BLAYNE SPIES (Sales): We had gone on a far and wide search for a vehicle. After meeting Blayne…read moreSpies, we decided we had found a sales experience reminiscent of how the experience used to be decades ago. Blayne from the outset acknowledged and spoke with all of us (not just the purchaser). He held the door open for my wife and let her walk in first. I was spoken to with respect, and he made sure to refer to me as sir throughout the process.  The car was wiped down even after the detail, tires checked, and every function reviewed. It is rare indeed to find a true gentleman of a bygone era. Blayne should be applauded for his professionalism and courtesy. Of course, we will be back when family members need a vehicle, and for service. Stellar experience! This is the first time I have felt a salesman should be acknowledged since my first car purchase in 1987.  Wonderful experience all around.

They provided top notch treatment for my purchase of a used Sorento. They handled my various…read moreinquiries about the car with care and professionalism. Their 23 point inspection was followed up with many maintenance and safety updates performed. I feel like my car is highly road worthy now and looks new. The salesman came in on his day off. The general manager provided great assistance. You would have thought I was buying an expensive new vehicle. Buying there was a wonderful experience

I have had my car repaired three separate times at Loudoun Collision Center (LCC). Twice hitting a…read moredeer and once rear ended. The first two repairs went pretty smoothly and my car came back in great shape. This last repair has been extremely frustrating. Enough so, that I had to send an email (Friday, December 5th) to the general manager, Will Lopez, about my experience. I wanted to reach the manager by phone but was told his preferred method of communication was by e-mail. Text from that e-mail relating to my current experience is below: "...Well unfortunately on Nov 8th I hit a deer....I brought the car in to Loudoun Collision on Nov 10th and it has been there ever since...I was given an expected completion date a few days before Thanksgiving, I think the 24th. That then got moved to to Wednesday the 26th. ....The last time I had my car in your shop, I was getting constant text updates with the progress. This time I am getting none. By 3pm on the 26th hadn't heard anything about my car being completed. So I called and that is when I found out there were parts and painting issues and that the new pickup date would be Wednesday, Dec 3rd. By the 3pm on Wednesday the 23rd, I still hadn't received any communication so I called in and spoke with Brandy. She said there was still issues with parts and that the new date would be today, Friday December 5th. She said she would call me on Thursday (yesterday) with an update. I expressed to her my disappointment with the lack of communication and she was apologetic. I received a call from her at 6pm Thursday and she couldn't tell me for sure if my car would be done, but that she should know by about noon on Friday if the part arrived. It is now about 3pm on Friday and I have received no communication if my car will be ready or not. This has been frustrating as I do not have a rental car and we are having to do last minute juggling due to being uninformed of the car's status." As of the writing of this review (Dec 9th), I have not received the courtesy a reply from Mr. Lopez. A minute after sending that e-mail, I did receive a call from Brandy that the car was not ready and that the new pick up date would be Monday, Dec 8th. I believe Brandy was doing the best she could, but it seems the shop has some major internal communications issues that need to be resolved. Just past 4pm on Monday I received the long awaited call that my car was ready. Yipee, right? Not so fast. I was then informed that they charge 4% for using a credit card and they do not take personal checks. I understand that businesses do this, but I didn't know this was Loudoun Collision's policy. The last two times I paid with a credit card with no fee attached. Finding this out at 4pm made it a bit challenging to avoid that fee. Well I mustered up the cash paid my bill and got my car. Finally its over, right?? Not so fast. After about five minutes driving the car's warning break light came on along with the following messages "Collision Mitigation Braking System Problem" "Adaptive Cruise Control System Problem" & "Road Departure Mitigation System Problem". I called LCC and was told those should have been reset. They told me they will contact the person responsible and get back to me on Tuesday. Well it's Tuesday morning and I am typing this review. This saga is not over and I will update the review if it is worth the energy. Unfortunately, because of this experience, I can no longer recommend LCC. It's too bad because I was very happy with them in my previous encounters.

