Took my car in to see why oil pressure was dropping and warning light was coming on suspected oil pressure problem was due to a bad oil pressure switch. They looked at the car probably 10 to 15 minutes and said they couldn't find anything and needed to do a diagnostic test for 89.99 an hour . I said I wanted to be updated on the half hour, a girl who was running the front end said my car was not getting any pressure in the crank case and I should get rid of it or take it somewhere full service and proceeded to charge me 95.00 after telling the other girl who rang me up CYA and I came home put a quart of oil in it and reset to 100% and problem solved. No pressure is good sign shows PVC is doing its job. Never going there again,was my go to for oil change, all new people and I'm out $95. read more

Grease Monkey Oil Changes & More - Car Wash Near Me - Lakewood, Colorado

Synthetic oil change. Only 1 other vehicle in the place, still took 35 minutes. Tried to upsell, even after I rejected it. We left & realized they didn't put the new mileage sticker in the window. Turned around & went back only to be told "we're out of mileage stickers. We've been out of them for a minute. Can't get them." 1. You couldn't have told us that? 2. Called store #7 & asked if they have them. Yes they do. 3. Wouldn't you call around to other stores if you had been out a long time & couldn't figure out how to purchase more? 4. No pride in their job, or the company they represent. read more

very reliable and efficient service. the mechanic explained in detail how my car needed right maintenance and was very considerate to what my Exspenses. would be thank you all at the shop. great crew read more

I've had a bad experience at this location in the past and decided to give them another shot needing an oil change before a long trip. The new crew was great even though they were understaffed. Explained any additional items that were listed and were not pushy with the sale process. read more

Eric went the extra mile when I had a minor complaint. True customer service. I started using this location after bringing my son's car in for oil change. They mentioned his tires were unsafe and needed replacing. Showed concern for our safety and they don't sell tires no extra $$ to be made. They're earned my repeat business. read more

Professional to the smallest detail. I have been using them for my basic maintenance on my vehicle. read more

Of all the car maintenance/repair shops in the Denver Metro, there is only one that operates with exceptional customer service and service delivery like the one on 11988 W Jewell Avenue in Lakewood, CO. Chad runs this shop like a true professional business. He is always honest and fair with his assessment of my vehicle as well as being honest with the shops capacity to take my car in. I have an older car, and he has really helped extend the life of it by giving me advice on what services I should be considering. To summarize, this should be everyone's number one option to get their car serviced. I'm thankful I have a reliable person and business to bring my car for service and repairs. read more

What an awesome shop! I stopped by to get an oil change and Carter made this experience absolutely AWESOME!!! He made sure I was well taken care of. Will be coming back for sure! Thanks Guys! read more

Just be aware of the business practice of upselling. I went into the Havoline express lube on March 6 2019. I had the basic oil change done $45.99. For that amount I was advised that my windshield wipers front and rear were worn and needed to be replaced. Also I was handed a suggested service list totalling almost $300.00. I explained that the wipers were just replaced a month ago. Then the service tech said well maybe it was a different car he was thinking about. Then I was asked if I wanted to schedule any of the suggested services. I won't be going back. If I wanted fleeced I would go to the dealership. I understand upselling but really wiper blades. If business is that slow just be honest. We are struggling for business so please buy something you don't really need. read more

Grease Monkey Oil Changes & More - A picture of my invoice. - Car Wash Near Me - Lakewood, Colorado

The two mechanics who provided my service were fabulous. I got exactly what I needed--what I came there for as well as what I had questions about-- and also great advice for next steps before a long road trip later this summer! I appreciated these professionals for fielding my questions, for their sound reasoning based on data and evidence, and for being nice, honest guys. read more

Wow! Oil change was very expensive. My Infiniti dealership charges $30 less for full synthetic, inspection and they clean my car. I only stopped here cause I was in the area and short on time. Sticking with the dealership from now on... read more

In and out in less than 20 minutes. Fair price. Friendly service. I would recommend going on a week day.

