1. Jiffy Lube

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Littleton, CO

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Jiffy Lube

2.4 (51 reviews)
Closed • 8:00 am - 7:00 pm
Updated 3 months ago

Services - Jiffy Lube

Auto brake repair

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STAY AWAY AT ALL COSTS. LOST $200+ and time on a simple car issue and wasn't resolved. Bought a battery here, it stopped working and they gave me the wrong battery as a replacement and won't refund. Spent hours driving to and from Boulder trying to solve this issue with no solution. This place is seriously a problem and you will waste time and money here, very unprofessional.

This Jiffy Lube, store # 901 located at 8100 Crestline Ave Unit E-2, Littleton CO, is owned by Southwest Lubrication, Inc. The owners are listed as Doug and Chuck Schroeder. If it were possible to give a lower rating I would. On June 11, 2022 I took my 2018 Ford F-150 in for an oil change. Four days later on June 15, 2022, the oil pan drain plug fell out while driving to work. Before I could find a safe place to park the engine stopped running. I arranged to have the vehicle towed to a Ford dealership for repairs. Once the dealership looked at it they forwarded me pictures of my oil pan drain plug sitting on the skid plate of the vehicle and no oil in the oil pan. They found that the engine had seized and both turbos were blown due to oil starvation. The damage was estimated to be in excess of $16,000 just for the engine replacement. I was contacted on June 17th by the owner of this franchise, Doug Schroeder who took full responsibility for the mistake. When I asked about covering my out of pocket expenses such as the tow fee, rental car fee, lost wages for the 15th he said that he would take care of everything. He also made a similar statement to the service writer at Auto Nation Ford in Littleton, CO. Since that conversation I have contacted Jiffy Lube International six times (6) to have Schroeder return my calls. HE HAS NOT!!! I have heard absolutely NOTHING from Schroeder, Jiffy Lube, Southwest Lubrication, Inc the (franchise owner of Jiffy Lube #901) or any insurance company to date. I filed a complaint with the BBB in early July. Schroeders response to the complaint was to send a copy of my invoice for the oil change. NOT A SINGLE WORD DISPUTING THE CLAIM. I have contacted an attorney today who basically stated what I was thinking was happening. They are trying to get me to spend my money until I realize that it is no longer cost effective to pursue this matter. According to an internet search that particular store earned $1.9 M last year. They are making money off of the backs of hard working individuals not unlike yourselves. Please be aware that Schroeder, Jiffy Lube #901and Jiffy Lube International, could care less about you or your vehicle. I am angry but I also want to warn individuals to AVOID JIFFY LUBES at all costs. They really don't care about their workmanship, the employees at that store are disgruntled and several have quit or are threatening to quit just since I've been dealing with this situation. There is no obvious Quality Control checks to insure things are done correctly and doubtfully, no training for the job. BUYER BEWARE

Leana W.

BUYER BEWARE!!! I will just lay the facts out for you here. Went to take my subaru forester xt in for an oil change. The next day when I went to drive the vehicle and noticed it wasn't shifting right and had a new grinding noise. I took it back in the next business day to see what the problem was. Turns out a non OEM nut/bolt was in my turbo intake tube (probably dropped in the vehicle when they took the air filter out to show me). Now I am left with a 2,300$ bill to pay to replace the turbo and the manager is not remorseful, cooperative, or helpful at all. Before this, the owner of the subaru worked at a subaru dealership and only used OEM parts, nuts, and bolts. JIFFY LUBE MESSED UP MY CAR AND NOW I HAVE TO PAY THOUSANDS. DONT TAKE YOUR CAR HERE FOR ANY SERVICE!!!

Greg V.

I've been bringing several vehicles here for a while and super happy with the time efficiency, politeness, and attention they give to the job. They have taken good care of my great white buffalo! Highly recommend .

Free popcorn !
Nick B.

Yhese guys are awesome. They got rid of a stupid bracket that was annoying me in my car they got me in-and-out quick and I felt like I had an army work8ng for me. I would certainly come here again.

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7 years ago

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7 years ago

Excellent service at this location. In and out in about 20 minutes on a Monday afternoon.

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10 years ago

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6 years ago

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10 years ago

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5 years ago

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6 years ago

These guys are great!! They really went the extra mile to help me get out of a bad situation with my car!

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9 years ago

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Review Highlights - Jiffy Lube

“Darren is helpful and knows his business.”

