Amazing customer service! They got my car in and out in a very timely manner, and the whole process was quick and hassle-free. Everyone was friendly, professional, and kept me informed throughout. I would definitely come back again and highly recommend them to anyone looking for great service! read more

they did the job efficiently fast thank you!!!and they check and made sure they check everything

Highly recommend this place, when it comes to oil change and a general check of all of the vehicles we own at home this is our to go place. Employees are friendly, in my personal opinion Marcus and the manager are friendly and the job they do is expedite and efficient (affordable prices!!!!!) I love this please read more

Sat for almost 1hr to get an oil change. I thought I was going to be next after that but they pulled another car forward. Waste of time with no consideration for the wait. Wouldn't recommend!! read more

Went there for an oil change and a few other maintenance jobs for a total of $250 the other day. Today I noticed the entire oil pan plate is being held on by only 1 bolt. They didn't do the job correct the first time so we go back today to get the job fixed, we wait for 40 minutes and someone to gets there after us gets priority and by that time I gotta leave and so I'm asking to just get the bolts to do it myself and these incompetent workers just smirk and won't provide us with it. I truly wouldn't recommend this place to anyone unless you're okay with the job being half done. read more

Extremely slow - 45 minutes for an oil change. They tacked on a wiper blade replacement when I didn't ask for a replacement (this was removed after I mentioned it). Went ahead and gave me high priced synthetic without asking me what kind of oil I wanted. There could have been more transparency with the wait and what they were intending to do with the oil change read more

I came to get my oil change today & overall it was a good experience. Reese and Zachary did a great job but my issue is with the manager, Rick. He blatantly yelled at all the employees right in front of me & made me extremely uncomfortable. I've been in a customer service management roll before & never would I confront my employees in front of a customer. It makes staff feel embarrassed, customers uncomfortable, and all round ruins the experience. It really rubbed be the wrong way & I don't appreciate when the people providing me a service are being publicly humiliated. These men do not clock in to have that happen to them. They seemed to know exactly what they're doing & from my experience, a micromanager will ensure that the company looses business & staff. read more

Exellent service! Prompt and efficient! Tyler and Tim were personable and amazing! Would definitely recommend for anyone needing an fast oil change. read more

Evie keeps me coming back here... she's a delight and runs a tight ship. Always makes sure I use all my coupons.

This is one of the slowest Jiffylubes about 40 plus minutes per car. 2 cars in bay and both took 40. Don't know how long they were already there. No sense of urgency when finally pulled in they said they can't do newer BMWs as they don't have extractor. It would have been nice to tell me that as I waited. Went five minutes down road to Take 5 Oil Change. They got me in and out in 15 minutes. They do don't stand around together talking: Just heads up to all read more

If you want a place, you can trust and know that they will help you. No matter what your issues are? Will, this is the right place. I love Jiffy Lube, have for years. I was referred to this location, Baymeadows and it was a 10 star experience. They let me know what issues to have checkec and what to ask for. Tested my car and not one penny was asked for. Honesty, integrity and knowledgable! This is the place you want to give your service. I meesed up and didnt get evetyones name but you csn be sure, I will refer all my friends to this and other Jiffy Lube locations. Thanks for taking care of me for so long now. You are just Thee Best! read more

A great and thorough team. No oversell...very efficient. This review is for the facility on 8379 Baymeadows Rd., Jacksonville. My thanks to the whole team! (The young lady who took my information, "Tammy" (?), is absolutely beautiful)! read more

Never got oil changed before, and had a great experience here. Evie gave great service and informed me about everything that was being done for my car, and I was in and out in less than 10 minutes. I know where I'm going next. read more

do not come to this location went in for a battery exchange. I already purchased one from AutoZone was told that I needed to do a computer reset they had no idea what a computer reset was the employee behind them kept telling them yeah you gotta do it a computer didn't listen to her so once everything was done an hour and a half later, I went to go start my car my Miles were blinking. My engine light was on my tire pressure was on come to find out. They messed it all up. Do not go to this location. The GM just wanted to clear it and then go on with my day. What a scammer please do not go to this location. It is horrible. Took me two hours just to exchange a battery. There's nothing fast about this. No Jiffy at all. I contacted headquarters and also found out that there has been multiple times. Were caps were left off for the oil changes just a horrible place. Do not go here. So now my car barely starts just from coming in for a battery change because they don't know read more

