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Jiffy Lube Live

2.2 (632 reviews)
ModerateMusic Venues
Closed 12:00 pm - 4:00 PM
Updated 2 months ago

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Recommended Reviews - Jiffy Lube Live

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That lot will be full soon - October 2025
Gail R.

Before going to this location, I made sure to read many of the reviews, so I tried to prepare myself before attending. The concert I attended started at 8pm; Gates opened at 6:30pm and General Parking began at 3pm. This was all shared by an email from the venue before the show. They had something called Early Parking which started at 2pm, but one had to purchase a special ticket for that (per the box office). I had gotten the VIP parking at the same time I purchased my ticket for the show and they mailed the pass within a few days of the concert. I read somewhere that the lot had first come, first served and I so I did not want to end up in a situation where I wouldn't be able to get to an area due to it being full already. I noticed they did not let you in the parking lot early. You could only be let in at the same time as everyone else: 3pm. As it got in close to that time, after being let in, the VIP and Premier Parking area was checked by a police officer. I guess they were checking to make sure you had your parking space to be in those prime areas. At the same time as I arrived, I noticed a few other patrons arriving as well. As time went by, the lot filled with more vehicles. I was not going to allow traffic to make me miss any of this performance, so I was willing to wait around in a lot for 3.5 hours (they did allow folks to tailgate and also opened a few merchandise booths prior to the gates being opened - that took some walking, but it was worth it). Once the gate opened, I made sure to have a clear bag (of a certain size), showed my ticket through the app and was on my way. You do have to walk through a metal detector. I made sure to find my seat first and then walked around a little - more waiting time. I did not really purchase any food or drinks (besides some ice cream which was in a squeeze tube), as I brought my own snacks, which I left in my vehicle. I had great seats at the show and enjoyed both performances (the duo I saw had an opening act and both were awesome). I was initially going to stay until the end of the performance as I remembered the attendant saying they allowed those from the VIP lot to exit before everyone else (another one of the perks for that pass). However, I decided at the very last minute to leave early before the end of the show (4 songs were left), and I was fine with that decision. I did notice there were attendants with night lights directing cars out of the different lots and once on the main road, the police had made both sides of the road all head in the same direction for exiting, all set up with cones. Overall, I had a good experience and enjoyed the show. Saw Twenty One Pilots with Opening Act: Dayglow.

Anita R.

This is a pretty good venue. I have enjoyed the shows that I saw here and found that the ticket prices are great for what you get. The drinks are expensive. About $25 for a margarita. The VIP section offers in seat wait service. If there is a marquee act then getting out the parking lot can be a chore and take a long time. Overall I think the sound system is good and I have enjoyed myself. People are generally dancing and having a good time.

Amphitheater
Emily S.

The good: the sound was fairly decent, and you had a great view of the stage from virtually anywhere in the venue. The rows of seats are actually a lot more spacious than a lot of seated venues I've been to. The bad: there was only one entrance and one exit... this is very bad news for a sold out show as it takes absolutely forever to get in or out. The parking really sucks unless you get there several hours before the doors open. The food and drinks and insanely priced, but this is unfortunately the standard for LiveNation venues these days. I am sure I'll be back here in the future as this venue is close to me and houses a lot of events I'd like to attend, but I will not be looking forward to any part of the experience other than the actual performance.

J David H.