Mentioned in 4 reviews

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Grease Monkey - Our Certified Pit Crew will have you back on the road in no time

Grease Monkey

(31 reviews)

I had a wonderful experience today at this location on Remington. Meranda is wonderful and…read moreexcellent at explaining what needs to be done. Her customer service is second to none. She is very kind, educated, cordial, and a wonderful person to speak with in general. I also noticed how helpful she was with the entire crew. Honestly everyone I interacted with was kind and I never felt pressured. They did an excellent job changing the oil on my best friends truck. It has been sitting for quite a while and they did not try to oversell me, force me, or push me to purchase something that I did not need. I would definitely recommend coming to this Grease Monkey. The timing was impeccable. I literally was able to get in and out in 20 minutes over a lunch break. They were also kind enough to offer me a coupon as I was paying for this to help a friend who's having a tough time financially and needed help with this service. I will definitely be back! Thank you so much!!

I pulled up to get an oil change for my 4runner and the technicians working there immediately…read morelooked at me like I just shot their dog and ruined their lives. They all gave me strange looks, despite just asking for a normal oil change and a tire rotation that they couldn't accommodate because their baby was too small, which is fine. Maybe I'm missing something, but is there some unwritten rule about getting your oil changed at certain times of days or what car you bring to an oil change? I just couldn't help but feel like I didn't belong here and that they really did not want to help me out with getting my car serviced. I don't know if I broke an unwritten rule, or if they just really are not happy to be there at their job. Maybe I did something wrong?

Urban Autocare - 4Runner

Urban Autocare

(30 reviews)

Southwest

Urban Autocare is hands down the best mechanics in Denver. They are honest, have fair pricing, and…read morethe most reliable, kind and considerate staff. I brought my car in to have to passenger door repaired because it wasn't opening, and Jodi called me an hour later to say it was the child lock and that it wasn't broken afterall. They included a complimentary btake check as well and made sure everything looked good. They didn't charge me a dime!!! I highly recommend them. I am a repeat customer and they never let me down.

After months of chasing a "P0340 - Camshaft Position Sensor" code I finally decided to take my…read more4Runner in and pay a mechanic with a fancy computer to figure out what the issue was. I dropped it off, was given a fair price, and was told by Aiden at the front desk it would be done the same day. A couple hours later I was given a call and a very easy to follow mechanics report including photos of the exact wire that had broken off inside the connector was included. I opted to solder the wire back on myself instead of having them splice a new one in and Aiden gave me the total cost... LESS THAN WHAT HE HAD ORIGINALLY QUOTED! As it turns out while the mechanic (Dan) was working on my car he saw my gear In the back of my car and realized I was a firefighter so the gave me the discount without me even asking for it. I took the car back in after I finished the soldering to have Aiden reset the computer and clear the codes, which he did for free, and have been driving the car for months now with no further issues. This was without a doubt the best experience I have ever had with an auto shop and I highly recommend this service station wither you need work, maintenance, or just need some advice from a real mechanic. Thank you Aiden and Dan for the great experience!

Les Schwab Tire Center

Les Schwab Tire Center

(96 reviews)

Adam and his team wrote the book on excellent customer service. (If I could give more stars I…read morewould.) Last night my battery decided it didn't want to be in my car anymore. I turned off my car to get gas and had to get a jump to get it started again. So this morning I looked up local battery places and found Les Schwab. I jumped my car to get it started and headed over 45 minutes early. Around 15 minutes before opening I turned off my car and headed to the benches in the front to wait for the doors to open at 8am. That's when the amazing service started. Adam saw me heading to the front benches and stopped setting up the place to welcome me and ask why I was there. I told him about the battery and he took me right inside, (15 minutes before they opened), to get the process started. I've never used a Les Schwab so he welcomed me again and got one of his service techs started on getting me a new battery. Mind you, it's still before the time they officially open. The waiting room is huge, clean, bright, with seating, tables, fresh coffee machine and even popcorn, if that's the kind of breakfast you eat. They have magazines and television if you don't want to stare at your phone. If you want to stare at your phone, cell service in that area is lacking, so they have guest WIFI. (Of course they do.) I had just finished my first cup of fresh coffee when they were calling me name to tell me my new battery was installed. I left the place 15 minutes after it opened. This place SCREAMS "We care about customers! Thank you Les Schwab and thank you Adam and Luke! You've won a new customer.

Everyone I spoke with about my flat tire was great. I was able to make a same day appointment…read moreeasily online. It was not repairable, and my husband had just gotten me 2 new tires that Les Schwab didn't carry so we ended up taking it back to the original shop.

