Wouldn't bring your vehicles here at all due to charging services without prior approved request! Customer service skills are at a minimum and you're better off going to an express location like Take5 or Valvoline. read more

Wife took her vehicle for oil change and she was informed she needs to add coolant, flush brake fluid, and replace rear brake pads. She told them she has a husband and I was informed. Added 1 quart of coolant, checked brake fluid (tea color), and bought brake pads. Once I removed the tires, I noticed at least 1/2 life on brake pads. Wasted my time with their inaccurate suggestion. Glad she had a husband, or she would have paid a premium price to replace pads that didn't need to be replaced. read more

Jiffy Lube - 1/2 life on brake pads. - Oil Change Stations Near Me - Friendswood, Texas

If you are a fleet customer or any customer or general customer avoid this place. Customer service technicians are rude, including the regional manager there now. 04/13/26 They told me my oil change would take roughly 25 minutes because I was next in line. I was there for one hour. they then told me that we're waiting for fleet approval, but that the service was already complete prior to authorization. Check your receipt so they don't overcharge you for unnecessary services I will not be returning my fleet vehicles to this location for services and you shouldn't either. read more

My favorite person to assist me with my car maintenance is Brandy! She is truly so sweet and too time to explain specific needs my car would need and I felt so valued as a customer! Thanks again brandy if you see this :) read more

Went for emissions test 4:55 on Sunday. Website stated open until 6pm. No, close at 5pm and couldn't do it. Just asking that the hours on Sundays be corrected. read more

Went for a oil change few months ago got charged for oil and filter they did not replace the filter or the sticker and Ik because I change my own oil im a tech at auto shop and it was a aftermarket filter no excuse for not changing it don't come here read more

I had to have my vehicle inspected and stopped at Jiffy Lube to do so. Immediately upon arrival, I was greeted and asked for required info (such as insurance card) and then told to wait inside. About 10-15 mins later I was ready to go. Based on what I needed, I received exactly that. I will be taking my car here for an oil change and look forward to seeing how the customer service and experience is. Unfortunately, at this time I am unable to speak on pricing fairness, etc. as the state mandated inspection cost is the same regardless of where you take it from what the representative at Jiffy told me. read more

Been coming here for about 10 to 15 years. They keep a history on each car. Guys are friendly, professional and quick! Ample seating while you wait. read more

went In there for an oil change and when my it was time to pay they charged me $191.51. I always get my oil changed for $105 and I've been having this truck going on 3 years. crappy service! they broke my oil filter when they tried to pull it out but blamed it on the the dealership which I should've went back to them anyways! this place is a rip off save your time and money and go somewhere else read more

Quick and reliable. I've been to a quite a few of these across the country and it can get pretty bad, rude and unprofessional, but these guys were polite, responsive and generally made me feel like they wanted my business. Didn't push too hard on the upsells, but made sure to ask as a good salesman should. The JL is 5 of 5, as it should for a chain auto service franchisee. Here's why I'm posting: this POS customer in an ugly giant, compensating-for-something-smaller SUV gets his oil changed AFTER getting his land mammoth detailed. Then he comes in yelling about oil in the floorboard. Doesn't empathize with the staff, who is clearly overworked, just demands someone go clean where his privilege will undoubtedly leave dirty footprints anyway. Don't be a jerk. And if you're a customer like this, be sure that you're noticed and everyone thinks you're a super d-bag. Thanks! read more

I took my car in last week on July 13, 2018, for an oil change! It was my 1st time ever being in one. The customer service was wonderful. The bad part about this visit was that my car was leaking oil!!! I use my car for work I have lost the day at work and money all because they did not put the screw on correctly. Super disappointed in them. read more

Jiffy Lube - Oil Change Stations Near Me - Friendswood, Texas

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I've gone to this location consistently to get my cars inspected for the last 3 years. They are always super fast, courteous, and convenient. I've never had an issue and after today's inspection, I just had to write them a review. I am a very happy customer and will be coming back yearly! Thank you Jiffy Lube! read more

If you want to get an inspection, you better have your insurance card in hand when you begin to roll down the window. Heaven forbid you need 30 seconds to roll down the window and open the insurance app on your phone. After waiting for someone to finally come out (no cars being serviced at the time), the attendant walked away while I was pulling up my car and they proceeded to let those behind me get ahead of me in line. Drive down the road and go to Kwik Kar. Happily getting my inspection and getting new brake pads while I'm here. read more

I went on a Sunday morning and had the inspection and oil change done within 20 minutes. The bearded man that helped me was kind, knowledgeable, and didn't try to pressure me into any extra services. It was my first time at this location, but I'll definitely be returning. read more

I recently bought a brand new car and took it to this Jiffy Lube for its first oil change. It runs on regular oil, but the guys at this place told me it would only run on premium synthetic oil. They offered to change the oil for $90.00 plus tax. It was ridiculous. I walked out on them. I got the distinct feeling that they were trying to rip me off because I'm a woman. read more

