with a conventional oil change. My parents always bring their vehicles here for the State inspection also. One of their managers, Josh, was very helpful in making sure to explain something I asked about regarding maintenance on their vehicles. The other employees were quick and attentive in their work. They got me in and out in good time. That is why we prefer to come here instead of driving all the way to the dealership. This is a great location to visit. They are polite. If they happen to have a busy day where is a wait or if you are just running errands, there is a shopping center next door to grab a bite (Mexican bakery, BBQ, Pho), trim you hair, or get your nails done. This location also has additional services that they didn't have before. They told me they also can take care of tires now and a few other things I have forgotten. You can always check online for a coupon to use here. Definitely love having this place nearby in case I need a bit of air in my tires or if I have an issue with our vehicles. read more

Not so "jiffy." They did not open on time and took forever. I sat in my car for 15 minutes, in the bay (so it was my turn), before they even started working on my car. They moved so slow- I've never experienced such a long oil change. I waited over an hour and there was only 1 car ahead of me. I would have left, but I really needed my oil changed before a road trip. On top of the slowness, I saw one of the guys lick the sticker that they put on the inside of the windshield of another car I made sure he handed me mine so I could put it on myself. This has ruined my experience for all jiffy lubes. read more

I was extremely satisfied with the service I got today at Jiffy Lube. They were very knowledgeable and answered my questions on everything I was having done to service my truck. They had the opportunity to up-sale me on other services but instead I got what was best for me and my vehicle. The coupons were helpful as well. read more