Great service. Every single staff member was all stars! Will be going back every timeread more

If I could give this place 0 starts I would! Twice now I have tried to get an oil change at this…read morelocation but each time I am turned away because "my oil plug is leaking". Their evidence is caked oil around the plug. The first time I took it back to my previous provider they verified the oil levels weren't low and they changed the plug. I also monitored where I park my vehicle and I have never found oil stains. This time however after they turned me down again, I went home to verify what they claimed and when I looked under my vehicle I found one of their technician had tagged my vehicle "Fake 5"! If this is how they treat potential customers vehicle's I'm glad they didn't service me. Who knows how poorly they service other customers once they've already duped them into buying their sorry excuse of an oil change.

Let me start off by saying I love this franchise, but this location in Conroe is by far the slowest…read moreof all of them from BCS to Louisiana! Not sure why...several times I've waited and drove off and today I thought I would try again. Got in pretty quick but waiting for them to start in the bay and it's been 20 minutes. Been here 30 min so far. If I don't drive off I surely won't be back to this location, which sucks cause it's the closest to me.

Claim service in 10 minutes but I've been sitting here for over an hour have not got to me yet 2…read morevehicles ahead of me I don't get it why advertise what you know you can't do I'm still waitin

My wife and I have had one of our cars in here four times. It was a circus every time. I didn't…read morepersonally wanna take it here, but my wife likes to help family owned businesses so we gave them many times to prove themselfs. One time we need a battery swapped out it's pretty hard to get to under the fender when we came to pick it up the fender and the will well were not put back together correctly, so I had to tell the young man at the front desk that the whole unit is loose and he copped an attitude and put it back in his shop and had his guys fix it. Another time we were here our car kept stalling. I told them that it seemed like it was the security system that needed to be rebooted, but they had to try every other option and kept the car for four days charging us almost $1000 to reboot the security system and give us a new key pad. Another time I asked him if they could check the brakes on the vehicle, cause they were acting strange and would offer them to pay for a new brake job when I get there the young man at the desk tells me that they have to charge us to look at it. Who charges to look at a vehicle's brake pads to see if they're good or not. I guess this place does and the only place that I could find that does. At this point I realized all they care about is the money they don't give a crap about the customers. When I found out, they want to charge me this astronomical price just to look at the brake pads and give me an estimate. I told them that I would come get the keys and take it somewhere else and the young man at the counter said good take it somewhere else .real professional. To everyone that reads this beware.

They always do a great professional job. We've been doing business with them for over 15 years…read more Thank you gentlemen

Stopped by to get an inspection, as it was the only one open at the time. The techs were super nice…read moreand accommodating upon our arrival. We were in and out in less than 20 minutes. They offered us water and the waiting room was quiet and cozy. One of the guys waiting mentioned that he brings his 3 cars in and they have excellent service. I didn't even realize that they did more than oil changes and inspections. The tech mentioned that they are a multi-point service facility. Sure enough, I looked outside and there was a sign stating that fact. Info that is good to know, as I didn't even know such a thing existed. I would definitely go back for any auto service.

Why 5 stars? Because my inspection could not have been more convenient…read more --- --- --- I grew up in Texas, but lived in Florida for about 15 years. I forgot how annoying it is to get a state inspection. And while it only costs like $27, it's such a racket. Somehow, no one who lives in Florida gets an annual inspection, but the state is not on fire or full of dead cars piled up on the shoulder highway. When I went to renew my registration, I couldn't do so because I had to find time to get my inspection done first and I could not have been more irritated. However, I found this Jiffy Lube with good ratings and conveniently located for me. I pulled up around 8:30-8:45 on a weekday and I don't think I was on the property for more than 12 minutes. I had zero wait and the inspection was done incredibly quickly. Maybe I just got lucky and caught them at a good time, but I understand why this shop carries a 4.5 star rating!