Alex is the best! He had great customer service and the service was fast and efficient! No waiting! My car is driving better already! He topped off my fluids and sent me on my way! Thanks Alex! You're awesome! read more

Fabulous service at jiffy lube Baymeadows road Jacksonville, Florida. No lines, no waiting. Offered coupons without asking. Wonderful staff. Quick efficient service. Thanks so much Jiffy Lube! read more

What the what? Now why does this place only get 3 stars? Everyone has an opinion...so here's mine... We have not been to a Jiffy Lube in probably 10 years...seriously. Why?...Not because we didn't like them, but because we just moved and had mechanics that looked after our vehicles in those places. Now that we have moved here, we don't have any certain mechanic and the deed had to be done. So...I Googled...I Yelped (and was hesitant since I trust my fellow Yelpers)...but decided to give it a go anyway. We were greeted at our vehicle and asked all the info. We did nothing except carry ourselves inside for the wait while they took care of everything. They had some questions and made some suggestions. They were even super busy, so it took slightly longer than it probably should have, but still...it was ok. They have an indoor waiting area with coffee, chairs, TV and bathroom. There is also an outside waiting area. It is documented for next time and we are all set. They did what they are supposed to do...so it's all good eh? They place could use some tidying...but hey...its a car service area! read more

I arrived on time and they were ready to take me into the service bay. The service advisor took my information made the recommendations for the proper oil and I agreed. I waited in the convenient waiting area and enjoyed a hot cup of coffee. The service took about 15 to 20 minutes I paid the reasonable bill and was on my way...very friendly and courteous service. read more

Staff were incredibly thorough, friendly, transparent, and quick! I would highly recommend.

Jay and Andre was very knowledgeable on the services needed for my vehicle. The service was quick with no issues.

These guys are so nice. I always take my vehicles here. Service is fast and efficient. They also make sure to look at manufacturer recommendations and give a discount on needed service without trying to oversell. Alex is in charge of customer service, and he's awesome. read more

I had an oil change and asked for an estimate on brakes. I was advised I had to do all 4 brake pads and change all 4 rotors. I took it to a trusted mechanic for a second opinion and none of the rotors needed replaced. There were no scratches or grooves or thinning out. Just another shop thinking they could take advantage of a woman and charge me way more than necessary. They also refused to do the pads without rotors when questioned. Now that I know I can't trust them, I'll never visit that shop even for my oil changes again. read more

Needed an oil change and fill our tires. They took us right in and were fast, but thorough. Thank you!

Stopped in on a Saturday morning and was helped immediately. Alex was great and the team worked very well together. I was done in less than 10 min and was very happy with the results. They even helped me reset my oil change light as the last place forgot. Thanks again and I'll definitely come back! read more

I am so thankful for the pleasant inviting, & willingness of the crew that assisted me earlier this afternoon. Store #1422, Atlantic Blvd, Alex and the entire crew made certain I was a "satisfied" oil change customer (I highly recommend this location)I have a 2013 gray sedan... read more

Jiffy lube has the best customer service HANDS DOWN!!!!! This location was so pleasant, between Christopher, Eddie, & Sharon they were so so sweet! We spoke about my charger and how fast she is. They gave me my discount even though this is not my primary location! Love jiffy lube! read more

Jiffy Lube - Oil Change Stations Near Me - Jacksonville, Florida

The price seems right, but when I used to take my car there they "claimed" to top off my fluids, well when I had my Dad check after leaving, because about a week later the window wiper fluid ran out, none the fluids had been topped off. Also the Mustang I had had those metal covers on them, and the weren't put back on. I noticed about 3-4 days later and magically they had disappeared and no one had seen them... I stopped going to this Jiffy Lube (Baymeadows Rd, Jax, FL) and never have or will go to another Jiffy Lube again. read more

This place was great! Aaron and the other woman assisting him were super friendly. I'm sorry I didn't catch her name but both associates were super friendly. Loved they didn't up sell me anything I didn't need abs both seemed genuinely happy to help. I will definitely be back to get my oil change at this location. read more

Lots of guys standing around. Ain't nothing jiffy about jiffy lube. And why does an oil change shop need/want all your personal information? Not necessary. read more

Went in for an oil change. Alex had me in and out in under 10 minutes. One man crew thank you for your service 10/10

