Needed a tow for an engine coolant issue. Mountain Auto got me right in and was able to diagnose…read morethat my water pump was the problem. It was replaced and the coolant system was checked and I have my truck back. Thanks for the quality service and quick response!

Broke down on Mothers Day and AAA towed us to Mountain Auto. They were able to diagnose and have…read morethe truck back to us in two days which we greatly appreciated as we are just traveling through.

Very professional! They were honest and attentive and left a flower on the dashboard for my wife!read more

The people working at Grease Monkey were very kind to me. As a young lady it can be hard to find…read morecar mechanics that don't rip you off. I felt confident that they were honest and provided me with an affordable and quality service. The flower they left on my dashboard made my day ^-^

Fast and they got the job done! New to town and glad I…read moreselected this place. In and out in less than 10 minutes

I am here for a week from out of town and it was time for an oil change. Based on the reviews I…read moretried this place and had a great experience! In and out in just minutes and lowest price I've paid for an oil change. Highly recommend!

Paul has always taken such great care of both our vehicles and us. My wife and I have had a lot of…read morehit or miss shop experiences in Durango but NEVER with Paul and America's Auto and Tire. Don't think twice, call them up and experience incredible service and reliability. Can't thank them enough for fixing up our GX470 and our Tacoma these past couple years!

I called last week to schedule an appointment for an oil change on my 2018 Ram 3500. The guy that…read moreanswered the phone quoted $65-125 for an oil change on my diesel truck so I booked an appointment for today. I knew $65 wasn't accurate but $125 was reasonable seeing that Ram charges $130 but couldn't get me in for 3 weeks. I went to the appointment this morning & the guy checking me in told me that it would be $245 for the oil change. I'm not sure what there labor rate is but I've never heard of a $245 oil change. On my way home I stopped at the Marathon gas station next to Ford & they did the oil change in under 10 minutes for $99. They were super nice & did a great job. Obviously you couldn't pay me to go back to America's Auto & Tire ever again!

Superfast service and you could tell the service guys really cared. Highly recommended!!read more

Cheapest oil change in town, I'm pretty sure. $102 for oil change and rotation…read more Men were very nice and quick. Mentioned every Wednesday is ladies day for a -$10 discount

Service was terrible. I am a senior needed help with installing a 195.00 battery that I could not…read morecarry. Talked to a service person told me would take all day to install a battery. There was one car in the bay. I was number 3 outside. The customer inside buying a battery said the manager had told her she was to busy to help her. I am 2nd from the same house hold with service complaints. So no more oil changes, took my tire purchase across the road. I believe a new crew so that department can flirish.

Bought new tires. Car shakes violently while driving at higher speeds…read more Took car in again the same day and the technician tried to tell me that the back tires don't need to be balanced and only the fronts have an effect on the car shaking. Rims are also disgusting because they were too lazy to wipe the soap off of them after installing. After brand new tires and another trip for balancing, my car still shakes. Buy the tires here then go elsewhere for installation.

Terrible shop. Charged me $2000 and vehicle had the same issue the minute I pulled out. Wouldn't…read morereimburse me anything. I was told to "just live with the problem"

Great guys! Even loaned me a truck when mine was down. Always bring my work there. Get the job done…read moreright.

This garage has always done a great job for me. Most recently my car was overheating badly, and…read morethey managed to diagnose it, and fix it in one afternoon even though they were fully booked up. I should add they didn't even charge me for the work they did. I never have to worry about them being ethical, or competent. Special thanks to Shawnicee and Al, and much appreciation for the excellent team of technicians they have working there.

This place used l, used oil when they replaced a water pump on our ford explore. They had to drain…read morethe oil when taking off the water pump and put the used oil back into the car. Then they did not know how to time the car and backfired it! With all this the turbo was blown causing the engine to go out. A water pump replacement from these guys has cost us more than just what they charged us! We have had to replace the motor and borrow/rent vehicles to be able to get to and from work. They are not a place to take your vehicle.

Traveling in Colorado with a 2018 F250 diesel. Was having a wheel bearing issue. McNeals found I…read morehave two bad wheels and completed the work all in the same day. The two technicians, John and Joseph were extraordinarily competent. Mr McNeal, the owner, knows his business and is a straight shooter. Business has been around for 75 years. They know what they are doing. My repairs were extensive but their pricing was fair, especially the labor.

While traveling cross country (Oregon to Florida), we were approaching Durango, CO when our Ford…read moreF-350 AC became intermittent. We called half-dozen auto repair shops there, all of which were booked 3 weeks out! We finally called McNeal's Auto Center, and owner John worked us in the next morning at 8am. We had tickets for the Durango-Silverton Narrow Gauge RR train ride. Employee Joseph offered to give me a ride to the train station after I dropped off the truck, and then to drop it back there after they fixed it. This was incredible customer support in a day and age when it's so hard to find. I'm sure McNeal's was booked like the rest of them, but he made time for us. We are so grateful. Please go see McNeal's Auto Center when you need repairs!