Never have I ever gone to a Jiffy Lube. I'm the type of vehicle owner that always gets the required work completed via the dealership in which I purchased/leased from. However, I live 38 miles away from the dealership that I lease from and though I adore them, I needed assistance ASAP today with a brake fluid exchange and power wheel steering to get ready for my upcoming 300+ mile trip tomorrow morning. Luckily, I was able to place an estimate request in the night before, got an estimate within an hour of requesting it and was advised via email to show up WHENEVER I could between their open hours for the work to be done. How EASY! Upon arrival, I was greeted by super nice staff--I was led to a very clean and welcoming waiting room which had freshly made coffee and a working TV. I was able to take a work call the entire time without an issue. The members on deck for my servicing were Andrew B. and Clifford S. They were AWESOME! I was in and out within less than 35 minutes. Will come back to this location without hesitation. read more

Fast & Friendly. Clean Waiting Room. I have been visiting this Jiffy Lube for years. I am always in and out in less than 15 minutes. Usually more like 10 minutes. Never had a bad experience. read more

I've been going for years. they have such nice employees and good service. I've Never had a negative experience, Always good! read more

I would like to give a shoutout to jiffy lube!!!! I had an issue and the owner Jay Booker resolved my issue in no time!!! He has an amazing staff at this location! He sent me to one of his manager Mike Heath and he was so helpful and caring. The building was so clean! They had it looking like they just had a grand opening! I would definitely recommend this location. read more

Jiffy Lube - Auto Repair Near Me - Millersville, Maryland

Best customer service I've had! Who knew getting work done on your car could be so straightforward and easy? I called as soon as the store opened to see if I could get my breaks fixed and Brian told me to bring it in that morning. Upon arrival, I was promptly greeted and checked in. I received a call with a quote and the work was done a few hours later. I paid and my car was ready with a the door opened! Wished every place was so well organized and managed. Big kudos for the entire team for providing excellent service and doing great work! read more

Car service was fine as far as I know, but the low rating goes for the customer service. I know this is not a 5-Star hotel or a Chick-fil-A, but service was pretty poor. I had a coupon a roommate gave me (addressed to them) and the first employee said although its from another Jiffy Lube, we can probably take it. A higher up came over and disagreed and then stated the car didn't match the coupon... it's a coupon, but okay. A nice thing would've been to honor it because he had already heard the promise. After I paid ($95 for synthetic), I found that locations code in 30 seconds. A decent thing to do if its that readily available would have just been to give it to the customer then tell that employee not to make promises they aren't sure about. Overall, just rude service in dealing with that situation. read more

This was my first time using a Jiffy Lube. I liked it. They were fast, straightforward (no upsell pressure), and laid back. I'm willing to pay the price because I don't want to be bothered with changing my own oil. read more

I will never go back to another jiffy lube ever. The snarky, asshat kid informed me that my 2012 Fiat needed synthetic oil, had a skid plate (which is true) and he couldn't reset the car to show the 100% oil change message. He told me that I had to call the dealer to get a code in order to reset. That is clearly a lie. I googled this and it was nothing more than turning the key, pumping the gas pedal and it was reset. Due to this location and the liars they have working for them I will NEVER GO BACK TO JIFFY LUBE. Buyer Beware Women Beware Millersville or Pasadena Maryland locations. PS: Total cost $115. read more

Jiffy Lube - Auto Repair Near Me - Millersville, Maryland

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Great customer service, Very Informative and Helpful, 10/10 recommend this location !!!!!!

Came in for an oil change. In & out 20 min. Great customer service as well. 10/10 def recommenc

This is the best JIFFY LUBE location to visit in ANNE ARUNDEL COUNTY. Vernon and his staff are fantastic!!! There was no pushy selling of filters, additives or wipers. I went in for a oil change and that's what I got with quick superior service!! The crew vacuumed my van and cleaned the windows while the oil was being changed. The location is clean, well lit and easy to get to. Vernon took time to explain to me why my van is burning oil so fast. He suggested that I come in weekly for free to have them check my levels. read more

Had to take my car to the dealership after this jiffy lube changed my oil. They didn't clean my car properly or tighten my oil drain plug. I had massive oil leak and am fortunate that I noticed before my car engine was ruined. Jiffy Lube will take no responsibility for their negligence. BEWARE!!! I went for an oil change and now I'm stuck with a bill due to their lack of professionalism. Manager was suppose to contact me to resolve this issue but nobody had made any effort. read more

Highly recommend bringing your vehicles here for service. Staff was kind and worked fast to get us going about our day. Lobby was clean and offers free wifi & coffee. We will for sure be coming back for our next service. read more

I got an oil change from here late last week. This past saturday, I was driving on I-95 and the splash shield/guard underneath my engine loosened and started getting dragged along the ground. I applied the brakes and pulled off to the side. I attached some wire to secure the shield in place before driving on home. Despite the speedy service i received here for an oil change, i would prefer to have had it done well and with care. For $100 after their $5 discount, it is still well above what i normally pay. I stopped by my local autozone to buy the clips to secure the shield in place so that's a few more dollars on top of the 100$ i paid. I won't be going back even for their "free offers", because i'm afraid of any other potential negligence read more

They gave me great service and fixed their mistake. The service was great. They are a small location but all the way around good and short experience read more

I came in for an oil change and left with major mechanical problems. A second visit diagnostic was poorly done. 500+ dollars later I drove away with brand new spark plugs, and all the same new problems. A kind offer for them to take yet another look at my car the third day was declined. Car taken to another mechanic, I won't be going back to that Jiffy Lube, or probably any Jiffy Lube. Staff is very kind, but they were in over their heads with my car. Not happy. Don't be seduced by convenience!!! Find a trustworthy independent local mechanic instead!! read more