I've written good reviews about this shop in the past, and unfortunately I can no longer recommend them. They are under new ownership, and the service and reliability has all but disappeared. Chad is still there and does what he can, but there has been a sharp decline in service and reliability. I stopped by today for information on my last brake service as it only lasted 13,000 miles. Their response was basically a variation of "sorry, you got it fixed somewhere else" I got it fixed somewhere else because they wouldn't let me drop it off or make an appointment. Best to save yourself the time, money and frustration and go somewhere else. read more

This place is awesome - Honest, will fix your car only if it is needed and will tell you the options and let you make the choice. Only place that I trust my car with, and the rest of my family as well read more

Fast and easy! They did not try to sell every filter and wiper blade they have like other oil change/ auto mechanic places which was very appreciated. Very friendly staff, direct and to the point! Great job vacuuming and wiping down windows and dashboard -- staved off a trip to the auto detail another couple weeks ^_^ Recently moved here and happy to have already found a trustworthy mechanic! read more

Been a customer here for 10 years. Everyone is friendly, service is fast and the pricing is fair. They do much more than oil changes too. When my dealer wanted to charge me $1,200 for a fuel pump, the Texaco guys spent time with my vehicle and talked me out of doing any work at all. They could of had my cold hard grand but they wouldn't do the work when they knew it wasn't needed. I can't recommend them highly enough. So unless you have a rare German car bring it here for top notch service. read more

My whole family has been bringing their vehicles here for years and you can't top their service. They are family owned and operated and are a big part of the community. No matter my car issue, they have dealt with it honestly and fairly and given me accurate estimates up front. I have even had a repair that didn't quite hold once and they fixed it for free. I've had some pretty troublesome vehicles over the years so I've done a lot of work with these guys! Being a woman that knows absolutely nothing about cars, it means a lot to me that I can always bring my car here and never have to fear getting ripped off! I highly recommend anyone bring their car here for an oil change or car repair. read more

Jake was On point , the owner is cool too.. Good to support local owned businesses. This location is worth the drive read more

I had to get an oil change and was told about this place. I went on a Wednesday at 9am and didn't have to wait at all. They were super friendly and did my oil in a good amount of time. They also came in to talk about my different options for oil, and I didn't feel like were being overly pushy towards the most expensive one. They check on other things as well, and they found one thing about my car that they weren't sure about because it was my first time there, but when I told them the history of my car, they understood and said no need to worry about that one part then. They were really transparent and didn't try to make me pay for other services (as a woman in her early 20s, I'm pretty wary about auto shops taking advantage of those who don't know much about cars). Overall, great experience and I'll definitely be going back for my next oil change! read more

I can not say enough nice things about Havoline on Jewell. They are truly helpful about all my car situations. From oil changes, to tires, to brakes they have always been honest and helpful. They have excellent customer service. I highly recommend this service station. read more

Had my first visit to the shop today for an oil change. It was an extremely pleasant experience...professional but relaxed, clean and comfortable waiting area, no pressure, fast, and reasonably priced. At no point did I feel like I was being taken advantage of, but rather like I was being served by friends. I will definitely use Xpress Lube next time I'm in town. Happy New Year to the entire staff... read more

I can't thank Chad and his sister (didn't catch her name) enough for their superior service and outstanding attitude. I have used Havoline Express Lube for over 20 years and appreciate the small town feel of the business. Usually people loathe having their cars serviced but I always like my visits here. The technicians are quick and professional. Thanks for all of your hard work! read more

I have been getting oil changes here since we moved here almost 3 years ago. While sitting in the waiting room I heard one of the employees explaining her up-selling data and how "...we try to add at least one thing to each car. Here is our data for how many air filters we sell, when they don't actually need a new air filter." I know these types of places are known for this so I usually decline because I know what a dirty air filter looks like and if my windshield wipers are not cutting it. But honestly, how stupid do they think their customers are assuming they can't hear this? I should have picked up on this years ago when they told me I needed my trans fluid changed, even though my manual said it wasn't due for another 30,000 miles. That was the last oil change I'll get there. read more

This is one of the most honest repair shops around. I would highly recommend taking your vehicle there if you need something as simple as an oil change to a complete new engine. They give you a complete review before repairs start and will even tell you if your car isn't worth fixing (as in our case). read more