First time at Jiffy and it was an overall good experience. Enjoyed a Niall Horan show and had great pavilion seats. There were some limiting factors, however preventing this review above a three stars. Keep in mind this review is for the venue, ticketing and concessions. Not the concert itself. There are additional ways that you can purchase things for concerts àla carte and Live Nation will let you know what they are. I paid additional $45 to get early entry and that ended up being a mistake. It would have been much more beneficial paying the additional , somewhere around $75 for premium parking. That would have got me a better a lot and easier access out of the venue after the show. Lines, lines, lines! It's pretty crazy when there's a sold out show and it's your first time at Jiffy.,You have to listen to the announcements and maybe ask people concertgoers what line they are in. You have lines for VIP, you have lines for General concertgoers to enter. You have merchandise lines and probably even throw in a line for the restroom. It's overwhelming. But one suggestion is for general concertgoers to enter is the line to the far right underneath the shade trees. The Internet was spotty and ended up being an issue with pulling up my tickets which needed to be scanned after I was in the venue. I ended up having to go to the box office and get hard tickets which didn't take long just an inconvenience. The staff who assisted was super! Although the food inside the venue was pretty good and extremely fast it's outrageously expensive. My family enjoyed burgers, fries and chicken fingers with non-alcoholic drinks to the tune of almost $90. That does not include a tip which there is no option for. My pavilion seats stage left were excellent and just behind the seating where wait staff serves concert goers. The sun does not hit this area going down, which is nice to have some additional shade. The venue itself is very similar to what I'm used to in Virginia Beach, but larger. Finally, after the show was over, it was time to head to the parking lot and I sure hope that you paid attention where you parked. We did and knew that we were in C3 and found the car pretty easily. However, getting out was anything but easy. It took over an hour. Not a fun way to end the evening exiting at 11:30 PM. There were still a lot of cars left in the lost, so it could have been worse. I would return, but no rush for me with the distance to travel being a resident in Virginia Beach. There were definitely things that I liked and things that I would do differently if I attended again. But for me, it was pretty much an average experience. The venue is well maintained and nice. But traffic limits this review above a 3.5. Niall Horan gets a five star, he was amazing!

Hozier!!!

Got to see Hozier in concert here. Omg!!! What a great experience. The place it's so nice for many others event. Love the open space concept!!!

Karley B.

I have officially lost count of how many shows I have been to at Jiffy Lube Live. Suffice it to say it was Nissan originally to me, and the old name still slips out of my brain and mouth sometimes. This time, we were here for the Pitbull show, which was fun. However, after the show, I really had to pee. So did half the concert-goers. The line was out the door for the women's room. Thing is, Jeremy is my careperson. Normally, I shout into the ladies' room to ask if anyone objects to a man coming into the bathroom with me, but with such a glut of people, I was wary of going inside. I flagged down a man crazy driving a cart to ask if there was a family bathroom or somewhere for situations such as these. He was less than happy that I bothered him with such a question and told me to use the bathroom I had just come from, then drove off. It took well over an hour for us to get out of the parking lot. I was in pain for a good part of that time and thought I was gonna pee myself in the van. My eyes were watering by the time we found a Wawa so I could use their bathroom. That was a whole separate issue (yes, there is a review. Thanks for asking). While the unavailability of accessible family bathrooms IS a problem, guest services do usually treat me great. I'm not made of money so I usually buy the cheap lawn tickets. However, Jiffy Lube's lawn is like a matterhorn. It's not the safest place for a person who relies on wheels. So we go to guest services and they will swap my tickets with better seats in the pavilion, where I can actually see. You don't have to be a wheelchair user to do this. If you have any mobility issues, Go talk to guest services. They truly do not want you hurting yourself climbing that hill. Ask for Mary Kay. She's awesome. We will be returning to JLL in a couple of weeks to see Rob Zombie and Alice Cooper. This will be my second time seeing Rob Zombie here. I saw him during Ozfest one year, back when the accessible seating was in the front row. He yelled at me for not standing up. I'm always going to find that hilarious. We didn't get home until 1:30am, but I'm always going to be willing to sacrifice my sleep for a concert. See you soon, Jiffy Lube (Nissan, her heart whispers).

Stay away from this venue! I went with my daughter to the Hozier concert on September 16th. While Hozier's performance was absolutely amazing and we had a wonderful time during the show, the nightmare began afterward when it was time to get home. My husband was traveling, so we had to rely on Uber. The concert ended around 11 p.m., and we left our seats early to get to the designated pickup area. It was horrible--prices surged to 2.5 times the normal rate, and we had three cancellations before realizing that most of the surrounding roads were closed, causing drivers to cancel because they couldn't get through. The venue staff were not helpful at all, offering only rude remarks instead of assistance. We didn't get home until 1:30AM. Considering this venue is in a rural area and not in the middle of the city, I don't think it would be that difficult to offer a shuttle bus to a nearby location for people who need to be picked up or take an Uber. Instead, the organizers seem more focused on selling overpriced concessions.

