I love this place they do exactly what is needed to be done and is done right. The service is…read morealways exceptional and I've never questioned the cost because I trust that I'm getting a great value for my money. Service requested is always done right.

Homer is AMAZING!! can't thank you enough!! Tire trouble on road trip needed immediate service…read more Homer saved the day!! Truly appreciate you and your expert service!! Thank you sooooo much!!

The best customer service. Personalized touch!…read moreThey take the time to talk the customer about your needs.

Had car 2 weeks..Didn't fix problem and 1600.00 dollars later..Don't return calls or answer…read morephone..Took vehicle somewhere else.Will never go back.

We have been going to Ricks since we moved to front Royal going on eight years ago. I have no idea…read morewhere some of these other reviews are coming from. Rick , the owner his wife and all of the employees have been extremely polite to us, upfront, and very honest. They tell you what you need and you can make your own decision as to what you want done. They also provide a wonderful sitting area that is like sitting in your own home watching TV with comfortable furniture, coffee, and whatever else you care to drink I suggest that you try them for yourself and make your own decision. I have been in the auto body business growing up, and I do know good quality workmanship, and this is what they provide.

Do not use this company. Rick, the owner, does all the talking. I guess he can't trust any of the…read morefive other people sitting around the front office, doing nothing, to lie as good as he does. And he charges six times more than the other mechanics in town. I needed a Throttle Position Sensor replaced. I knew this because Auto Zone had run a scan (free). I left the car with him and a few hours later he called and said I needed a Throttle Body. But I had told him that two Throttle Bodies had been tried and did not fix the problem. He talked me into doing it anyway, because afterall he had better sources. He said if this did not fix the problem, I would have to pay the $425 labor charge. Overnight I realized he did not say anything about the sensor. I called him. He said that it did not show up on the scan. I asked if couldn't install it anyway making less labor than having to take the Trottle Body out later to do it. First he said no, and then said he would if it looked like it was needed. I had second thoughts about all of this. I went back to this shop the next day and said I wanted to pick up my car. He was furious. Said I would have to pay for the Throttle Body, even though he had not receive it yet. I reminded him that he had said he could return it. His response was he could only return it if it was defected. That is not what he had said. He had said he could return if it did not fix the problem. He kept arguing about this. So I said I would this police, punched in 91 and said 'okay, you do not have to pay for the part.' He printed out what labor had been done. And there on his printout was 'Throttle Position Sensor defective.' Do you see? He was going to install the Throttle Body and say he did not work but I had to pay $425 for the labor. By the way, the first two times this had been done the labor charge was $75. So I ended up paying $88 for the same scan Auto Zone had done for free. And yes, there is proof that a simple scan was run, not a Diagnostic Test. I went immediately to Auto Zone, they ran another scan and Rick's scan was recorded. Rick also charged me $20 for a relay that retails for $5-$10. And he charged $60 labor to replace it. The labor time to do this is at maximum 2 minutes. That includes: unlock car door, flip hood release, lift hood, open top of box that is sitting at hood level, pull out relay and plug in new relay. So do not go there, do not ever trust this guy. (By the way, I am a 78 year old, female with gray hair.) Nice guy, right?

I just got out of a bad experience with a dishonest auto repair shop in Winchester…read more I had used A1 in the past & was happy with their service then, so I decided to go back to them to check the condition of my brakes on my 2016 VW GTI. After A1 checked the brakes out, I got a call back from Randy saying that everything looked good & no repairs were necessary! What a pleasant change from my last experience. I would highly recommend A1 Auto Service Center! I'll be using them from now on with any auto repairs I need to have done!

We purchased a new Mistubishi Mirage in 2023. There was a fuel issue seven months into owning the…read morevehicle, and we went to A1 Auto Service Center for help. Now, I will tell you, we have patronized their establishment since we purchased the vehicle for regular maintenance, and they have always been wonderful. However, it was not until we were in real distress that the true value of this establishment shone through! Ben Shabib has been working with us from the beginning, and he is truly a Godsend. In addition to knowing my wife and I BY NAME and greeting us with professionalism and respect EVERY TIME, he PERSONALLY took an interest in the status of our repair job. Regardless of what vehicle you drive, A1 is truly one of the best service centers I have ever known. If you have car troubles, and are within three states of these guys, it is WORTH THE TOW to get your vehicle to them. I could go on, but I am worried about running out of space in this review. Thank you, A1 Auto Service Center, and WELL DONE!

ran over a nail and a local used tire gave me the runaround. I searched Tire Service and this…read morepopped up. They got me IN and OUT before I could check and read my email on my phone. And the low ridiculous price was even funnier. Price of lunch I'd had that day when they could have made it tough. Anyone in Front Royal should definitely call these guys if you need tires or tire service.

Excellent customer service team. They got my quote ready overnight even though I archived it before…read moregetting service done. That just shows their dedication to servicing the community. Will need to stop by in the future if I get the chance! I had to go forgive another business before I could move on. Just kidding! The value is in the customer service employees.

Car wouldn't start and needed towing. New starter required on my Sonata. Done 4:00pm same day…read more Love them.

They get their feelings hurt when asked to back up their work. I thought I was a good customer…read more... But a couple of problems in a row. Told me one thing one time, then lied about it on paper.

We've taken our cars here a few times and the service has always been outstanding. I brought my car…read morein for an alignment and they brought me out to show me a problem that needs to be fixed prior to a realignment. They had to order the part, so I rescheduled my appointment. Since the appointment would take some time they gave me a car to use while they worked on my car, and the only cost was to refill the gas when I returned it that evening. Let me also add that they have free coffee and snacks in their waiting area, which is a really nice treat.

We are new to the area -- based on a recommendation from a friend, I took both our vechicles in for…read morestate inspections and oil changes -- one on Monday, other on Tuesday. In and out in one hour -- super. Price was very reasonable. The waiting room was very accomodating, TV, and best of all free coffee and snacks. The front counter staff was friendly in scheduling the work and in checking in the days of the scheduled appointments. Very pleased -- if and when I need repairs on our car and truck, they will be who I will turn to.