This was by far a good choice to come here. They got me in and out very quickly and were super friendly. For a jiffy Lube the lobby was very clean as well as the oil change bays definitely a cut above your average Jiffy Lube I actually watched them check everything and they were super thorough. Friendly Employees, Clean Store, and fast service not much more you can ask for might make this my regular spot read more

A busy morning didn't stop this team. They were fast, so polite, and great service! Well done team

In and out 10 minutes ! They literally have the greatest customer service ! The manager and the mechanics are so welcoming! They all work together to make process so easy and less painful! read more

I stopped in this week April 16, 2018 to have an oil change. All new staff at the Veterans Highway location. Oil change was fine, but then my battery was dead, they tried battery to battery no charge, then the mechanic took a metal tool and hit something under the hood 3 times. I'm still calm and not too worried. The mechanic then hooked my battery up to a car battery. I should state that my car is a 2015 Acura. Then the mechanic told me it was the starter and went to his computer and a new starter would cost $616 and change. Still calm I walked outside and made a phone call, while on the call the mechanic comes out to me and says it's not the battery and its not the starter everything is fine. Hmmmm????? Needless to say .....I won't be going back! Something shady going on for sure. read more

jiffy lube located just south of glen burnie, maryland. this facility has 3 bays and looks pretty new (less than 1 year old). the numerous staff members were very helpful and clear about the included and additional services. if your car uses non-synthetic oil, you'll be charged $35. GREAT! if your car uses synthetic oil, you'll be charged right $87 (pennzoil) or $95 for mobil 1. EHHHH, BUT STILL BETTER THAN THE DEALER! make sure to go to www.jiffylube.com and download your $5 off coupon before going! since this jiffy lube is kind of .... out there, there was no wait. the oil change was complete in less than 20 minutes! WOW! read more

I decided to goto this jiffylube and i was going to get an oil change but i happen to ask a mechanic question b4 i told them and the manager i guess (some older greyhair guy) was so rude n pushy. I understand that time is money in oil change business but this guy was just like "if your not getting an oil change we cant help you". Jesus just give me 2min instead of jumping down my throat. So i decided to goto Quicklube one block up and they were way better. So to that old guy....thanks for the service, ya jerk. read more

Stopped in for an oil change. Gentlemen were friendly and got the oil change done in a timely manner. They make recommendations but are not pushy and allow you to make decisions about your vehicle. We've been to this location several times and always receive the same great service! read more

Got my oil changed here today and I have to say, their customer service is top-notch. This is probably my fifth time coming to this specific Jiffy Lube and the service is consistent. I always get the same service rep, I believe his name is Benjamin also. The dude is just what I want in a rep; honest, thorough, quick, and knowledgeable. He's the reason I keep coming back to this Jiffy Lube, in addition to the great service they provide. read more

As the only place to go for an oil change, I've been to many JL's but this has had the best service-hands down. They are super quick, efficient, and don't try to upsell you all that junk. The manager gets to know you, and walks everyone to their car afterward, opening the door along the way. Seems small, but that's quality service! read more

Best service I could have possibly received at a fair price, was in and out in no time at all and they check everything and more with a quick vacuum and clean! I appreciate Tommy and there staff for all the help! read more

Started coming here after the employees at my old car service place made me feel extremely uncomfortable... Haven't had an issue since! The Jiffy Lube @ Veterans Highway employees are extremely professional and never pushy. They walk each customer to their car, and hold the door open for them as they get in. Today I came for an oil change and they didn't have my oil filter in stock... They said their shipment would come in on Friday, but told me if i was willing to wait they'd go buy a filter from down the street and put it in today so I wouldn't have to come back. Exceptional customer service, they go the extra mile! read more

Almost caused me to wreck with my daughter in the car. I was told they would add windshield fluid to the car and I even reminded them before we left, but in the sleet I tried using it and they didn't fill it! Couldn't clear my windshield, couldn't see and almost wrecked! Then they said they vacuumed and they left the car a mess but sprayed some vanilla stuff to shut me up! Never go back! They are over priced and don't fulfill their service agreements! read more

Great service! I left you to try the guys up the street, big mistake no comparison. Will always go back to Jiffy Lube! Quick service no matter what time, polite and never pushy.my car is clean and they always open the door for you, GREAT JOB GUYS read more

Hands down best Jiffy Lube location! Vern and his crew are professional, polite, and most importantly efficient! No haggling or pressuring here. They will tell you what needs to get done, what should get done, and then ask what I (customer) would like done. They always ask if you have questions and their prices on parts are comparable with what you can find online. Customer service is impeccable and am happy to tell others that I am a returning customer and will continue to be as long as I am stationed in MD! read more

We have had multiple dealings with this Jiffy Lube and they are outstanding. We have had dealers give us a list of "needed" repairs and then gone to this Jiffy Lube and they said what was needed and what was not. This has happened on more than one occasion. Professional and honest. Would definitely recommend this location for any maintenance for your car. read more

I took my car to get an oil change, about a week and a half later my oil light came on. It needed about 3.5 qts. Took it to the dealership the next day because I thought there was a serious oil leak, since the engine was covered in oil. The dealership checked and found that the Oil filter housing was cracked. and told me it was going to be over $800 in replacement and repairs. The man said that when they changed the filter they must have cracked it. Being very upset I called the owner of the Jiffy Lube and told him what had happened, He immediately said they would repair it. I told him it was at the dealership, so He payed for the towing to his full service Jiffy Lube on Veterans Hwy and the $130 diagnostic charge. I was so impressed. In this day and age I was shocked that there are still honest and upstanding business people. Jay the owner was Awesome! We take several of our vehicles to them and we are always treated great. I will definitely continue to go back, and now I will take my vehicles if they need repairs there too, Since they are a full service Station. I trust them especially after this incident. read more