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3 months ago

I am looking forward to lifetime journey of fun!!! There will be Gospel, music, people, events and sports.

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8 months ago

Missed most of the show sitting in traffic going in and out. Almost bailed. Who planned this?

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2 years ago

Excellent concert! Grassy area was overcrowded/oversold and quite difficult to exit the venue. Drinks are $$$

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Ask the Community - Jiffy Lube Live

How early do you recommend to get parked and seated before a concert starts at this venue? I'm going to see Chris Stapleton next weekend and I've heard parking is and issue.

I'm going to see Chris Stapleton too and one person answered the earlier you arrive the closer to the entrance of the venue not the exit of the parking lot.

I have orchestra tickets for disturbed concert. Will there be actual seats in the orchestra area or is it standing room only?

Actual seats.

Is the earlier you get there the closer they park you to the parking lot exit? Or the oppsite

Opposite...if you want to be parked close to the exit and avoid the jam packed mess getting out of there then you're better off showing up a bit late to the tailgate

Are there a lot of bugs always flying around the lawn area?

Was there last week - some not bad. Spray on some skin so soft!

Do they allow any form of tailgating before a concert?

As of last year yes. As far as I know they still do.

What is the bathroom situation like?

There are plenty of sheltered bathrooms, but I don't think are any outside the gates.

Any ever sat in VIP Box? Were they worth the extra cost?

No I have not. The way the seating is, I think all the seats are good.

The lawn seats are divided into rows? Which rows are toward the middle and at the front?

Nope. Like the other yelp post says, not decided at all. Lawn is first Come first serve

Are you allowed to bring lawn chairs if you purchased lawn seats? Are there any restrictions?

There seems to be no enforcement of the height limits.

What is their policy regarding bags? For instance if I brought a drawstring backpack with an umbrella, and a jacket in it, would they be okay with this or do they not want bags in the venue?

Small bags are ok. I just brought a drawstring in tonight. Not sure about umbrellas.

I see comments on the parking being difficult but am wondering what the public transportation is like. How difficult is it to use taxis, Uber or Lyft from this event? Afterall, we should not be drinking and driving. TIA

We have a parking lot just for public transportation such as Uber, LYFT, etc at the very front of our parking lot located by Wellington Rd

Do you guys serve Miller Lite and Coors Light at the venue?

Yes they do. The line at the back tent, in the lawn seating area, sold these on 05-19-17 during the Jimmy Buffett concert.… Read more

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Review Highlights - Jiffy Lube Live

But honestly I recommend bringing a blanket, sitting out in the lawn, and enjoying some live music.

Mentioned in 127 reviews

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I had a lovely time at the Birchmere. It's such a quaint venue. I love that they have a lounge that…read moreincludes a bar area outside the main theater for those that arrive early. I don't mind the community seating, but I do prefer assigned seats. It would be nice if they sold seats based on the location of the table. A lot of people don't have time to get there 2 hours before a show to get a ticket number. Especially for a show on a weekday. The parking was full when I arrived at 7:15 for a 7:30 show. However, they conveniently provided extra parking across the street at St. Rita's. The sound was great. Jeffrey Osborne sounded amazing. He even walked through the theater a couple of times. It was a good time. I didn't try the food, but people seemed to enjoy it. My table had chicken fingers and the wing baskets. They said it was good. Overall, I would recommend this venue for an intimate experience. It's a bit dated but that adds to the charm.

I have been going to the Birchmere for decades. The food is much improved. Really decent portions…read moreof house made comfort foods. The service is usually excellent. Look around at the core of servers, food runners and happy people. The beer list is outstanding. The entertainment is always good-sometimes AMAZING. Robert Cray, Trombone Shorty, Keb Mo, Taj Mahal et Al. Get there early, get a number and you may very well be literally Front Row! Only buy tickets at the venue. Ticketmaster is the only safe option. But I believe in supporting venues not thieving mega corporate bandits.

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Jiffy Lube Live - musicvenues - Updated May 2026

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