I went here and they failed my car repeatedly even after doing everything they told me to do. Finally after having everything fixed they told me that my lights were not fastened properly. My headlights take two bolts to hold in each. Well i had one bolt in each and a heavy duty zip tie holding in the other end where the other bolt should be. So they said that was the last time they would check my car otherwise i would have to pay for another inspection. So i paid $40 for nothing. I went to another mechanic and got my car inspected and asked him what the law says about the headlight issue. He said all the law says is they "must be fastened securely" which they are. Long story short don't go to this Jiffy Lube or Kwik Kar places. They have poor customer service and only want to make a buck. Go to a real mechanic shop that wants to get life long customers with good customer service. read more

Got a 'signature' oil change here. They did not complete the service when they didn't bother to vacuum the interior or clean the windows. This was the 2nd time they did this to me. When I mentioned this, the kid working there gave me the typical, 'we're short staffed' excuse. I guess he doesn't know that particular lie should be used if the service takes too long, not for when you grossly ignore something you're supposed to do. Later, I called the 'manager' to give the feedback on the phone and it sounded like he really didn't care about anything. He didn't bother to apologize or anything like that. It sounded like he just wanted to get off the phone. This place is a great example of what happens when you hire bad, poorly motivated kids and make the problem worse when you don't train them properly and/or hold them accountable when they make a mistake. Won't be going to this place again. Will give my business to Kwik Kar Lube about 5 min down the road. read more

They said fluids were topped and belts were fine. Two days later, my belt broke while I was driving. The mechanic I took the car to to replace the belt said the fluids were low and the belts were in horrible shape. I've had issues with them trying to upsell me things I didn't need and I always said no and even told myself I shouldn't return, but I always went back. Not any more. I'm really finished with them now. read more

I bought a groupon for an oil change. I gave it to my teenage daughter for her vehicle. They totally scammed her and had her pay additional money. Her vehicle has had several oil changes and this was the first time an oil change station felt they needed to raise the price and give the vehicle premium oil. They totally scammed her because she was a young female. We have used this place before but my daughter has never gone alone. Because my daughter was alone they gave her a total different story of what the vehicle needed than when my husband has brought it in. read more

I noticed oil stains in my driveway a few days after I had my cars oil changed at this shop. Come to find out the oil filter was left loose. Luckily, I only lost about half a quart of oil before I corrected the problem. If I don't have time to change the oil myself, I take it to the dealership, (new rule). I hate to think about what could've happened because of this shops carelessness. read more

Excellent jiffy lube, great customer service and fast oil change..

The staff at this Jiffy Lube is excellent. They are very friendly and seem like genuinely nice people. David, the store manager, will do everything he can to help you however he can. I highly recommend this location! read more

I can't say enough great things about this Jiffy Lube in Friendswood! The staff is phenomenal...friendly, knowledgable, never pushy and if you don't want to add something they suggest they are fine with that...I can't see myself going anywhere else for oil, tranny, or differential service. Top Notch! read more

Always quick. Always get it right. Been coming here for 15 years. I could change my own oil, but my time is worth more than that.

Terrible they fake an oil change on f250, $170 down the drain, called them told them oil was still black, they denied and told me good luck in court. read more

Went for an oil change about a month ago (granted I hadn't changed the oil in my car for awhile) so the guy told me that there was a little bit of engine sludge and that I need to change the air filter. I kindly declined the engine flush and air filter. Oddly enough right after the oil change I noticed my check engine light was on when I asked the technician why he blamed it on the fact that my car had a bit of engine sludge. Yet a month later I take my car to a mechanic and the mechanics tells me that car is fine that the air filter sensor was unplugged and had been unplugged for a long time ( I.E. When I got an oil change from here) when I contacted the manager they were little to no help what so ever. Be careful if you choose to get an oil change from here, read more

Went in for an oil change and they failed to tighten the drain plug. Now I have a huge oil spill on my driveway! Horrible service from staff ! I will never go back ! read more

I just recently moved to Texas and needed to get my car inspected in order to get it registered. I stopped at this Jiffy Lube on my way home from work yesterday and was amazed by the service. I didn't have to wait long and the technician that did my inspection - Rachel - was a rock star! She was so efficient and took great care with my vehicle. If anyone from Jiffy Lube reads this, please give her a raise! I'll definitely be back when I get my wife's car down here!! read more

I had an inspection just now- and failed due to license plate lights being out and a headlight also out. They told me it would be $9.99 per plate light and $29 for the headlight to be replaced right then. I declined and took the car home. My husband looked at the car when I returned home, and all lights worked fine. This place sucks. read more

Quick oil change. Honest service. Probably the best service in friendswood. The employees were helpful and did not try to sell me what I did not truly need. I will visit them in the future and recommend that you do it to. read more