Bad attitudes when I have been here in the past. Their tire selection was limited and not great. It…read morewould be nice if their sign has deals pertaining to tires. Unfortunately they like to go a different route sometimes which is bad for business. Listing sale prices would be much better when informing customers.

Most unprofessional business in Jenison. Value was shit was for price and service. Employee…read morerequests a written review but can't seem to spell himself.

These guys are doing it right. Excellent customer service, knowledgeable mechanics, and great…read moreprices. I've been taking my vehicles here for years and every single time I leave knowing I was given the best deal around for quality work. Above all, these guys are honest. It's the only place I know of where they actually take the time to listen, explain, and find the best option for your situation. I trust what they tell me and have never been let down. It's good to see someone carrying on the tradition of integrity in West Michigan. Just a really good, down to earth shop.

Only place I'll take my car. Chris is easy to do business with and he does great work.read more

This has been my family's go-to place for YEARS. They are great people, timely, and always honest…read moreabout the work that they do. I brought my car in for an oil change yesterday and they went above and beyond to make sure I was taken care of. They even helped explain a few reasons why my car might eventually need further maintenance. Great prices too!

Always do. Great job. I've been taking my Trailblazer there since I got it. Always help me if…read moresomething on the trailblazer needs something fixed and help with the oil changes, keep everything running, and make it last for a while

As usual, life threw me a curveball, but the team at Discount Tire made my day much less stressful…read more Michael and Dan at the front desk went above and beyond to help me get back on track after an issue caused by another store (Walmart). They were professional, friendly, and took the time to find a solution instead of just sending me on my way. Unfortunately, I didn't get the technician's name, but he was just as helpful and professional. Everyone in the store seemed to genuinely enjoy what they do and took pride in helping their customers. That positive attitude made a stressful situation much easier to deal with. I will absolutely be returning to this Discount Tire location for my future tire needs. They've earned my business, and after this experience, I won't be buying tires from Walmart again. Thank you to the entire Discount Tire team for the outstanding customer service!

Extremely helpful and nice…read more Walked in, got CUSTOM tires ordered suited for my driving preferences, delivered same day and able to install same day. Less stimulating than Holland Discount Tire. Many seats available spaced out, along with high tables for computer workers. Tajuan is extremely nice, and was super helpful with my car. Free air checks for your tires. Appointment was at 10, ETA finish time 10:45, finished at 11.

I know most every part of a car. I know when a mechanic is telling the truth. I have dealt with…read morelots of mechanics. Auto solutions of Jenison, bit pricy but by far the best ive dealt with. Most honest. ONLY mechanic I recommend. quality is a bit pricy sometimes. but ASoJ is by far the best. they do it right and they are honest.

Good shop, honest, good prices always does the work requested always communicates if they see…read moreother things that need to be done but not in a pushy way.