Great place to get my inspection done and also the affordable price oil changes. Thank you Mr.ryan…read morefor helping me with the whole process and understanding how everything I appreciate you fine crew for the time and effort they put to help me along.

Great customer service! Just got an inspection and oil change. This will be my go to place for…read morequick service!

Went to San Antonio this week on business trip and picked off a few bugs. Decided since it's a new…read moretruck I'd let the professionals take care of it. Splurged on the $26 dollar package for full detail. Service was good but I feel they could have done a better job on the windows and wiping down the interior. I spent about 45mins when I got home and put the finishing touches on it. Guess I'll keep looking around for a detail shop in the Conroe area.

I drove in for a car wash only. Once I got into the bay the car wash equipment looked old. They…read morealso had no person guiding you to park on the automatic roller that pulls your car through the wash. Eventually a worker came to that part of the wash to rinse the car and start the wash but I would guess we sat there 5 mins or more. I tried to call inside but no answer. The equipment needed cleaned and maintenance and brushes washing cars need to be replaced. I won't be back just based on the equipment not being taken care of and lack of employees working, and it looks so ran down. But for $10.95 wasn't a bad price for the wash.

Been going here for a decade since it was kwik kar…read more Lots of changes - not just the name - you stay in your car now and drive through yourself. Was pretty busy today so oil change took a little longer than usual. Service was great. About 4 employees total messed with my car because they were so busy. Needed the 'service required' computer message to be reset. Sadly I bought my car used and it had no manual. One of the two female employees knew right what to do after three males didn't. We need more females in automotive positions. Overall great experience. Told me what services were recommended by the mileage but I hardly drive anywhere so I didn't do any of them at the time but did make a note of it so I could keep it in mind.

I give this business my highest approval to date. I went to other oil change places only to…read morediscover they did not have the filter in stock. The staff here got ur done. My salute to Andrew for busting his butt to save mine. Wifey is a happy girl now. If Manager here was a professional wrestler he would have the belt. Many Thanks all! CGM

Walked in with four tire issues. I had a great customer service experience overall, the time was…read moreefficient, wasn't taken advantage of, and will absolutely go back if the need arises. Staff explained everything thoroughly and was very clear about what they would do for me. Thank you!

The service this place has is very deceptive. They'll pretend to be nice and that they're trying to…read morehelp you out with problems with their car and they pretend to show you parts that are broken when it actuality they're fine. I went in for a routine oil check (which they took an hour and 40 minutes to do) they then proceeded to quote me for 300 Dollar drive belts, a $300 cooling flush, a $500 valve cover gasket, and $3000 to remove and replace a suspension control arm. Not even to mention the realizing that they said they didn't include in the quote. When I went to a dealership to get this all checked, the only thing is I was wrong was that my battery was a little bit slow, which is something they didn't even find. TLDR: they will up charge you to hell and back and not even spot the things are actually wrong with your car. They will take too long for the things that they actually do and don't make up for an quality.

Never felt more welcome, informed while getting my AC unit repaired. They kept me in the loop on…read moreeverything that they were doing. Did not try to charge me or upsell me on anything. Which I know my car needs extra work. This is now my go to shop for automotive beads!

I am a couple weeks behind in giving this review, I was going to write one the day I brought my…read morewife's car in, but life gets in the way. I noticed their card today in my wallet and thought let me do this before I forget again, because they definitely deserve one. I have brought my truck here several times in the last few yrs and they have always treated me fair and with great service. The young lady up front I believe her name is "Cheyenne" is always very polite and informative and I have also dealt with a young mechanic "Dillon" several times, always polite and very knowledgeable. So to get to the point, there was nothing wrong with our vehicle after Dillon looked at it, they let me know what I could do at the house to address the issue and I left with a smile. The point here is they could have charged me to look at my vehicle and then for service and or parts, that we didn't need and so on. But they didn't! That's hard to find these days unfortunately...a fair, honest and client first type of business. So I highly recommend their service, knowledge and skills, but most of all their honesty! 5 stars ***** Airborne ATW!