12/12/25 - Update: I finally heard back from Mr. Lopez. We had a long discussion about my…read moresituation. I appreciated his acknowledging the shortcomings of LCC with respect to the service I received. He was very apologetic with all that had taken place. He plans on working with his staff to find out all that went wrong and work to make sure it doesn't happen again. I found him to be sincere in everything he said. With respect to the warning lights, they pertain to an inability to calibrate car parts to an after-market windshield that was installed previously by his garage on my car in a different accident repair. He will be contacting my insurance to see about getting an OEM windshield. My car is at least drivable, but will needs to go back to his garage for further repair. I just dropped my car off. With the saga still continuing, I will provide further updates. Stay tuned...

What a great place with expert and kind help. I live out of state and stopped here needing help…read morewith an adjustment on my Truxedo low pro bed cover. I was treated as if I had made the purchase here and was an old friend. They have a great selection of accessories and would gladly give them my business if I lived within a 100 miles of here. Yes, I recommend this fine location.

Truck'n America did a great job installing my bumper and winch! Very happy with the service and…read morethe price. Thank you!

Highly recommended if you are looking for a bike. They are really helpful and transparent on…read morepricing. Something came up and I wasn't able to purchase the bike I wanted. Go check them out if your are shopping. Very low stress and not like a Harley Davidson dealer. They have a good selection of used bikes as well

I am very appreciative that while on a long distance ride they were able to fit me in and take care…read moreof my bike last minute. What I had a problem with was the service manager shoving his political views down my f'ing throat. Nobody cares which President you think should die a horrible death and no one cares who you support. His behavior was rude and offensive. I'll ride 1000 miles out of my way the next time I need service just to avoid this dude.

Very nice people and great customer service, but I'm not sure about the quality of glass they…read moresource. After replacing windshield in January of 2023, I started getting errors regarding my Truck's radar and collision system. Toyota dealer unable to calibrate. Their computers say glass clarity is the problem. So now I have to buy yet another windshield in less than 6 months. If your vehicle has radar and advanced sensors behind windshield- DON'T GO CHEAP!! Just get factory windshield. Pays off in long run

I had a windshield replaced about a year and a half ago, and thought the service was great…read more However, I wrecked that car, and decided it was time for a DIY removal of the windshield, to put into another of the same model that I bought. (It had a cracked windshield.) When I started removing the windshield that these people had installed, I found they had done a VERY poor job. Most of the right edge and bottom edge was NOT glued in place. I could see daylight where solid sealant should have been! There was only about 3 inches, total, securing the right edge, and perhaps 8 inches securing the bottom edge. Why is this bad? In modern cars, the windshield is glued in place with a specific urethane glue, and once cured, this becomes part of the structure of the vehicle, helping to keep the roof from collapsing during a rollover. This lack of urethane would have allowed the windshield to pop out and the roof collapse, a serious safety hazard. This shoddy workmanship was concealed by the rubber gasket that goes around the windshield, so I didn't see it until we removed it in preparation to removing the windshield. STAY AWAY FROM THIS PLACE!

I recently visited Glass Doctor of Winchester when in need of a new windshield for my sport utility…read morevehicle. The staff were very pleasant and professional throughout the experience! From the front desk, to the highly qualified technician named Chris, who took meticulous care of the removal and installation of the new windshield in the clean and controlled environment. I think the new windshield looks better than original! Additionally, they provided a 12 month warranty automatically, and a free can of glass cleaner. Locally owned businesses rock!

Great friendly and quick service. So far the windshield is holding up great…read more Wonderful military discount.

Had my 2026 Tesla Model Y in here for a patch that i needed for a screw in my tire and state…read moreinspection. Tesla wanted all 4 tires replaced while these guys only charger $30-40 for a patch and works perfectly, also amazing guy at the front desk and whole family that works there with the couple and there kids, definitely coming back in the future and telling my family and friends to come here from now on.

I highly recommend Bill and Glenn's Tire and Auto! We have been going to them since we moved to the…read morearea over 10 years ago. They have given us honest service at a fair price. Today, they wow'ed us again! Great job!

Technician was very freindly,and knowledgeable with what he was doing. Very pleased,will recommend…read moreyou to others.

Setting up the appointment was easy. The technician was quick with the installation…read more Windshield was ready to go.