NEW OWNERSHIP / MANAGEMENT WARNING: DO NOT TRUST THIS SHOP.If I could leave zero stars, I would. Do…read morenot be fooled by the historical 4.5-star average on this listing. After overhearing conversations inside the shop, it became entirely clear that this location is operating under a completely different management team that, in my opinion, is actively coasting on years of old, positive reviews to blindside unsuspecting clients. What they are running now, I my opinion, is a predatory bait-and-switch outfit that engages in fraudulent quotes, unauthorized work, and severe voucher theft.I brought my husband's Kia Soul here using a Groupon for an oil change and alignment. My husband passed away just 4 months ago after a long hospital stay, and this shop, in my opinion, actively and knowingly tried to exploit my situation, commit financial fraud, and extort me for money. 1. The $836.49 Rack & Pinion Scam: They tried to tell me I needed brand-new inner tie rods, quoting me $836.49 just for parts and labor (excluding the alignment). The mechanic, in my opinion, fabricated a claim that they had to remove the entire rack and pinion to do the job just to inflate labor costs. I refused and sought second and third opinions. Both Alpine Tire and Belle Tire physically inspected my vehicle and confirmed my inner tie rods are completely fine. Furthermore, Kia Corporate confirmed that Auto-Lab's tear-down claim is not true. Even if the work was needed, honest local shops quoted the entire job at $400-$483, alignment included. I have uploaded pictures of the conflicting estimates to prove this.2. Bait-and-Switch Tactics (MVSRA Violation):The mechanic showed me, my battery ground terminal was "broken and wedged" ( I was confused because a brand-new battery was installed last month and I haven't had any issues with the battery) I also think I would have noticed it broken when I checked the oil. The day before. He didn't ask me if I wanted him to fix it. He framed fixing it like it was a kind, courtesy gesture. Because of how he phrased it, I agreed. Instead, they snuck an unauthorized charge onto my final bill without my explicit consent. This is, in my opinion, a violation of the Michigan Motor Vehicle Service and Repair Act.3. Blatant Groupon Voucher Fraud:I had two separate Groupon packages on my account--one current and one expired--each good for two oil changes (four total). I used the current voucher for today's service and only provided the expired code so they could look up the promotional account value. The front desk flat-out lied, telling me the expired money was completely "irretrievable" and that calling Groupon was a waste of time. I later discovered that while looking me in the eye and lying, they secretly logged into their merchant portal and marked BOTH packages as "REDEEMED." They stole the cash from Groupon for services never rendered. Good luck explaining to corporate how one Kia Soul successfully received four separate oil changes in a single afternoon.I have submitted the conflicting written estimates and account screenshots to Groupon Corporate, who is investigating this location for merchant fraud. If you are a woman, a widow, a caretaker, or anyone looking for an honest mechanic, avoid Auto-Lab in Jenison at all costs. They showed a complete lack of moral character and a total disregard for basic decency.As the New Testament warns in James 1:27, the absolute definition of true faith and character is to care for and protect widows in their time of trouble. Instead, this shop chose to actively exploit and deceitfully rob a recently widowed woman with full knowledge of my loss. They will look you in the eye and try to rob you. Sort this listing by "Most Recent" to see what this current team is actually doing to people.

Located in the same building as Speedway on Baldwin Street…read more I went in for a gas leak and they also noticed I had an old oil label and asked if I'd like an oil change. Later that day the called to say that they noticed my sway bar was loose and my tie rods were bad and strongly recommend fixing it. The next Day when the parts came in and they went to replace them they noticed my strut was attached to nothing except the bad tie rod. They sent me a video and everything so I could see what they were talking about. They saved me from a potential bad accident if that had gone out while driving it. They did an excellent job and did it in an expedited fashion. They are also very friendly. I recommend a visit, they aren't the cheapest option, but you'll leave feeling like your vehicle was properly fixed. My only slight negative was they charged for the initial inspection, but that is what it is.

Efficient, convenient and easy to work with. Extra points for getting me taken care of same day for…read morean unexpected flat. Didn't even charge for the patch work! Awesome experience.

Jason Reitsma gave me amazing customer service when I was in a pinch…read more Make sure to ask for him when you looking for great service.

What a great experience! I walked in expecting to get an alignment and be in and out. Instead, the…read moreguys working here all took the time to truly look my car over from top to bottom and inform me of what needed repairs. While this would typically turn me away from a repair shop, Monro's garage staff explained each step to me and informed me of what was truly necessary, what would be helpful, and what was simply routine. At no point did I feel they were after money and I felt cared for through the entire experience. Although we only completed an oil change today, I left with the information needed to do some repairs at home and plan to return for an alignment after repairs are done. Without a doubt, this will be where I go for all repairs, oil changes, and any other car related concerns while living in Grand Rapids. Thank you to the staff here for putting customers first and for truly taking the time to explain the process in a way I could understand!!!

I needed a tire asap and they were the only place that had it. They were super fast and friendly…read moreand the atmosphere is very nice which includes watching 'Mythbusters'. 10/10 thank you