Sharon was extremely friendly and helpful when it came to collecting information about the car and the requirements. Eddie was able to get an oil change, tire rotation and adjusting the air filter within 40 minutes with a busy garage. Highly recommend. read more

This Jiffy Lube has the magical ability to transform a $25 oil change into $166 worth of car maintenance. They do have good deals from time to time, but the days of the 15 minute oil change are long gone. On a positive note, they have coffee, water and an outdoor seating area. There was a DVD in the player that was playing the intro music on a loop, so I started the movie so that I wouldn't go out of my freaking mind listening to the same music on repeat. There is also an antfestation (my word; don't steal it!) in the unisex restroom that should be addressed. The reason I come back all the time is because the staff is very helpful. Although they are ultimately there to sell you upgrades, services and products, they also don't hesitate to tell you that there are things that you should have done elsewhere or that the manufacturer's recommendation might allow for longer time frames between maintenance for some items. Since I'm a straight-forward person, I appreciate that. read more

Jiffy Lube did an awesome job today when we went for an oil change. Great customer service. In and out in 10 minutes. Following strict safety protocol. Excellent experience overall. read more

Aaron and the crew working today were great! I called 30 minutes before closing and Aaron said they'd wait even if I get there after 6 to take care of me. They found that my dipstick in my vehicle was broken off, they fixed that and on top of that they let me come in right before closing and took care of my vehicle. Amazing customer service, 10/10 would recommend. read more

Came in for an oil change, was fast and helped a lot. Even had a small problem in the undercarriage and they helped out for free. Best jiffy lube in town! read more

Ok I'm currently sitting inside the bay waiting for my oil change. I have a 2013 Chevy volt (hybrid, hence why the oil needs changing) and oil changes are always weird because the filter is different from a standard one. They didn't have it and the manager Sharon literally went to the auto store across the street to buy it. In my opinion that's GRADE A customer service and I appreciate this. read more

Went to get my car serviced before driving to Tallahassee seeing that it's a 3 hour drive. Went in for a simple oil change. I called at 12:10 and spoke to Jesse who was pleasant on the phone and told me it would be about 30-45 minutes. I was okay with waiting that time seeing that I didn't need to get to Tallahassee until 5pm. It was not in fact 30-45 minutes it ended up being 2 hours. I did not leave the parking lot until 2:03. I got in my car and left seeing that now I was going to be late. As I was driving I noticed that every light on my dashboard was on and started shaking. I called back Jesse at jiffy lube who told me my car was always like that (when in fact it wasn't).. and that he meant to ask me however didn't. He also stated the car was fine and it was double checked. Feeling that My car wasn't safe to drive let alone for 3 hours on the interstate and that my intelligence was insulted on how I know how my car runs I turned around on the freeway and came back and had Chris manager look at my car. Multiple pieces in my engine were not connected, where Chris reconnected them and then reset my electrical wiring for the lights to go off on my dash. Chris sincerely apologized and provided me with a free oil change next time. do not know if I'll be returning to this location but also want to give them the benefit of the doubt. Chris handled everything well and I hope he can use this as a way to teach his staff I did not like the fact that I was lied too. If everything was double checked then the pieces in my engine would have been connected. I also don't like the fact that I was told that's how my car always is when I know for a fact because I drive my car every day and have drove it every day for the past seven years that my car does not run like that. It was insulting and demeaning to think that I don't know how my car feels when I drive it especially when I have had no problems until I brought it there. So If you're looking for a place that is detail oriented and efficient with their time I would suggest going somewhere else. If you have nothing to do the rest of the day and wouldn't mind returning after leaving thI'd suggest this jiffy lube. After corresponding with the customer service team it confirmed I will not be back. Still paid full price for this service with no refund just the promise of another oil change of a place I do not trust with my car after endangering my life. read more

Love this location! Been coming here for a little over a year and they have taken great care of me and my car ever since! There is no better feeling than knowing the people taking care of your car are providing good, honest work as oppose to most mechanic shops that just have dollar signs in their eyes and always give you a list of problems that need to be fixed. Will and his team have provided me with excellent customer service and car maintenance, I will definitely continue to come back for all my car needs. read more

Great customer service! Store manager Sharon is awesome including her team! I would recommend this location to anyone read more

After reading the Reviews, I came to see Sharon and her team at this specific Jiffy Lube after a cross country road trip. The customer service was excellent from Christopher and Lenin. I was able to get everything I needed done in no time. read more