I would avoid this place like COVID. I printed off a coupon from THEIR website for $18.99 oil change. When I tried to use, I was told "oh, that isn't for this location". I informed the "manager" that I got it off of her website and she said "that's a corporate issue, I've been trying to get them to change it for quite sometime". To me, this is "bait and switch". It was a coupon that came off of their site. False advertising at best. If, in fact, they have tried to have "corporate" remove the coupon from their website they should at the very least, have a sign up in the office stating that they will not honor these coupons in a prominent place. Scam artists extraordinaire! read more

This place is extremely dependable and reliable! I have been taking my vehicles here for a long time- and it really is great to entrust in a place like this. I highly recommend their services. read more

Chad, Kacey and crew are great! I've been taking all my vehicles to Xpress Lube for over 10 years now. They're friendly, flexible, and I haven't had a single issue. Thanks guys! It's a pleasure to do business with such a outstanding neighborhood shop! read more

I have been going to this location for years. However I can't give it top ratings. If you're going in for just a straightforward oil change they do everything just fine and quickly. However they periodically push something that does not need to be done. For example, just yesterday when I had my oil changed they said my antifreeze was not protecting the car at all, and recommended a $90 antifreeze flush (I declined). He showed me the antifreeze tester in which all the balls were floating, saying that was bad. That seemed odd to me since every antifreeze tester I have used in the past, floating balls are a good thing. I went home and tested the antifreeze myself and it showed the antifreeze was providing maximum protection. It wasn't dirty and it was crystal-clear. Bottom line for me is I'm going to start looking for a new place to change my oil. read more

I received the absolute best service from these guys! They let me know everything that was wrong with my car but there wasn't any of the typical pressure. Everyone had a great attitude and was incredibly helpful! I would absolutely recommend this place to any of my fiends! read more

This is the best place to have a car serviced. I have been taking my vehicles here for 20 years. If you want honest service, this is the place to go read more

Just moved into the Green Mountain neighborhood and have had two really great service visits already. The second, my Subaru battery died, it was only 3 weeks old. They drove to my house to boost the battery, saved me a $70 tow bill (jumping from my other car didn't give it enough juice), and then they drove the car back to our house after putting in a new battery. We live close enough the employee just walked back. In all my business dealings, I've never been so pleased and happy after a car repair. Great work Havoline Xpress, you've made me a customer for life already!!! read more

Came in for an oil change and the people were nice and friendly. After they were done and I left I noticed they vacuumed my interior, cleaned my windows, and emptied a trash bag that I had in the car. I've decided from here on out that this is my mechanic. read more

These guys were awesome! Super accommodating. I was rear ended and got my hitch bent. I could not remove the last bolt with my wrench at home, so I asked them to do it. I only had about 20 minutes before I had to be back at work, and the insurance company is coming to get my car anytime now, so the quick service was much appreciated and needed. Super friendly and didn't charge. I left a tip though to show my appreciation for such a friendly, well done service. read more

The people here are some of the friendliest I've ever ran into while getting my car serviced. I've never had to wait long, and the service has never been anything but great. I highly recommend coming here when you need some work done. read more

Thrilled with the staff at the location. If I'm not mistaken The employee who helped me was named chad and he was very willing to help and pleasant to interact with. He and the mechanic at the shop were both helpful and actually resolved my situation with my vehicle in about 25 minutes flat! On a Saturday nonetheless. Will return for future services! Thanks guys read more

I've been coming to this shop since around 2003 and have never had a bad experience. They consistently do exceptional work, sometimes just fixing things with no price attached or giving me solid recommendations on how to plan for repairs that need to be made. The other day I called to get a recommendation on a detail shop as the place I wanted to go to didn't have a driving service to take me to work. The manager, Diane just said, "Drop it off and we'll get your car to the appointment." I was floored! They saved me so many headaches that day by just doing what a shop would do in my small dinky town in South Dakota. They just helped me out and that's one of the reasons I keep coming here year after year! THANKS!!!! read more

The staff here was so friendly and FAST! Less than 20 minutes wait and everything I need in a oil change. I'll be back! Thanks!

I have only been here a few times and everyone is fantastic. It seems like it is ran by a family and treat their customers as family too! They are very fair and honest, with the prices that they charge. Good job Havoline! I am a single lady and am cautious of where I take my car to. This place is great! read more

This is the only place I trust to take my cars for oils changes. Staff is always kind and friendly I would highly recommend them!

I highly recommend these folks. Honest, friendly, and competent.