Due to a few days earlier of an inspection of the tires1 tire was replaced after the owner of the…read morecar was told (3) of the tires were really bald. Then an appointment was made for a return a few days later to replace 1 possibility 2 more of the tires. Due to a great cost the car was returned a few days later for the replacement of the other (2) tires. Upon arrival, Ms Ortiz, a manager accepted the car after I explained that tire situation. After about an hour & 1/2 the vehicle was now ready for check out. An Assistant Manager , Lala called out to close out the purchase. I have to say this location is in need of much better service to the customer. NO I mean NO manager, Supervisor or Cashier should ever be talking on the phone to a customer, be eating food(donuts), accept a walk in customer information while still on the phone. This behavior is totally unacceptable & a disrespect to both the customer on the phone & the customer standing before the Manager. It appears that much more training is needed here. Also, the cell phone was picked up & used while the customer was standing & patiently waiting. This was serious multitasking yet not at all appropriate or fair to the customers. Hopefully, these matters will be addressed & appropriate customer service will be provided as soon as possible. The environment was clean

Best prices in town for oil change done by appointment I was in and out my new oil change spotread more

I had such good service here in 2021 so I brought my car back to get another oil change on 10/4/22…read more There was a short wait. When it was my turn, I pulled into the station. Maliq confirmed I was there for an oil change. Erick was friendly and started the process of getting me serviced. Connor, who is now the manager, talked to me and suggested which type of oil to get. He also was very nice and friendly. When the job was finished and it was time to pay, there was an issue with the communication as to what type of oil I had chosen. Connor never questioned it and made it right so that I as a customer was satisfied and I really appreciated that. I will continue to come here and it's refreshing to find that the service even after a year's time is still excellent. Thank you Valvoline!

Tim was so incredibly helpful! I'm just a girl so he took care of me and provided all the services…read moremy car needed with a good attitude and very well mannered spirit! Thanks Tim!!!!

DO NOT BRING CARS HERE!! useless. they specifically won't work on old cars or your exhaust. looked…read moreat my car, told me it's not driveable and all these things are bad. one thing being only one year old tires. charged me $50 for them to do nothing. took it to another shop and fixed my car in an hour. this place is a joke.

call to have tire fill and they told me that it was too cold to for them to open the door and I…read morewill have to spend some more money ‍

This is the wrong location, I go to the one that's 1/4 west of this location on the opposite side…read moreof the street The only place I go when I drive up from Vero I also send my Family there...and they always have a good experience

Steve the manager at this location is the difference maker. This Duke of Oil is the Best in the…read moreregion

Pete's came highly recommended. They did not disappoint. Excellent customer service, great timing…read morewith the repair. Great communication. Highly recommend this business.

Best customer service.I was frantic when I found out I was driving on a tire with a hole.I pulled…read morein at 4:55 and was immediately taken care of I needed a new tire and they assured me that could have it in the morning and my car would be ready by noon.Sure enough it was ready before that.I was so pleased with the service. I Cannot recommend enough Petes!!!!!! Thank you for taking such good care of me.

I needed to have a screw removed from the left front tire of my wife's car and the hole plugged…read more (First, it should be pointed out that Sophia, Mike, who was the owner, and technician Kyle, are no longer at the Whiting CarX. They were the ones who made that CarX great. They cared about the customers and honored their commitments and promises, and appointments. That is no more.) I made an appointment over the phone to have the tire repaired the following day at 8:30 in the morning. I got there at 7:45 am and entered the customer area. I mentioned to the man behind the counter about my appointment and that I would wait for the car. He informed me that there was a car ahead of mine, there was only one mechanic working, and he was not sure how long it would take to get mine done. I told him I would wait for the car and went to sit down in the waiting area. There was a lady waiting for her car to be finished already sitting in the waiting area. I looked for a seat but the remaining seats were covered with floor mats waiting to be put down on the floor. Not wanting to crowd the lady by sitting next to her, I decided to leave. I had the tire repaired by a shop down the street in 30 minutes. I know that CarX corporate had come to the Whiting business and had started making changes to the systems and files that the previous owners had been using. This had really upset the people working there and there was friction going on. Next thing I knew was the business was under new management and the usual workers were gone along with the usual good service and family like atmosphere that had prevailed. I, for one, will no longer have my vehicles serviced there.

I made an appointment 2 days in advance online for a 10am drop off, it states a representative will…read morecontact me within 1 hour depending on the time of the appointment. 48 hours had passed and still nobody contacted me to confirm so I proceeded to drop my car off at 10am and the car didn't get lifted and looked at until after 3:30pm and it's now 4:50pm -"at the time of this review and still nobody called me. I called at 2pm and was told in 1 hour someone will call me and nothing, I called back at 4:30 and was then told someone will call me in 15mins and still nothing. Let me say this , DO NOT make an online appointment it's a complete crock and a waste of time. Best to stick with your dealership if your car is new or acouple of years old it'll be more money but the car will get DONE.

Left oil plug leaking. Did not replace gasket an oil plug. They downplayed it like it's no big…read moredeal. But it is a big deal and a major failure!

Butch and Brian are amazing people. Their work is good and the oil change has never taken more than…read more4 minutes.

Another delightful experience at Complete Auto Care in Munster. I was experiencing some issues…read morewith my vehicle and urgently needed to have it examined before leaving town for the holiday next week. I contacted Zarko, who informed me that I could bring my car in for inspection. Not only did they assess the situation, but they also managed to resolve the issue and have me on my way the same day! As a woman who knows very little about auto repair, I can't express enough how reassuring it is to have a trusted & reliable auto repair shop. Thanks Zarco!

0/10 I would Not recommend. Horrible customer service. I brought in a rental vehicle for an oil…read morechange. The guy was extremely rude from the very beginning. I would never bring another vehicle to be serviced here.