Littleton Auto Repair - Hood left open on a Saturday night

Littleton Auto Repair

(109 reviews)

I took my h3 in to this shop was happy to c too h3 sitting out front ,I knew going here what my out…read morecome would be becuse of the the noise my car was making sad to say it was confirmed ! They took four hours to check my car over to make sure that the diagnoses was what it was, Although sorry to hear the reviews this establishment got first I don't care if there are felons working there or what relevance that had to do with anything or not I don't get what that had to do with anything ?!if there are great job giving second chances,everyone deserves to live and make a living second they went out of there way to help me,more then I expected,they took such care to find a better out come for me they went out of there way to truly help me,with respect!! I didn't expect a call right away although I did get one with all respect it was after business hours so they had the time to really go over everything in detail with me with out interruptions of the phones ringing I was really great full for that ! I can only speak about my experience and I was happy to find them happy they took the time to listen with genuine care and really tried for better news!!!! No business will ever get a 100% review sometimes there will be misunderstanding or interpretation of what we hear or understand . I can only speak for myself I was impressed and happy I found them I can only say thank u

DO NOT BRING YOUR VEHICLE HERE FOR SERVICE…read more My experience with Littleton Auto has caused me an enormous amount of stress, expense, and lost time. In April 2023, I paid $6,840 to have my Jeep's engine replaced with what I was told was a remanufactured engine. The first engine failed within three months, leaked oil, and did not run correctly. Over the next two years, the shop replaced the engine four times, claiming each replacement was remanufactured. Every engine or installation failed. I returned my Jeep to the shop more than 25 times. Each time, I was told the problem would be fixed, but the vehicle repeatedly came back with oil leaks, poor performance, unusual noises, scrapes, a cracked grille, a damaged windshield-washer reservoir, or other issues. Communication was extremely poor, updates were rare, and the explanations I received from owner Ken Scholl and manager Cody were inconsistent and, in my experience, often untrue. The frequent turnover among mechanics also made it difficult to find anyone who knew what was happening with my vehicle. When I received the Jeep back most recently, it was still leaking oil and running rough. The flywheel cover had not been replaced because the shop said it had been lost. I then took the Jeep to another local repair shop for an independent assessment. I was told that bolts securing the oil pan were broken or loose, the rear main seal had been installed improperly, the timing cover and water pump had been installed with silicone instead of gaskets, and the flywheel cover was missing. I was quoted approximately $2,400 to correct the problems. Although Littleton Auto advertises a lifetime warranty, that warranty has provided no meaningful protection in my case because the problems were never properly resolved. I contacted the shop and asked it to take responsibility for the corrective repairs, but I received the same runaround, and the owner declined to pay. Based on my personal experience, I cannot recommend Littleton Auto. I regret taking my Jeep there and strongly advise others to have their vehicles serviced elsewhere.

Discount Tire

Discount Tire

(116 reviews)

Southwest

I just had one of the best customer service experiences I've had in a very long time at Discount…read moreTire, and it was all thanks to Shawn. From the moment we walked in, Shawn truly listened to us. He took the time to understand the type of driving we do and what we actually needed -- not just what he could sell us. He presented several options, clearly explained the differences, and then gave us a recommendation that was absolutely spot-on for our situation. We didn't even have our warranty information with us, but Shawn went above and beyond by looking up our records in their system. Not only did he find everything quickly, he also made sure we received credit for a tire with a nail in it. That kind of honesty and initiative is rare these days. I honestly didn't think customer service like this existed anymore. Shawn is an absolute gem -- knowledgeable, patient, and genuinely focused on helping people. Discount Tire is incredibly lucky to have him as an employee. Thank you, Shawn, for restoring my faith in great customer service!

They took over 20 minutes with no line at all to air check my tires. I came with no one in line and…read moreI called to let them know we were outside and then they said someone will be with you shortly and they took a total of 20 minutes from that spot. Unfortunate because I've been a loyal discount tire customer for years. Maybe this is just the worst one yet in terms of service. When I got here no one was behind me. By the time I got serviced a total 6 cars were behind me. Terrible service and needless to say the value is not here. Go to any other discount tire for your tires. Maybe even a different auto shop. Their worker passed us by and just went straight in. I understand he was busy and may be servicing another car, but he said someone will be right with you and then came out to one if not, two other vehicles in the meantime. It wasn't until a lady was rude to him and told him that there are a lot of cars out here waiting that he can help. He was really nice when he did come out, but I just feel like they almost tried to put everybody in line to a back burner which that caused a long line. Total time was 30-35 minutes and he really fixed my tires within two minutes, so. Just felt like they didn't prioritize those vehicles because they weren't revenue generating one in reality. My last two sets of tires I've bought from discount tire so if anything is the local customers that are getting hurt. If it's an understaffing issue then I feel like could do a better job of scheduling.

Jiffy Lube - autorepair - Updated October 2026

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