My vehicle broke down in a parking lot in Reston, va. I called local repair shops they could not…read moreget to me until the following week! I called Shenandoah Mobile auto repair and they arrived within the hour. The tech has a diagnostic computer it showed misfire on cyclinder #6 - he sourced the part, replaced it and I was back to good working the next hour. Really great service and rates. Matt Campbell was professional, knowledgeable and did fantastic work. 5star service and great rates!

Whatever you do, do not take your truck or vehicle to this shop. Poor customer service, poor…read morecommunication and shoddy mechanical/technical work. We spent almost $5K to repair the frame on our Toyota Tundra, only to discover that it put it on crookedly. Such a fitting description because this place is a crook, as they robbed us of 5K and we still need to get our truck repaired! When we called to try to get resolution, they ghosted us.

Just got my jeep back last week…read more Very Happy with all the work that Jon and off-road innovations did regarding the jeep frame rot. The jeep frame rust was extensive and due to overcome by events took awhile to get repaired. But they worked on my past jeep rot issues and I was very pleased with their detail oriented results. If you've got Jeep rust issues I suggest don't buy new Jeep, take it There to get fixed.

I was having a problem with oil pressure on my 2013 Chevrolet Silverado 4.8L. I had replaced the…read moreoil pressure sensor myself some time ago, but I was again getting a check engine code about my oil pressure sensor. I took it to Auto Impressions and they replace the oil pressure sensor. about 2-4 weeks later the check engine code for the oil pressure sensor came back. I went and talked to Auto Impressions and we discussed several things that could be causing the code and possible solutions. As they were troubleshooting the issue, they discovered that the problem was the oil filters I was using. I was using a big name brand oil filter, the same brand that I used all my life on all my cars. It was restricting my oil flow. Auto Impressions replaced my oil filter with a Wix brand filter and my oil pressure went up 10-15 psi, back where it should be. Auto Impressions was diligent and honest, They could have tried several of the other measure we discussed to address my oil pressure issue. Instead, they paid attention to the details and found the root cause which turned out to be inexpensive. I won't take my vehicles anywhere else. Thank you Auto Impressions!!

Again I was not disappointed bringing my old 2002 Acura MDX to Auto Impressions. These folks are…read morehonest, experienced in car repair and definitely go the extra mile to ensure that my older car is in great running condition. Thank you for a great business, quality workmanship and courteous customer service. You are my go-to car repair shop anywhere around Winchester! The pricing is absolutely amazing and in this day and age that is something to rave about!

10 out of 10. Great customer service and Darin was very professional and courteous…read more They are my go to wrecker service & repair.

Needed a tow Tuesday evening and Darin came answered the call. Could not have been more pleasant…read moreand informative about what he was doing. All things considered the it was money well spent.

Had car 2 weeks..Didn't fix problem and 1600.00 dollars later..Don't return calls or answer…read morephone..Took vehicle somewhere else.Will never go back.

The best customer service. Personalized touch!…read moreThey take the time to talk the customer about your needs.

Steve Stanley was available, quick, nice and no nonsense when I needed to get my EV towed Monday,…read more11/3/2025. He picked up my car quickly, took it to the shop, checked it in, called me to let me know, asked for payment over the phone, immediately texted my receipt and we were done. Thanks Steve!

Great service. Easy to work with. Good home-town folks…read more Ron will work with you and help in most any situation.

Truly impressed with this shop -- and I am not easily impressed. They did an amazing job on a car…read morewe previously owned, after it had been sideswiped at a gas station by an tourist too eager to squeeze by and get on with it. The repair job was perfect. My brand-new car was dinged by a bozo who opened a door into it. Not a very big ding, but a dent nonetheless. I also needed some light compounding done due to a scrape. Remembering their work on the previous car, I brought it to Royal Auto Works. The estimate was super-fair, and not expensive -- they might have run it up, but they didn't. The work was performed perfectly, and the final cost was the estimated cost to the penny. I cannot recommend this shop enough. Even the exterior of the building suggests quality, precision and care. Appearances can be deceiving, yes: but not in this case. I believe I have found the perfect body shop.

I hit a deer and had quite a bit of damage to my car. My insurance company recommended Royal Auto…read moreWorks, and I'm so glad they did. My car looks as good as new! They called weekly to provide updates as well. I really appreciate the outstanding service and performance from Royal Auto Works!

The A/C in our 2019 Hyundai Santa Fe never worked correctly after a front-end accident. Vehicle…read morewas returned to the body shop that did the initial repairs, but never got the A/C fixed. Hyundai service basically wanted to replace the entire unit to the tune of about $4K. Asked Tim and Wayne of Saville's to have a look to see if they could figure it out. After determining system was fully charged and not leaking, they diagnosed that it was a bad blower resistor. After a run-around from the Hyundai dealer in getting the resistor, Wayne found another source for the part. They installed and the A/C has been working perfectly for the past month...and the bill was less than $1K! These guys have gotten an A+ from me in the past for not only their knowledge, but more importantly my trust in their work and guidance. They've never given me any indication that they're feeding me a line of BS or trying to upsell me, and they always keep me in the loop with anything they encounter. They've definitely earned my future business and my highest recommendation!

Best shop in the area! Fixed my truck when no one else could. Highly recommend! They also dropped…read morewhat they were doing to help my buddy fix a flat in their parking lot. Great mechanics and great shop.